Charles B. Lowry and Barbara G. Richards
Since the mid'1980s, a primary objective of the Carnegie Mellon University (CMU) Libraries has been to build a state‐of‐the‐art electronic library. This early development was…
Abstract
Since the mid'1980s, a primary objective of the Carnegie Mellon University (CMU) Libraries has been to build a state‐of‐the‐art electronic library. This early development was known as the Mercury Project. A new effort is underway at the CMU Libraries to move beyond Mercury to a new virtual library infrastructure. The virtual library will become reality when users can access digitized information as easily as they can access television. A distributed computing environment is already in place at CMU; this distributed architecture allows the CMU Libraries to engage in the improvement of productivity for the campus community by making access to information more efficient. A primary focus has been to be a pioneer in creating and providing services not readily available from vendors.
Denise A. Troll, Charles B. Lowry and Barbara G. Richards
The TULIP (The University Licensing Project) data were integrated into the Carnegie Mellon Library Information System (LIS) in 1994. The bibliographic data were released to campus…
Abstract
The TULIP (The University Licensing Project) data were integrated into the Carnegie Mellon Library Information System (LIS) in 1994. The bibliographic data were released to campus in April and the image data in June. All electronic library information resourc‐es—bibliographic, ASCII full text, image full text, and selected Telnet sessions—are available through the LIS user interface. This provides the user with “one‐stop shopping,” a longstanding goal of the LIS/Mercury project at Carnegie Mellon.
The management of children′s literature is a search for value andsuitability. Effective policies in library and educational work arebased firmly on knowledge of materials, and on…
Abstract
The management of children′s literature is a search for value and suitability. Effective policies in library and educational work are based firmly on knowledge of materials, and on the bibliographical and critical frame within which the materials appear and might best be selected. Boundaries, like those between quality and popular books, and between children′s and adult materials, present important challenges for selection, and implicit in this process are professional acumen and judgement. Yet also there are attitudes and systems of values, which can powerfully influence selection on grounds of morality and good taste. To guard against undue subjectivity, the knowledge frame should acknowledge the relevance of social and experiential context for all reading materials, how readers think as well as how they read, and what explicit and implicit agendas the authors have. The good professional takes all these factors on board.
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The marketing strategies adopted with regard to cultural products can increase the chances of success for both cultural or tourism organisations and for visitors. However, a high…
Abstract
The marketing strategies adopted with regard to cultural products can increase the chances of success for both cultural or tourism organisations and for visitors. However, a high level of tourists' satisfaction can be achieved if the marketing of culture base on a new philosophy which recognises people's emotions as fundamental in the process of creating the new value within the framework of the visitor's past, current and future experience. Managers have to learn how to provide a positive experience of cultural participation by promoting cultural attractions and arts in relation to people's emotions. Managers must be concerned with the question of whether or not the customers are satisfied with the cultural products. The main purpose of this article is to identify factors influencing the consumption of cultural products in Pomerania Voivodship in Poland and a role of experiences expected by tourists and visitors for marketing strategy; the study has examined people's motivations to visit a cultural attractions and their opinion about a level of satisfaction and image of the Region. Implications of the findings for destinations managers and researchers are: the marketing of culture must be based on a new philosophy which recognises a fundamental role of people's experiences and emotions in the process of visitors' decision making. The model for innovative change in marketing management has been suggested to show how to minimalize a gap between cultural offerings and satisfaction of tourists visiting cultural attractions.
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Examines the thirteenth published year of the ITCRR. Runs the whole gamut of textile innovation, research and testing, some of which investigates hitherto untouched aspects…
Abstract
Examines the thirteenth published year of the ITCRR. Runs the whole gamut of textile innovation, research and testing, some of which investigates hitherto untouched aspects. Subjects discussed include cotton fabric processing, asbestos substitutes, textile adjuncts to cardiovascular surgery, wet textile processes, hand evaluation, nanotechnology, thermoplastic composites, robotic ironing, protective clothing (agricultural and industrial), ecological aspects of fibre properties – to name but a few! There would appear to be no limit to the future potential for textile applications.
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Sarah McCallum, Jarrod Haar and Barbara Myers
Organizational climates reflect employee perceptions of the way organizational culture is actualized and most studies explore one or two climates only. The present study uses a…
Abstract
Purpose
Organizational climates reflect employee perceptions of the way organizational culture is actualized and most studies explore one or two climates only. The present study uses a positive organizational behavior approach and conservation of resources theory to explore a global positive climate (GPC) encompassing five climates: perceive organizational support, psychosocial safety climate, organizational mindfulness, worthy work and inclusion climate. The GPC is used to predict employee engagement and job satisfaction, with psychological capital as a mediator. Beyond this, high performance work systems (HPWS) are included as a moderator of GPC to test the potential way HR practices might interact with positive climates to achieve superior outcomes.
