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Article
Publication date: 9 August 2018

Aman Luthra

Rapid economic growth and urbanization in India have increased demand for municipal services. In response, privatization has emerged as a policy solution to a growing deficit in…

732

Abstract

Purpose

Rapid economic growth and urbanization in India have increased demand for municipal services. In response, privatization has emerged as a policy solution to a growing deficit in urban infrastructure and service provision. But, privatization assumes prior state ownership of those services. Certain waste management services, specifically doorstep waste collection, have never been truly public in the sense that private informal actors have historically provided them. The purpose of this paper is to examine the tensions and contradictions between two related policy imperatives – universal service provision and privatization – that appear to be guiding the municipalization of solid waste collection services in urban India.

Design/methodology/approach

Research for this paper relies on detailed analysis of key government documents (reports of various committees, regulations and laws) that have been important in defining municipal responsibilities for waste management in India from 1990 to 2016. In addition, where appropriate, research materials from the author’s doctoral dissertation fieldwork in Delhi from October 2012 to December 2013 have also been used.

Findings

An analysis of key policy documents revealed that the government’s efforts to document deficits in service provision ignored, and thus rendered invisible, the work of the informal sector. While a consensus on the need for universal waste collection service had emerged as early as the late 1990s, it was not until 2016 that municipal responsibility for service provision was codified into law. The rules issued in 2016 municipalized this responsibility while simultaneously opening up spaces for the inclusion of the informal sector in waste collection service provision.

Originality/value

This paper fills a gap in the existing literature on how policy interventions have brought the space of the doorstep into the ambit of the state such that it allows for the opening up of those spaces for the entry of private capital. Under the guise of universal service provision, the shift to municipalization and outsourcing to private corporations is not in fact privatization – service provision is already private – but involves the dispossession of informal workers and the transfer of their resource to the formal, corporate sector.

Details

Society and Business Review, vol. 14 no. 2
Type: Research Article
ISSN: 1746-5680

Keywords

Available. Content available
Article
Publication date: 10 June 2019

Hervé Corvellec

603

Abstract

Details

Society and Business Review, vol. 14 no. 2
Type: Research Article
ISSN: 1746-5680

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Article
Publication date: 25 January 2021

Lovelin Ifeoma Obi, Mohammed Arif, Bankole Awuzie, Rubina Islam, Aman Deep Gupta and Robert Walton

Effective cost performance is a crucial criterion measuring successful project management in public-housing projects. This paper aims to analyse the vital underlying factors…

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Abstract

Purpose

Effective cost performance is a crucial criterion measuring successful project management in public-housing projects. This paper aims to analyse the vital underlying factors surrounding the successful cost management process (CMP) outcomes in public housing projects (PHPs).

Design/methodology/approach

The research was conducted in three stages. The first stage consisted of a detailed literature review to document success factors affecting cost performances and management. In stage two, brainstorming sessions were undertaken with construction experts knowledgeable in cost management practices and have been involved in PHPs. These sessions were used to refine those success factors for the PHPs settings and define their criticality with respect to the CMP stages using interpretive ranking process. In stage three, focus group sessions were performed to validate the interrelationships of the contextualised critical success factors.

Findings

The top three most critical factors for successful implementation and outcomes at all CMP stages in PHPs settings were found to relate to competencies, team qualities and collaborative practices of the project team. Early contractor involvement and effective construction planning and management also emerged relevant to the process.

Practical implications

Government project departments, project managers and construction organisations (consultants and contractors) need to commit and mandate continuous development of cost management competencies for all professionals engaged in PHPs. Channels supporting team integration and collaborative practices between design and construction teams are required to increase the likelihood of successful project cost management practice and outcomes in PHPs.

Originality/value

The research has developed a factor-process relationship model that can be used to improve and evaluate the efficacy of CMP implementation in PHP settings.

Details

Construction Innovation , vol. 21 no. 4
Type: Research Article
ISSN: 1471-4175

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Case study
Publication date: 13 September 2023

Amrinder Kaur

The learning outcomes are as follows: understanding the impact on company growth through identification and alignment of stakeholder priorities in a project for SME in an emerging…

Abstract

Learning outcomes

The learning outcomes are as follows: understanding the impact on company growth through identification and alignment of stakeholder priorities in a project for SME in an emerging market; analyzing the impact of stakeholder alignment and relationship management on the project outcome; and evaluating the importance of Stakeholder Management for effective Project Management.

Case overview/synopsis

The case of ‘Hospedia Medicare,’ a medical device manufacturing company based in India, was started by a family involved in the medical devices business for over two decades. The company began operations in a new avatar and focused on one medical device or product by 2013. The product was designed with quality features to solve customer problems, making the cost relatively high compared to other domestic peers. Creating new product lines or updating the existing product attributes was imperative for the company to attain its growth objectives. The protagonist was dealing with a dilemma involving managing various stakeholders, aligning the project scope to create a growth story for the company in line with its vision and managing the stakeholders by understanding and analyzing their needs, expectations and interest, thus influencing the project outcome. The case can be used by instructors to identify, understand and evaluate the importance of different stakeholders on project outcome or success. Furthermore, it can be used to analyze and critique the impact of stakeholders on project scope, which can affect the long-term sustainability of the company, as different stakeholders have different expectations and needs. The case also details how regular communication, collaboration and awareness became essential for the project's success. Lack of an effective engagement strategy at the project planning stage can have risks concerning cost and achieving the overall vision, which creates a positive outcome for all the stakeholders.

