Katarzyna Czernek-Marszałek and Dagmara Wójcik
Coopetition, that is simultaneous collaboration and competition between organisations, is a significant phenomenon in inter-organisational relations, particularly in the tourism…
Abstract
Coopetition, that is simultaneous collaboration and competition between organisations, is a significant phenomenon in inter-organisational relations, particularly in the tourism sector. This chapter explores the role of social embeddedness in coopetition dynamics within the tourism sector. Drawing on qualitative research conducted among members of tourism (culinary) routes in various regions of Poland, the study investigates how social relationships affect coopetition among entrepreneurs. The findings indicate that social embeddedness fosters cooperation by facilitating trust and shared norms among route members, leading them to perceive themselves less as competitors and more as collaborators or even only as collaborators. At the same time, social embeddedness makes it possible to clear the market of competitors who do not comply with certain adopted rules or standards, as well as mitigating competition for employees. Thus, the research findings highlight the complex interplay between social embeddedness and coopetition dynamics in a tourism context. Overall, this research contributes to understanding the perceptions underlying coopetition in the tourism sector and sheds light on the importance of social relationships in shaping inter-organisational behaviour within the tourist industry.
Details
Keywords
Recent studies have shown that the contribution of small firms to employment and GDP is increasing. A large amount of work has also established the significance of social and…
Abstract
Recent studies have shown that the contribution of small firms to employment and GDP is increasing. A large amount of work has also established the significance of social and economic variables for entrepreneurial decisions. Very little is known, however, about how government policies and programs influence entrepreneurial activity, and whether these effects are consistent across countries. Using original data from a representative sample of 10,000 individuals and from more than 300 open-ended interviews in 10 countries, this article provides some suggestive evidence that government intervention aimed at enhancing the underlying environment of entrepreneurial decisions may be more effective than intervention designed to provide safety nets.
Mornay Roberts-Lombard, Vernon Albert Pieterse and Lennet Gabriel
The study aims to explore how selected factors influence customer’s satisfaction in a business-to-consumer context. Furthermore, it also investigates the mediating role of…
Abstract
Purpose
The study aims to explore how selected factors influence customer’s satisfaction in a business-to-consumer context. Furthermore, it also investigates the mediating role of affective and calculative commitment on the satisfaction–loyalty link.
Design/methodology/approach
Using quota sampling methods, data was collected from 300 retail banking customers in an emergent market setting through self-administered questionnaires. In addition, the measurement and structural models were assessed.
Findings
The study established that satisfaction (through selective precursors) has a positive and significant influence on the future loyalty intentions of retail banking customers in an emerging market. Also, both affective and calculative commitment was found to partially mediate the satisfaction–loyalty relationship in a retail banking setting.
Research limitations/implications
The tested model validates the hypothesized relationships between employee attitude and service performance, employee personality traits, perceived value and satisfaction of retail banking customers in South Africa as an emergent market. It also confirms the positive influence of satisfaction on loyalty and the partial mediation of affective and calculative commitment on the satisfaction–loyalty link.
Practical implications
The findings of the study can guide retail banks in developing enhanced knowledge of how employee attitude and service performance, employee personality traits and perceived value can nurture satisfaction, ultimately strengthening the future loyalty intention of customers. It furthermore informs the management of retail banks of the directional importance of affective commitment and calculative commitment in strengthening the satisfaction–loyalty link.
Originality/value
Limited studies have investigated the relationship between satisfaction, its precursors and outcomes in a developing African market context, such as South Africa. Also, few studies have examined how commitment (affective and calculative) impacts the satisfaction–loyalty link from an emerging market perspective in Africa.
Details
Keywords
The purpose of this article is to untangle the influence of Linda Tuhiwai Smith’s Decolonizing Methodologies on botanical gardens, particularly in the context of commemorating 25…
Abstract
Purpose
The purpose of this article is to untangle the influence of Linda Tuhiwai Smith’s Decolonizing Methodologies on botanical gardens, particularly in the context of commemorating 25 years since its publication. By examining the intersections between decolonial theory and botanical practices, this article seeks to elucidate the ways in which Smith’s work has informed and inspired efforts to decolonize botanical research, conservation and education. Through a narrative review and case study analysis, this article highlights key insights, challenges and opportunities for botanical gardens to embrace decolonial practices and foster more equitable and inclusive relationships with Indigenous communities, science and knowledge systems.
