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Article
Publication date: 20 March 2017

Morris Kalliny, Angela Hausman, Anshu Saran and Dina Ismaeil

The purpose of this paper is threefold: to extend the animosity model developed by Klein et al. (1998) by adding cultural and religious animosity constructs, to provide a tool…

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Abstract

Purpose

The purpose of this paper is threefold: to extend the animosity model developed by Klein et al. (1998) by adding cultural and religious animosity constructs, to provide a tool with which to measure the cultural and religious constructs and to provide explanations, and thus an understanding, of how cultural and religious differences impact consumer intention to purchase.

Design/methodology/approach

Both qualitative and quantitative methods were used to test the model.

Findings

The cultural and religion animosity scale is created.

Originality/value

This fills a gap in the literature where there is not currently a scale to measure cultural or religious animosity.

Details

Journal of Consumer Marketing, vol. 34 no. 2
Type: Research Article
ISSN: 0736-3761

Keywords

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Article
Publication date: 1 August 2023

Georgina Barton and Anh Hai Le

Employee satisfaction is critical in any workplace. Research suggests that the environment that people work in can contribute greatly to levels of satisfaction as well as…

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Abstract

Purpose

Employee satisfaction is critical in any workplace. Research suggests that the environment that people work in can contribute greatly to levels of satisfaction as well as productivity. Limited research exists, however, on how the aesthetics of a workplace impact both employee satisfaction and well-being. This paper aims to identify whether the aesthetics in a workplace environment at one university influences employee satisfaction and well-being.

Design/methodology/approach

This paper shares data from a survey that determined whether the workplace environment at one university in Queensland, Australia supports its workers’ job satisfaction and well-being. The survey was distributed amongst all staff at three campuses with a total of 73 usable responses.

Findings

Findings showed that there is a strong need for an aesthetically pleasing workplace and its positive impacts on employees. In addition, an aesthetically pleasing workplace was perceived to have a positive impact on the respondents’ likelihood of spending more time at work, hence, a greater sense of satisfaction. The respondents indicated a moderate level of satisfaction with the aesthetics of their workspace and environment including feeling safe.

Research limitations/implications

Implications show that further improvements could be attained in the workplace through the addition of natural lighting, plants and artwork. The employees also indicated they would like more control over the aesthetics of the work environment.

Originality/value

This research is original as it was not known whether aesthetics in the workplace influenced worker satisfaction and/or well-being.

Details

Facilities , vol. 41 no. 13/14
Type: Research Article
ISSN: 0263-2772

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