Search results

The purpose of this study is to provide an optimal joint strategy of multi-period pricing and sales effort for a retailer with a logit choice demand in an integrated channel.

Customer demand is characterized by a logit choice model, it varies over time and is influenced by price and sales effort. The multi-period decision model for the retailer is constructed using a discrete-time dynamic programming method to determine the optimal price and sales effort in each period.

When the inventory level does not exceed a certain threshold, decreasing price and increasing sales effort over time or as inventory level increases are the optimal strategies. However, once the inventory level exceeds the threshold, the optimal strategy is to maintain both price and sales effort constant as the inventory level changes or to increase price and decrease sales effort over time. Additionally, the greater the influence of sales effort on demand or the higher the arrival rate of customers, the higher the optimal price and the greater the optimal sales effort level.

This study contributes to the existing research on dynamic pricing and sales effort in integrated channels by incorporating a logit choice model. Furthermore, it provides valuable management insights for retailers operating in an integrated channel to make pricing and sales effort decisions based on inventory level and time period.

This study aims to examine the influence of imposter syndrome on women’s careers in the hospitality and tourism industry drawing on the role congruity theory of prejudice.

Employing cross-sectional design, this research analyzed quantitative data from 574 women at various managerial levels using the Structural Equation Modeling (SEM) technique.

The results show that imposter syndrome significantly impacts women employees’ engagement and organizational commitment. The study found that higher levels of diversity management and female role models have a stronger moderating effect on the relationship between imposter syndrome, career expectations, work-family balance, employee engagement, career advancement and organizational commitment whilst lower levels of diversity management and female role models have a weaker moderating effect on these relationships.

This study presents a new theoretical perspective on female employees’ challenges to career advancement. It expands the knowledge of imposter phenomenon and role congruity theory of prejudice, illustrating how imposter syndrome can be influenced not only by individual traits but also by institutional, situational or stereotypical factors.

This work provides valuable insights for hotel policymakers and managers to implement policies that alleviate imposter syndrome and contribute to women’s career development and gender equality in workplaces.

This study can serve to raise awareness of women’s issues in the workplace and offer insightful guidance to organizations to promote diversity and women’s leadership. These pertain to how realistic human resources policies can be used to promote the well-being of hospitality and tourism women employees.

Volunteers play an increasingly important role in emergency response logistics. However, to make most use of their capabilities, they need to be dispatched to the emergency site in an effective manner and coordinated on-site. The purpose of this study is to present a requirements specification and initial design proposal for ICT-enabled dispatch of volunteers as first responders as part of emergency response digitalized co-production initiatives.

The study uses a case study approach inspired by action research and the theoretical lens of digitalized co-production. It includes a variety of methods for data collection, including interviews with volunteers, document analysis and participation in workshops.

The major themes identified are geofencing, dispatch coordination, dynamic resource allocation and communication and collaboration. First priority requirements include geofencing alert and positioning, a joint application programming interface, receipt of alert, receipt if arrival at incident site, withdrawal of resources, chat functionality and the ability to alert in descending order within the geofenced areas to avoid alarm fatigue. As to coordination and dynamic resource allocation, e.g. built-in alert restrictions, ability to pre-select profiles and to dispatch based on competence/training, capacity and equipment would enable a more optimized response.

While previous research on digital volunteerism mainly embraces spontaneous volunteers and social media, this study addresses long-time collaboration with professional response organizations – digitalized co-production – with a focus on the dispatch, coordination and task allocation of volunteers that are central to their integration with emergency response logistics.

While research consistently highlights the benefits of internships for business students, this scholarly discussion is typically framed in race-neutral and meritocratic language that minimizes the importance that race plays during internship experiences. Given the problematic nature of meritocracy from a social justice perspective (Lawrence, 2015; Liu, 2011), this study aims to transpose the existing meritocratic scholarly narrative of internships to one that is more racially just.

To answer the research question, how is the myth of meritocracy shaping the scholarly narrative surrounding internship benefits? We systematically reviewed the literature using the search terms (interns OR internship programs) AND business AND benefits across the academic databases Business Source Complete, ERIC, Education Source and APA PsycINFO. This search produced 151 articles, 10 of which met the inclusion criteria. Utilizing Love’s (2004) myth of meritocracy framework, critical discourse analysis (Fairclough, 2013) was employed to analyze the data.

