This study aims to explore the impact mechanism of social support on individual health knowledge creation among users in online patient communities, guide and promote the creation…
Abstract
Purpose
This study aims to explore the impact mechanism of social support on individual health knowledge creation among users in online patient communities, guide and promote the creation of health knowledge and provide insights into managing online patient communities.
Design/methodology/approach
A theoretical model was constructed by integrating social impact and social support theories. Data were collected through questionnaires, and 750 valid responses were analysed using a structural equation model.
Findings
This study found the following. (1) Social support influences individual health knowledge creation through the mediating effects of creative self-efficacy and positive emotions. (2) The general rule of the strength of the influencing factors on individual health knowledge creation is that creative self-efficacy > positive emotions. (3) The general pattern of the mediating effect of attitude factors between social support and health knowledge creation is that creative self-efficacy > positive emotions. (4) The key path for social support to influence individual health knowledge creation is “social support → creative self-efficacy → health knowledge creation”. (5) The dimensions of social support in online patient communities can be divided into information, emotional, respect and network support. Individual health knowledge creation can be divided into health knowledge externalisation, combination, socialisation and internalisation.
Originality/value
This study expands the application scope of social influence theory and opens up the “black box” of the impact of social support on individual health knowledge creation behaviour. Simultaneously, the dimensions of social support, individual health knowledge creation and the mediating role between social support and health knowledge creation are discussed.
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Han Xu, Xi Li, Jonathan C. Lovett and Lewis T.O. Cheung
This study uses the pleasure–arousal–dominance (PAD) theory to explore how users’ emotional engagement with ChatGPT drives their continued adoption of ChatGPT and word-of-mouth…
Abstract
Purpose
This study uses the pleasure–arousal–dominance (PAD) theory to explore how users’ emotional engagement with ChatGPT drives their continued adoption of ChatGPT and word-of-mouth (WOM) behaviour in the context of travel-related service.
Design/methodology/approach
This study obtained reliable data from 428 Chinese respondents who used ChatGPT for travel-related purposes. Structural equation modelling was used to test a series of hypotheses based on the PAD framework.
Findings
This study identifies three key features of human–artificial intelligence (AI) interaction, namely, service ubiquity, entertainment and anthropomorphism, which significantly influence users’ emotional responses, including pleasure, arousal and dominance. Dominance and pleasure are found to enhance emotional experiences, driving continued adoption and positive WOM recommendations for ChatGPT, whereas arousal influences WOM but does not affect continued adoption. The results also confirm that users’ perceived pleasure from interacting with ChatGPT has the strongest effect. These findings advance theoretical understanding by clarifying the emotional mechanisms underlying human–AI interactions in the tourism context.
Originality/value
This study examines the emerging trend of tourists’ continuous adoption of ChatGPT for travel-related services. The results highlight how different emotions in human–AI interaction influence long-term use of AI-powered tool for travel-related services.
目的
本研究基于愉悦-兴奋-支配(PAD)理论, 探讨在旅行相关服务中, 用户对 ChatGPT 的情感投入如何推动其持续使用该技术, 并激发口碑行为。
设计/方法/途径
本研究基于428名使用过ChatGPT进行旅游相关服务的中国受访者所提供的可靠数据, 运用结构方程模型(SEM), 结合PAD框架, 对一系列假设进行了验证。
研究结果
本研究确定了用户与人工智能互动的三个关键特征:服务无处不在、娱乐性和拟人化, 这些特征对用户的情感反应(包括愉悦感、兴奋感和主导感)产生了显著影响。研究发现, 主导性和愉悦感增强了用户的情感体验, 推动了对ChatGPT的持续采用和积极的口碑推荐(WOM), 而兴奋感仅影响口碑推荐, 但不影响持续采用。研究结果还证实, 用户在与ChatGPT互动中感知到的愉悦感具有最强的影响力。这些发现阐明了旅游业中人与人工智能互动的情感机制, 推动了相关理论的深入理解。
原创性/价值
本研究探讨了游客持续采用ChatGPT进行旅游相关服务的这一新兴趋势。研究结果突显了在人机交互中, 不同情感如何影响游客对人工智能驱动工具在旅游服务中的长期使用。
Propósito
Propósito: El estudio emplea la teoría del placer-despertar-dominio (PAD) para explorar cómo el compromiso emocional de los usuarios con ChatGPT impulsa su adopción continuada de ChatGPT y el comportamiento boca a boca en el contexto de un servicio relacionado con los viajes.
