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Corporate donation behavior sends two financial-related signals, i.e. sufficient cash flow and self-confidence in future earnings. This paper aims to investigate whether these financial-related signals released by corporate donation drive investors to make more optimistic forecasts about the firm’s future earnings per share (EPS) and whether this effect varies across different historical earnings trends.

This study is based on a controlled online experiment with 553 MBA students.

The results demonstrate that a financial signaling mechanism works, but it is moderated by historical earnings trends. When the earnings trend is always increasing, the more the number of financial signals received, the higher the investors’ EPS forecast; when the earnings trend is fluctuating (down then up or up then down), investors’ EPS forecast is higher when they receive financial signal(s) than when they do not, but no additive effect occurs from receiving one signal to two signals; when the earnings trend is always decreasing, investors’ EPS forecast is irrelevant to the number of financial signals received.

To the best of the authors’ knowledge, this study is the first to experimentally investigate a possible mechanism to explain investors’ positive response to corporate social responsibility (CSR) (specifically, corporate donation) disclosures – the financial signaling mechanism. This study also extends the research on the impact of financial information on investors’ use of nonfinancial information by investigating the moderating role of historical earnings trends on the financial signaling mechanism of the CSR effect.

The purpose of this paper is to fill low content of silica to improve the wear resistance of graphite/polytetrafluoroethylene (PTFE) composites, and to discuss the effect of low content of silica on the morphology of terrace-like transfer film.

The tribological properties of silica/graphite/PTFE composites were tested by rotating pin-on-disk friction and wear tester, and the morphology of terrace-like transfer film was observed by 3D laser scanning microscope and quantitatively analyzed through the multi-Gaussian function linear combination model.

The results showed that adding 3 wt.% silica in graphite/PTFE composites can reduce the wear rate by 87%. More importantly, the morphology of terrace-like transfer film changed significantly after filling a small amount of silica, including the increase of the number of layers and the coverage rate of transfer film.

This work is of great significance for further understanding the transfer film and achieving its morphology control to optimize the wear of high performance PTFE composites.

This study aims to analyze government hotline text data and generating forecasts could enable the effective detection of public demands and help government departments explore, mitigate and resolve social problems.

In this study, social problems were determined and analyzed by using the time attributes of government hotline data. Social public events with periodicity were quantitatively analyzed via the Prophet model. The Prophet model is decided after running a comparison study with other widely applied time series models. The validation of modeling and forecast was conducted for social events such as travel and educational services, human resources and public health.

The results show that the Prophet algorithm could generate relatively the best performance. Besides, the four types of social events showed obvious trends with periodicities and holidays and have strong interpretable results.

The research could help government departments pay attention to time dependency and periodicity features of the hotline data and be aware of early warnings of social events following periodicity and holidays, enabling them to rationally allocate resources to handle upcoming social events and problems and better promoting the role of the big data structure of government hotline data sets in urban governance innovations.

In family firms, growth is intricately linked not only to strategic business decisions but also to the dynamics of generational involvement and entrepreneurial orientation (EO). While previous research has explored the connection between family firm growth and EO, it often overlooks the moderating role that generational involvement could play in this relationship. To address this gap in the literature and investigate its potential impact, this study aims to examine how generational involvement shapes the effects of EO on growth. Based on a quantitative study involving 150 Tunisian family firms and employing a questionnaire-based approach along with structural equation modeling using SPSS 22 and AMOS software, the findings reveal that not all dimensions of EO equally contribute to growth. Specifically, proactiveness, competitive aggressiveness, and autonomy influence growth directly and in the presence of generational involvement as moderators. The effectiveness of these dimensions in driving growth is contingent upon the active and collaborative participation of diverse family generations in the entrepreneurial activities of the family firm. This research pinpoints the importance of family firms that wish to ensure long-term EO when multiple generations are involved. It also reaffirms the importance of these notions within family firms for sustaining long-term EO. Furthermore, this study advocates for additional empirical research on the potential role of generational involvement in establishing professionalization and family governance mechanisms. It seeks to explore their impact on the sustainability of entrepreneurial family firms.

Although online reviews have become a key source of information for consumer purchasing decisions, little is known about how the concreteness of language used in these reviews influences perceptions of deception. This study aims to address this important gap by drawing on psycholinguistic research and Language Expectancy Theory to examine how and when the concreteness of online reviews (abstract vs concrete) impacts consumers’ perceived deception.

Two scenario-based experiments were conducted to examine how the concreteness of online reviews (abstract vs concrete) influences consumers’ perceptions of deception, considering the mediating role of psychological distance to online reviews and the moderating effects of Machiavellianism (Mach) and reviewer identity disclosure.

Online reviews that include concrete language lead to lower perceived deception by reducing consumers’ psychological distance from the review. For consumers with higher levels of Mach, online reviews written in abstract (vs concrete) language result in higher perceived deception via psychological distance, while for consumers with lower Mach, online reviews written in concrete (vs abstract) language result in higher perceived deception via psychological distance.

To the best of the authors’ knowledge, this study is one of the first to highlight the relevance of linguistic style (i.e. concrete review vs abstract review) on consumers’ perceived deception toward online reviews in the context of e-commerce.

The framework enables managers of online retailing platforms to identify the most effective strategies to decrease consumers’ perceived deception via the appropriate utilize of linguistic styles of online reviews.

