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1 – 10 of 52Mariasole Bannò, Giorgia Maria D'Allura, Emilia Filippi and Sandro Trento
This study examines the propensity to innovate in automation of family firms (FFs) based on the socio-emotional wealth (SEW) perspective.
Abstract
Purpose
This study examines the propensity to innovate in automation of family firms (FFs) based on the socio-emotional wealth (SEW) perspective.
Design/methodology/approach
This study’s analysis is based on three aspects. First, the authors consider three main non-economic goals and priorities of FFs: the family’s relationship with employees (read as to care for their satisfaction and well-being); the inner pride of building and maintaining the family and firm image and reputation; and the inner feeling to be socially responsible. Second, the authors consider how these goals and priorities vary among FFs according to four dimensions: family ownership, the presence of family members on the board of directors, the involvement of young successors, and the presence of founding and later generations. Finally, the consequences of automation are considered: lower firm employment, lower employees’ satisfaction and well-being, and higher firm productivity. The analysis is based on a sample of 4,150 Italian firms.
Findings
The analysis revealed that FFs are less prone to innovate in automation than non-FFs. Specifically, family ownership, the presence of family members on the board of directors, and the presence of founding generation are negatively associated with innovation in automation. Instead, the involvement of young successors and the presence of later generation are positively associated with innovation in automation.
Originality/value
To the authors’ knowledge, this study is the first investigation that, based on SEW, examines how FFs act on the decision to innovate in automation, thereby providing empirical evidence.
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Paula M. Di Nota, Bryce E. Stoliker, Adam D. Vaughan, Judith P. Andersen and Gregory S. Anderson
The purpose of this study isto synthesize recent empirical research investigating memory of stressful critical incidents (both simulated and occurring in the field) among law…
Abstract
Purpose
The purpose of this study isto synthesize recent empirical research investigating memory of stressful critical incidents (both simulated and occurring in the field) among law enforcement officers.
Design/methodology/approach
The study used the approach of systematic state-of-the-art review.
Findings
In total, 20 studies of police and military officers show reduced detail and accuracy of high- versus low-stress incidents, especially for peripheral versus target information. Decrements in memory performance were mediated by the extent of physiological stress responses. Delayed recall accuracy was improved among officers that engaged in immediate post-incident rehearsal, including independent debriefing or reviewing body-worn camera footage.
Research limitations/implications
Most studies were not found through systematic database searches, highlighting a need for broader indexing and/or open access publishing to make research more accessible.
Practical implications
By understanding how stress physiology enhances or interferes with memory encoding, consolidation and recall, evidence-based practices surrounding post-incident evidence gathering are recommended.
Social implications
The current review addresses common public misconceptions of enhanced cognitive performance among police relative to the average citizen.
Originality/value
The current work draws from scientific knowledge about the pervasive influence of stress physiology on memory to inform existing practices surrounding post-incident evidence gathering among police.
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Giorgia Maria D'Allura, Bannò Mariasole and Emilia Filippi
The paper aims to explore how family involvement influences family firms (FF) decisions to innovate in automation (i.e. artificial intelligence, big data and robotics). Automation…
Abstract
Purpose
The paper aims to explore how family involvement influences family firms (FF) decisions to innovate in automation (i.e. artificial intelligence, big data and robotics). Automation implies pronounced emotional significance within the shared societal consciousness, presenting specific intricacies that pose challenges to the strategic decision-making processes of FFs.
Design/methodology/approach
This study draws on the levels of ambivalence described in the literature and the FF archetypes (i.e. enmeshed FFs, balanced FFs and disengaged FFs), which are characterised by a different relationship between the family and the firm. Empirically, this study adopts a qualitative approach, conducting three case studies involving FFs that have registered patents in automation technologies.
Findings
A distinctive pattern emerged among the different FF archetypes in their approach to innovation in automation. Innovation in automation will be limited in enmeshed FFs (based on emotional concerns at the firm level), while it will be supported in balanced FFs (based on a balanced view between emotional concerns at the family level and economic aspects at the firm level) and in disengaged FFs (based on economic considerations at the firm level).
Originality/value
Our research, focussing on the strategic choice of family firms (FFs) to innovate in automation, fills an important gap and investigates an area with relatively scant research despite the current importance of automation. Additionally, we consider the ambivalence that characterises family firms, providing a nuanced understanding of how emotional dynamics within the family-business interface influence strategic decisions.
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Brenda Nansubuga and Christian Kowalkowski
Following the recent surge in research on carsharing, the paper synthesizes this growing literature to provide a comprehensive understanding of the current state of research and…
Abstract
Purpose
Following the recent surge in research on carsharing, the paper synthesizes this growing literature to provide a comprehensive understanding of the current state of research and to identify directions for future work. Specifically, this study details implications for service theory and practice.
Design/methodology/approach
Systematic selection and analysis of 279 papers from the existing literature, published between 1996 and 2020.
Findings
The literature review identified four key themes: business models, drivers and barriers, customer behavior, and vehicle balancing.