Our findings suggest that (1) scholars tend to frame internships as economically, sociologically and racially neutral, (2) internships are a tool for socializing interns into whiteness, (3) the literature is plagued by color-evasiveness, (4) equal opportunity for all students to pursue internships is implied and (5) internships are depicted as meritoriously awarded.

This research is among the first to explicitly outline and challenge the majoritarian story of internships as meritocratic experiences across the internship literature. Moreover, this work adds an important voice to the chorus of practitioners and scholars advocating for a more racially equitable internship landscape.

Framing by dual concern theory (DCT), this study aims to examine how personality traits influence conflict resolution strategies and their impact on fascination and relationship maintenance among romantic partners within the unique context of romantic travel. By focusing on the influence of the travel environment, this research explores how shared travel experiences may alter typical relationship dynamics.

Using composite-based structural model analysis and importance–performance map analysis (IPMA), the study prioritizes factors contributing to relationship quality, with a specific focus on how the travel environment shapes gender differences in conflict resolution preferences. IPMA ranks these traits and strategies based on their impact on fascination and relationship maintenance in a travel context. Data were collected from romantic partners during travel and analyzed for gender-specific trends.

The findings reveal that personality traits, particularly openness, play a critical role in shaping conflict resolution strategies such as integrating, obliging and compromising, which in turn enhance fascination and relationship maintenance. Factors such as openness should be prioritized for their significant impact on relationship quality, especially among women, while integrating, agreeableness and obliging are likely to be more influential among men. In addition, the study highlights gender differences in conflict resolution preferences and their impact on relationship dynamics.

This study extends DCT by demonstrating how the romantic tourism environment influences established relationship dynamics, particularly the role of personality traits in conflict resolution. It offers novel insights into how travel settings affect the maintenance of romantic relationships, revealing that relationship practices can shift during travel. Practically, tourism practitioners and destination marketers can leverage these findings by designing romantic travel experiences that foster collaborative conflict resolution and address gender-specific needs. Policymakers are encouraged to create supportive environments for romantic travelers, enhancing satisfaction and relational outcomes.

本研究以双重关注理论为框架, 探讨了在浪漫旅行的独特背景下, 人格特质如何影响冲突解决策略以及其对浪漫伴侣之间的吸引力和关系维持的影响。通过关注旅行环境的影响, 本研究探讨了共享旅行体验如何改变典型的关系动态。

该研究使用基于复合的结构模型分析和重要性——绩效图分析（IPMA）, 优先考虑影响关系质量的因素, 特别关注旅行环境如何塑造在冲突解决偏好中的性别差异。IPMA根据这些特征和策略在旅行环境中对吸引力和关系维持的影响来对其进行排名。在旅行过程中从浪漫伴侣那里收集数据, 并分析特定性别的趋势。

研究结果显示, 人格特质, 特别是开放性, 在制定冲突解决策略（如整合、乐于助人和妥协）方面发挥着关键作用, 这反过来又增强了吸引力和关系维持。开放性等因素应优先考虑, 因为其对关系质量有重大影响, 特别是在女性中, 而整合性、亲和性和乐于助人在男性中可能更具影响力。此外, 该研究还强调了冲突解决偏好中的性别差异及其对关系动态的影响。

本研究通过展示浪漫旅游环境如何影响既定的关系动态, 特别是人格特质在解决冲突中的作用, 扩展了双重关注理论。它为旅行环境如何影响浪漫关系的维持提供了的全新见解, 揭示了旅行过程中关系实践可能会发生变化。实际上, 旅游从业者和目的地营销人员可以通过设计浪漫的旅行体验来利用这些发现, 这些体验可以促进合作解决冲突, 满足特定性别的需求。鼓励政策制定者为浪漫旅行者创造支持性环境, 提高满意度和关系成果。

Enmarcado en la teoría de la doble preocupación, este estudio examina cómo los rasgos de personalidad influyen en las estrategias de resolución de conflictos y su impacto en la fascinación y el mantenimiento de la relación entre parejas románticas dentro del contexto único de los viajes románticos. Al centrarse en la influencia del entorno del viaje, esta investigación explora cómo las experiencias de viaje compartidas pueden alterar la dinámica típica de las relaciones.

