Małgorzata Bartosik-Purgat and Wiktoria Rakowska
The main purpose of the study is to identify the differences and similarities in the communication between B2B participants in cross-cultural environments.
Abstract
Purpose
The main purpose of the study is to identify the differences and similarities in the communication between B2B participants in cross-cultural environments.
Design/methodology/approach
The research methods used in the study are two-fold: the literature analysis is complemented by primary qualitative research conducted in small- and medium-sized enterprises operating in Poland and doing business internationally. The research was focused on two culturally different markets: China and the United States. In the empirical research, the authors used one of the qualitative methods – Individual Depth Interview (IDI).
Findings
General findings showed that the strongest influence of culture was identified among older (+50 years old) business partners. The younger ones are eager to adapt and try to understand others' viewpoints. The research results may be used in creating business communication models in the countries researched for companies that plan to enter both American and Chinese markets.
Practical implications
The results of the study may have useful applied managerial value and be used in cooperation between SMEs' B2B business partners, not only from Poland but also from the whole region of Central and Eastern Europe and the United States and China.
Social implications
The findings may help to understand and communicate with culturally different social groups such as co-workers, students, teachers, etc.
Originality/value
The research presented in the paper covers the gap in the literature because it relates to some new factors (like cultural heritage, age and type of industry) which determine the effectiveness of personal business communication between partners in the international marketplace.
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Ping Liu, Shouwei Li, Lijun Zhang and Wei Li
Building on the core concept of anthropomorphism and the empathy-helping theory, this research aims to examine how product anthropomorphism and buyer usage intentions affect…
Abstract
Purpose
Building on the core concept of anthropomorphism and the empathy-helping theory, this research aims to examine how product anthropomorphism and buyer usage intentions affect sellers’ pricing in second-hand markets as well as explore the psychological dynamics underlying these effects.
Design/methodology/approach
To test the hypotheses, a series of four experiments were conducted. Studies 1a (n = 140) and 1b (n = 140) employed a one-factor (product anthropomorphism: yes vs no) between-subject design and used chi-square analysis. Study 2 (n = 145) and Study 3 (n = 162) employed a 2 (usage intention: protective vs destructive) × 2 (product anthropomorphism: yes vs no) between-subject design and used two-way ANOVA and moderated mediation analysis.
Findings
The study found that even when potential buyers with destructive (vs protective) usage intentions offer higher prices, sellers of anthropomorphized (vs non-anthropomorphized) products are less willing to choose them (Studies 1a and 1b). When potential buyers express destructive (vs protective) usage intentions, sellers of anthropomorphized (vs non-anthropomorphized) products are less willing to offer discounts (Study 2), and the lowest price they are willing to accept is higher (Study 3). The level of perceived capacity for pain mediates these effects (Study 3).
Originality/value
These findings offer insights into the application of product anthropomorphism strategies and the second-hand transactions of used anthropomorphized products.
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Zhong Du, Xiang Li and Zhi-Ping Fan
In the practice of live streaming e-commerce, the consumer demand is usually uncertain, and the inventory and prices can be decided by brand owners or streamers. To this end, this…
Abstract
Purpose
In the practice of live streaming e-commerce, the consumer demand is usually uncertain, and the inventory and prices can be decided by brand owners or streamers. To this end, this study examines the inventory and pricing decisions of the brand owner and streamer in a live streaming e-commerce supply chain under demand uncertainty.
Design/methodology/approach
In this study, four scenarios are considered, i.e. the brand owner determines the inventory and price (Scenario BB), the brand owner determines the inventory and the streamer determines the price (Scenario BS), the streamer determines the inventory and the brand owner determines the price (Scenario SB), and the streamer determines the inventory and price (Scenario SS).
Findings
The results show that the inventory and prices, as well as the profits of the brand owner and streamer increase with the consumer sensitivity to streamer’s sales effort level under the four scenarios. The inventory (price) is the highest under Scenario SS (SB), while that is the lowest under Scenario BB (BS). In addition, when the sensitivity is low, the brand owner’s profit is the highest under Scenario BB, otherwise, the profit is the highest under Scenario SS. Regardless of the sensitivity, the streamer’s profit is always the highest under Scenario SS.
