This paper aims (1) to create a sense of resonance with Maida Herman Solomon and her ideas, (2) to inspire a reconsideration of current management history (the unquestioned block…
Abstract
Purpose
This paper aims (1) to create a sense of resonance with Maida Herman Solomon and her ideas, (2) to inspire a reconsideration of current management history (the unquestioned block box of dominant figures, dominant foci and dominant practices), (3) to bring Solomon’s contributions to clinical social work into present discourse in management and organizational studies and (4) to foster recognition for Solomon in her own field of social work, as forerunner in a developing profession. Guiding this study is the question: “What are Solomon’s key contributions and why is she overlooked?”
Design/methodology/approach
This paper features a novel methodology, ficto-feminism. The feminism in ficto-feminism is presented as ontology, epistemology, method and mode of writing. Ficto-feminism combines polemical (or prowoman writing) with aspects of collective biography, autoethnography and fictocriticism. As such, the paper contributes to the emerging feminist tradition of writing differently. The approach is an embodied and reflexive approach that engages with history to investigate the absence of women.
Findings
Maida Solomon was an educator, researcher, practitioner and advocate. Her contributions to the development and practice of clinical social work spanned over 60 years, and yet, she is little more than a footnote in the history of the field. Her contributions include authoring and implementing graduate programming, which continues to be the taken for granted training; penning some of the most seminal works and advancing theory; introducing academic and scientific approaches, which saw the field professionalize and adopt new standards; and helping to change the way that society thought about mental health and sexual health. A confluence of factors contributes to her marginalization and neglect: gender, ethnicity, the feminized field of social work and the stigmatized focus for her practice.
Originality/value
The paper combines assertive autobiographical and literary strategies to foreground an overlooked female leader in the field of clinical social work, namely, Maida Solomon. Drawing on biographical material, literature, media and archival material, this paper features a fictional but truthful conversation between the present-day author/writer/historian and the posthumous, historical protagonist (Maida Solomon). In so doing, the engagement with history is both one that deconstructs while reconstructing a historical account with both aesthetic and political implications.
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Robert Kwame Dzogbenuku, Evans Sokro and Kwasi Dartey-Baah
This study seeks to assess how a humane leadership style affects customer service orientation among casual employees of financial service institutions in Ghana. Using job…
Abstract
Purpose
This study seeks to assess how a humane leadership style affects customer service orientation among casual employees of financial service institutions in Ghana. Using job satisfaction as a moderator, this study predicts that a humane leadership style influences casual employees’ customer service orientation.
Design/methodology/approach
Survey data were obtained from 328 frontline casual employees of financial service firms. The structural equation modelling technique of partial least squares was used to test the hypothesised relationships.
Findings
The study found that a humane leadership style positively and significantly drives customer service behaviour. Job satisfaction also had a positive effect on customer service orientation among casual employees.
Originality/value
The study appears to be the first of its kind to explore the moderating role of job satisfaction in the connection between humane leadership and customer service orientation from the perspective of casual employees. The study highlights insightful practical implications for corporate managers, HR practitioners and marketing academics.
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Robert A. Warren and Timothy J. Fogarty
The Criminal Investigations unit of the Internal Revenue Service (IRS) is charged with the criminal enforcement of the tax code. Using a grounded theory approach and based on 32…
Abstract
The Criminal Investigations unit of the Internal Revenue Service (IRS) is charged with the criminal enforcement of the tax code. Using a grounded theory approach and based on 32 interviews with 28 retired and four active special agents of the IRS, this paper attempts to explore their world. This is structured with the job characteristics model, which evaluates work roles in accordance with the extent that incumbents possess the opportunity to use a variety of skills, exercise autonomy, receive feedback, experience the significance of their work and are able to produce whole results. In general, the interviews suggest that the work of special agents is highly enriched in these terms. Nonetheless, Criminal Investigations itself is challenged as an organization on several fronts.