Diseño/metodología/enfoque
Este estudio recopiló datos fiables de 428 participantes chinos que utilizaron ChatGPT para fines relacionados con viajes. Se empleó el modelado de ecuaciones estructurales para evaluar una serie de hipótesis fundamentadas en el marco PAD.
Resultados
Este estudio identifica tres características clave de la interacción entre humanos e IA: la ubicuidad del servicio, el entretenimiento y el antropomorfismo, que influyen significativamente en las respuestas emocionales de los usuarios, como el placer, la excitación y la dominación. La dominación y el placer mejoran las experiencias emocionales, impulsando la adopción continuada y las recomendaciones boca a boca positivas de ChatGPT, mientras que la excitación solo influye en las recomendaciones boca a boca, sin afectar la adopción continuada. Los resultados también confirman que el placer percibido por los usuarios al interactuar con ChatGPT es el factor con mayor impacto. Estos hallazgos contribuyen a la comprensión teórica al esclarecer los mecanismos emocionales que subyacen en las interacciones entre humanos e IA en el contexto del turismo.
Originalidad/valor
Este estudio analiza la tendencia emergente de la adopción sostenida de ChatGPT por parte de los turistas en el ámbito de los servicios de viaje. Los resultados subrayan cómo las diversas emociones generadas en la interacción humano-IA inciden en el uso prolongado de herramientas basadas en IA para servicios turísticos.
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Paula Viviana Robayo-Acuña and Odette Chams-Anturi
This study aims to analyzed the development of open innovation research knowledge and its application in the tourism sector during the past 17 years, with the aim of understanding…
Abstract
Purpose
This study aims to analyzed the development of open innovation research knowledge and its application in the tourism sector during the past 17 years, with the aim of understanding the scientific activity and impact of existing research. In addition, this research identifies trending thematic lines and provides recommendations for future research on this topic.
Design/methodology/approach
A bibliometric analysis was carried out from the Scopus database, in which 110 studies related to open innovation in tourism were identified. The analysis of the papers was done with the Bibliometrix and Vosviewer tools.
Findings
The results show that there is a recent and growing interest among academics, especially since 2017. Moreover, four main lines of work were identified: overtourism and sustainability, value cocreation, open innovation and competitive advantage and its impact on organizations belonging to the hotel sector and the relationship between external knowledge and internal sources in innovation management and open innovation performance.
Originality/value
The relationship with other stakeholders involved in the customer experience value creation in the tourism sector depends to a large extent on the joint offer that hotels, restaurants, tour operators and tourist offices, can provide in a tourist destination. Therefore, having external sources to innovate from will improve their innovative and organizational performance. However, there are no bibliometric analyses on the application of the open innovation paradigm in this sector. Thus, this research contributes to fill this gap, as well as to identify the most recurrent themes that show how open innovation is developing in tourism, providing academics and researchers with guidelines for future research.
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Yalan Wang, Chengjun Wang, Wei Wang and Xiaoming Sun
This study aims to investigate the influence of inventors’ abilities to acquire external knowledge, provide broad and professional knowledge and patenting output (i.e. different…
Abstract
Purpose
This study aims to investigate the influence of inventors’ abilities to acquire external knowledge, provide broad and professional knowledge and patenting output (i.e. different types of inventors) on the formation of structural holes.
Design/methodology/approach
The authors collected 59,798 patents applied for and granted in the USA by 33 of the largest firms worldwide in the pharmaceutical industry between 1975 and 2014. A random-effects tobit model was used to test the hypotheses.
Findings
The inventors’ ability to acquire external knowledge contributes to the formation of structural holes. While inventors’ ability to provide broad knowledge positively affects the formation of structural holes, their ability to provide professional knowledge works otherwise. In addition, key inventors and industrious inventors are more likely to form structural holes than talents.
Originality/value
The results identify individual factors that affect the formation of structural holes and improve the understanding of structural hole theory. This study is unique in that most scholars have studied the consequences of structural hole formation rather than their antecedents. Studies on the origin of structural holes neglect the effect of inventors’ knowledge abilities and patenting output. By addressing this gap, this study contributes to a more comprehensive theoretical understanding of structural holes. The results can guide managers in managing structural holes in accordance with inventors’ knowledge abilities and patenting outputs, which optimize the allocation of network resources.
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Chan Xu, Yunqi Tong and Tonghai Wu
This study aims to characterize the lubrication condition under sliding-rolling contact using three indicators, including the oil film thickness and two perpendicular (vertical…
Abstract
Purpose
This study aims to characterize the lubrication condition under sliding-rolling contact using three indicators, including the oil film thickness and two perpendicular (vertical and tangential) vibrations. The lubrication deterioration can then be detected when sliding occurs in rolling contact.