Originality/value
Few studies focused on the inventory and pricing decisions of brand owners and streamers in live streaming e-commerce supply chains under demand uncertainty, while this work bridges the research gap. This study can provide theoretical basis and decision support for brand owners and streamers.
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Abdulmajeed F. Al-Ofi, Mohammad A. Hassanain, Abdullah Ehtesham Akbar, Abdulwahab S. AlQanas, Adel Alshibani and Mohammad Sharif Zami
This study aims to explore the factors affecting sustainable workplace remodeling in Saudi Arabia.
Abstract
Purpose
This study aims to explore the factors affecting sustainable workplace remodeling in Saudi Arabia.
Design/methodology/approach
A literature review was conducted, resulting in 30 factors grouped into five categories. A questionnaire was designed and tested, and stakeholders including architects/engineers (A/Es), contractors and facilities managers were surveyed to evaluate the importance of these factors. The responses were analyzed to determine the relative importance index (RII), importance rating (IR) and ranking of each factor.
Findings
All 30 factors were evaluated as “Extremely Important” and “Very Important” in the collective assessment conducted by the three stakeholder categories. The findings revealed that the key factors, unanimously highlighted by all groups, include “The highest-ranking factors Constrained budget for the project”, “Availability of an experienced contractor in the remodeling field”, “Compliance with safety codes and standards”, “Underestimation of project complexity” and “Availability of specifications”.
Research limitations/implications
The study presents an approach for assessing stakeholder consensus, using the RII and Spearman’s rank correlation coefficient to analyze the results. This approach aims to improve understanding of how various stakeholders influence and perceive sustainability in construction projects.
Practical implications
The study offers guidance for various stakeholders, to integrate sustainable practices into their operations. It emphasizes communication, implementing cost-efficient designs and ensuring compliance with sustainability standards to enhance the longevity and efficiency of remodeled workplaces.
Originality/value
The study adds to the current knowledge base by providing insights into sustainable practices of workplace remodeling specific to the context of Saudi Arabia.
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Pingping Hou, Zheng Qian, Meng Xin Hu, Ji Qi Liu, Jun Zhang, Wei Zhao, Xiao Li, Yong Wang, HongYan Huang and Qian Ping Ran
The purpose of this study is to explore the interfacial adhesion between superhydrophobic coatings FC-X (X = 1%, 2%, 3%, 4% and 5%) and the concrete substrate, along with the…
Abstract
Purpose
The purpose of this study is to explore the interfacial adhesion between superhydrophobic coatings FC-X (X = 1%, 2%, 3%, 4% and 5%) and the concrete substrate, along with the impact of FC-X on the water repellency characteristics of the concrete substrate.
Design/methodology/approach
One synthetic step was adopted to prepare novel F-SiO2 NP hybrid fluororesin coating. The impact of varying mass fractions of F-SiO2 NPs on the superhydrophobicity of FC-X was analyzed and subsequently confirmed through water contact angle (WCA) measurements. Superhydrophobic coatings were simply applied to the concrete substrate using a one-step spraying method. The interfacial adhesion between FC-X and the concrete substrate was analyzed using tape pasting tests and abrasion resistance measurements. The influence of FC-X on the water repellency of the concrete substrate was investigated through measurements of water absorption, impermeability and electric flux.
Findings
FC-4% exhibits excellent superhydrophobicity, with a WCA of 157.5° and a sliding angle of 2.3°. Compared to control sample, FC-X exhibits better properties, including chemical durability, wear resistance, adhesion strength, abrasion resistance, water resistance and impermeability.
Practical implications
This study offers a thorough investigation into the practical implications of enhancing the durability and water repellency of concrete substrates by using superhydrophobic coatings, particularly FC-4%, which demonstrates exceptional superhydrophobicity alongside remarkable chemical durability, wear resistance, adhesion strength, abrasion resistance, water resistance and impermeability.