Complexity academic level

The case study can be introduced to graduate and undergraduate students to reflect on and critique the importance of Stakeholder Management in Project Management. It can be used for, entrepreneurship, project management, operations and strategy, particularly emphasizing for small and medium enterprises (SMEs).

Supplementary material

Teaching notes are available for educators only.

Subject code

CSS 9: Operations and Logistics.

Details

Emerald Emerging Markets Case Studies, vol. 13 no. 2
Type: Case Study
ISSN: 2045-0621

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Article
Publication date: 28 January 2025

Muhammad Bilal Zafar and Mohd Fauzi Abu-Hussin

This study aims to dissect and understand the latent themes of Islamic work ethic (IWE) and explore the driving factors of IWE research.

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Abstract

Purpose

This study aims to dissect and understand the latent themes of Islamic work ethic (IWE) and explore the driving factors of IWE research.

Design/methodology/approach

Structural topic modeling (STM), a sophisticated machine learning technique, was used to analyze a corpus of 205 articles sourced from the Scopus database. These articles cover the 36 years of research on IWE, from 1988 to 2024. Moreover, negative binomial regression was applied to examine the driving factors of IWE research.

Findings

The STM analysis unfolds ten topics in conjunction with IWE including individual success, workplace dynamics, organizational work ethics, knowledge management, employee citizenship behavior, financial ethics, job satisfaction, organizational commitment, performance enhancement and leadership. The further STM outputs included word clouds, prevalence proportions, correlation matrix, heatmap, relationship of topics with metadata, topic prominence in the publishing journals and, finally, illustrating trends and future prospects of research on IWE. The results of negative binomial regression reveal that number of authors, article age, journal indexing, authors from multiple countries and number of references are strong drivers of fostering research in IWE, by having significant positive impacts on total citations.

Social implications

The insights from this study provide valuable guidance for businesses and organizations looking to integrate IWE principles into their operations. By promoting values such as fairness, hard work and ethical behavior, organizations can foster a more inclusive and morally grounded workplace culture. This, in turn, may lead to enhanced employee satisfaction, greater organizational commitment and improved overall performance. Additionally, the emphasis on ethical practices can contribute to broader societal benefits, such as increased trust in business practices and a stronger alignment with social responsibility initiatives.

Originality/value

This is a unique study that explores the latent themes and characteristics of the IWE literature through STM and provides insights on the future research directions. In addition, this study also examines the driving factors of IWE research.

Details

Journal of Islamic Accounting and Business Research, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1759-0817

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Article
Publication date: 31 March 2020

Shishir Goyal, Aman Agarwal and Srikanta Routroy

The objective of this paper is to compare and evaluate the environmental performance of steel supply chains considering relevant environmental loss factors using Taguchi loss…

223

Abstract

Purpose

The objective of this paper is to compare and evaluate the environmental performance of steel supply chains considering relevant environmental loss factors using Taguchi loss function (TLF) and design of experiments (DOE).

Design/methodology/approach

The different environmental loss factors in steel manufacturing supply chain were studied and the significant factors were identified. Their combined contributions along the significant factors were estimated using TLF and DOEs comparing environment losses at different scenarios.

Findings

The proposed methodology using TLF and DOEs was applied to three Indian steel manufacturing companies (Company A, Company B and Company C). The Company A with minimal average environmental loss score is found to be operating its supply chain with higher efficiency and has better environmental performance compared to the other two companies (B and C).

Research limitations/implications

The results obtained are based on the study carried out in three Indian steel manufacturing companies. Therefore, the results cannot be generalized.

Practical implications

This paper will definitely show the direction for comparative environmental performance assessment of manufacturing industries in general and steel industries in specific considering environmental loss factors and environmental conditions. It determines individual performance across each environmental loss factor and their combined impact.

Originality/value

Although there is a need to have comparative performance analysis with respect to environmental losses among steel companies in developing countries such as India, but hardly any study has been reported in this direction. This work will definitely add the value to the supply chain literature in general and environment losses in steel manufacturing supply chain in specific.

Details

Journal of Enterprise Information Management, vol. 33 no. 3
Type: Research Article
ISSN: 1741-0398

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Article
Publication date: 6 November 2024

Aman Chadha, Akriti Gupta, Vijayshri Tewari and Yogesh K. Dwivedi

Sustainable practices are the modern-day necessities for organisations as the world is becoming highly dynamic. The purpose of this study is to examine the influence of…

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Abstract

Purpose

Sustainable practices are the modern-day necessities for organisations as the world is becoming highly dynamic. The purpose of this study is to examine the influence of sustainable training and creativity practices (STP and SCP) on organisational citizenship behaviour (OCB-individual and OCB-organisation) via the mediating role of psychological contract fulfilment (PCF).