Design/methodology/approach
An experimental study is presented to identify the lubrication deterioration under sliding-rolling contact. Sliding-rolling experiments with controlled loads, slip ratios and speeds are carried out on a roller-ring test rig. The deterioration of lubrication condition is analyzed by the transient oil film thickness and two perpendicular vibration signals, respectively.
Findings
The oil film thickness and the vibration signal play different roles in characterizing different lubrication deterioration conditions. Specifically, the degree of lubrication deterioration with slight solid-contact is indicated by the rapid reduction in oil film thickness. The degree of lubrication deterioration with severe solid-contact is reflected by two perpendicular (vertical and tangential) vibrations. Furthermore, the tangential vibration can indicate the occurrence of sliding in rolling contact.
Originality/value
A full characterization of the lubrication deterioration under sliding-rolling contact can be accomplished by integrating both the oil film thickness and two perpendicular vibration monitoring.
Peer review
The peer review history for this article is available at: https://publons.com/publon/10.1108/ILT-07-2024-0244/
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Liping Zhao, Xi Rao and Die Hu
This study investigates the relationship between digitalization and agricultural carbon intensity from 2006 to 2021.
Abstract
Purpose
This study investigates the relationship between digitalization and agricultural carbon intensity from 2006 to 2021.
Design/methodology/approach
Utilizing panel data from 30 provinces in China from 2006 to 2021, this study employs a threshold and a spatial Durbin model to investigate the relationship between digitalization and agricultural carbon intensity. In addition, a heterogeneity analysis was conducted to understand variations across regions.
Findings
The study used threshold models and spatial Durbin models to reveal that in agricultural production, digitalization can significantly reduce the carbon emission intensity of planting and livestock production. Through the threshold effect, it was found that the effectiveness of digitization in curbing emissions varies by region and is influenced by the level of urbanization, with the inhibitory effect being: western > central > eastern. In addition, through spatial analysis, it was found that the impact of digitalization on carbon emission intensity has significant spatial effects, presenting a “high-high” and “low-low” clustering pattern. Moreover, through the Durbin model, digitization exhibits a significant negative spatial impact on the planting industry, and the development of the local digitalization can significantly reduce the carbon emission intensity of the planting industry in neighboring areas. There is a significant positive spatial effect on livestock production, and the development of local digitalization will, to some extent, increase the carbon emission intensity of livestock production in neighboring areas. This study underscores the critical importance of digitalization in reducing agricultural carbon emissions and highlights the necessity for tailored digital strategies that consider regional characteristics and urbanization levels.
Practical implications
This study shows the critical importance of digitalization in reducing agricultural carbon emissions and highlights the necessity for tailored digital strategies that consider regional characteristics and urbanization levels.
Originality/value
This paper pioneers the investigation of the spatial impact of digitalization on agricultural carbon emissions using provincial-level panel data and classifies agriculture into planting and livestock production. This study contributes to the literature by filling the research gap and enhancing our understanding of the relationship between digitalization and environmental sustainability in rural areas.
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Qian Wang, Xiaobo Tang, Huigang Liang, Yajiong Xue and Xiaolin Sun
In public firms, the largest shareholder can make decisions on cash dividends in favor of its own interests at the expense of other investors. While the second largest shareholder…
Abstract
Purpose
In public firms, the largest shareholder can make decisions on cash dividends in favor of its own interests at the expense of other investors. While the second largest shareholder can actively participate in corporate governance and protect the interests of investors, its impact has not been fully understood. This research investigates how shareholding ratio and ownership type of the second largest shareholder moderate the relationship between controlling shareholder's shareholding ratio and cash dividends.
Design/methodology/approach
The authors conducted econometrics analysis based on a panel data of China's A-share listed companies from 2007 to 2017.
Findings
The authors find that the controlling shareholder's shareholding ratio has a significant negative impact on cash dividends. However, this influence is conditional on the shareholding ratio of the second largest shareholder. The negative impact is weakened when the second largest shareholder holds a large proportion of shares or when the shareholding gap between the second largest and the controlling shareholder is small.
Originality/value
This research extends the existing literature by highlighting the nuanced moderating effect of the second largest shareholder on the relationship between the controlling shareholder and cash dividends, thus making a unique contribution to the understanding of corporate governances in the emerging financial market in China.