Mediante el análisis de modelos estructurales basados en composiciones y el Análisis de Mapas de Importancia-Rendimiento (IPMA), el estudio prioriza los factores que contribuyen a la calidad de las relaciones, centrándose específicamente en cómo el entorno del viaje determina las diferencias de género en las preferencias de resolución de conflictos. El IPMA clasifica estos rasgos y estrategias en función de su impacto en la fascinación y el mantenimiento de la relación en un contexto de viaje. Se recogieron datos de parejas románticas durante el viaje y se analizaron en busca de tendencias específicas de género.

Los resultados revelan que los rasgos de personalidad, en particular la apertura, desempeñan un papel fundamental en la conformación de estrategias de resolución de conflictos como la integración, la obligación y el compromiso, que a su vez potencian la fascinación y el mantenimiento de la relación. Factores como la apertura deberían ser prioritarios por su impacto significativo en la calidad de las relaciones, especialmente entre las mujeres, mientras que la integración, la complacencia y la actitud servicial son probablemente más influyentes entre los hombres. Además, el estudio destaca las diferencias de género en las preferencias de resolución de conflictos y su impacto en la dinámica de las relaciones.

Este estudio amplía la teoría de la doble preocupación al demostrar cómo el entorno turístico romántico influye en la dinámica de las relaciones establecidas, en particular en el papel de los rasgos de personalidad en la resolución de conflictos. Ofrece nuevas perspectivas sobre cómo el entorno del viaje afecta al mantenimiento de las relaciones románticas, revelando que las prácticas relacionales pueden cambiar durante el viaje. En la práctica, los profesionales del turismo y los comercializadores de destinos pueden aprovechar estos resultados para diseñar experiencias de viajes románticos que fomenten la resolución colaborativa de conflictos y aborden las necesidades específicas de cada sexo. Se anima a los responsables políticos a crear entornos propicios para los viajeros románticos, mejorando la satisfacción y los resultados relacionales.

This paper aims to propose a bed and breakfast (B&B) recommendation method that takes into account review timeliness and user preferences to help consumers choose the most satisfactory B&B.

This paper proposes a B&B ranking method based on improved intuitionistic fuzzy sets. First, text mining and cluster analysis are combined to identify the concerns of consumers and construct an attribute set. Second, an attribute-level-based text sentiment analysis is established. The authors propose an improved intuitionistic fuzzy set, which is more in line with the actual situation of sentiment analysis of online reviews. Next, subjective-objective combinatorial assignments are applied, considering the consumers’ preferences. Finally, the vlsekriterijumska optimizacija i kompromisno resenje (VIKOR) algorithm, based on the improved score function, is advised to evaluate B&Bs.

A case study is presented to illustrate the use of the proposed method. Comparative analysis with other multi-attribute decision-making (MADM) methods proves the effectiveness and superiority of the VIKOR algorithm based on the improved intuitionistic fuzzy sets proposed in this paper.

Proposing a B&B recommendation method that takes into account review timeliness and user customization is the innovation of this paper. In this approach, the authors propose improved intuitionistic fuzzy sets. Compared with the traditional intuitionistic fuzzy set, the improved intuitionistic fuzzy set increases the abstention membership, which is more in line with the actual situation of attribute-level sentiment analysis of online reviews.

The purpose of this study is to understand the potential of serious gaming as an imaginative and creative method to collect data in disaster studies that address key concerns such as extractive research, power inequalities, and bridging the theory-practice gap in exploring post-disaster recovery.

Novel serious gaming approach deployed to connect theory-practice by identifying and co-analysing post-disaster recovery gaps in a workshop setting.

The serious game has value in bridging theory-practice divides, identifying and exploring gaps/solutions in post-flood recovery, and serving as a novel social science research approach for disaster studies.

Outlining a dialogic approach to knowledge construction between academics, practitioners, policymakers and community voices on post-disaster recovery.

Fostering collaboration and knowledge construction on post-disaster recovery gaps across stakeholders is valuable in improving disaster resilience strategies that benefit communities affected by disasters.

The paper proposes a creative and co-developed serious game method of data collection for disaster studies.