Practical implications
For managers, the study illuminates the importance of collaboration among stakeholders within the automotive sector for purposes of widening their customer base and maximizing utilization and profits. For policy makers, their important role in supporting carsharing take-off is highlighted with emphasis on balancing support rendered to different mobility services to promote mutual success.
Originality/value
This is the first systematic multi-disciplinary literature review of carsharing. It integrates insights from transportation, environmental, and business studies, identifying gaps in the existing research and specifically suggesting implications for service research.
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There is evidence that spirituality at the workplace has positive effects on work outcomes, and there are different models conceptualizing the construct. To date, there is no…
Abstract
Purpose
There is evidence that spirituality at the workplace has positive effects on work outcomes, and there are different models conceptualizing the construct. To date, there is no discussion highlighting how digitalization is affecting workplace spirituality and vice versa. The present review tries to close this gap by discussing the psychological dynamics in light of digitalization and spirituality in the context of work.
Design/methodology/approach
This is a conceptual discussion based on an extensive narrative review. The conceptual design is further tested with a real-life case study.
Findings
The result is a model that may guide future research, which consists of the four highly interdependent domains, namely psychology (with the dimensions of emotion, cognition and behavior), digitalization (with the dimensions of platforms, data and algorithms), spirituality (with the dimensions of meaning, self-transcendation and belonging), as well as the workplace (with the dimensions of work tasks, location, community and culture and values). The discussion includes implications for the future of work, suggestions for management decisions and potential future research directions.
Originality/value
To date, there are many discussions about digital transformation and a limited amount of them have invested in analyzing psychological dimensions. The application to spirituality and the workplace – especially when the two are combined – is almost wholly absent, which makes the present discussion both innovative and original.
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Lena Grzesiak and Wojciech Ulrych
We aimed to determine how remote management support (MS) practices and staff diversity influenced employee performance (EP) within the digital workplace (DW) during the COVID-19…
Abstract
Purpose
We aimed to determine how remote management support (MS) practices and staff diversity influenced employee performance (EP) within the digital workplace (DW) during the COVID-19 pandemic. The article highlights the challenges managers face in achieving EP in the DW compared to traditional work environments.
Design/methodology/approach
We developed a theoretical model (MS→DW→EP) and tested it based on the computer-assisted web interview (CAWI) conducted in mid-2022. Factors of primary, secondary and organizational diversity moderated the relationship between the variables. We purposely selected a sample of 1,000 respondents with remote working experience.
Findings
The results show that the DW partially mediates the relationship between MS and EP. The greater the uncertainty in managing people, the more flexibility, trust and job satisfaction required in the DW to achieve EP. Organizational diversity influenced the model more (i.e. teamwork vs individual work) than the primary and secondary diversity (i.e. gender and education).
Research limitations/implications
Although the sample size was large, we cannot consider it statistically representative.
Practical implications
Zoomers and Millennials reflect full mediation in the model that supports EP.
Social implications
Broader work autonomy, smaller organizations and teams as well as hybrid work arrangements, reduce the necessity for in-person meetings with superiors.
Originality/value
Supervisors had to reduce control over the DW while expanding organizational citizenship behavior (OCB) to enhance job satisfaction and thus ensure the expected EP during the pandemic. We may consider allowing an employee to postpone work as a new managerial activity within MS.
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Kamalah Saadah and Doddy Setiawan
This study aims to explore the factors that determine the perceived benefits and the perceived risks of financial technology (fintech) and to evaluate the influence of perceived…
Abstract
Purpose
This study aims to explore the factors that determine the perceived benefits and the perceived risks of financial technology (fintech) and to evaluate the influence of perceived benefits, perceived risks and small and medium-sized enterprises’ (SMEs') trust to continue using fintech.
Design/methodology/approach
This study involves SMEs in Indonesia. Non-probability with a convenience sampling technique was used in this study.
Findings
Convenience and economic benefits can explain the perceived benefits. Operational risk is stated as a risk factor felt by the respondents. Furthermore, the perceived benefits have a positive effect and the perceived risks show a negative effect on trust. At the same time, the individuals’ intention to continue using fintech is determined by trust.
Research limitations/implications
Based on the theory of reasoned action (TRA), various benefits and risks of using fintech are used to build the construction of perceived benefits and perceived risk in building trust that will determine decision to continue using fintech.
Practical implications
This research can provide advice to managers to develop efficient payment systems, lower payment fee and error-free transactions. In addition, the fintech management needs to understand the risks related to operational risks that are a challenge for the users to decide to use fintech so that a reliable mechanism for using fintech can be developed. Furthermore, it will be useful for fintech developing companies as a reference in knowing the factors that influence users in continuing to use fintech, this allows fintech developing companies in Indonesia will be even more developed and accelerate the achievement of the Sustainable Development Goals.
Originality/value
To the best of the authors’ knowledge, research on the factors that affect the trust of SMEs in adopting fintech has not been conducted. This study can be advantageous for fintech service companies and organizers in developing fintech strategies in terms of users who are involved in SMEs which is the population in Indonesia is enormous and has a significant role in the development of the country.
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