Originality/value
Through the examination of the interfacial adhesion between FC-X and the concrete substrate, along with an assessment of FC-X’s impact on the water repellency of the concrete, this paper provides valuable insights into the practical application of superhydrophobic coatings in enhancing the durability and performance of concrete materials.
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Jing Xiao, Ping Zeng and Lanlan Niu
Implementing a green strategy to enhance the competitiveness of enterprises is a hot topic in current research. Although most enterprises have formed a green strategy orientation…
Abstract
Purpose
Implementing a green strategy to enhance the competitiveness of enterprises is a hot topic in current research. Although most enterprises have formed a green strategy orientation (GSO), it has not been transformed into green competitiveness (GC). Prior studies have not thoroughly studied the effect and mechanism of GSO on GC. To fill this research gap, based on optimal distinctiveness theory, this paper discusses the mediating role of two kinds of green innovation (GI) in the GSO–GC relationship and the moderating role of big data capability (BDC).
Design/methodology/approach
This study adopts the quantitative research methods of multiple linear regression, Bootstrap and structural equation modeling (SEM). Data were collected through a questionnaire and a random sampling method was used to survey middle and senior managers and professionals in manufacturing enterprises. About 400 questionnaires were distributed, and 342 valid questionnaires were collected.
Findings
The conclusions show that GSO significantly positively affects GI and GC. Still, it turns out that only strategic green innovation (SGI) mediates the GSO–GC relationship. BDC can positively moderate the mediation effect of SGI between GSO and GC, thus supporting the moderated mediation model.
Research limitations/implications
This study used a survey questionnaire from Chinese manufacturing enterprises to collect data, but the sample size was limited. Furthermore, the mediating mechanism by which GSO affects GC requires further exploration. This study directly establishes the GSO–GC relationship based on the optimal distinctiveness theory, making an essential contribution to the literature on GSO and GC. At the same time, this paper uses GI as a bridge to connect the relationship between GSO and GC, enriching the literature on GI. In addition, we consider BDC to be a moderator, expanding the boundaries of the GSO–GC relationship.
Practical implications
This study provides new knowledge and insights for manufacturing enterprises to construct and implement green strategies to achieve GC. More importantly, managers should attach great importance to the critical role of SGI and BDC.
Originality/value
This study understands the importance of GSO, SGI and BDC to GC in theory and practice.
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Lin fang Wang, Brian Yim, Doori Song and Yi Zhang
Adopting the context, input, process and product (CIPP) evaluation assessment model, this study aims to achieve three objectives: (1) to identify the characteristics of…
Abstract
Purpose
Adopting the context, input, process and product (CIPP) evaluation assessment model, this study aims to achieve three objectives: (1) to identify the characteristics of educational activities conducted by the International Table Tennis Federation (ITTF) museum; (2) to explore the key factors that promote and optimize the educational objectives of the ITTF museum and (3) to develop a framework that attempts to unpack the complex and dynamic processes of activities conducted by the ITTF museum.
Design/methodology/approach
A qualitative research using in-depth interviews was conducted to explore the functions and activities of the ITTF museum.
Findings
The path of educational activities carried out is expressed in four aspects: (1) educational background including philosophy and purpose, advantages possessed and the learning needs and readiness of the audience; (2) the resource input includes resource allocation, venue structure, funding channels and the basis of activity program design; (3) the educational activity process includes external cooperation and exchange, the specific content of the activity programs, the teaching strategies and methods during the activities and the response to the challenges of the epidemic and (4) the results of the activities include the number of audience and population distribution, evaluation and feedback of the activities, ways and means of promoting the activities and difficulties and challenges faced.
Research limitations/implications
In the follow-up studies, quantitative research can be conducted by developing a questionnaire based on the current study’s findings. Evaluation scales can be set to continue to enrich and improve the uncovered research content, which is conducive to promoting the objectives of the ITTF museum and giving full play to the educational function, thus enriching the research of sports museums.