This study contributes to both theory and practice by deepening knowledge of how and when the concreteness of online reviews (abstract vs concrete) affects consumers’ perceived deception and by helping managers of online retailing platforms make the most effective\ strategies for reducing consumers’ perceived deception toward online reviews during online shopping.

This study investigates the ubiquitous business model and e-commerce strategy of WeChat as a platform. The potential of WeChat as a tool for sustainable entrepreneurial development has received limited attention from researchers. The purpose of this study is to uncover the hidden issues associated with WeChat's role in e-commerce development. It also examines the opportunities and limitations of using WeChat for e-commerce. The study employs a qualitative research approach, including an extensive literature review and ethnographic study. The results demonstrate that leveraging mobile apps like WeChat can greatly enhance entrepreneurial tendencies and foster sustainable entrepreneurship, thus contributing to poverty eradication in emerging nations.

This paper aims to develop a flexible manufacturing method for multimaterial sand molds to realize efficient additive manufacturing of multimaterial sand molds.

To study the influence of multimaterial sand laying process parameters on the quality of powder bed and optimize the design of multimaterial sand laying device. Numerical simulation and X-ray Computed Tomography are used to study the penetration behavior and curing morphology of resin in different sand particles.

The surface roughness and porosity of the multimaterial powder bed that meet the requirements of sand-based additive manufacturing can be obtained under the optimal printing process, that is, the sanding speed of 140.0 mm/s and sanding roller diameter of 15.0 mm. The resin penetration process of the multimaterial sand molds shows a pattern of transverse expansion and longitudinal penetration. In terms of the resin curing morphology, the maximum thickness of the resin film layer of zircon sand reaches 30.5 ± 1.0 µm, which has the best tensile property, followed by silica sand and the thinnest resin film layer of chromite sand.

In this work, a highly flexible integrated combined sand-laying device suitable for multimaterial sand-laying tests is developed, which can obtain a multimaterial powder bed that meets the needs of sand additive manufacturing. Subsequent casting print tests also verify that the program can meet the needs of multimaterial sand mold additive manufacturing.

We examined who is more likely to use flexible work arrangements (FWAs) to alleviate work-family conflict (WFC) and under what conditions the use of FWAs actually reduces WFC.

We tested the model using survey data collected at two time points from 217 employees.

Proactive employees are more likely to use flextime to alleviate WFC (b = −0.03; 95% biased-corrected CI: [−0.12, −0.01]) and this mediation relationship is not moderated by their level of low work-to-nonwork boundary permeability. In addition, only when proactive employees have a low work-to-nonwork boundary permeability does their use of flexplace alleviate WFC (b = −0.07, 95% bias-corrected CI: [−0.1613, −0.0093]).

We expand our understanding of who is more likely to utilize FWAs by identifying that employees with proactive personality are more likely to use flextime and flexplace. We also advance our understanding regarding the conditions whereby FWA use helps employees reduce WFC by identifying the moderating role of work-to-nonwork boundary permeability on the relationships between both flextime and flexplace use on WFC.

Marketers increasingly use social media influencers to appeal to young consumers. This study aims to investigate the impact of the influencers’ country of origin (COO) on young customers' online brand advocacy (OBA). It also tests the mediating effects of trustworthiness and perceived homophily on these relationships.

Data were obtained from 197 Generation Z (Gen-Z) consumers of skin care products living in Trinidad and Tobago, using a quasi-experimental study and online self-administered questionnaires. The data were analyzed using confirmatory factor analysis, analysis of covariance and multiple regression analysis.

The findings support the role of an influencer's COO on young consumers' OBA and the mediating effects of influencers' trustworthiness and perceived homophily. The findings show that local influencers have a more substantial effect on OBA for Gen-Z customers. In addition, results show that both variables of trustworthiness and perceived homophily mediate the influencer’s COO and OBA relationship. The findings also show that local influencers benefit from higher levels of trustworthiness and greater perceived homophily than foreign ones.

The study fills the gap in the marketing literature by understanding how an influencer’s extrinsic characteristics, such as country of origin, can affect the marketing outcome of OBA among Gen-Z consumers in a small developing country. It also demonstrates the importance of perceived homophily and trustworthiness between influencers and audiences for marketing success.

Service robots with advanced artificial intelligence (AI) can collect data on customer preferences, understand complex requests, improve services, and tailor marketing strategies. This study examined how perceived relatedness, perceived warmth, and customer–AI-assisted exchanges (CAIX) of service robots affect customer service competencies and brand love through service-robot intimacy.

A brand love model was developed based on the AI device using acceptance and an emotional perspective. Data were collected from customers who had dined in robot restaurants; 415 questionnaires were completed, and partial least squares analysis was adapted to the proposed model.

The results demonstrate that the perceived relatedness, perceived warmth and CAIX of service robots affect the intimacy of robot restaurants. Customers who feel friendly and satisfied with a restaurant’s service robot will recommend it to their friends.

This study draws on theory and existing literature to identify principal factors in robot restaurant service capabilities. Future research can include service robot data analysis capabilities and adoption process factors as the direction of customer relationship management research while also exploring the influence of AI computing on restaurant supply chains. Likewise, the agility of service robots in the stages of innovation can be discussed in future research based on different theories, which will bridge unique insights.

The findings of this study emphasize the relationship between service robots and restaurant brand love and propose specific practice areas for restaurants.

This study expands the main issue of current brand love research from traditional restaurant operations to the novel field of humanoid service robot restaurants. It enriches our understanding of how consumers’ emotional fondness for a brand affects their behavioural intentions.