Ping Liu, Ling Yuan and Zhenwu Jiang
Over the past decade, artificial intelligence (AI) technologies have rapidly advanced organizational management, with many organizations adopting AI-based algorithms to enhance…
Abstract
Purpose
Over the past decade, artificial intelligence (AI) technologies have rapidly advanced organizational management, with many organizations adopting AI-based algorithms to enhance employee management efficiency. However, there remains a lack of sufficient empirical research on the specific impacts of these algorithmic management practices on employee behavior, particularly the potential negative effects. To address this gap, this study constructs a model based on the psychological ownership theory, aiming to investigate how algorithmic management affects employees’ knowledge hiding.
Design/methodology/approach
This study validates the model through a situational experiment and a multi-wave field study involving full-time employees in organizations implementing algorithmic management. Various analytical methods, including analysis of variance, regression analysis and path analysis, were used to systematically test the hypotheses.
Findings
The study reveals that algorithmic management exerts a positive indirect influence on knowledge hiding through the psychological ownership of personal knowledge. This effect is particularly pronounced when employees have lower organizational identification, highlighting the critical role of organizational culture in the effectiveness of technological applications.
Originality/value
This study is among the first empirical investigations to explore the relationship between algorithmic management and employee knowledge hiding from an individual perception perspective. By applying psychological ownership theory, it not only addresses the current theoretical gap regarding the negative effects of algorithmic management but also provides new theoretical and empirical support for the governance and prevention of knowledge hiding within organizations in the context of AI algorithm application. The study highlights the importance of considering employee psychology (i.e. psychological ownership of personal knowledge) and organizational culture (i.e. organizational identification) under algorithmic management. This understanding aids organizations in better managing knowledge risks while maximizing technological advantages and effectively designing organizational change strategies.
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Ming-Chang Huang, Ming-Kun Tsai, Tzu-Ting Chen, Ya-Ping Chiu and Wan-Jhu You
This study aims to empirically investigate how knowledge paradox affects collaboration performance. Knowledge paradox, which arises from the simultaneous need for knowledge…
Abstract
Purpose
This study aims to empirically investigate how knowledge paradox affects collaboration performance. Knowledge paradox, which arises from the simultaneous need for knowledge sharing and protection, is common in interorganizational collaboration. Using the ambidexterity perspective, this paper aims to reexamine the effect of the knowledge paradox on collaborative performance to explore the moderating roles of structural and contextual ambidexterity.
Design/methodology/approach
This study used a sample of 153 firms involved in vertical and horizontal collaboration, collected via questionnaires. Hypotheses were tested using hierarchical regression analysis.
Findings
This study demonstrates that the stronger the knowledge paradox is, the higher the potential for value creation. Thus, knowledge paradox has a positive impact on collaborative performance. The functions of structural ambidexterity and contextual ambidexterity strengthen this positive relationship.
Originality/value
This paper not only expands the theoretical application of the knowledge paradox and ambidexterity theory in the context of interorganizational relationships but also provides significant managerial implications. By comprehending the dynamics of the knowledge paradox and the role of ambidexterity, managers can make well-informed decisions to enhance their collaborative performance.
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Xin Huang, Yuxing Peng, Jianfei Li, Guiju Zhu and Han Peng
This article aims to elaborate on the current relevant policies, research literature and technical applications of administrative intelligent decision-making in major countries in…
Abstract
Purpose
This article aims to elaborate on the current relevant policies, research literature and technical applications of administrative intelligent decision-making in major countries in the world, to summarize the current focus areas of international competition in administrative intelligent decision-making and to provide references and insights for other countries.
Design/methodology/approach
The knowledge graph tool CiteSpace was used to conduct a quantitative analysis of the field of administrative intelligent decision-making, using the two dimensions of research literature and technology patents to analyze the basic status and evolution process of artificial intelligence applied to administrative decision-making.
Findings
Over the past 30 years, theoretical research on administrative intelligent decision-making has primarily centered on countries like the United States of America, China and Japan. The main themes include leveraging artificial intelligence (AI) technology to enable digital government transformation, enhance administrative efficiency and promote public value through service-oriented initiatives. Countries like South Korea, China and the United States of America have demonstrated significant advantages in technology development and patent applications, focusing on e-government systems, intelligent government auditing, addressing policy mismatches between supply and demand and integrating online and offline administrative services. The international competitive landscape in this field is shaped by three key factors: foundational theories, technological advancements and practical scenario applications.
Originality/value
Despite the rapid advancements in AI technology and the acceleration of enterprise digital transformation, discussions on the intelligent transformation of administrative decision-making leveraging next-generation information technology remain limited. This study summarizes the development trajectory of administrative intelligent decision-making in major countries worldwide, analyzes the international competitive landscape of its theoretical and application research and highlights key focus areas. These findings offer valuable insights for advancing the construction of administrative intelligent decision-making systems in other nations.
