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Article
Publication date: 30 April 2024

Shih Yung Chou

This paper aims to explore approaches that organizations can implement to manage talents through organizational socialization.

Abstract

Purpose

This paper aims to explore approaches that organizations can implement to manage talents through organizational socialization.

Design/methodology/approach

This paper is conducted based on relevant human resources (HR) work experiences in various organizations and the HR literature.

Findings

Organizations need to systematically and periodically review and modify their organizational socialization process. A one-size-fits-all organizational socialization process is unhelpful and ineffective.

Originality/value

This paper provides value to HR managers and talent management specialists involved in designing and implementing organizational socialization.

Details

Strategic HR Review, vol. 23 no. 5
Type: Research Article
ISSN: 1475-4398

Keywords

Article
Publication date: 21 August 2024

Yung-Chuan Huang

The purpose of current study aims to provide a different perspective on customer-based brand equity (CBBE) and integrate this with previous brand equity theory to contribute to…

Abstract

Purpose

The purpose of current study aims to provide a different perspective on customer-based brand equity (CBBE) and integrate this with previous brand equity theory to contribute to the brand equity literature.

Design/methodology/approach

Proposed hypotheses were verified using structural equation modelling (SEM) with multiple datasets. Study 1 collected data from 574 foreign tourists and 624 domestic tourists of culinary tourism. Study 2 used 1,020 customers from anti-epidemic restaurants, and Study 3 investigated 464 hotel customers’ perceptions of customer-based brand equity.

Findings

Building on the mediation-moderation model, the present study posits that perceived quality relates to brand loyalty through brand image and brand awareness of using 2,682 participants. Specifically, we argue that this indirect relationship exhibits a difference moderated pattern in which motivation and hedonic function are most likely to benefit from revisit destinations for tourists when they are moderate. We further explored the new anti-epidemic concepts of COVID-19 and identified restaurant operation as an important moderator that influences customer image of restaurant revisit.

Originality/value

Until now, no tourism and hospitality studies have addressed these unsolved problems in an integrated manner. This study was to investigate the brand equity development process.

Details

Management Decision, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0025-1747

Keywords

Article
Publication date: 18 October 2024

Phuoc Luong Le, Mai Quynh Nguyen and Hai Thanh Pham

Enhancing sustainable construction supply chain performance is crucial and can be achieved through supply chain integration, eco-design and digital transformation. This study aims…

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Abstract

Purpose

Enhancing sustainable construction supply chain performance is crucial and can be achieved through supply chain integration, eco-design and digital transformation. This study aims to evaluate the impacts of supply chain integration, eco-design and digital transformation on the performance of construction supply chains.

Design/methodology/approach

This study uses the PLS-SEM model to analyze the data collected by survey. Experts’ evaluation also validated the results of the structural model.

Findings

Sustainable supply chain performance in construction projects is significantly impacted by supply chain integration, eco-design and digital transformation. The results also suggest that supply chain integration and eco-design can be enhanced by focusing on digital transformation.

Research limitations/implications

Construction managers can enhance the performance of sustainable construction supply chains. This study contributes to the understanding of sustainable supply chain management in the construction sector, which is consistent with dynamic capacities theory.

Originality/value

Current research has not examined the roles of supply chain integration, eco-design and digital transformation in enhancing sustainable supply chain performance in the construction industry. These roles have been superficially considered in prior studies.

Details

Engineering, Construction and Architectural Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0969-9988

Keywords

Article
Publication date: 10 July 2023

Narjess Said, Kaouther Ben Mansour, Nedra Bahri-Ammari, Anish Yousaf and Abhishek Mishra

This study aims to propose a research model integrating technology acceptance model 3 (TAM3) constructs and human aspects of humanoid service robots (HSRs), measured by the…

1686

Abstract

Purpose

This study aims to propose a research model integrating technology acceptance model 3 (TAM3) constructs and human aspects of humanoid service robots (HSRs), measured by the Godspeed questionnaire series and tested across two hotel properties in Japan and the USA.

Design/methodology/approach

Potential participants were approached randomly by email invitation. A final sample size of 395 across two hotels, one in Japan and the other in the USA, was obtained, and the data were analysed using structural equation modelling.

Findings

The results confirm that perceived usefulness, driven by subjective norms and output quality, and perceived ease of use, driven by perceived enjoyment and absence of anxiety, are the immediate direct determinants of users’ re-patronage intentions for HSRs. Results also showed that users prefer anthropomorphism, perceived intelligence and the safety of an HSR for reusing it.

Practical implications

The findings have practical implications for the hospitality industry, suggesting multiple attributes of an HSRs that managers need to consider before deploying them in their properties.

Originality/value

The current study proposes an integrated model determining factors that affect the re-patronage of HSRs in hotels.

Details

International Journal of Contemporary Hospitality Management, vol. 36 no. 6
Type: Research Article
ISSN: 0959-6119

Keywords

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