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Motivated by the advancements in the discussions of environmental, social, and governance globally, this study aims to improve the knowledge of corporate sustainability motivations and engagement through a qualitative cross-company case study analysis of two consumer goods multinationals, Natura & Co. headquartered in Brazil, and The Coca-Cola Company, headquartered in the USA. The cases were chosen to compare the two companies’ corporate sustainable development (SD) motivations, one headquartered in an emerging and the other in a developed country. This study also assesses the balance between these corporations’ global and local sustainability agendas, comparing their worldwide engagement promises to their actual deliveries vis-à-vis national-institutional arrangements. As contributions to the field, comparing the cases surfaced valuable insights and additional theoretical abstractions on corporate sustainability, including proposing a new SD-engagement typology.

This study aims to explore how rapport is operationalised in police interviews with victims in the United Kingdom and Spain. Rapport is considered a key element in the success of investigative interviewing and therefore, police interviewers are trained to use rapport-building techniques throughout the interview. Previous research has enabled us to understand what rapport is and how it works in interviews with victims (Abbe and Brandon, 2012; Dando et al., 2016; Walsh and Bull, 2010). However, it has been highlighted that the expression of rapport may vary between cultures (Matsumoto and Hwang, 2021), as there are cultural and linguistic differences concerning interactional factors.

To uncover this, British and Spanish police interviewing guidelines are examined with regard to rapport techniques and how they are conceptualised. Then, a discourse-pragmatic and ethnographic approach is applied to real interviews with victims in the United Kingdom and Spain, to analyse what happens in real practice and how rapport with victims is expressed linguistically in British English and European Spanish.

The study unfolds certain linguistic subtleties in relation to “face-related issues” that need to be considered for future research on rapport in investigative interviews with victims, particularly in multicultural interviewing contexts.

The findings from this study contribute to a better understanding of how rapport is operationalised in different contexts and how the expression of rapport is tied to cultural and linguistic patterns that influence how people communicate.

This paper aims to offer a critical biography of labor union organizer Rose Pesotta (1896–1965) as a case study attempt to extend management history’s boundaries of who is considered a model in the field to a woman who worked as a labor union organizer and who developed innovative inclusion strategies to bring new people into her union. The biography has importance to the field because it shows how contemporary concepts such as intersectionality and inclusion can help explain historical organizational conflicts and difficulties motivating workers.

The primary methodology involved close reading and analysis of unpublished primary sources such as letters and memos dealing with Rose Pesotta’s 1933–1941 career as an organizer for the International Ladies Garment Workers Union (ILGWU) as well as contemporary analyses of garment unions and gender relations in the interwar period.

While positionality, intersectionality and inclusion are relatively new research terms, this analysis of ILGWU organizing in the 1930s and early 1940s shows the importance of these concepts in understanding the union’s politics at that time.

This paper, to the best of the author’s knowledge, is one of the first in the management history literature to present a biography of a labor leader who returned to the ranks at some point in her adult career and earned her living as a sewing machine operator. It thus expands the representativeness of the people whom the field sees as important for students of management to study and learn from.