Hikari Kato, Linda Too and Ann Rask
The purpose of this paper is to shed light on the perceptions by occupiers of green workplace environments. It examines how occupiers (both management and employees) perceive and…
Abstract
Purpose
The purpose of this paper is to shed light on the perceptions by occupiers of green workplace environments. It examines how occupiers (both management and employees) perceive and evaluate the role of green workplace environments, and subsequently assesses the effectiveness of a green workplace environment.
Design/methodology/approach
The paper relies on a data set derived from a survey of 128 respondents who have occupied Green Building Council Australia's Green Star‐rated offices and buildings for more than 12 months.
Findings
The findings suggest that green workplace offers greater psychological benefits (taking pride of the workplace environment) to occupiers than physical improvements (health and productivity gains). Further, management perceived greater benefits of green workplace compared to employees.
Research limitations/implications
This paper summarises the findings of the first phase of a longitudinal study. It is limited at this stage by a relatively small data sample, given that there are only a limited number of Green Star‐rated buildings that have been in operation for more than 12 months at this stage of data collection. However, the survey has a 36 per cent response rate and thus provides reasonable scope for generalisation of the findings.
Practical implications
The results are useful to building owners and employers who need to be more aware of probable outcomes in terms of employee workplace satisfaction, and areas that may require particular attention in transitioning to green workplaces. The results are also useful to managers by highlighting areas of perceived deficiency in green workplaces and ensuring a more targeted effort in meeting the needs and expectations of employees.
Originality/value
The paper provides empirical findings of the strengths and weaknesses of a relatively new concept, i.e. the green workplace. The findings from the Australian experience serves as a good benchmark for future similar studies.
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Lars-Olov Lundqvist, Mikael Rask, David Brunt, Ann-Britt Ivarsson and Agneta Schröder
The purpose of the study was to test the psychometric properties and dimensionality of the instrument Quality in Psychiatric Care – Housing (QPC–H) and briefly describe the…
Abstract
Purpose
The purpose of the study was to test the psychometric properties and dimensionality of the instrument Quality in Psychiatric Care – Housing (QPC–H) and briefly describe the residents perception of quality of housing support.
Design/methodology/approach
A sample of 174 residents from 22 housing support services in nine Swedish municipalities participated in the study. Confirmatory factor analysis revealed that the QPC–H consisted of six dimensions and had a factor structure largely corresponding to that found among other instruments in the Quality in Psychiatric Care family of instruments
Findings
Confirmatory factor analysis revealed that the QPC–H consisted of six dimensions and had a factor structure largely corresponding to that found among other instruments in the Quality in Psychiatric Care family of instruments. The internal consistency of the factors was acceptable except in the case of secure and secluded environment, probably due to few numbers of items. With this exception, the QPC–H shows adequate psychometric properties.
Originality/value
The QPC–H includes important aspects of residents’ assessment of quality of housing service and offers a simple and inexpensive way to evaluate housing support services from the residents’ perspective.
Lynne Armitage, Ann Murugan and Hikari Kato
The purpose of this paper is to deepen understanding of what is working and what is not working within green workplace environments. The paper examines management and employee…
Abstract
Purpose
The purpose of this paper is to deepen understanding of what is working and what is not working within green workplace environments. The paper examines management and employee perceptions of their experiences of working in green workplace environments and assesses the effectiveness of such places.
Design/methodology/approach
Being the second stage of a longitudinal study, this paper relies on a data set derived from its survey of 31 management and 351 employee respondents occupying Green Building Council Australia Green Star‐rated offices for more than 12 months.
Findings
The green workplace is a great place to be, at least most of the time, but there is a discrepancy between the views of management who see greater benefits of the green workplace than their employees.
Research limitations/implications
By focussing on green buildings, there is no control to establish a benchmark. Hence, the next stage of the research is a comparable study of a non‐green data sample. Also to be tested is – whilst managers and employees overall report satisfaction with their green workplace, what is the norm?
Practical implications
The findings are useful for green building industry practitioners and for building owners and managers to maximise the benefits of owning and occupying green buildings by highlighting areas that may require particular attention in order to get it right. The results are particularly useful to support targeted efforts to meet the environmental aspects of the workspace needs of employees. This study aims to assist industry practitioners, owner and managers to learn from the experience of current occupiers and thereby assist the design and space management of office space in the future where such considerations will become increasingly important given the international concerns for improved resource management.
Originality/value
With international applicability, a large sample of office space users provides empirical evidence of what works/does not work within the green workplace, i.e. its strengths and weaknesses and provides a good reference point for similar studies in the future, leading to the establishment of clearer, more useful benchmarks of green building occupier satisfaction.
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Leonardo Corbo, Shadi Mahassel and Alberto Ferraris
This paper aims at proposing knowledge translation as an element of business model design that can support entrepreneurs in achieving alignment and collaboration between…
Abstract
Purpose
This paper aims at proposing knowledge translation as an element of business model design that can support entrepreneurs in achieving alignment and collaboration between entrepreneurial teams and external stakeholders.
Design/methodology/approach
The conceptual model presented in the paper is developed from the literature review and draws mainly on two streams of work as follows: first, the contributions related to the lean start-up methodology initially developed by Blank and Ries and second, the work of Osterwalder and Pigneur on business models and its subsequent developments. In addition, we draw on key insights from the entrepreneurship and organizational learning literature, such as discovery-driven planning and disciplined entrepreneurship.