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Zhong Du, Xiang Li and Zhi-Ping Fan
In the practice of live streaming e-commerce, the consumer demand is usually uncertain, and the inventory and prices can be decided by brand owners or streamers. To this end, this…
Abstract
Purpose
In the practice of live streaming e-commerce, the consumer demand is usually uncertain, and the inventory and prices can be decided by brand owners or streamers. To this end, this study examines the inventory and pricing decisions of the brand owner and streamer in a live streaming e-commerce supply chain under demand uncertainty.
Design/methodology/approach
In this study, four scenarios are considered, i.e. the brand owner determines the inventory and price (Scenario BB), the brand owner determines the inventory and the streamer determines the price (Scenario BS), the streamer determines the inventory and the brand owner determines the price (Scenario SB), and the streamer determines the inventory and price (Scenario SS).
Findings
The results show that the inventory and prices, as well as the profits of the brand owner and streamer increase with the consumer sensitivity to streamer’s sales effort level under the four scenarios. The inventory (price) is the highest under Scenario SS (SB), while that is the lowest under Scenario BB (BS). In addition, when the sensitivity is low, the brand owner’s profit is the highest under Scenario BB, otherwise, the profit is the highest under Scenario SS. Regardless of the sensitivity, the streamer’s profit is always the highest under Scenario SS.
Originality/value
Few studies focused on the inventory and pricing decisions of brand owners and streamers in live streaming e-commerce supply chains under demand uncertainty, while this work bridges the research gap. This study can provide theoretical basis and decision support for brand owners and streamers.
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Ping Ning, Dorothy DeWitt, Hai Leng Chin and Han Wang
This study aims to investigate the impact of viewing different types of digital environment images on college students’ positive emotions, nature relatedness and environmental…
Abstract
Purpose
This study aims to investigate the impact of viewing different types of digital environment images on college students’ positive emotions, nature relatedness and environmental preference. This aimed to address the gap in empirical studies regarding the effects of digital environment images on these psychological constructs.
Design/methodology/approach
This study used a three-group experimental between-subjects design. Participants (48 undergraduate students) were divided into three groups, each viewing a different set of digital images (nature, city or object). Pre- and posttest measures assessed positive emotions and nature relatedness, whereas environmental preference was measured after image viewing. One-way analysis of variance and post hoc Tukey’s honestly significant difference (HSD) tests were used to analyze the data.
Findings
Viewing digital nature images elicited significantly higher positive emotions, nature relatedness and environmental preference compared to viewing city or object images. In addition, environmental preference for the digital object group was marginally higher than the city group.
Research limitations/implications
This study was limited by its relatively small sample size. Although further research is needed to investigate the underlying mechanisms behind the observed effects, this study provides valuable implications for education, economic dimensions and public policy initiatives, encouraging the development of pro-environmental attitudes and behaviors.
Practical implications
The findings suggest that incorporating digital nature images into learning activities can promote positive emotions, nature relatedness and environmental preference among college students. This has implications for the design of digital learning environments, especially for those with limited access to natural environments.
Social implications
By promoting positive emotions and nature relatedness, digital nature experiences can contribute to emotional well-being and potentially foster pro-environmental behaviors. This can have implications for promoting sustainable lifestyles and environmental conservation efforts.
Originality/value
This study provides original empirical evidence on the impact of viewing digital environment images on several psychological constructs. It highlights the potential of digital nature experiences as a complement to direct nature exposure, particularly for those with limited access to natural environments. These findings contribute to the growing body of literature on the benefits of digital nature experiences and have implications for various fields, including education, environmental psychology and human–computer interaction.
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Chen Yang and Ping Jiang
The purpose of this paper is to explore how and when employee smart technology, artificial intelligence, robotics and algorithms (STARA) awareness affects job crafting through…
Abstract
Purpose
The purpose of this paper is to explore how and when employee smart technology, artificial intelligence, robotics and algorithms (STARA) awareness affects job crafting through challenge appraisal and threat appraisal and provides positive stress mindset as a moderator.
Design/methodology/approach
The survey data was collected from 319 employees in four Chinese companies. The hypotheses were tested using Mplus 7.0 and regression analysis.
Findings
The results indicate that STARA awareness positively prompts approach job crafting via challenge appraisal and also positively predicts avoidance job crafting via threat appraisal. Meanwhile, positive stress mindset enhanced the mediating effect of challenge appraisal and weakened the mediating effect of threat appraisal.
Practical implications
Leaders should prioritize hiring high-positive-stress mindset candidates for jobs, and organizations should also cultivate employees’ positive stress mindset.
Originality/value
Building on the cognitive appraisal theory of stress, this study reveals the underlying mechanism and boundary conditions behind the linkage of STARA awareness and job crafting.
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Antonia Egli, Theo Lynn, Pierangelo Rosati and Gary Sinclair
Automated social media messaging tactics can undermine trust in health institutions and public health advice. As such, we examine automated software programs (ASPs) and social…
Abstract
Purpose
Automated social media messaging tactics can undermine trust in health institutions and public health advice. As such, we examine automated software programs (ASPs) and social bots in the Twitter anti-vaccine discourse before and after the release of COVID-19 vaccines.