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This chapter examines the Netherlands’ challenges in safeguarding its low-lying coastline against rising sea levels and the consequences of coastal defense strategies on marine…
Abstract
This chapter examines the Netherlands’ challenges in safeguarding its low-lying coastline against rising sea levels and the consequences of coastal defense strategies on marine life, particularly in relation to SDG14. Sea-level rise necessitates increased soft coastal defense strategies, affecting seafloor areas and marine biodiversity through sand extraction and sand nourishments. The use of hard structures for coastal defense contributes to the loss of natural coastal habitats, raising biodiversity concerns. The chapter explores the potential benefits of artificial hard surfaces as marine habitats, emphasising the need for careful design to prevent ecological problems caused by invasive species. Strategies for enhancing biodiversity on human-made hard substrate structures, including material variations, hole drilling, and adaptations, are discussed. The ecological impact of marine sand extraction is examined, detailing its effects on benthic fauna, sediment characteristics, primary production, and fish and shrimp populations. Solutions proposed include improved design for mining areas, ecosystem-based rules for extraction sites, and ecologically enriched extraction areas. The ecosystem effects of marine sand nourishments are also analysed, considering the impact on habitat suitability for various species. The chemical effects of anaerobic sediment and recovery challenges are addressed. Mitigation measures, such as strategic nourishment location and timing, adherence to local morphology, and technical solutions, are suggested. The chapter underscores the importance of education in Nature-based Solutions and announces the launch of a new BSc programme in Marine Sciences at Wageningen University & Research, integrating social and ecological knowledge to address challenges in seas, oceans, and coastal regions and support SDG14 goals.
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Hyperinflation is a rare form of macroeconomic crisis that often results from extreme political events, such as revolution or regime change. The 1989–1990 Argentine hyperinflation…
Abstract
Hyperinflation is a rare form of macroeconomic crisis that often results from extreme political events, such as revolution or regime change. The 1989–1990 Argentine hyperinflation is puzzling because it occurred in the absence of such an event. Moreover, conventional fiscal mechanisms linking political processes to hyperinflation do not sufficiently explain the Argentine case. Previous theories emphasizing distributional conflict and institutional weakness contain key elements of an explanation of the Argentine hyperinflation but do not capture the range of mechanisms that produced extreme financial instability. This chapter offers an elite theory approach that subsumes elements of these approaches within a broader theory of elite fragmentation, competition, and conflict. Elite fragmentation inhibits collective action in both economic and state elites, resulting in deficits in policymaking capacity. Fragmentation among state policy elites leads to policy volatility and incoherence, while fragmentation among politically mobilized economic elites results in elite stalemates constraining the options of policy elites. These policymaking patterns lead to prolonged delays in the adjustment of unsustainable organizational structures, resulting in explosive forms of crises.
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Jean-Louis Ermine, Denise Bedford and Alexeis Garcia-Perez
This chapter considers the challenges of applying engineering practices to knowledge. Knowledge cannot be managed like other forms of capital because it is tacit and intangible…
Abstract
Chapter Summary
This chapter considers the challenges of applying engineering practices to knowledge. Knowledge cannot be managed like other forms of capital because it is tacit and intangible. Research has identified economic properties and behaviors that set it apart from physical and financial capital. The authors translate the economic typology of human, structural, and relational capital to Blackler’s four forms of characterizations: embrained, embodied, embedded, and encultured. Knowledge elicitation techniques are discussed, and aligned with Blakely’s four forms of characterizations.
Anuja Shukla and Poornima Jirli
This study examines the ethical and social consequences of the accelerated adoption of new technologies. An empirical approach is employed to explore the impacts of rapid…
Abstract
This study examines the ethical and social consequences of the accelerated adoption of new technologies. An empirical approach is employed to explore the impacts of rapid technological integration on societal norms, ethical considerations, and individual behaviours. Responses from 305 participants are analysed using partial least squares structural equation modelling (PLS-SEM), focusing on perceived usefulness, ease of use, relative advantage, personal innovativeness, and fear of missing out (FOMO). The findings unveil intricate interactions between technological advancements and ethical–social dynamics, underscoring challenges and opportunities. This study offers critical insights for policymakers, technology developers, and society at large, aiming to encourage a more ethically informed and socially conscious approach to technology adoption.
