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Article
Publication date: 4 March 2025

Xuan Hau Doan and Thi Phuong Linh Nguyen

This study aimed to develop a moderated mediation model to explain the relationship between artificial intelligence (AI) awareness and counterproductive work behavior, turnover…

5

Abstract

Purpose

This study aimed to develop a moderated mediation model to explain the relationship between artificial intelligence (AI) awareness and counterproductive work behavior, turnover intention. In this model, the authors assumed that interpersonal conflict mediates and that perceived organizational support and competitive psychological climate moderates the relationship between AI awareness and counterproductive work behavior, turnover intention.

Design/methodology/approach

An empirical study based on a sample of 1,129 Vietnamese employees at some enterprises of 6 fields with the highest level of AI application. Structural equation modelling analysis was used for hypothesis testing.

Findings

Analysis of the data demonstrates that AI awareness has a relationship with counterproductive behavior, interpersonal conflict and turnover intention. At the same time, the research results also confirm that interpersonal conflict affects counterproductive behavior and turnover intention. Moreover, interpersonal conflict mediates the effect of AI awareness on counterproductive behavior and turnover intention, and the moderating roles of perceived organizational support and competitive psychological climate has been confirmed.

Research limitations/implications

Sample data was only collected at a few Vietnamese enterprises in 6 fields with the highest level of application which are e-commerce, transportation and logistics, education, real estate, finance and agriculture, which may be limiting generalizability of research results. Future studies could include data from enterprises in different sectors or focus on a specific sector.

Practical implications

The authors offer several significant implications to reduce counterproductive work behavior and turnover intention in enterprises, such as by paying attention that the penetration and spread of AI or other smart technologies is inevitable in the future, ensuring make sure support from organization is available for the employees and creating a working environment of integrity and honesty in all situations based on trust, respect and fairness.

Originality/value

The study developed and verified a moderated mediated model on the relationship between AI awareness and counterproductive work behavior, turnover intention. The authors confirmed the mediating role of interpersonal conflict and the moderating role of perceived organizational support and competitive psychological climate in the relationship among AI awareness and counterproductive work behavior, turnover intention.

Details

Journal of Organizational Change Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0953-4814

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Article
Publication date: 4 March 2025

Yulius Shan Romario, Chinmai Bhat, Yu-Yang Lin, Wojciech Macek, Maziar Ramezani and Cho-Pei Jiang

This research focuses on developing a dual-nozzle slurry-based extrusion 3D printer capable of fabricating intricate zirconia structures. The designed 3D printer combines material…

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Abstract

Purpose

This research focuses on developing a dual-nozzle slurry-based extrusion 3D printer capable of fabricating intricate zirconia structures. The designed 3D printer combines material extrusion and photopolymerization technologies to improve material diversity, precision and cost-effectiveness.

Design/methodology/approach

The 3D printer design incorporates ultraviolet curing to instantly cure extruded zirconia slurry thereby, eliminating the need for a step-wise curing procedure. Printing parameters were optimized to achieve high-quality prints, and supports made of polyethylene terephthalate glycol were used for intricate geometries. The printability and mechanical properties were evaluated for two different zirconia slurry compositions: 70 / 30 and 80 / 20 powder-to-resin weight percentages. The printed green body was subjected to a two-phase sintering process.

Findings

The 3D printer fabricated structures with features subtending angles greater than 50 degrees and a filling density above 80% without any supports. Shrinkage analysis showed the 80 / 20 composition resulted in higher density parts, with shrinkage ratios of 25.23%, 26.23% and 27.26% along the X, Y and Z axes, respectively. The sintered objects displayed hardness (1525 HV) and flexural strength (117 MPa), with minimal porosity.

Originality/value

This study demonstrates the development of a cost-effective dual-nozzle 3D printer that can effectively fabricate functional parts with complex material compositions and geometries that can cater to the futuristic requirements of high-end industries.

Details

Rapid Prototyping Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1355-2546

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Article
Publication date: 4 March 2025

Mengting Cheng, Long Zhang and Haiqing Wang

The widespread use of artificial intelligence (AI) technology in the hospitality industry has triggered concerns among frontline service employees about their future careers…

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Abstract

Purpose

The widespread use of artificial intelligence (AI) technology in the hospitality industry has triggered concerns among frontline service employees about their future careers, namely, AI awareness. This study aims to explore whether AI awareness influences frontline service employees’ silence through psychological contract breach and whether this process is contingent on frontline service employees’ moral identity, drawing on social exchange theory and moral identity theory.

