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1 – 10 of 14Ji Huang, Monica Jurin, On Kit Tam, Hassan F. Gholipour and Chao Ren
This study evaluates the evolution from traditional to nontraditional financial intermediation (NTFI) in Chinese commercial banks from 2006 to 2021, analysing its impact on bank…
Abstract
Purpose
This study evaluates the evolution from traditional to nontraditional financial intermediation (NTFI) in Chinese commercial banks from 2006 to 2021, analysing its impact on bank performance and risk.
Design/methodology/approach
Accounting measures are used to construct granular activity data, and factor analysis is employed to develop a financial intermediation evolution (FIE) index. The fully modified OLS (FMOLs) estimator is used for nonstationary data analysis, and difference-in-differences (DID) analysis is used for robustness check.
Findings
Chinese banks exhibit unique evolution in financial intermediation compared to developed economies, with greater inter-bank variations over time than intra-bank differences. From 2006 to 2017, three paths were identified: Investment, Fee and Repo models, with a fourth path (the Investment2 model) emerging post-2017. Only the Repo model enhances bank returns (ROA & ROE), while shifts towards NTFI increase liquidity and leverage risks across all models. The evolution of bank business models and their consequent implications on performance and risks are influenced by regulatory objectives and banks’ endeavours in regulatory arbitrage.
Practical implications
Major stakeholders in the banking sector can gain a better understanding of financial intermediation and associated market behaviour, performance and risks, with significant implications for banking regulations and crisis management.
Originality/value
This study provides the first comprehensive overview of the evolution of Chinese commercial banks’ financial intermediation activities over an extended period, uncovering the unique characteristics distinct from the developed economies.
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Wei Qian, Carol Tilt and Ping Zhu
This paper aims to examine the role of local/provincial government in influencing corporate social and environmental reporting (CSER) in China, and more specifically, how the…
Abstract
Purpose
This paper aims to examine the role of local/provincial government in influencing corporate social and environmental reporting (CSER) in China, and more specifically, how the underlying economic and political factors associated with local government have influenced the quality of CSER.
Design/methodology/approach
The authors used 234 environmentally sensitive companies listed on the Shanghai and Shenzhen Stock Exchanges during 2013 and 2015 as the research sample to test the relationship between CSER and local government’s political connection and economic prioritisation and the potential mediating effect of local economic prioritisation.
Findings
The analysis provides evidence that local/provincial government’s political geographical connectedness with the central government has directly and positively influenced the level of CSER, while local prioritisation of economic development has a direct but negative effect on CSER in China. In addition, local/provincial prioritisation of economic development has mediated the relationship between local–central political geographical connectedness and CSER.
Practical implications
While local/provincial governments are heavily influenced by the coercive pressure from the central government, they also act in their own political and economic interests in overseeing CSER at the local level. This study raises the question about the effectiveness of the top-down approach to improving CSER in China and suggests that the central government may need to focus more on coordinating and harmonising different local/provincial governments’ interests to enable achieving a common sustainability goal.
Originality/value
The authors provide evidence revealing how the economic and political contexts of local government have played a significant role in shaping CSER in China. More specifically, this paper addresses a gap in the literature by highlighting the importance of local government oversight power for CSER development and how such oversight is determined by local prioritisation of economic development and political geographical connectedness of local and central governments.
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Chen Yang and Ping Jiang
The purpose of this paper is to explore how and when employee smart technology, artificial intelligence, robotics and algorithms (STARA) awareness affects job crafting through…
Abstract
Purpose
The purpose of this paper is to explore how and when employee smart technology, artificial intelligence, robotics and algorithms (STARA) awareness affects job crafting through challenge appraisal and threat appraisal and provides positive stress mindset as a moderator.
Design/methodology/approach
The survey data was collected from 319 employees in four Chinese companies. The hypotheses were tested using Mplus 7.0 and regression analysis.
Findings
The results indicate that STARA awareness positively prompts approach job crafting via challenge appraisal and also positively predicts avoidance job crafting via threat appraisal. Meanwhile, positive stress mindset enhanced the mediating effect of challenge appraisal and weakened the mediating effect of threat appraisal.
Practical implications
Leaders should prioritize hiring high-positive-stress mindset candidates for jobs, and organizations should also cultivate employees’ positive stress mindset.
Originality/value
Building on the cognitive appraisal theory of stress, this study reveals the underlying mechanism and boundary conditions behind the linkage of STARA awareness and job crafting.
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Raksmey Sann, Pipat Pimpohnsakun and Panuwat Booncharoen
Developing an optimal strategy for maintaining quality customer relationships in the logistics industry is critical for achieving long-term benefits. This study aims to examine…
Abstract
Purpose
Developing an optimal strategy for maintaining quality customer relationships in the logistics industry is critical for achieving long-term benefits. This study aims to examine the relationship between logistics service quality (LSQ), customer satisfaction, trust, and behavioral loyalty in the context of Khon-Kaen Bus Terminal 3 in Thailand. The purpose is to understand how service quality influences customer trust and loyalty in the context of bus transport.
