Andrea Herrera, Paula Velandia, Mario Sánchez and Jorge Villalobos
This paper aims to propose a conceptualization of the supply chain resilience domain using conceptual modelling techniques formalized through a metamodel and illustrated through…
Abstract
Purpose
This paper aims to propose a conceptualization of the supply chain resilience domain using conceptual modelling techniques formalized through a metamodel and illustrated through an example.
Design/methodology/approach
This research uses conceptual modelling techniques to build and modularize the metamodel, the latter to manage complexity. The metamodel was built iteratively and subsequently instantiated with an example of a yogurt factory to analyse its usefulness and theoretical relevance, and thus its contributions to the domain.
Findings
Conceptual modelling techniques can represent a complex domain such as supply chain resilience simply, and the proposed metamodel makes it possible to create models that become valuable decision support tools.
Originality/value
Consolidation and structuring of concepts in the supply chain resilience domain through conceptual modelling techniques.
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Andrea Herrera and Sonia Camacho
This paper aims to empirically investigate how knowledge coordination is carried out within and across expert teams in the outsourcing service desk context from the standpoint of…
Abstract
Purpose
This paper aims to empirically investigate how knowledge coordination is carried out within and across expert teams in the outsourcing service desk context from the standpoint of the information and communication technologies (ICT) provider.
Design/methodology/approach
The authors draw on an embedded case study to unravel the mechanisms used by expert teams to achieve knowledge coordination. Data collection included semi-structured interviews and document analysis over eight months.
Findings
Four groups of coordination mechanisms were found according to their nature and role in helping MESA achieve its organizational goals. The authors also identified how this set of mechanisms responds to the task-resource dependency and how it evolves over time to provide reliable ICT services. Furthermore, the analysis of four knowledge coordination dimensions inside each group uncovers the complexity of coordination in the studied context, with the “who” dimension being predominant across the groups. The analysis further reveals that the content (what) and mode of coordination (how) of each group respond to elements in the knowledge coordination process relevant for the different stages of the ICT service delivery process.
Originality/value
The case study addresses how people in outsourced services coordinate their knowledge to manage the interdependencies among the involved organizations and thus, achieving their goals. This study extends previous research that had analyzed the consequences of knowledge coordination for providers and customers by delving into the mechanisms used in this process from the provider’s point of view.
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Andrea Herrera, Paola Lara, Mario Sánchez and Jorge Villalobos
This paper proposes a conceptualization of the e-waste domain, formalized through a metamodel, to express complex e-waste realities in a simple manner. This also enables the…
Abstract
Purpose
This paper proposes a conceptualization of the e-waste domain, formalized through a metamodel, to express complex e-waste realities in a simple manner. This also enables the transition from a structural model to a behavioral model to implement analysis techniques.
Design/methodology/approach
The methodology used is design science research (DSR), a problem-solving paradigm which seeks to construct a working artifact and prove its relevance. The artifact, a metamodel for the e-waste domain, was constructed through an iterative manner and later analyzed to conclude its theoretical relevance and contributions in this domain. As part of the approach, the authors used supplementary techniques such as systematic literature review (SLR), conceptual modeling (CM) and system dynamics (SD).
Findings
The application in the e-waste domain of CM techniques such as metamodeling, model-to-model transformation and simulation is valuable for supporting decision-making, especially when combined with SD. The approach presented in this paper, the conceptual tools and different simulation techniques could also be applied in other complex domains to obtain similar results.
Practical implications
The modeling method to apply simulation techniques is targeted toward the e-waste domain experts to understand, design, implement, measure and improve strategies and public policies.
Originality/value
The use of CM techniques to model and analyze structural and behavioral e-waste scenarios.
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Corinna Ghirelli, Andrea Gonzalez, Jose Luis Herrera and Samuel Hurtado
The authors investigate the effect of weather and mobility on the spread of the Covid-19 pandemic.
Abstract
Purpose
The authors investigate the effect of weather and mobility on the spread of the Covid-19 pandemic.
Design/methodology/approach
The authors first estimate the effective reproduction number (Rt) as a proxy of the spread of the Covid-19 pandemic and then study the relationship between the latter and weather and mobility in a panel data framework. The authors use US daily infections data between February and September of 2020 at the county level.
Findings
The authors find that lower temperatures are associated with a higher Rt, and this effect is greater at temperatures below 0°C. In addition, mobility reductions related to certain types of locations (retail and recreation, transit stations and workplaces) are effective at reducing Rt, but it is an increase in the time spent in parks that most helps reduce the spread of the pandemic.
Originality/value
The estimates imply that a 20°C fall in temperature from summer to winter would increase Rt by +0.35, which can be the difference between a well-controlled evolution and explosive behavior of the spread of the virus. Applying these coefficients estimated with US county data to aggregate series from other countries helps explain the resurgence of the pandemic in the Northern Hemisphere during the winter of 2020. The results show that mobility reduction and social distance are best policies to cope with the Covid-19 outbreak. This strong policy lesson will help facing similar outbreaks in the future.