Design/methodology/approach

The data were collected from 355 frontline service employees in Chinese hotels using a two-wave survey. SPSS macro PROCESS Model 58 was used to test the proposed hypotheses.

Findings

AI awareness increases frontline service employees’ silence by prompting psychological contract breach. This process is moderated by frontline service employees’ moral identity. Specifically, moral identity mitigates the effect of psychological contract breach on silence.

Practical implications

Organizations and managers should pay attention to the impact of AI on frontline service employees and take measures to help them better adapt to the rapidly changing work environment. In particular, it helps reduce frontline service employees’ silence by fostering positive attitudes toward AI, maintaining their psychological contracts and developing their moral identities.

Originality/value

This study enriches the research on the outcomes of AI awareness by directing our attention to frontline service employees’ silence. Moreover, this study not only explores the responses to AI awareness that frontline service employees make as “economic persons” but also examine whether they, as “moral persons,” regulate their responses contingent on their moral identity under the impact of AI. Exploring frontline service employees’ dual identities helps bring this research closer to the realities of managerial practice, thereby contributing to a better understanding and management of their complex responses to AI shocks.

Details

International Journal of Contemporary Hospitality Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0959-6119

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Article
Publication date: 4 September 2023

Hisham Idrees, Jin Xu and Ny Avotra Andrianarivo Andriandafiarisoa Ralison

The current study aims to ascertain how green entrepreneurial orientation (GEO) affects green innovation performance (GIP) through the mediating mechanism of the knowledge…

597

Abstract

Purpose

The current study aims to ascertain how green entrepreneurial orientation (GEO) affects green innovation performance (GIP) through the mediating mechanism of the knowledge creation process (KCP) and whether or not these associations can be strengthened or hampered by the moderating impacts of resources orchestration capabilities (ROC).

Design/methodology/approach

The research used data from managers at various levels in 154 manufacturing enterprises in Pakistan to evaluate the relationships among the constructs using hierarchical regression analysis and moderated mediation approach.

Findings

The study indicates that GEO substantially impacts firms' GIP. GEO and GIP's relationship is partially mediated by two KCP dimensions: knowledge integration (KI) and knowledge exchange (KE). Furthermore, ROC amplifies not only the effects of GEO on KE but also the effects of KE on GIP. The moderated mediation results demonstrate that KE has a greater mediating influence on GEO and GIP when ROC is higher.

Research limitations/implications

To better understand GEO's advantages and significance, future studies should look into the possible moderating mechanisms of environmental, organizational culture/green capability in the association between GEO, KCP and GIP.

Practical implications

The research helps expand the field of green entrepreneurship and GIP literature by providing a deeper knowledge of GEO and offering insight into how to boost GI in manufacturing firms.

Originality/value

This research helps fill in knowledge gaps in the field by delving further into the mechanisms by which GEO promotes GIP, both directly and indirectly, via the mediating role of KCP and the moderating impacts of ROC.

Details

European Journal of Innovation Management, vol. 28 no. 3
Type: Research Article
ISSN: 1460-1060

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Article
Publication date: 27 August 2024

Hui Shan, Daeyoung Ko, Lan Wang and Gang Wang

This study aims to examine the relationship between managerial ability and innovation efficiency, the mediating effect of digital transformation and the moderating effect of…

212

Abstract

Purpose

This study aims to examine the relationship between managerial ability and innovation efficiency, the mediating effect of digital transformation and the moderating effect of internal control.

Design/methodology/approach

This study collected A-share manufacturing listed companies in China from 2008 to 2019 and analyzed the data by means of multiple regression analysis, mediating effect test, moderating effect test and heterogeneity test. Finally, the authors conducted robustness test by remeasuring key variables and adding control variables.

Findings

The empirical results show that the higher managerial ability can improve innovation efficiency, internal control has a positive moderating effect and digital transformation plays a partial mediating effect on the relationship between managerial ability and innovation efficiency. Specially, it is found that the mediating effect of digital transformation is not significant in non-state-owned firms.