Based on the stressor-detachment theory, this study aims to investigate the effect of daily customer mistreatment on proactive service performance and ego depletion, mediated by psychological detachment inhibition during the evening. Additionally, this study endeavors to investigate the dual moderating role of prosocial motivation.

A time-lagged, diary daily survey involving 74 participants over 8 consecutive workdays was conducted to test the hypotheses.

The findings indicate that the psychological detachment inhibition during the evening of Day t mediates the impact of Day t’s customer mistreatment on Day t + 1’s proactive service performance and ego depletion. Furthermore, although prosocial motivation was found to intensify the impact of customer mistreatment on psychological detachment inhibition, it alleviated the negative association between psychological detachment inhibition and proactive service performance.

When employees experience customer mistreatment, hospitality managers should not only provide emotional reassurance and resolve any related issues promptly but also encourage employees to engage in activities that distract them and help them to relax and recharge, especially for those who exhibit high prosocial motivation. Moreover, hiring employees with high prosocial motivation is recommended for hospitality organizations to enable them to maintain high service performance.

This study focuses on psychological detachment inhibition during the evening linking within-person design and daily spill-over impact, enriching the mechanisms through which the repercussions of daily customer mistreatment extend beyond the immediate workday and affect individuals’ outcomes. This study also expands upon the existing literature by clarifying the dual aspects – both detrimental and beneficial – of prosocial motivation.

Digital platform work monitored by algorithms is increasingly supplementing or substituting standard employment. Though gig workers are faced with the vulnerable, fragile and precarious digital platform work environment, the reason why gig workers remain highly willing to show good task performance has been so far unexamined. Building upon the reciprocity of the social exchange theory, this study aims to explore the antecedents and boundary condition of facilitating gig workers’ task performance.

First, to minimize common method variance, decline spurious mood effects and ensure data robustness, we conducted a two-wave time-lagged survey and collected 269 survey responses from gig workers on different gig platforms in China (e.g. Meituan, Eleme, Didi, Credamo, Zaihang) at two time nodes. Second, abiding by two stage procedures of the PLS-SEM (partial least square structural equation model) approach, we analyzed a moderated mediation model in the digital platform work context.

Results present that both platform work remuneration and flexibility help gig platforms develop an affective trust relationship with gig workers, thus encouraging them to repay the platform by performing platform tasks well. Algorithmic monitoring shows a “double-edged sword” moderating role since it weakens the indirectly positive relationship between platform work remuneration and task performance via affective trust but enhances the indirectly positive relationship between platform work flexibility and task performance via affective trust.

Understanding the importance of remuneration and flexibility in developing affective trust can help platforms design effective human resource management (HRM) strategies that enhance worker motivation of maintaining high engagement and performance under precarious working conditions. Additionally, optimizing the “double-edged sword” moderating role of algorithmic monitoring makes it more humanized, enhancing the efficiency with these HRM strategies and making both workers and platforms beneficial.

These findings offer an affective trust-based explanation for the mechanism of maintaining high work performance motivation in the nonstandard and precarious employment from the social exchange perspective, while understanding the (de)humanized aspect of algorithmic monitoring by revealing its “double-edged sword” moderating role.

Online food delivery has been prevalent in recent years worldwide, especially during the COVID-19 pandemic, and people's consumption behaviors have changed significantly. This study aims to investigate the consumption behavior of young adults using online food delivery platforms during the COVID-19 pandemic and focuses on the dominant factors influencing their decision to use online food delivery platforms.

Semi-structured interviews including 14 young adults aged 18–25 living in Hong Kong were conducted to collect data about their perspectives on online food delivery platforms in five areas. This research adopted the stimulus-organism-response model (S-O-R model) to analyze how the factors influence young adult users' loyalty and satisfaction with online food delivery platforms.

Thematic analyses revealed that young adults were attracted to online food delivery platforms for their numerous benefits. They had a high frequency of usage and significant spending. Usability, usefulness, satisfaction and loyalty influenced young adults' behaviors on online food delivery platforms. Participants were overall satisfied with their experiences, but platforms still had room for improvement.

Few prior studies investigated the factors affecting the consumer experience and behavioral intention of online food delivery for young adults in Asia. This study contributes to understanding young adults' experiences and problems with online food delivery platforms. It provides practical insights for system engineers and designers to improve the current services and for the governments to enhance the existing regulatory loopholes.