Originality/value
The contributions of this study are as follows. First, it enriches the application of the CIPP assessment model in the context of sports museums. It helps the ITTP museum better perform its educational function and provides a reference for future activities of sports museums.
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Ping Liu, Ling Yuan and Zhenwu Jiang
Over the past decade, artificial intelligence (AI) technologies have rapidly advanced organizational management, with many organizations adopting AI-based algorithms to enhance…
Abstract
Purpose
Over the past decade, artificial intelligence (AI) technologies have rapidly advanced organizational management, with many organizations adopting AI-based algorithms to enhance employee management efficiency. However, there remains a lack of sufficient empirical research on the specific impacts of these algorithmic management practices on employee behavior, particularly the potential negative effects. To address this gap, this study constructs a model based on the psychological ownership theory, aiming to investigate how algorithmic management affects employees’ knowledge hiding.
Design/methodology/approach
This study validates the model through a situational experiment and a multi-wave field study involving full-time employees in organizations implementing algorithmic management. Various analytical methods, including analysis of variance, regression analysis and path analysis, were used to systematically test the hypotheses.
Findings
The study reveals that algorithmic management exerts a positive indirect influence on knowledge hiding through the psychological ownership of personal knowledge. This effect is particularly pronounced when employees have lower organizational identification, highlighting the critical role of organizational culture in the effectiveness of technological applications.
Originality/value
This study is among the first empirical investigations to explore the relationship between algorithmic management and employee knowledge hiding from an individual perception perspective. By applying psychological ownership theory, it not only addresses the current theoretical gap regarding the negative effects of algorithmic management but also provides new theoretical and empirical support for the governance and prevention of knowledge hiding within organizations in the context of AI algorithm application. The study highlights the importance of considering employee psychology (i.e. psychological ownership of personal knowledge) and organizational culture (i.e. organizational identification) under algorithmic management. This understanding aids organizations in better managing knowledge risks while maximizing technological advantages and effectively designing organizational change strategies.
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Chen Yang and Ping Jiang
The purpose of this paper is to explore how and when employee smart technology, artificial intelligence, robotics and algorithms (STARA) awareness affects job crafting through…
Abstract
Purpose
The purpose of this paper is to explore how and when employee smart technology, artificial intelligence, robotics and algorithms (STARA) awareness affects job crafting through challenge appraisal and threat appraisal and provides positive stress mindset as a moderator.
Design/methodology/approach
The survey data was collected from 319 employees in four Chinese companies. The hypotheses were tested using Mplus 7.0 and regression analysis.
Findings
The results indicate that STARA awareness positively prompts approach job crafting via challenge appraisal and also positively predicts avoidance job crafting via threat appraisal. Meanwhile, positive stress mindset enhanced the mediating effect of challenge appraisal and weakened the mediating effect of threat appraisal.
Practical implications
Leaders should prioritize hiring high-positive-stress mindset candidates for jobs, and organizations should also cultivate employees’ positive stress mindset.
Originality/value
Building on the cognitive appraisal theory of stress, this study reveals the underlying mechanism and boundary conditions behind the linkage of STARA awareness and job crafting.
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Abstract
Purpose
On the premise of verifying whether the platformization organization of DEEs is born, this work aims to explore the evolutionary process of the organizational structure of digital entrepreneurial enterprises (DEEs) and to further reveal the drivers of organizational structure evolution from the perspective of data resources.
Design/methodology/approach
The authors use a longitudinal two-case approach to analyze rich archival and interview data from two DEEs in China.
Findings
The findings reveal that the organizational structure of DEEs evolves from hierarchy, network and flatlization to platformization, that the drivers of evolution include building data flow channels, removing barriers of data flow and forming data rules. Meanwhile, the coordination devices in this process have gradually evolved from hierarchy to standard operating procedures, shared culture, norms, etc. to achieve a balance between commercial and creative success.
Originality/value
This work develops a framework for the evolution of organizational structure of DEEs from organization design theory lens and provide some management insights into the development of DEEs.