Practical implications

This study suggests that it is necessary to focus on the managerial ability in terms of both cultivation and supervision, to further deepen the digital transformation from the aspects of firms, government and society, especially to support the digital transformation of non-state-owned firms, and to make efforts to improve the corporate governance mechanism and internal control system, so as to better comprehensively realize the improvement of enterprise innovation efficiency.

Originality/value

Based on the mediating effect analysis of digital transformation and the moderating effect analysis of internal control, this study explores the role of managerial ability on innovation efficiency from a new perspective, expanding the related theoretical framework and research boundaries.

Details

Chinese Management Studies, vol. 19 no. 2
Type: Research Article
ISSN: 1750-614X

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Article
Publication date: 11 September 2024

Pengkun Cheng, Juliang Xiao, Wei Zhao, Yangyang Zhang, Haitao Liu and Xianlei Shan

This paper aims to enhance the machining accuracy of hybrid robots by treating the moving platform as the first joint of a serial robot for direct position measurement and…

67

Abstract

Purpose

This paper aims to enhance the machining accuracy of hybrid robots by treating the moving platform as the first joint of a serial robot for direct position measurement and integrating external grating sensors with motor encoders for real-time error compensation.

Design/methodology/approach

Initially, a spherical coordinate system is established using one linear and two circular grating sensors. This system enables direct acquisition of the moving platform’s position in the hybrid robot. Subsequently, during the coarse interpolation stage, the motor command for the next interpolation point is dynamically updated using error data from external grating sensors and motor encoders. Finally, fuzzy proportional integral derivative (PID) control is applied to maintain robot stability post-compensation.

Findings

Experiments were conducted on the TriMule-600 hybrid robot. The results indicate that the following errors of the five grating sensors are reduced by 94%, 93%, 80%, 75% and 88% respectively, after compensation. Using the fourth drive joint as an example, it was verified that fuzzy adaptive PID control performs better than traditional PID control.

Practical implications

The proposed online error compensation strategy significantly enhances the positional accuracy of the robot end, thereby improving the actual processing quality of the workpiece.

Social implications

This method presents a technique for achieving online error compensation in hybrid robots, which promotes the advancement of the manufacturing industry.

Originality/value

This paper proposes a cost-effective and practical method for online error compensation in hybrid robots using grating sensors, which contributes to the advancement of hybrid robot technology.

Details

Industrial Robot: the international journal of robotics research and application, vol. 52 no. 2
Type: Research Article
ISSN: 0143-991X

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Article
Publication date: 10 March 2025

Rania B. Mostafa

AI technology is now intensively used by banks to create value for bank customers. Therefore, this study endeavors to synthesize and track a decade of research emphasizing AI and…

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Abstract

Purpose

AI technology is now intensively used by banks to create value for bank customers. Therefore, this study endeavors to synthesize and track a decade of research emphasizing AI and value co-creation in the banking sector.

Design/methodology/approach

A bibliometric analysis of published research between 2013 and 2023 was conducted based on data obtained from Scopus, yielding a sample of 41 papers for further analysis. Performance analysis and science mapping are conducted as roots for the bibliometric analysis using VOSviewer software and the Biblioshiny package. The bibliometric analysis was incorporated with a literature review.

Findings

The contribution and the theoretical foundation of AI and value co-creation in the banking sector were outlined. In addition, the thematic structure, which is beneficial in uncovering the research gap, is analyzed. Moreover, the systematic literature review helped to clarify the clusters’ content emerging from the bibliometric analysis.

Research limitations/implications

By investigating the “who,” “what,” “where,” “when” and “how” of AI and value co-creation in the banking sector, the study contributes to theory and practice by advancing the understanding of the underlying topic.

Practical implications

The findings benefit marketers and policymakers to effectively use AI to facilitate value co-creation in the banking sector.

Originality/value

This paper is a pioneering bibliometric analysis and systematic literature review of AI and value co-creation in the banking sector and thus has the potential to provide valuable insights for scholars and decision-makers in banks.

Details

International Journal of Bank Marketing, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0265-2323

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Article
Publication date: 3 March 2025

Kaixuan Hou, Zhan-wen Niu and Yueran Zhang

The purpose of this study is to explore how to select a suitable supply chain collaboration paradigm (SCCP) based on the intelligent manufacturing model (IMM) of enterprises.