Design/methodology/approach
Face-to-face questionnaires were administered to 338 experienced bus transport users at Khon-Kaen Terminal 3. A quantitative approach was utilized, employing partial least squares structural equation modeling to analyze the relationships between logistics operations, after-sales service quality, customer satisfaction, trust and loyalty.
Findings
The results reveal that both logistics operations service quality and after-sales service quality positively impact customer satisfaction and trust. Trust, in turn, significantly influences customer loyalty, and it is enhanced when customers receive satisfactory services. The study demonstrates that customer loyalty is strengthened by building trust and providing a high-quality logistics service, confirming the significant relationship between LSQ and loyalty.
Research limitations/implications
While this study acknowledges the challenge posed by Khon-Kaen Terminal 3’s strong monopoly, it also recognizes that users may have limited alternatives. Consequently, the research highlights the difficulty in accurately measuring customer loyalty.
Originality/value
This study contributes to the literature by examining LSQ in a Thai context, offering new perspectives on customer loyalty in the bus transport sector. It provides practical recommendations for improving customer relationships and gaining a competitive advantage in the logistics industry.
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Ming-Chang Huang, Ming-Kun Tsai, Tzu-Ting Chen, Ya-Ping Chiu and Wan-Jhu You
This study aims to empirically investigate how knowledge paradox affects collaboration performance. Knowledge paradox, which arises from the simultaneous need for knowledge…
Abstract
Purpose
This study aims to empirically investigate how knowledge paradox affects collaboration performance. Knowledge paradox, which arises from the simultaneous need for knowledge sharing and protection, is common in interorganizational collaboration. Using the ambidexterity perspective, this paper aims to reexamine the effect of the knowledge paradox on collaborative performance to explore the moderating roles of structural and contextual ambidexterity.
Design/methodology/approach
This study used a sample of 153 firms involved in vertical and horizontal collaboration, collected via questionnaires. Hypotheses were tested using hierarchical regression analysis.
Findings
This study demonstrates that the stronger the knowledge paradox is, the higher the potential for value creation. Thus, knowledge paradox has a positive impact on collaborative performance. The functions of structural ambidexterity and contextual ambidexterity strengthen this positive relationship.
Originality/value
This paper not only expands the theoretical application of the knowledge paradox and ambidexterity theory in the context of interorganizational relationships but also provides significant managerial implications. By comprehending the dynamics of the knowledge paradox and the role of ambidexterity, managers can make well-informed decisions to enhance their collaborative performance.
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The closure of schools and nurseries during the COVID-19 lockdowns triggered the re-insourcing of childcare to the home, sparking extensive public debate and academic research on…
Abstract
The closure of schools and nurseries during the COVID-19 lockdowns triggered the re-insourcing of childcare to the home, sparking extensive public debate and academic research on the pandemic's potential impact on gender equality (see, for example, Burgess and Goldman, 2021; Vandecasteele et al. 2022). My PhD research, which explores parents' decision-making influences when planning care during their child's first year in the UK context, coincided with COVID-19. The coinciding of my data collection with COVID-19 (seven online discussions with a total of 36 participants and 12 follow up interviews, 10 which include partners) created microcosms in which wider public debates were echoed. My research draws on the Capability Approach (CA) (Sen, 2009) to conceptualise parents' capabilities to share leave as they aspire to and employs dialogical narrative analysis (DNA) (Riessman, 2008) to explore how gendered parenting norms are constitutive of parents’ care capabilities. In this chapter, I draw on feminist ethics of care to explore the disruption of gendered parenting norms, in the COVID-19 context, within parents' decision-making and a possible ‘reimagining’ of the value attributed to care (Ozkazanc-Pan and Pullen, 2021; Tronto, 2017). My findings support anticipation of what the promise of greater flexibility could bring as a result of increased visibility of caregiving during COVID-19. However, I also find evidence which supports the caution previously recommended of the need to reflect on work cultures and the predominance of masculine ideal worker norms in the UK (Chung et al. 2021).
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This paper investigates Japan’s significant role as an Allied power during World War I, exploring its motivations, military contributions and postwar geopolitical ambitions.
Abstract
Purpose
This paper investigates Japan’s significant role as an Allied power during World War I, exploring its motivations, military contributions and postwar geopolitical ambitions.
Design/methodology/approach
Employing a meticulous analysis of primary sources such as historical documents and personal accounts, alongside secondary sources including scholarly articles and books, this study aims to provide a comprehensive understanding of Japan’s decision-making processes during the war. A comparative examination of Japan’s military contributions to the Allied Powers, particularly in securing sea lanes across the West Pacific and Indian Oceans, is conducted to assess their impact on the overall war outcome. Additionally, diplomatic records and negotiations are scrutinized to unravel Japan’s postwar geopolitical objectives, with a focus on its efforts to expand its influence in China.
Findings
The research reveals the multifaceted engagement of Japan in World War I, highlighting its motivations, military actions and postwar ambitions. Japan’s contributions to securing sea lanes and its postwar endeavors to enhance influence in China emerge as significant findings.
