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This study addresses a gap in understanding consumer retention in omnichannel retailing. It explores the impact of omnichannel capabilities on consumer retention by examining the roles of consumer empowerment, cross-channel integration, retailer uncertainty and consumer satisfaction.

Utilising the stimulus-organism-response theory, data from 338 Indian omnichannel consumers were analysed using SmartPLS V3 and Process Macro for SPSS. A structured questionnaire guided the investigation into the interconnected dynamics of omnichannel capabilities, consumer empowerment, cross-channel integration, retailer uncertainty and consumer satisfaction.

Findings suggest that omnichannel capabilities significantly and positively influence consumer retention, with a significant mediation impact on consumer empowerment and cross-channel integration. The results indicate that retailer uncertainty negatively moderates, whereas consumer satisfaction positively moderates the association between omnichannel capabilities and consumer retention. Moreover, the study unravels the mechanisms driving consumer retention in the omnichannel landscape.

This research pioneers unravelling the complexities of consumer retention in omnichannel retailing. It explores how consumer retention is enhanced through omnichannel capabilities. This study bridges a gap in existing research by examining the impact of omnichannel capabilities, consumer empowerment and cross-channel integration in omnichannel retailing. Therefore, this study provides innovative, unique and strategic adaptations in the retail industry.

Compared to the occurrence of conflict in general teams in organizations, conflict occurrence in entrepreneurial teams is more prevalent and intense. However, previous studies have found inconsistent relationships between entrepreneurial team conflict and performance, and the mechanisms underlying this relationship remain in the “black box.” Drawing on the motivated information processing in groups theory, this study aims to investigate how and when entrepreneurial team conflict influences entrepreneurial performance.

The authors collected survey data from 190 entrepreneurs across 58 entrepreneurial teams in China. The hypothesized relationships were examined through path analysis using the Mplus7.0 program.

Entrepreneurial team relationship conflict is negatively related to entrepreneurial performance mediated through team behavioral integration. Conversely, there exists a curvilinear (U-shaped) relationship between entrepreneurial team task conflict and entrepreneurial performance, also mediated through team behavioral integration. Furthermore, the curvilinear relationship between entrepreneurial team task conflict and team behavioral integration is strengthened by team contractual governance, whereas the relationship between entrepreneurial team relationship conflict and team behavioral integration is not moderated by team contractual governance.

This study contributes to a deeper understanding of the relationship between entrepreneurial team conflict and performance by identifying the mediating mechanism and boundary condition. The finding of a U-shaped relationship between entrepreneurial team task conflict and entrepreneurial performance underscores the uniqueness of the entrepreneurial team context, offering new empirical insights for future conflict research.

Drawing on a competency-based approach, this empirical study explores whether art and design students’ entrepreneurship skill sets (technical, managerial and entrepreneurial skills) influence their intention to own a business and whether gender and/or business ownership influence their entrepreneurship skill sets.

A total of 204 respondents were selected using a random sampling technique. The collected data was analyzed using descriptive and inferential statistics, including independent sample tests and two-way ANOVA.

The independent samples test revealed interesting results regarding art and design students’ entrepreneurship skill sets, distinguishing between those who own businesses and those who do not. The two-way ANOVA analysis indicated that certain factors significantly affect art and design students’ entrepreneurship skill sets while others do not.

The findings suggest that higher education institutions should reconsider their curricular frameworks to better equip art and design graduates with not only artistic skills but also robust entrepreneurial competencies based on targeted training programs that could be developed to enhance the managerial and entrepreneurial skills among art and design students.

This study addresses a gap in the literature by empirically examining the impact of entrepreneurship skill sets on the art and design students’ business ownership and investigating whether business ownership and/or gender influence their entrepreneurship skill sets, offering valuable insights for educational institutions and policymakers.

This paper aims to examine how bank stress tests affect bank tax planning.

The study uses US bank stress test bank size thresholds and a regression discontinuity design to investigate the effect of the Dodd-Frank Act and the instituted bank stress tests on bank tax planning. We use different measures of tax planning, including bank-specific measures and measures of tax avoidance, tax aggressiveness, and effective tax planning from recent literature. Our regression discontinuity and difference-in-differences regression analyses include bank and year fixed-effects and lagged bank characteristics to control for potential endogeneity.

This study finds that stress tests have the unintended consequences of intensifying tax planning and increasing tax avoidance. Stress-test banks increase tax avoidance by accelerating charge-offs, net interest, and non-interest expenses. However, this increase in tax planning is not optimally maximized, leading to lower effective tax planning compared to non-stress-test banks. Banks with a substantial increase in tax avoidance under the Dodd–Frank Act tend to increase their risk, investing in high-risk-weight assets and lending in riskier loan categories. These findings are consistent with tax minimization conditions under added regulatory attention and policy uncertainty.

Literature on bank tax planning is limited. Most tax avoidance literature excludes financial institutions such as bank holding companies mainly due to differences in business practices and regulatory frameworks. This study is the first to investigate tax planning behavior among US banks. The current study thus extends the research field by examining the effect of bank transparency regulations, such as bank stress tests, on bank tax planning activities. Our findings have a direct bank policy implication. They show that stress testing has the unintended consequences of increasing tax planning activities and consequently increasing risk-taking on banks with high tax avoidance, which goes against the goals of stress testing regulations.