Design/methodology/approach
We compare two Twitter datasets comprising user accounts and associated English-language tweets featuring the keywords “#antivaxx” or “anti-vaxx.” The first dataset, from 2018 (pre-COVID vaccine), includes 3,154 user accounts and 6,380 tweets. The second comprises 327,067 accounts and 545,268 tweets published during the 12 months following December 1, 2020 (post-COVID vaccine). Using Information Laundering Theory (ILT), the datasets were examined manually and through user analytics and machine learning to identify activity, visibility, verification status, vaccine position, and ASP or bot technology use.
Findings
The post-COVID vaccine dataset showed an increase in highly probable bot accounts (31.09%) and anti-vaccine accounts. However, both datasets were dominated by pro-vaccine accounts; most highly active (59%) and highly visible (50%) accounts classified as probable bots were pro-vaccine.
Originality/value
This research is the first to compare bot behaviors in the “#antivaxx” discourse before and after the release of COVID-19 vaccines. The prevalence of mostly benevolent probable bot accounts suggests a potential overstatement of the threat posed by anti-vaccine accounts using ASPs or bot technologies. By highlighting bots as intermediaries that disseminate both pro- and anti-vaccine content, we extend ILT by identifying a benevolent variant and offering insights into bots as “pathways” to generating mainstream information.
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Cong Thuan Le and Thi Kim Lan Phan
The principal objective of this current research is to explore and test an underlying mechanism to solve the inconsistent relationship between supervisors’ developmental feedback…
Abstract
Purpose
The principal objective of this current research is to explore and test an underlying mechanism to solve the inconsistent relationship between supervisors’ developmental feedback and employee creativity. This study also tests the moderating role of absorptive capacity in fully understanding the relationship between two constructs.
Design/methodology/approach
A time-lagged survey was utilized to collect data from 317 employees working at information technology (IT) organizations in Vietnam. This research conducted a hierarchical regression analysis to examine the hypotheses.
Findings
This research found that employees’ operational skills fully mediated the link between supervisors’ developmental feedback and employees’ creative performance. Moreover, absorptive capacity positively moderated the relationship between supervisors’ developmental feedback and employees’ operational skills as well as the relationship between employees’ operational skills and employee creativity.
Originality/value
This research is one of the first papers to discuss the mediating role of employees’ operational skills in associating supervisors’ developmental feedback with employee creativity in response to the calls of previous studies. To fully comprehend the indirect impact of supervisors' developmental feedback on workers' creative performance, this research also examines the moderating influence of absorptive capacity at the individual level.
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Kaixuan Hou, Zhan-wen Niu and Yueran Zhang
The purpose of this study is to explore how to select a suitable supply chain collaboration paradigm (SCCP) based on the intelligent manufacturing model (IMM) of enterprises.
Abstract
Purpose
The purpose of this study is to explore how to select a suitable supply chain collaboration paradigm (SCCP) based on the intelligent manufacturing model (IMM) of enterprises.
Design/methodology/approach
Given the fit between internal collaboration and external collaboration, we propose a model to select a suitable SCCP based on two-sided matching between SCCPs and IMMs. In this decision problem, we invited five university scholars and seven related consultants to evaluate SCCPs and IMMs based on the regret theory, which is used to obtain the perceived utility and matching results. The evaluation values are comfortably expressed through probabilistic linguistic term sets (PLTSs). Also, we set the lowest acceptance threshold to improve the accuracy of matching results.
Findings
The findings indicate that the characteristics of IMMs can significantly influence the selection of SCCPs, and an SCCP is not suitable for all IMMs. Interestingly, the study findings suggest that the selection of SCCP is diverse and multi-optional under the constraints of IMMs.
Originality/value
Existing studies have explored supply chain collaboration (SCC) in Industry 4.0 to improve supply chain performance, but less attention has been paid to the impact of the match between SCCPs and IMMs on supply chain performance. And even fewer studies have addressed how to select a suitable SCCP in different IMMs. This study provides a unique contribution to the practice of SCC and expands the understanding of supply chain management in Industry 4.0.
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Manaf Al-Okaily and Aws Al-Okaily
Financial firms are looking for better ways to harness the power of data analytics to improve their decision quality in the financial modeling era. This study aims to explore key…
Abstract
Purpose
Financial firms are looking for better ways to harness the power of data analytics to improve their decision quality in the financial modeling era. This study aims to explore key factors influencing big data analytics-driven financial decision quality which has been given scant attention in the relevant literature.
Design/methodology/approach
The authors empirically examined the interrelations between five factors including technology capability, data capability, information quality, data-driven insights and financial decision quality drawing on quantitative data collected from Jordanian financial firms using a cross-sectional questionnaire survey.
Findings
The SmartPLS analysis outcomes revealed that both technology capability and data capability have a positive and direct influence on information quality and data-driven insights without any direct influence on financial decision quality. The findings also point to the importance and influence of information quality and data-driven insights on high-quality financial decisions.
Originality/value
The study for the first time enriches the knowledge and relevant literature by exploring the critical factors affecting big data-driven financial decision quality in the financial modeling context.