Adithy, Emma Emily de Wit, Naomi Halpern and J.G.F. Bunders-Aelen
This paper aims to describe a response to the needs of mental health workers (MHWs) in India during COVID-19 pandemic, through an online training program on trauma-informed…
Abstract
Purpose
This paper aims to describe a response to the needs of mental health workers (MHWs) in India during COVID-19 pandemic, through an online training program on trauma-informed intervention and care.
Design/methodology/approach
A four-module online training program was developed. Two modules were aimed to bridge the knowledge gap on trauma for MHWs, so that they could effectively address the associated symptoms of fear and grief. The other two modules aimed to support MHWs’ self-care and create supportive connections among colleagues. In this mixed method evaluation study, needs expressed before the training and lessons derived from the training were collected through questionnaires, focus group discussion and interviews.
Findings
Of the 3,168 MHWs who registered for the training, 534 completed the pre-questionnaire. Of the 125 post-questionnaire records, 38 had watched all four modules. A great need for learning to work with grief and manage the increased workload without burnout was observed. Post-training gains included skills for working with fear and grief, which increased the confidence of MHWs. The importance of self-care was an eye-opener for many.
Social implications
This study indicates a way to equip MHWs to address the trauma that will continue to live in people in the aftermath of crises.
Originality/value
This study examined the challenges MHWs in India faced during the COVID-19 pandemic, revealing a knowledge gap on dealing with this level of trauma. It can contribute to the knowledge on how to support MHWs in such crises.
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Sunith Hebbar, Mahesh Prabhu H., Sakshi Laddha and Adithi Udupa
Intense competition in every sector has put administrators under tremendous pressure to develop strategies for survival, and the educational sector is no exception. This paper…
Abstract
Purpose
Intense competition in every sector has put administrators under tremendous pressure to develop strategies for survival, and the educational sector is no exception. This paper aims to explore the dynamics between the factors that affect the quality of engineering institutes by developing an interpretive model.
Design/methodology/approach
The factors that affect the quality of engineering institutes are identified through a thorough review of extant literature, and the dynamics between them are studied using the total interpretive structural modeling (TISM) technique. The developed model has also been statistically validated.
Findings
Results indicate that top management leadership, location and infrastructure drive academics, research and consultancy, industry collaboration and placements, resulting in accreditation from global agencies, thereby improving the institute’s quality.
Research limitations/implications
The TISM framework was developed based on the suggestions of the majority of respondents rather than using a fuzzy one, which requires a much larger data set. Nevertheless, the bias of the majority approach can be removed by multiple conversations with respondents. Secondly, the model development and validation are based on the perceptions of faculty members working at engineering institutes in India. Scholars can extend the work in the future by identifying additional factors and considering administrators’ perceptions.
Originality/value
The study integrates the factors that impact the quality of engineering institutes in a unique way to understand their combined impact. The developed framework will assist policymakers in identifying and dedicating adequate resources to essential factors that drive the other factors, thereby enhancing the institute’s ranking.
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COVID-19 has resulted in unprecedented changes in the tourism industry and brought tourists' safety and security issues more important. The travel and tourism competitiveness of…
Abstract
COVID-19 has resulted in unprecedented changes in the tourism industry and brought tourists' safety and security issues more important. The travel and tourism competitiveness of India as a tourist destination ranked remarkably high in natural and cultural resources, and price competitiveness but relatively low in safety and security. The research aims to evaluate safe tourism in India with an objective view and suggest directions to restore confidence and restart tourism in India after the pandemic. The research studies on safe tourism are assessed, and the importance of safety and security issues in tourism is addressed. It also analyses India as a safe destination and suggests more focus should be on safety to consolidate the tourist destination image of India. A tourist safety framework composed of safety education, safety technology, safety system and safety regulation is suggested with a case study of South Korea. Focus on domestic tourism, a phased approach for safe tourism, 3S Indian campaign, and networks between public and private sectors are suggested for safe tourism in COVID-19. The research would provide a rationale for safe tourism in India and help government and tourism marketers develop policies, set standards or guidelines for tourists and plan coordination with other bodies or industries.