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Katrina E. Forbes-McKay and Sarah Henderson
This study investigates the relationship between mental well-being (MWB) and social support (SS) whilst addressing the paucity of research on students' support for emergency…
Abstract
Purpose
This study investigates the relationship between mental well-being (MWB) and social support (SS) whilst addressing the paucity of research on students' support for emergency contact schemes (ECSs) and their views on how and when such schemes should be implemented.
Design/methodology/approach
In total, 113 students recruited via opportunistic sampling completed an online survey including the Interpersonal Support Evaluation List - shortened version (Cohen et al. 1985), Warwick–Edinburgh Mental Wellbeing Scale (Tennant et al. 2007) and questions about ECS. A correlational design used the Pearson product-moment correlation to explore the relationship between MWB and SS. A between-subjects design using independent measures t-test investigated differences in SS and MWB between those with and without a “trusted person” (TP).
Findings
The preferred name was “Named Trusted Person Scheme” (NTPS), the preferred TP was parent/guardian or partner, and the preferred means of contact was Personal Tutor to mobile phone. Most students (96%) supported the use of an NTPS when serious concerns were raised about mental or physical health, personal safety or student engagement. Those opposed were concerned about a loss of agency, identifying a TP or the TP worsening the situation. MWB was positively correlated with SS, and those with a TP had higher levels of MWB and SS than those without.
Originality/value
This study addresses the under-explored area of students' support for ECS, whilst enhancing our understanding of the relationship between MWB and SS especially amongst those without a person they can trust. This research provides valuable insights for universities looking to implement or refine such schemes, with the potential to improve students' MWB, academic achievement and retention by enhancing support.
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The purpose of this qualitative study is to explore how high school social studies teachers perceive and address controversial topics in politically polarized suburban classrooms…
Abstract
Purpose
The purpose of this qualitative study is to explore how high school social studies teachers perceive and address controversial topics in politically polarized suburban classrooms. Research indicates that political polarization significantly affects both teachers and students, with suburban communities being some of the most politically divided in the U.S. By examining the experiences of teachers in these suburban settings and their approaches to handling controversial topics, this study aims to shed light on how the political climate influences teaching practices, discussions of controversial issues and teachers' curriculum-related decisions.
Design/methodology/approach
This is a qualitative research study. I interviewed six suburban Long Island high school social studies teachers over the 2021–2022 school year. Each teacher was interviewed twice, with interviews ranging from one to two hours. The interviews were semi-structured and asked the teachers about the purposes of teaching social studies, their communities, their experiences teaching controversial political topics, obstacles around teaching controversial political topics and the ways in which their communities received the teaching of controversial political topics. I used thematic analysis to analyze the interviews. Each interview was analyzed inductively and deductively and coded over three iterative cycles.
Findings
These “controversial” topics come with both explicit and implicit pressure to avoid discussion and deliberation in the classroom. The first finding in this section centers on explicit and implicit pressure on teachers to avoid controversial topics. The second finding highlights the consequences of that pressure on teacher curricular decision making. The third and fourth findings are focused on participants' responses to explicit and implicit pressures to avoid controversial topics. The third finding articulates on the role of tenure in approaching controversial topics in polarized communities. The final finding defines and explores teacher use of political opaqueness.
Originality/value
This work adds to the existing literature on social studies education by providing an analysis of how controversial topics are understood and enacted in the suburban environment. By adding the specificity of context to my research I examine the ways in which controversial topics are defined part by their environment, and teacher interpretation of that environment. Further, this work adds to the literature on deliberative pedagogies and controversial topics by considering the roles that contemporary local and national politics play in enacting controversial topics, and the consequences on the classroom and teaching.