Research limitations/implications
The study’s reliance on historical documents and secondary sources may entail limitations in accessing comprehensive data, potentially impacting the depth of analysis. Furthermore, interpretations of events and motivations may vary based on different scholarly perspectives.
Practical implications
This study has practical implications for understanding the political and geopolitical context of Japan’s involvement in World War I and its aftermath. By recognizing Japan’s motivations and actions during this period, policymakers and international relations scholars can gain insights into the complexities of imperial ambitions, nationalism and power dynamics in global politics. Understanding these historical implications can inform contemporary discussions about regional stability, alliances and nationalism’s impact on international relations. Furthermore, this research encourages critical analysis of historical narratives and promotes a nuanced understanding of the consequences of imperialistic pursuits in shaping present-day dynamics.
Social implications
This study fosters a deeper understanding of the historical context and the impact of imperialism on society. By examining Japan's involvement in World War I and its subsequent imperialistic ambitions, the study sheds light on the complexities of nationalism, racial superiority and ideological justifications for expansion. This understanding can help societies reflect on the dangers of chauvinistic nationalism and its potential consequences. By critically analyzing historical events, societies can develop a more inclusive and empathetic perspective. This will promote dialogue, tolerance and the appreciation of diverse cultures in the pursuit of a more harmonious and equitable world.
Originality/value
By combining a thorough examination of primary materials with a comprehensive review of scholarly discourse, this paper offers a nuanced and well-rounded perspective on Japan’s involvement in World War I and its enduring geopolitical consequences. It contributes to the understanding of Japan’s role as an Allied power and its postwar ambitions.
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Olga Jimenez-Rodriguez and Felix Requena
Money management practices among couples from 27 countries were studied to understand how they reflect egalitarian values. The welfare system was used as a classification…
Abstract
Purpose
Money management practices among couples from 27 countries were studied to understand how they reflect egalitarian values. The welfare system was used as a classification criterion, to account for the distinct socio-political contexts in which couple relationships are formed.
Design/methodology/approach
The data are sourced from the 2012 Survey on Family and Changing Gender Roles of the International Social Survey Programme. The analytical strategy used has been binary logistic regression.
Findings
The results demonstrate that participation of the woman in the household economy and financial decision-making indicates higher levels of egalitarian values in the couple. Couples who distinguish between a common fund and individual funds demonstrate more egalitarian values than those who have only a common fund. Besides, symmetry in the couple in terms of the income level of each partner increased the probability of having more egalitarian values. Greater equality was found among couples who resided in countries with a Mediterranean welfare system.
Originality/value
The paper makes an original contribution to the field of sociology and social policy by focus on couples' money management and improve understanding of the finance-well-being nexus.
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S. Asieh H. Tabaghdehi, Nikos Ioannis Kois, Leila Hosseini Tabaghdehi and Hossein Kalatian
The appearance of social media in small and medium enterprise (SME) business operations seems to be increasing in recent years. SME owners have started to understand that digital…
Abstract
The appearance of social media in small and medium enterprise (SME) business operations seems to be increasing in recent years. SME owners have started to understand that digital marketing tools can benefit their businesses significantly. Hence, in this study, we explore further the relationship between organisations and customers, and how SMEs use social media as an opportunity to develop their enterprises. We report the results by relying on qualitative methods to explore the insights from a wider stakeholder perspective. The findings contribute to the existing literature in agreement with the latest theories that SMEs in Greece are aware of the hidden opportunities and try to apply branding with the combination of social media. This study explores further the role of electronic word of mouth (eWOM) in a business transition, customers' experience and competitive business advantage.
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This paper aims to identify and report the differential effects of activity control and capability control on role stressors, which subsequently affect salespeople’s job…
Abstract
Purpose
This paper aims to identify and report the differential effects of activity control and capability control on role stressors, which subsequently affect salespeople’s job satisfaction and sales performance.
Design/methodology/approach
Drawing on job demands-resources (JD-R) theory, the authors defined active control and customer demandingness as the job demands and capability control as the job resource, and designed their relationship with role stressors, which are indicated as role ambiguity, role conflict and role overload. The authors enrolled a sample of 223 industrial salespeople from pharmaceutical companies. After collecting the data, the authors used structural equation modeling using AMOS to test and estimate causal relationships along with a two-step approach to examine the interaction effect. The authors have also tested the simple slope of two-way interactions. All of the measured variables were identical to those used in previous studies.
Findings
The study findings indicate that behavior-based control can be counterproductive. Reducing activity control can decrease role stress, increase job satisfaction and improve job performance; increasing capability control, however, can reduce role stress and increase job satisfaction and performance. It is also important to acknowledge the external environment of the sales context in which behavior-based control is most effective: whereas high customer demandingness and capability control are related to reduced role stress, high customer demandingness and activity control are related to increased role stress.
Practical implications
Sales managers should recognize that different control management regimes reinforce or mitigate salespeople’s job stressors and outcomes under specific conditions (i.e. work environments marked by higher or lower customer demandingness).
Originality/value
Drawing on JD-R theory, the research shows that a behavior control (i.e. activity control and capability control) has differential, and even opposite, psychological consequences.
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