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Abstract

Purpose

The purpose of this study is to explore how to select a suitable supply chain collaboration paradigm (SCCP) based on the intelligent manufacturing model (IMM) of enterprises.

Design/methodology/approach

Given the fit between internal collaboration and external collaboration, we propose a model to select a suitable SCCP based on two-sided matching between SCCPs and IMMs. In this decision problem, we invited five university scholars and seven related consultants to evaluate SCCPs and IMMs based on the regret theory, which is used to obtain the perceived utility and matching results. The evaluation values are comfortably expressed through probabilistic linguistic term sets (PLTSs). Also, we set the lowest acceptance threshold to improve the accuracy of matching results.

Findings

The findings indicate that the characteristics of IMMs can significantly influence the selection of SCCPs, and an SCCP is not suitable for all IMMs. Interestingly, the study findings suggest that the selection of SCCP is diverse and multi-optional under the constraints of IMMs.

Originality/value

Existing studies have explored supply chain collaboration (SCC) in Industry 4.0 to improve supply chain performance, but less attention has been paid to the impact of the match between SCCPs and IMMs on supply chain performance. And even fewer studies have addressed how to select a suitable SCCP in different IMMs. This study provides a unique contribution to the practice of SCC and expands the understanding of supply chain management in Industry 4.0.

Details

Industrial Management & Data Systems, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0263-5577

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Article
Publication date: 13 February 2025

Hongbin Li, Nina Sun and Zhihao Wang

This study aims to improve the positioning accuracy of a large-scale parallel pose alignment mechanism by calibration and error compensation.

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Abstract

Purpose

This study aims to improve the positioning accuracy of a large-scale parallel pose alignment mechanism by calibration and error compensation.

Design/methodology/approach

The dynamic modelling of the parallel pose alignment mechanism is achieved using the Newton Euler method. Combined with a deformation compatibility analysis, the support force at the spherical hinge and the friction of the follow-up prismatic pair are calculated. The deformation of the moving platform in multi-pose space is analysed by the integral method, and a corresponding deformation model is established. Based on the calculated support force, friction and deformation, the deformation error is analysed. Combined with the calculated deformation error, kinematics calibration and positioning error compensation are carried out.

Findings

The simulation results show that the deviation of structural error identification is decreased from 3.03 × 10–1 mm to 6.8 × 10–2 mm. The experimental results show that the maximum pose errors after compensation are reduced from 2.77 mm to 6.5 × 10–1° to 3.9 × 10–1 mm and 3.7 × 10–1°, which verifies the effectiveness of the proposed method.

Originality/value

This method can be used in the field of aircraft assembly for the calibration and error compensation of a large-scale parallel pose alignment mechanism based on positioners.

Details

Engineering Computations, vol. 42 no. 2
Type: Research Article
ISSN: 0264-4401

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Article
Publication date: 23 June 2023

Qian Wang, Xiaobo Tang, Huigang Liang, Yajiong Xue and Xiaolin Sun

In public firms, the largest shareholder can make decisions on cash dividends in favor of its own interests at the expense of other investors. While the second largest shareholder…

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Abstract

Purpose

In public firms, the largest shareholder can make decisions on cash dividends in favor of its own interests at the expense of other investors. While the second largest shareholder can actively participate in corporate governance and protect the interests of investors, its impact has not been fully understood. This research investigates how shareholding ratio and ownership type of the second largest shareholder moderate the relationship between controlling shareholder's shareholding ratio and cash dividends.

Design/methodology/approach

The authors conducted econometrics analysis based on a panel data of China's A-share listed companies from 2007 to 2017.

Findings

The authors find that the controlling shareholder's shareholding ratio has a significant negative impact on cash dividends. However, this influence is conditional on the shareholding ratio of the second largest shareholder. The negative impact is weakened when the second largest shareholder holds a large proportion of shares or when the shareholding gap between the second largest and the controlling shareholder is small.

Originality/value

This research extends the existing literature by highlighting the nuanced moderating effect of the second largest shareholder on the relationship between the controlling shareholder and cash dividends, thus making a unique contribution to the understanding of corporate governances in the emerging financial market in China.

Details

International Journal of Emerging Markets, vol. 20 no. 3
Type: Research Article
ISSN: 1746-8809

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