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Chunyu Zhang, Jiayan Xu and Liping Liu
The purpose of this study is to explore the relationships between shared leadership, psychological contract, felt obligation and employees’ creative deviance as well as to…
Abstract
Purpose
The purpose of this study is to explore the relationships between shared leadership, psychological contract, felt obligation and employees’ creative deviance as well as to investigate the mediating role of psychological contract and the moderating role of felt obligation in these relationships.
Design/methodology/approach
This study used convenience sampling to obtain longitudinal data collected (interval of one week) from 348 frontline hotel employees. The SPSS Process Model 5 was used to test the moderated mediation model.
Findings
The results indicated that shared leadership has a significant positive impact on both employee creative deviance and psychological contract and psychological contract positively influences creative deviance. The results confirmed that the psychological contract mediated the relationship between shared leadership and employee creative deviance. The study also highlighted the moderating role of felt obligation on the relationship between shared leadership and employee creative deviance.
Originality/value
This study contributes to the literature on shared leadership, psychological contract, felt obligation and creative deviance by providing empirical evidence of the mediating and moderating effects of psychological contract and felt obligation on the relationship between shared leadership and employee creative deviance. The findings offer practical insights into how organizations can leverage shared leadership to enhance employee creative deviance through psychological contract and felt obligation.
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Pratibha Singh and Garima Malik
As fitness apps have integrated gamification elements into their design to transform exercise into a compelling and competitive experience, this study draws on the expectation…
Abstract
Purpose
As fitness apps have integrated gamification elements into their design to transform exercise into a compelling and competitive experience, this study draws on the expectation confirmation model (ECM) and self-determination theory (SDT) to propose a comprehensive framework for sustained usage by satisfying the psychological needs of users.
Design/methodology/approach
A longitudinal study design is utilized where data from 598 fitness app users were gathered over two distinct phases separated by 24 weeks, where data were analyzed using structural equation modeling.
Findings
The findings until phase 1 depict that motivational affordances significantly affect mastery, autonomy and relatedness, which in turn exert a significant influence on flow. Identification and compliance have a more pronounced effect in phase 2 compared to stage 1 of the analysis.
Research limitations/implications
Individuals are more prone to being swayed by fellow members of their social group who share an affiliation with fitness apps, leading them to sustain their usage of fitness apps. These insights can potentially guide app developers and marketers in formulating strategies based on modifiable factors to foster sustained growth for gamified fitness apps.
Originality/value
This study takes a novel stance by employing social impact theory (SIT) in a longitudinal setting to reveal how users react to identification and compliance effects during initial and post-adoption usage of gamified fitness apps.
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Kannan Vignesh, Dev Kumar Yadav, Dadasaheb Wadikar and Anil Dutt Semwal
Plant-based meat analogues (PBMAs) hold significant promise as a sustainable solution to meet future protein demands, replicating the taste and nutritional value of meat. However…
Abstract
Purpose
Plant-based meat analogues (PBMAs) hold significant promise as a sustainable solution to meet future protein demands, replicating the taste and nutritional value of meat. However, the present reliance on extrusion technology in PBMA production limits the exploration of more accessible and affordable methods. The current investigation aims to meet the market demand for a scalable and cost-effective processing approach by exploring saturated steam-assisted technology that could broaden the production volume of PBMAs, thereby supplementing protein security and planet sustainability.
Design/methodology/approach
A one-factor-at-a-time (OFAT) approach is employed to evaluate the effect of ingredients and process conditions on the governing quality attributes (texture, colour and sensory).
Findings
Among the ingredients, monosodium glutamate (MSG) and nutritional yeast (NY) significantly enhanced the hardness and chewiness of saturated steam-assisted plant-based meat analogues (ssPBMAs) followed by potato protein isolate (PPI), defatted soy flour (DSF) and salt. The addition of PPI and DSF led to a decrease in lightness (L* value) and an increase in the browning index (BI). Sensory evaluations revealed that higher concentrations of DSF imparted a noticeable beany flavour (>20%), whereas PPI (30%) improved the overall sensory appeal. Increased levels of NY (10%) and MSG (5%) enhanced the umami flavour, enhancing consumer preference. Higher thermal exposure time (TTi) (45 min) and temperature (TTe) (120 °C) during processing resulted in softer products with reduced L* values. These findings establish a foundation for selecting and optimizing the ingredients and processing parameters in ssPBMA production.
Originality/value
The novelty of the current study includes process behaviour of selected ingredients such as PPI, NY, MSG, DSF, salt and adopted process conditions, namely, dough processing time (DPT), protein network development time (PNDT), TTi and TTe on the quality of ssPBMAs.