This study investigates the relationship between digitalization and agricultural carbon intensity from 2006 to 2021.

Utilizing panel data from 30 provinces in China from 2006 to 2021, this study employs a threshold and a spatial Durbin model to investigate the relationship between digitalization and agricultural carbon intensity. In addition, a heterogeneity analysis was conducted to understand variations across regions.

The study used threshold models and spatial Durbin models to reveal that in agricultural production, digitalization can significantly reduce the carbon emission intensity of planting and livestock production. Through the threshold effect, it was found that the effectiveness of digitization in curbing emissions varies by region and is influenced by the level of urbanization, with the inhibitory effect being: western > central > eastern. In addition, through spatial analysis, it was found that the impact of digitalization on carbon emission intensity has significant spatial effects, presenting a “high-high” and “low-low” clustering pattern. Moreover, through the Durbin model, digitization exhibits a significant negative spatial impact on the planting industry, and the development of the local digitalization can significantly reduce the carbon emission intensity of the planting industry in neighboring areas. There is a significant positive spatial effect on livestock production, and the development of local digitalization will, to some extent, increase the carbon emission intensity of livestock production in neighboring areas. This study underscores the critical importance of digitalization in reducing agricultural carbon emissions and highlights the necessity for tailored digital strategies that consider regional characteristics and urbanization levels.

This study shows the critical importance of digitalization in reducing agricultural carbon emissions and highlights the necessity for tailored digital strategies that consider regional characteristics and urbanization levels.

This paper pioneers the investigation of the spatial impact of digitalization on agricultural carbon emissions using provincial-level panel data and classifies agriculture into planting and livestock production. This study contributes to the literature by filling the research gap and enhancing our understanding of the relationship between digitalization and environmental sustainability in rural areas.

The purpose of this study is to revisit the conventional wisdom about a key contribution [i.e. strengths, weaknesses, opportunities, threats (SWOT) analysis] in the field of strategic management. The societal context and the role of academics, consultants and executives is taken into account in the emergence of SWOT analysis during the 1960–1980 period as a pivotal development within the broader context of the satisfactory, opportunities, faults, threats (SOFT) approach. The authors report on both the content and the approach, so that other scholars seeking to invigorate indigenous theories and/or underreported strategy practices will thrive.

Applying a historiographic approach, the authors introduce an evidence-based methodology for interpreting historical sources. This methodology incorporates source criticism, triangulation and hermeneutical interpretation, drawing upon insights from robust evidence through three iterative stages.

The underreporting of the SOFT approach/SWOT analysis can be attributed to several factors, including strategy tools being integrated into planning frameworks rather than being published as standalone materials; restricted circulation of crucial long-range planning service/theory and practice of planning reports due to copyright limitations; restricted access to the Stanford Research Institute Planning Library in California; and the enduring popularity of SOFT and SWOT variations, driven in part by their memorable acronyms.

In the spirit of a renaissance in strategic planning research, the authors unveil novel theoretical and social connections in the emergence of SWOT analysis by combining evidence from both theory and practice and delving into previously unexplored areas.

Caution is advised for scholars who examine the discrete time frame of 1960–1980 through mere bibliometric techniques. This study underscores the risks associated with gathering incomplete and/or inaccurate data, emphasizing the importance of triangulating evidence beyond scholarly databases. The paradigm shift of strategic management research due to the advent of large language models poses new challenges and the risk of conserving and perpetuating academic urban legends, myths and lies if training data is not adequately curated.

This tourism study delves into the universal impact of authenticity on tourists' preferences. This study aims to enhance understanding and present a model delineating authenticity's intricate relationship with behavioral intention, involvement and nostalgia.

The research entails administering a sample survey to travelers located in the departure lounge of Macau International Airport. Ultimately, 499 fully completed questionnaires are obtained through convenience sampling. The analysis of the collected data incorporates an innovative method, using a quadratic model.

Results undeniably validate that a destination's perceived authenticity significantly influences tourists' intentions, engagement and nostalgic sentiments. Findings strongly support the assertion that this authenticity demonstrates a nonlinear pattern in its association with behavioral intention, involvement and nostalgia.

Through quantitative analysis and interpretation, this study has advanced the comprehension of the interplay between authenticity and tourism. It introduces a novel perspective that adds depth to the broader understanding in this domain. This foundational research is crucial for acknowledging the unique contributions made by this study to the fields of tourism and authenticity.