Design/methodology/approach
A large sample (n = 1,007) of New Zealand workers across a wide range of occupations and industries. Confirmatory factor analysis (CFA) of the data was used and moderated mediation tests were conducted.
Findings
GPC is significantly related to psychological capital, employee engagement and job satisfaction, and while psychological capital also predicts the outcomes, and has some mediation effects on GPC influence, GPC remains significant. HPWS is significantly related to psychological capital only and interacts with GPC leading to the highest psychological capital and employee engagement. Significant moderated mediation effects are found, with the indirect effect of GPC increasing as HPWS increase.
Research limitations/implications
This research is important because it provides empirical evidence around a GPC and shows how organizations and HRM managers can enhance key employee attitudes through building a strong climate and providing important HR practices.
Originality/value
Beyond unique effects from GPC, the findings provide useful theoretical insights toward conservation of resources theory.
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This chapter aims to share practical experiences in creative tourism management, in order to propose some basic guidelines for DMOs and DMCs interested in designing activities…
Abstract
Purpose
This chapter aims to share practical experiences in creative tourism management, in order to propose some basic guidelines for DMOs and DMCs interested in designing activities that cater to this new demand. Specifically, our intention is to analyze and highlight the basic criteria that most weighs to fit such a singular demand.
Methodology/approach
As practitioners, most of the examples, observations, and analyses are based on our daily management of the Creative Tourism Network® (CTN) and the solutions found by our members in the development of their creative tourism programs all over the world. These observations rely also on surveys and literature references.
Findings
(i) The emergence of the experiential tourism in general, and the creative one in particular, is only the visible part of the paradigm shift that is affecting the tourist industry, leading to the appearance of new opportunities and challenges. (ii) Amidst such a new and versatile context, it’s important to analyze the factors that contribute to the experience achievement, in order to adapt them and guarantee the best practices. (iii) This enables to list down some guidelines and practical advises for managers to cater this new demand.
Research limitations/implications
This chapter is written simultaneously with the paradigm shift and thus limits the distance we can have on its evolution as well as on the study’s completeness. It thus just pretends to provide a provisional balance of the current situation, contrasted with literature reviews.
Practical implications
The emergence of creative tourism implies a completely new form of management for both cultural and tourist fields that leads to the creation of specific skills and general guidelines to be adapted for different contexts.
Originality/value
The study, based on examples proposed by the CTN, offers a transversal overview of creative tourism, a sector that has not been deeply analyzed yet given its increasing growth. It is thus a novel approach, close to the practitioners’ daily challenges.
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Mauro Dini, Ilaria Curina, Barbara Francioni, Sabrina Hegner and Marco Cioppi
The study aims to analyze the relationship between tourists' satisfaction and their sense of belonging in a specific cultural destination by also investigating the moderating role…
Abstract
Purpose
The study aims to analyze the relationship between tourists' satisfaction and their sense of belonging in a specific cultural destination by also investigating the moderating role of their on-site involvement, both offline (on-site activities at the destination) and online (social media activities). A further objective lies in exploring the relationship between tourists' sense of belonging and their adoption of environmentally responsible behavior while at the destination. Finally, the paper attempts to determine whether said behavior can predict tourists' pro-environmental behavior and recommendation intention.
Design/methodology/approach
To reach these objectives, a survey and a structural equation model, based on a sample of 647 visitors of an important world Heritage site UNESCO (i.e. Urbino), have been adopted.
Findings
Findings reveal a positive influence of sense of belonging on satisfaction and environmentally responsible behavior, which, in turn, influences pro-environmental behavior and Recommendation intention, thus triggering a virtuous process in the tourists' formation as responsible and loyal travelers. Moreover, results underline how the relationship between satisfaction and sense of belonging is significantly strengthened when tourists' on-site activity involvement increases. Conversely, the moderating role of social media involvement is not supported.
Practical implications
The present study offers important implications for different actors in the tourism sector, such as policy makers, destination marketing organizations (DMOs) and tourism operators.
Social implications
The present study explores the role of social media involvement, specifically during the tourist's holiday.
Originality/value
This study enriches the empirical evidence in the cultural tourism through an analysis focused on the tourists' perspective, especially by investigating the relationship between satisfaction and emotional constructs (i.e. sense of belonging) that are able to bring environmental and loyalty benefits to the destination. Moreover, although existing research has highlighted the positive influence of the tourists' involvement on their experience, there is a paucity of studies jointly analyzing the on-site and online activities in the sustainability field.