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The primary purpose of this study is to examine the factors leading to shopping cart abandonment and construct a model depicting interrelationship among them using interpretive structural modeling (ISM) and Matriced Impact Croises Multiplication Appliquee an un Classement (MICMAC).

Initially, 20 factors leading to shopping cart abandonment were extracted through a systematic literature review and expert opinions. Fifteen factors were finalized using the importance index and CIMTC method, for which consistency has been checked in SPSS software through a statistical reliability test. Finally, ISM and MICMAC approach is used to develop a model depicting the contextual relationship among finalized factors of shopping cart abandonment.

The ISM model depicts a technical glitch (SC8), cash on delivery not available (SC4), bad checkout interface (SC9), just browsing (SC11), and lack of physical examination (SC12) are drivers or independent factors. Additionally, four quadrants have been formulated in MICMAC analysis based on their dependency and driving power. This facilitates technical managers of e-commerce companies to focus more on factors leading to shopping cart abandonment according to their dependency and driving power.

Taking an expert’s opinion as a base may affect the results of the study due to biases based on subjectivity.

This study’s outcomes would accommodate practitioners, researchers, and multinational or national companies to indulge in e-commerce to anticipate factors restricting the general public from online shopping.

For the successful running of an e-commerce business and to retain the confidence of e-shoppers, every e-commerce company must make a strategy for controlling factors leading to shopping cart abandonment at the initial stage. So, this paper attempts to highlight the main factors leading to shopping cart abandonment and interrelate them using ISM and MICMAC approaches. It provides a clear path to technical heads, researchers, and consultants for handling these shopping cart abandonment factors.

Introduction: With a rapid increase in the application of artificial intelligence and machine learning, new Artificial Intelligence (AI) technologies are now playing a vital role in evolving green human resource management practices in the sustainable development of organizations. A thorough analysis of the part of AI technologies in Green Human Resource Management (GHRM) is still an ongoing process.

Purpose: This chapter/study aims to provide an overview of the changing paradigm of human resource management practices into Green Human Resource Management Practices and the role of Artificial Intelligence interventions in various aspects of talent management, talent acquisition, and talent retention.

Design/methodology/approach: This study is based on the systemic review of 37 research studies and reports on human resource management practices, green human resource management, artificial intelligence, and talent management strategies.

Findings: The findings below show a change in human resource management practices encouraging new technologies, software solutions, and artificial intelligence. Green management practices are overtaking the traditional mindsets and work environment. This transformation has synergized the adoption of artificial intelligence and G-HRM practices, encouraging innovative and positive work behaviors.

Originality/value: The originality of this study lies in fulfilling the existing gap in the studies of the role of artificial intelligence and its effects on green human resource management. Its value counts in showing the aspects of innovation in HRM with sustainability and advanced technology.

Purpose: Focusing on Sri Lanka’s banking industry, our study examines the effect of corporate social responsibility (CSR) on organisational competitive performance (OCP) with the moderating role of organisational culture.

Methodology: We conducted a quantitative research study utilising a survey as the research strategy. A standardised, self-administered questionnaire on a 5-point Likert scale was given to 281 banking industry experts who participated in the study.

Findings: The study found a substantial moderating impact of organisational culture on the relationship between corporate social responsibility and organisational competitive performance. Notably, the study found that responsibility to employees, responsibility to suppliers or business partners, and responsibility to government and regulatory authorities have a positive influence on organizational competitive performance. Nevertheless, our research suggests that in the Sri Lankan context, there is no substantial influence of responsibilities towards customers, shareholders, community, and the environment on the competitive performance of organisations.

Implications of the study: This study’s ramifications cover immediate and long-term scenarios. The findings will be helpful for managers in the banking industry, shareholders, and other stakeholders, providing insights into the advantages of implementing CSR principles.

Originality: This study backs the literature by investigating the moderating role of culture on the association between CSR and performance, as the first study to investigate the same in Sri Lanka, to the best of the knowledge.

Purpose: With a focus on its foundations, significance, applications, and results, this chapter attempts to investigate the idea of Green HRM, or Green Human Resources Management, in the context of changing business environments.

Need for the study: The growing focus on environmental sustainability is a challenge for HR professionals in terms of successfully integrating eco-friendly practices into HR initiatives. The benefits and ramifications of implementing Green HRM are discussed in this paper, which also highlights the growing significance of incorporating environmental issues into HRM processes.

Methodology: The chapter investigates the principles and results of Green HRM by conducting a thorough analysis of the body of existing literature and empirical investigations. The influence of eco-friendly HRM on work-related attitudes, productivity, resource efficiency, waste reduction, work–life balance, cost savings, and employee performance and retention is examined using a qualitative approach.

Findings: The results indicate that implementing Green HRM has a favorable impact on a number of organizational functioning elements. In addition to encouraging resource efficiency and waste reduction, it improves staff attitudes, productivity, and retention. Green HRM also helps to create workplaces that are socially and environmentally conscious.

Practical implications: The study provides useful insights for HR practitioners by highlighting the core components of Green HRM that enhance conventional HRM methods. Organizations can develop sustainable workplaces that meet environmental goals while improving overall performance and employee well-being by integrating eco-friendly activities into HR strategies.

Purpose: This study aims to explore the efforts of several Asian countries adopting blockchain-enabled letter of credit (LC) processes and highlight the key challenges hindering blockchain adoption into the entire LC system.

Need for the study: As trade volume among countries grows, nations should agree on the technology’s application mechanism to prevent disputes over discrete practices. As blockchain is a borderless approach, the global context of the applications should be considered, incorporating the cases of Asia, the hub of intraregional collaboration in trading.