Findings
The continuous validation framework (CVF) is introduced, posing the attention on underlining knowledge-translation mechanisms to decode complex concepts related to new venture creation.
Originality/value
The authors propose a new framework (the CVF) as an effective translational tool because it is a visual diagram that allows entrepreneurs to translate complex and technical ideas into a format that is more understandable for external audiences. Additionally, for each step of the CVF, specific translational mechanisms are defined and discussed, as each stage of the CVF presents specific translational challenges that result in outcomes that differ from stage to stage.
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WHEN delivering his Elbourne lecture Sir Geoffrey Vickers related the following incident. ‘As a very inexperienced subaltern in the old war, my company commander once said to me…
Abstract
WHEN delivering his Elbourne lecture Sir Geoffrey Vickers related the following incident. ‘As a very inexperienced subaltern in the old war, my company commander once said to me: “Vickers, the company will bathe this afternoon. Arrange.” In the Flemish hamlet where we were billeted the only bath of any kind was in the local nunnery. The nuns were charity itself but I couldn't ask them to bathe a hundred men. I reviewed other fluid‐containing objects which might be potential baths—cattle drinking troughs, empty beer barrels—and found practical or ethical objections to them all. At that point I had the misfortune to meet my company commander again and was forced to confess that I had not yet solved my problem. He was annoyed. “Whatever have you been doing all this time?” he said. Then, turning his own mind to the problem, apparently for the first time, he added: “Take the company limbers off their wheels, put the tilts inside and the cookers beside them for the hot water; four baths each four feet square, four men to a bath, do the whole job in an hour. Why don't you use your brains?”’
Angela Mooss, Joyce Myatt, Jennifer Goldman and Joey-Ann Alexander
This study examined effectiveness of an integrated care program on emergency department visits within a longitudinal sample of patients with both primary care and behavioral…
Abstract
Purpose
This study examined effectiveness of an integrated care program on emergency department visits within a longitudinal sample of patients with both primary care and behavioral health diagnoses.
Design/methodology/approach
Patients with co-occurring disorders enrolled in an integrated care clinic and were followed over time to determine whether participation in the clinic, including engagement in wellness/peer services, predicted decreases in Emergency Department (ED) use. Associations between socio-demographic characteristics of patients and ED use were also analyzed.
Findings
After 6 months, clinic patients had decreases in ED use that continued for twelve months, albeit to a lesser degree. Demographics and program services were not related to ED use; however, multiple associations existed between high ED utilizers, severe mental illness (SMI), substance use disorders (SUD) and non-retention in services.
Research limitations/implications
The study lacked a comparison group and there was no distinction between avoidable and unavoidable ED visits. A small sample size across time points led to inconclusive post hoc findings.
Originality/value
This study explored effectiveness of primary care integration into a behavioral health clinic for persons with multiple morbidities. Although initial decreases in ED visits were present, results indicate that these models may not be effective for persons with SMI or SMI/SUD who are already high ED users. This study provides support for integrated care in reducing ED use among persons with multiple morbidities and calls for further research on designing effective integrated models for persons with SMI and SUD.
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Juha Munnukka, Outi Uusitalo and Hanna Toivonen
Advertisers use various tactics to influence consumer purchases and create positive associations with their brands. The purpose of this study is to explore the formation of…
Abstract
Purpose
Advertisers use various tactics to influence consumer purchases and create positive associations with their brands. The purpose of this study is to explore the formation of peer-endorser credibility and its influence on attitude formation. The role of product involvement in the formation of attitudes and endorser credibility is also examined.
Design/methodology/approach
A quantitative study was conducted among university students. Data were collected using an online questionnaire concerning three advertisements for which identical questionnaires were constructed; 364 responses were generated.
Findings
The authors show that the credibility of a peer endorser is constructed from trustworthiness, expertise, similarity and attractiveness dimensions that positively affect consumers’ attitude toward an advertisement and a brand. Product involvement affects advertising effectiveness indirectly through the endorser-credibility construct. Finally, the authors show that a consumer’s experience with an advertised product affects the perception of endorser credibility and the effectiveness of the advertisement.
Originality/value
The findings reveal new insights into the little studied area of peer-endorser effectiveness. The authors shed light on the construction of peer endorser credibility and the relative importance of specific credibility dimensions on the effectiveness of an advertisement. This study also provides information on the direct and indirect effects of consumers’ brand involvement on attitudes toward advertisements.
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In marketing and consumer research, the application of subjective personal introspection, or SPI, to the understanding of one’s own consumption experiences benefits from the…
Abstract
In marketing and consumer research, the application of subjective personal introspection, or SPI, to the understanding of one’s own consumption experiences benefits from the representation of such self‐reflective insights in the most vivid and compelling manner possible. Toward the latter end, stereographic three‐dimensional images may deepen the marketing or consumer researcher’s ability to communicate with managers and other readers in a suitably forceful, engaging, and transparent way. Thus, three‐dimensional photographs in the form of stereo pairs may provide corroborative evidence for the interpretations suggested by SPI or other research approaches. In this, literally, stereo 3D displays enhance the vividness, clarity, realism, and depth of communication between marketing researchers and their audience. But beyond that, figuratively, three‐dimensional stereography also serves as a metaphor to capture the essence of operating on the edge, of attaining profound insights, or of pursuing creativity in the postmodern world of consumption‐oriented hyperreality.