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Květa Olšanová, Andrea Escobar Ríos, Gina Cook, Petr Král and Marija Zlatić
The purpose of this study is to investigate the impact of luxury buyers' awareness of a luxury brand's corporate social responsibility (CSR) activities together with its…
Abstract
Purpose
The purpose of this study is to investigate the impact of luxury buyers' awareness of a luxury brand's corporate social responsibility (CSR) activities together with its individual brand-related sustainable dimensions (in terms of economic, societal and environmental) and luxury values on purchase intention for luxury products and, as a result, highlight the potential implications of these relationships for the luxury industry.
Design/methodology/approach
A luxury purchase intention model, which assumes an impact from traditional luxury values and CSR, was indicated based on the authors' previous qualitative research and corresponding literature review. To validate the model by proving that the suggested relationships are statistically significant, (1,100) luxury customers over the age of 18 were approached, and (253) valid responses were entered and analyzed using SEM to confirm the indicated theoretical model's hypothesized causal relations.
Findings
The findings suggest a positive and significant relationship between buyers’ awareness of a specific luxury brand's CSR-related activities and their purchase intention; however, certain demographics and gender both moderate this relationship. The moderating role of general attitudes toward CSR and sustainability on this relationship was not confirmed. Furthermore, awareness of the brand's CSR positively mediates the relationship between both the societal/environmental and economic parts of the brand-related individual sustainable dimension and purchase intention.
Originality/value
The results of this study are based on actual purchases of branded luxury items and validate the authors' indicative model based on earlier qualitative research by claiming a significant relationship between the purchase intention for a brand and awareness of its CSR activities amongst luxury shoppers.
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Rodrigo Luiz Morais-da-Silva, Andréa Paula Segatto, Gelciomar Simão Justen, Indira Gandhi Bezerra-de-Sousa and Eduardo De-Carli
Social innovation has been attracting attention in the literature and the practice field due to its intention to create social value. However, the social innovation process is…
Abstract
Purpose
Social innovation has been attracting attention in the literature and the practice field due to its intention to create social value. However, the social innovation process is still poorly studied and is marked by several disagreements in the existing models, often built from data coming from developed countries. So, the focus of this study is to answer the following research question: how is the social innovation process configured in a developing context?
Design/methodology/approach
The study investigated three cases of Brazilian social innovation processes through a qualitative approach. The authors also use the institutional levels perspectives to analyse the cases.
Findings
The main findings indicate that the social innovation process comprises five phases and occurs between the micro, meso and macro institutional levels. Besides, the social innovation process relies on the participation of different partners, in a non-sequential process, with the possibility of returning from one stage to another and is evaluated continuously over time.
Practical implications
This study may be useful for social entrepreneurs and their teams in organisations that generate social innovations (such as social enterprises) to understand how well-established initiatives have organised themselves over time. Public policymakers may also use the insights provided to create more favourable environments to create new social innovation initiatives and expand the existing ones.
Originality/value
The characteristics of the social innovation process revealed in this study contributes to the advancement of the area, mainly because it considers the perspective of institutional levels and is based on data from a developing country.
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Paula Hidalgo Andrade, Clara Paz, Alejandro Unda-López, Gabriel Osejo-Taco and Andrea Vinueza-Cabezas
This qualitative study aimed to explore the barriers and facilitators faced by workers during the COVID-19 pandemic restrictions in Ecuador. It focused on three work modalities…
Abstract
Purpose
This qualitative study aimed to explore the barriers and facilitators faced by workers during the COVID-19 pandemic restrictions in Ecuador. It focused on three work modalities: on-site, telework and mixed or hybrid. It also inquired into practical implications for management based on the workers’ experiences.
Design/methodology/approach
Between October and December 2021, 41 semistructured interviews were conducted to delve into the experiences of Ecuadorian workers. Thematic content analysis was employed for data charting and analysis.
Findings
Barriers and facilitators varied according to each working modality, although some were shared, contingent upon the specific contextual factors and job characteristics. The findings suggest that organizations should consider implementing flexible working hours and modalities, provide safe workspaces, ensure appropriate technology and connectivity, support employees and maintain their health and well-being.
Originality/value
This research explores the experiences of teleworkers, on-site workers and hybrid workers during the COVID-19 pandemic in an under-researched labor market within a developing country. The study provides valuable insights that highlight the potential for management development initiatives specifically tailored to hybrid work environments.
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Kahukura Bennett, Andreas Neef and Renata Varea
This chapter explores the local narration of gendered experience of disasters in two iTaukei (Indigenous Fijian) communities, Votua and Navala, both located in the Ba River…
Abstract
This chapter explores the local narration of gendered experience of disasters in two iTaukei (Indigenous Fijian) communities, Votua and Navala, both located in the Ba River catchment, Fiji. The methodology consisted of semi-formal interviews, talanoa, mapping sessions and journal entries from community members in Votua and Navala. Local narratives of post-disaster response and recovery in the aftermath of 2016 Tropical Cyclone Winston showed that women were not perceived as embodying a heightened vulnerability to disasters in comparison to men in either Votua or Navala. Rather perceptions of vulnerability were based on the experiences of those who physically struggled, such as people with disabilities, the elderly and those who had lost their homes. While gender roles and responsibilities underlay perceptions and gender relations, the roles and responsibilities were predominantly perceived as changing over time, either to a more shared sense of responsibilities or a shift from male responsibilities to female. This shift may lay the foundations for future changes in vulnerability and experiences towards disasters.