Methodology: This chapter has surveyed the existing literature to identify the dichotomy between blockchain-enabled LC and traditional LC. Ten Asian countries were selected considering their adaptation motivations, number of use cases, and economic outlook. The case-study method was applied to compare the counties.

Findings: Countries reported blockchain-enabled LC as time-efficient, less costly, and secure. Interoperability, scalability, the absence of legal and administrative infrastructure, stress for new skills, and cyber security concerns are the most cited challenges among users. Instances of regulatory sandbox and collaborative effort were found among some countries, although some countries have yet to publish application guidelines.

Practical implication: The study provides comparative pictures of blockchain-enabled LC systems adopted by several Asian countries. This will contribute to future collaboration between Asian countries to create a unified and standardised trade financing platform. The study will also contribute to the future formulation of guidelines for administrative methodologies of the permissioned blockchain application in the trade finance section.

Introduction: The importance of green economy policies for sustainable development is widely recognized, yet there is a notable gap in literature regarding their application in regions like Karabakh, Azerbaijan. This study addresses this gap by exploring the feasibility of transferring Swiss green economy policies to Karabakh, considering its socio-economic context and aspirations.

Purpose: This study assesses the feasibility and efficacy of applying Switzerland’s green economy policies to Karabakh. By evaluating Switzerland’s innovation potential and Azerbaijan’s renewable energy landscape, it aims to determine the compatibility and potential benefits of implementing Swiss policies in Karabakh.

Methodology: Utilizing a multifaceted approach, the study first analyzes Switzerland’s innovation potential using data from the Global Innovation Index. It then employs a mathematical model to assess the shares of renewable energy sources in Karabakh’s energy supply from 2020 to 2022, providing insights into its renewable energy landscape and alignment with Swiss policies.

Findings: The study uncovers substantial potential for renewable energy growth in Karabakh, notably in wind and solar power. Hydropower maintains its reliability in energy supply, while wind and solar sources gain prominence. Insights from Switzerland’s Innovation Index highlight the relevance of Swiss green economy policies for Karabakh’s context.

Practical implications: Emulating Switzerland’s green economy model can drive sustainable development in Karabakh. Collaboration among Azerbaijan, Switzerland, and the private sector is pivotal for setting global sustainable development goals and enacting policy reforms. Switzerland’s dedication to a circular economy provides a compelling framework for revitalizing the Karabakh region.

Introduction: To facilitate the effective operation of green credit, every nation should establish a framework of green credit policies. The banking system, particularly commercial banks, has implemented several regulations to encourage green credit and financial activities in general. The State Bank of Vietnam also emphasizes the development of green credit by utilizing management documents issued by the Government and the State Bank.

Purpose: The chapter focuses on statistical analysis and policy recommendations for green credit implementation in Vietnam, employing practical implications to support the development of macro-management policies that promote sustainable development.

Methodology: We use analysis methods, statistics, comparison, and synthesis of data on green credit at Vietnamese commercial banks to analyze the current situation.

Findings: Challenges arise during the execution phase due to the need for more legal documentation about management concerning risk assessment, standards, and subjects bestowed with green credit.

Practical implications: The government should build a solid legal framework with detailed guidance for all stakeholders relating to the green credit process. Commercial banks in Vietnam should develop various products and services related to green credit with attractive content to promote this kind of credit.

Purpose: This study explores the relationship between energy use and human development, specifically focusing on Jordan’s household sector. The purpose is to understand the implications for achieving the UN’s Sustainable Development Goal 7 (Affordable and clean energy).

Need for the study: Given the global challenge of achieving sustainable development, it is crucial to investigate the dynamics between energy use and human development. Understanding the factors influencing this relationship is essential for formulating effective strategies and policies.

Methodology: This study focuses on Jordan and analyzes data from 2008 and 2017 using the theory of energy ladder and energy stacking. It examines the effects of household energy use on human well-being through socio-economic and environmental factors such as income, health, and education expenditure.

Findings: The results indicate a strong association between household energy expenditure and the human development index in Jordan. However, this relationship is likely to be indirect, with household energy use influencing welfare through its effects on income, health, and education expenditure. Improving the quality of education, increasing access to universal health services, and promoting income growth are key factors for enhancing human well-being.

Practical implications: The findings highlight the importance of considering social, economic, and environmental factors in achieving a sustainable and equitable energy transition. Policy recommendations are formulated based on the study’s insights, aiming to address the specific challenges and opportunities in Jordan and facilitate the realization of SDG7.

Purpose: This chapter aims to give thought to tourism marketing and local community development of Kuakata, and we strive to determine how community-centric marketing initiatives contribute to the sustainable development of the tourism sector and the local community in Kuakata, Bangladesh.

Design/methodology/approach: We employ this chapter with secondary data from the previous literature of the relevant study of research papers. The design allows for an understanding marketing strategies’ impact on community development in beach tourism marketing in Bangladesh.

Findings: The findings reveal that community-centric marketing initiatives in Kuakata impact beach tourism and local community development. Collaborative efforts, such as community-led tours and cultural festivals, contribute to increased tourist engagement, revenue, and improved community well-being in the tourism industry in Bangladesh.

Research limitations: The study is based on marketing concepts and local community development in Kuakata. Future research could explore additional marketing factors influencing the success of community-centric marketing and assess their applicability in diverse settings intended for tourism development in Bangladesh.

Practical implications: Practically, this study provides valuable insights for tourism stakeholders, policymakers, and local communities seeking to enhance the symbiotic relationship between tourism marketing and community development.

Originality/value: The study’s originality lies in exploring community-centric marketing strategies as catalysts for positive change, providing valuable lessons for sustainable tourism development globally. The study emphasizes collaborative approaches’ potential in fostering mutually beneficial outcomes for tourists and local communities.