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This paper aims to examine the effect of gamification training on employee task performance within the context of intellectual, social and affective (ISA) employee engagement in India. The use of gamification in training as a possible precursor to increased employee engagement is a fascinating research topic, especially as employee engagement is becoming an increasingly important factor in workplace success.

To achieve the aim of this study, 300 responses were obtained from employees in an Indian company using online surveys to quantitatively assess levels of employee engagement and task performance. Statistical tests like SPSS 20.0 and Smart PLS 3.0 were run on the collected data to see if gamification training led to significantly higher levels of employee engagement and if this engagement had an effect on task performance.

Result tells that social and affective engagement mediates the relationship between gamification training and employee task performance in gamification-using organisations, relative to intellectual engagement. As social and affective engagement has considerable positive effects on employee job performance and gamification training, gamification training is a critical approach for organisations to implement to increase employee engagement and, consequently, performance.

Using an innovative variable of employee engagement – specifically, ISA employee engagement – the authors have sought to establish a mediating link between gamification and employee task performance. Therefore, the study’s designs have practical value for organisations because they incorporate the ISA engagement scale into a game-based learning environment.

This paper aims to examine how gamification components affect training outcomes through intrinsic or extrinsic motivation (IM and EM), drawing on the self-determination motivation theory.

In this study, survey method has been used to analyse the hypotheses and objective of the research. A total of 260 surveys were received through the web-based stage and 260 surveys were legitimate. The data in this study was investigated using SPSS version 20.0 and Smart-PLS version 3.0 software.

The findings represent how IM intervenes in gamification parts of training outcomes. Apart from the indirect effect, this study also shows the immediate effect of experience point and progress bar affecting IM and EM. This study shows that the immediate effect of IM has a positive impact on training outcomes, however there is an adverse consequence in the event of EM on training outcomes as well as there is no intervening or mediating impact.

In this study, the authors offer novel research that might aid businesses in identifying the most important aspects of gamification for the relevant personnel. There is a substantial correlation between gamification and employee engagement that was previously focused on. With particular emphasis on the progress bar and experience point, the authors have demonstrated a connection between IM and EM through the use of gamification elements, paving the way for businesses to place a greater emphasis on intrinsic drive-in gamification systems intended to enhance employee training.

Purpose: Since its inception in 1987, the literature on the VUCA that represents the volatile, uncertain, complex, and ambiguous nature of the business environment has progressively increased. This study systematically evaluates the vast literature on the VUCA world. Since review-based studies have been criticised as biased, this study uniquely amalgamates bibliometric analysis with content analysis, thereby taking a research triangulation discourse.

Need of the Study: This study was conducted to consolidate the literature about the VUCA environment and uncover the foundational and emerging themes for future research agendas.

Design/Methodology/Approach: This study conducts a performance analysis and science mapping of 193 carefully selected articles (using PRISMA) published in various sources during 2012–2023. Articles for the study were procured from the SCOPUS database. While performance analysis focused on analysing publication and citation evolution, thematic evolution, leading publications, country publication analysis, and most relevant authors and sources. On the other hand, science mapping revealed conceptual structures (keyword plus co-occurrence analysis and thematic maps) and intellectual structures (co-authorship analysis). VOSviewer and Biblioshiny (R-tool for comprehensive science mapping) were used for this study’s choice of application.

Findings: This chapter concludes with future research agendas using content analysis of the ‘scope for the future research’ section of selected publications and bibliographic coupling (to unearth emerging themes).

Practical Implications: The work presented in this chapter will help the researchers gain a structured conceptual, intellectual, and social understanding of the vast literature on the VUCA environment.

Many investigations are going on in monitoring, contact tracing, predicting and diagnosing the COVID-19 disease and many virologists are urgently seeking to create a vaccine as early as possible. Even though there is no specific treatment for the pandemic disease, the world is now struggling to control the spread by implementing the lockdown worldwide and giving awareness to the people to wear masks and use sanitizers. The new technologies, including the Internet of things (IoT), are gaining global attention towards the increasing technical support in health-care systems, particularly in predicting, detecting, preventing and monitoring of most of the infectious diseases. Similarly, it also helps in fighting against COVID-19 by monitoring, contract tracing and detecting the COVID-19 pandemic by connection with the IoT-based smart solutions. IoT is the interconnected Web of smart devices, sensors, actuators and data, which are collected in the raw form and transmitted through the internet. The purpose of this paper is to propose the concept to detect and monitor the asymptotic patients using IoT-based sensors.

In recent days, the surge of the COVID-19 contagion has infected all over the world and it has ruined our day-to-day life. The extraordinary eruption of this pandemic virus placed the World Health Organization (WHO) in a hazardous position. The impact of this contagious virus and scarcity among the people has forced the world to get into complete lockdown, as the number of laboratory-confirmed cases is increasing in millions all over the world as per the records of the government.

COVID-19 patients are either symptomatic or asymptotic. Symptomatic patients have symptoms such as fever, cough and difficulty in breathing. But patients are also asymptotic, which is very difficult to detect and monitor by isolating them.

Asymptotic patients are very hazardous because without knowing that they are infected, they might spread the infection to others, also asymptotic patients might be having very serious lung damage. So, earlier prediction and monitoring of asymptotic patients are mandatory to save their life and prevent them from spreading.

The purpose of this paper is to develop a model of antecedents and consequences of service excellence (SE) in the retail industry.