这项旅游研究深入探讨了真实性对游客偏好的普遍影响。它旨在增强理解并提出一个模型来描述真实性与行为意图、参与和怀旧之间的复杂关系。

该研究需要对位于澳门国际机场候机室的旅客进行抽样调查。最终通过便利抽样获得完整填写的问卷499份。对收集的数据的分析采用了一种创新方法, 利用二次方模型。

结果无可否认地证实, 目的地的感知真实性会显着影响游客的意图、参与度和怀旧情绪。研究结果有力地支持了这一主张, 即这种真实性在其与行为意图、参与和怀旧的关联中表现出一种非线性模式。

通过定量分析和解释, 这项研究增进了我们对真实性与旅游之间的回应的理解。它引入了一种新颖的视角, 加深了我们对这一领域更广泛的理解。这一基础研究为承认本研究对旅游和真实性领域做出了独特贡献。

Este estudio turístico profundiza en el impacto universal de la autenticidad en las preferencias de los turistas. Pretende mejorar la comprensión y presentar un modelo que delinee la intrincada relación de la autenticidad con la intención conductual, la implicación y la nostalgia.

La investigación consistió en administrar una encuesta por muestreo a los viajeros situados en la sala de embarque del Aeropuerto Internacional de Macao. Finalmente, se obtuvieron 499 cuestionarios totalmente cumplimentados mediante un muestreo de conveniencia. El análisis de los datos recogidos incorpora un método innovador, utilizando un modelo cuadrático.

Los resultados validan sin lugar a duda que la autenticidad percibida de un destino influye significativamente en las intenciones, la implicación y los sentimientos nostálgicos de los turistas. Los hallazgos apoyan firmemente la afirmación de que esta autenticidad demuestra un patrón no lineal en su asociación con la intención conductual, la implicación y la nostalgia.

Mediante el análisis cuantitativo y la interpretación, este estudio ha hecho avanzar nuestra comprensión de la interacción entre autenticidad y turismo. Introduce una perspectiva novedosa que añade profundidad a nuestra comprensión más amplia en este ámbito. Esta investigación fundacional es crucial para reconocer las contribuciones únicas de este estudio a los campos del turismo y la autenticidad.

This study introduces the heritage city risk dimension of the urban rail transit (URT) projects. It aims to identify the risk factors affecting URT projects within the unique context of heritage-rich cities, exploring their interrelation and evaluating critical factors.

The research adopts a multi-case exploratory study to identify the unique challenges faced by URT projects in heritage-rich environments, followed by a comprehensive risk assessment framework integrating Fuzzy Decision-Making Trial and Evaluation Laboratory (DEMATEL), Analytic Network Process (ANP) and Risk Interaction Network (RIN) analysis to assess identified risks in the context of Kathmandu Valley. Additionally, a risk response action is simulated using RIN analysis.

About 16 risk factors were identified from the case studies and evaluated using the proposed risk assessment methodology. The study reveals a highly interconnected risk environment, with heritage impact-related factors exerting the strongest causative influence on cost and social engagement factors. Community opposition (R8) shows the highest betweenness centrality, indicating its central position in risk propagation across the network. Cost-related risk, social demand contingency (R2) ranked as the most critical. Simulations of a targeted risk avoidance strategy showed that addressing only three key high-betweenness centrality factors (R5, R8 and R15) reduced overall risk interactions by 46%, simplifying the risk network, reducing project complexity and improving manageability.

The findings emphasize that project managers, urban planners and policymakers should integrate heritage preservation concerns when planning and executing URT projects in heritage-rich cities. Moreover, the research highlights that effective community engagement serves as a key strategy for reducing risk propagation and plays a crucial role in overall project risk management.

The study contributes to the underexplored context of URT projects in heritage-rich cities, providing a comprehensive risk management framework for identifying and assessing project risks intersecting with urban development imperatives and heritage conservation objectives.

Little is known about how international individuals and travelers face and experience discrimination due to their passport. The purpose of this study is to explore factors that contribute to a new form of discrimination, i.e. passport discrimination. There exists a dominant gap in the literature, both empirically and theoretically, which explores this dimension of discrimination. To better understand this central phenomenon, this study amalgamated the concepts from the theories of social identity, self-categorization and system justification.

To delve into the essence of the participants’ lived experiences with passport discrimination, this study employed the existential-phenomenological philosophy of a qualitative research design. Data were gathered from personal interviews with 10 passport holders from different Asian countries.

The findings of this study revealed that citizens of developing and underdeveloped countries commonly experience passport discrimination in salary structure, promotions, training and hiring processes. Additionally, they face passport discrimination during visa issuance and proceedings at immigration counters.

This study unlocks the door for researchers to explore new dimensions of discrimination. Future studies may investigate the level of impact of passport discrimination from a human resource perspective through a positivist approach.

This study aims to explore the challenges financial institutions face in deploying third parties and financial technologies to perform customer due diligence.

This study applied a qualitative technique and interviewed 25 compliance officers from different financial institutes and their regulators.

This study found that the third-party recommendation of the Financial Action Task Force is restrictive, contradictory, time-consuming and seriously lacks standardisation. Furthermore, this recommendation restricts the use of modern Fintechs. This recommendation has posed significant challenges for the adoption of Fintechs, international banking/onboarding, digital onboarding and financial inclusion.

Thus, revisiting the Financial Action Task Force Recommendations 17 and 15 in correlation with Recommendation 10 is suggested.

The Recommendation 17 is rarely discussed in details, especially in developing courtiers’ context.