Design/methodology/approach

A sample of 326 white-collar Indian service industry employees was collected. The data are analysed using structural equation modelling and random forest regression supervised learning (RFRSL).

Findings

The findings indicate that sustainable training practices (STP) had an indirect impact on organisational citizenship behaviour (OCB-I, OCB-O) via the mediating effect of transactional (T-PCF) and relational psychological contract fulfilment (R-PCF). In terms of sustainable creative practices (SCP), the impact on OCB-I was indirect due to T-PCF. In addition, R-PCF acts as a mediator between SCP and OCB-O. In the latter portion of the analysis, the RFRSL approach created a prediction model for T-PCF, R-PCF, OCB-I and OCB-O, with demographic characteristics such as industry experience, gender, age, etc. playing a constructive role.

Originality/value

The study conducts a combination of both traditional and newer technology (machine learning), resulting in highlighting the uniqueness of the relationship between variables and the role of demographic variables.

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Article
Publication date: 3 December 2024

Qi Zhang, Li Zhu, Yangyan Shi, Mengyu Tu and V.G. Venkatesh

This study explores how establishing an agile supply chain ecosystem (ASCE) during the COVID-19 pandemic impacts three listed auto firms’ financial and customer performance in…

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Abstract

Purpose

This study explores how establishing an agile supply chain ecosystem (ASCE) during the COVID-19 pandemic impacts three listed auto firms’ financial and customer performance in China. Drawing on the theory of supply chain resilience, responsiveness and restoration (3R capabilities), we collect, mine and analyze unstructured social media data from Dongfeng Motor Corporation (DFM), BYD Company Limited (BYD) and SAIC Motor Corporation Limited (SAIC), all of which have production plants in Wuhan.

Design/methodology/approach

Data mining was conducted on 3,528 comments involving DFM, BYD and SAIC from 190 uploaders in the stages of “Early COVID-19 Period (January 23-May 31, 2020)” and “Enhanced Preparedness and Vaccine Launch Period (September 8, 2020–January 15, 2021)”. Our conceptual model of an ASCE was tested by adopting structural equation modelling and verified by the DFM case study.

Findings

The study finds that the 3R capabilities of the supply chain have a positive effect on establishing an automotive agile supply chain ecosystem. Establishing the automotive agile supply chain ecosystem has promoted corporate financial performance and customer performance, but the mechanism of action presents a delayed feature.

Originality/value

This study refines the definitions and application of the 3Rs concerning an ASCE in the automotive industry. Through text mining technology and statistical analysis methods, we uncover and discuss the impact of COVID-19 on the performance of three auto companies in China and examine how ASCE establishment plays a role. Constructing an ASCE provides a theoretical basis and realistic approach for the long-term and healthy development of the automotive supply chain.

Details

The International Journal of Logistics Management, vol. 36 no. 1
Type: Research Article
ISSN: 0957-4093

Keywords

Available. Content available

Abstract

Details

The International Journal of Logistics Management, vol. 34 no. 4
Type: Research Article
ISSN: 0957-4093

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Article
Publication date: 27 September 2024

Swayam Sampurna Panigrahi, Bikram Kumar Bahinipati, Kannan Govindan and Shreyanshu Parhi

This study aims to evaluate the sustainable supply chain performance indicators. At a macro level, the identification of the sustainable supply chain management (SSCM) performance…

143

Abstract

Purpose

This study aims to evaluate the sustainable supply chain performance indicators. At a macro level, the identification of the sustainable supply chain management (SSCM) performance indicators is done through exhaustive literature survey and interviews with experts. Furthermore, these indicators are evaluated through a hybrid approach, i.e. total weighted interpretive structural modelling (TWISM) followed by analytic hierarchical process (AHP).

Design/methodology/approach

Micro small and medium enterprises (MSMEs) in India are a major contributor to nation’s GDP. However, this sector struggles to comprehend benefits from implementation of SSCM due to a lack of appropriate performance evaluation metrics. The purpose of this paper is to contribute to the body of knowledge in SSCM by proposing and evaluating a set of SSCM performance indicators.

Findings

The paper highlights the SSCM performance indicators and concludes that business strategies, implementation planning and impact of stakeholders are the top SSCM performance indicators (SPIs). Therefore, the decision-makers must initially focus on strategic requirements which foster the implementation of SSCM, thereby ensuring profitability for all stakeholders.

Research limitations/implications

Although the proposed framework was validated through a case study on Indian automobile component manufacturing MSMEs, future research would explore the extension of the framework to other industries.

Originality/value

The originality of this study lies in the application of the novel TWISM-AHP tool. Furthermore, the SPIs identified in the study, consider the integration of the triple bottom line from the MSME perspective. The TWISM-AHP analysis will be beneficial for SC decision-makers to enhance the SSCM performance based on the identified indicators and their criticality.

Details

Journal of Modelling in Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1746-5664

Keywords

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