Design/methodology/approach
The design and methodology of this article involve a narrative literature review and comparative case study analysis (Petticrew and Roberts, 2006; Goodrick, 2014). The review synthesizes scholarly articles, books and reports on decolonizing botanical practices, focusing on literature that stems from Indigenous science, identifies engagement strategies and advocates for systemic change within botanical institutions. Key themes and recommendations are identified and analyzed to provide insights into future directions for decolonizing botanical gardens. This approach allows for a thorough examination of current discourse and best practices in decolonial theory and botanical research, informing actionable recommendations for advancing decolonization within botanical gardens.
Findings
The findings reveal that Linda Tuhiwai Smith’s Decolonizing Methodologies has significantly influenced botanical gardens, inspiring efforts to prioritize Indigenous knowledge systems, deepen community engagement and advocate for systemic change. While progress has been made in integrating decolonial practices, challenges persist, including the need for greater institutional commitment, capacity building and accountability. However, opportunities abound for botanical gardens to continue advancing decolonization, particularly through partnerships with Indigenous communities, educational outreach and policy advocacy. Overall, the findings underscore the importance of ongoing reconciliation and action in cultivating more equitable and respectful relationships that advance principles of Indigenous data sovereignty and governance.
Research limitations/implications
While this article offers valuable insights into the influence of Linda Tuhiwai Smith’s Decolonizing Methodologies on botanical gardens, several limitations must be acknowledged. Firstly, the literature review may not document all relevant transformations undertaken by gardens to date if such initiatives are not documented in the public domain, such as institutional websites. Additionally, the review primarily focuses on English-language literature, limiting the exploration of decolonial practices for botanical gardens in non-English-speaking contexts.
Practical implications
This article holds several practical implications for botanical gardens seeking to decolonize. Firstly, by prioritizing Indigenous knowledge and deepening community engagement, botanical gardens can foster more inclusive and respectful relationships with Indigenous communities. Secondly, advocating for systemic change and policy reforms will address institutionalized inequities and recognize Indigenous People’s rights, including biocultural and intellectual property. Additionally, investing in educational outreach and capacity-building initiatives can enhance institutional and public understanding of decolonization. Overall, embracing decolonial practices can contribute to the adoption and advancement of Indigenous Data Sovereignty and the CARE Principles for Indigenous Data Governance within botanical gardens and beyond.
Social implications
This article highlights the importance of decolonizing botanical gardens for promoting justice and equity. By centering Indigenous rights to data sovereignty, such as attribution of traditional and biocultural knowledge, botanical gardens can contribute to reconciliation efforts and promote respect for Indigenous rights and sovereignty. Additionally, addressing colonial legacies and systemic inequalities within botanical institutions can advance botanical justice and help build more just and equitable societies. Moreover, this transformation also aligns with a growing legal movement recognizing the inherent rights of Nature, including plant relatives collected, stored and stewarded by botanic gardens.
Originality/value
This article contributes to the literature by exploring the intersection of decolonizing methodologies and botanic gardens, particularly in the context of Linda Tuhiwai Smith’s influential work. By synthesizing key insights and offering actionable recommendations, this review provides guidance on future directions botanic gardens can follow to advance their decolonization strategies and initiatives in furtherance of botanical justice.
Details
Keywords
Bradley M. Coleman, Jonathan Orsini, J.C. Bunch and Laura L. Greenhaw
Undergraduate agricultural leadership education opportunities are prevalent and growing. However, additional attention should be placed on the quality of educational leadership…
Abstract
Undergraduate agricultural leadership education opportunities are prevalent and growing. However, additional attention should be placed on the quality of educational leadership experiences. The purpose of this study was to explore how the context of a learning experience impacts student application of team leadership skills. The findings and implications of this study are reported in three themes: (a) contextual dimensions of educational experiences, (b) agricultural disconnect, and (c) team leadership skill application. Recommendations for practitioners include providing students with real-life leadership skill application experiences, regulating assignments to have agricultural connections, and integrating opportunities for student reflection. Future research should consider questions such as: (a) what other educational leadership experiences may have considerable learning impacts? and (b) what other pedagogical methodologies are useful in teaching agricultural and team leadership education?