Based on an extensive literature review, this paper has come up with the definition of potential antecedents and their consequences for SE in the retail service.

While the seven factors, service leadership, service culture, quality management and business excellence, service innovation, customer engagement, service brand image and service encounters have been proposed as antecedents of SE in retail service, employee loyalty, employee pride, customer delight, customer commitment and brand love, have been identified as consequences.

A major limitation of the study is that the developed model is not empirically validated.

The current research asserts that leadership in service firms has to build a professional service culture system in order to achieve business/competition advantages of SE.

This paper has emphasised that businesses cannot only act with the perspective of gaining short-term profit on every customer transaction. Customers have to be valued and firms have to focus on building long-term relationships with their customers.

This study has extended the research on SE by developing a new model with possible antecedents and outcomes in the retail context.

The purpose of this paper is to review the techniques for versatile advancements in contact tracing for the coronavirus disease 2019 (COVID-19) positive cases in this pandemic and to introduce the way of using the mobile location information collected within the country India. As the method, an exploratory review of current measures was conducted for confirmed COVID-19 contact tracing after understanding the current situation of the world. This paper has examined the way of using free locational information in an innovative way to reduce the spread of COVID-19 spread.

COVID-19 pandemic is the utmost global economic and health challenge of the century. One powerful and consistent procedure to slow down the spread and decrease the effect of COVID-19 is to track the essential and auxiliary contacts of confirmed COVID-19 positive cases by using contact-tracing innovation.

Although it takes the information from various clients, there are numerous odds in the information. The sincere measures were taken by the authors to avoid the abuse of information by any kind. A portion of the tips for keeping information from getting abused is on the whole, the information ought to be with just higher specialists, and they ought not to have the authorization to impart information to anybody.

This paper helps to track the COVID-19 positive cases as of now by using the field information assortment and outbreak examination stages. At the same time, mobile location information used inside the current guideline, rules for information handlers must incorporate measures to reduce the abusing of information.

Coronavirus disease-2019 (COVID-19) is becoming a crucial health problem worldwide. Continued and high-speed mutations of this virus result in the appearance of new manifestations, making the control of this disease difficult. It has been shown that well-nourished patients have strong immune systems who mostly have short-term hospitalization compared to others. The purpose of this study is to review the major nutrients involved in the immune system reinforcement and to explain nutritional aspects during the recovery of COVID-19.

In this review paper, the mechanistic role of nutrients in boosting the immune system and the nutritional aspects during the recovery of COVID-19 patients were discussed. Papers indexed in scientific databases were searched using antioxidants, COVID-19, inflammation, immune system, macronutrient, micronutrient and probiotic as keywords from 2000 to 2022.

Because of the adverse effects of drugs like thrombosis, pulmonary embolism and hypercholesterolemia, a balanced diet with enough concentrations of energy and macronutrients could increase the patient's durability. The inflammatory cytokines in a vicious cycle delay patients’ rehabilitation. The main mechanistic roles of micronutrients are attributed to the downregulation of virus replication and are involved in energy homeostasis. Dysbiosis is defined as another disturbance among COVID-19 patients, and supplementation with beneficial strains of probiotics helps to exert anti-inflammatory effects in this regard. Being on a well-planned diet with anti-inflammatory properties could reverse cytokine storms as the major feature of COVID-19. Future studies are needed to determine the safe and effective dose of dietary factors to control the COVID-19 patients.

Being on a well-planned diet with anti-inflammatory properties could reverse cytokine storms as the major feature of COVID-19. Future studies are needed to determine the safe and effective dose of dietary factors to control the COVID-19 patients.

Despite numerous positive aspects of digital contact tracing, the implied nature of contact tracing is still viewed with skepticism. Those in favor of contact tracing often undermine various risks involved with it, while those against it often undermine its positive benefits. However, unless the government and the app makers can convince a significant section of the population to use digital contact apps, desired results cannot be achieved. This study aims to focus on analyzing the perception of citizens belonging to developing countries about digital contact tracing.

For this study, data were collected from Twitter. Tweets containing hashtag and the word “contact tracing” were crawled using Python library Tweepy. Tweets across the top five developing countries (India, Brazil, South Africa, Argentina and Columbia) with high COVID-19 cases were collected for this study. After eliminating tweets of other languages, we selected 50,000 unique English tweets for this study. Using the machine learning algorithm, we have detected the sentiment of all the tweets belonging to each country. Structural topic modeling was performed for the tweets to understand the concerns shared by citizens of the developing countries about digital contact tracing.

The study was conducted in two parts. Study 1 results show that Indians and Brazilians citizens record more negative sentiments toward “digital contact tracing” than other major developing countries. Surprisingly, the citizens of India and Brazil also records more positive sentiments about contact tracing. This shows the polarized nature of the population of both countries while dealing with digital contact tracing. Overall, only 33.3% of total tweets were positively related to contact tracing, while 53.7% of the total tweets were neutral. Study 2 results show that factors such as the reliability of the contact tracing apps, contact tracing may lead to unnecessary panic, invasion of privacy and data misuse as the prominent reasons why the citizens of the five countries feel pessimistic about contact tracing.

After the COVID-19 strikes, numerous studies were conducted to analyze and suggest the best possible way of implementing digital contact tracing to curb COVID. However, only a handful of studies were conducted examining how the general public perceives the concept of digital contact tracing, especially pertaining to developing countries. This study fills that gap.