Kaarle Setälä, Leena Aarikka-Stenroos, Stephen J. Wright and Mika Grundström
The purpose of this study is to explore stakeholder responses to an airline’s sustainability signaling act. Responding stakeholders, their interpretations and feedback to the…
Abstract
Purpose
The purpose of this study is to explore stakeholder responses to an airline’s sustainability signaling act. Responding stakeholders, their interpretations and feedback to the signal are studied in light of signaling theory and corporate social responsibility (CSR).
Design/methodology/approach
This study was conducted using the social media analytics approach. A total of 7,002 publications in the public domain were collected from the internet’s news services, blogs and major social media websites. These posts were subjected to content, sentiment and reach analyses.
Findings
Diverse stakeholder groups, ranging from industry professionals to societal influencers, responded via social media to a CSR-related press release, the main types being general influencers of society and those working in the aviation or tourism industry. The themes of responses ranged from sustainability, technical development and the future of transport to green transition policies. Hence, the press release as a signal was linked to other discussions prevalent in society. Sentiments of the publications were mainly neutral or positive, with very few negative responses from stakeholders. Many responses were supportive, and the critical responses did not contain accusations of greenwashing.
Practical implications
Environmental CSR communications are strategically important to companies operating in carbon-intensive industries. The public may view breakthroughs in technology as an efficient way of emissions reductions cascaded with improvements in processes and practices. Utilizing new technology also affects several stakeholders and creates new opportunities for them. Knowledge on the subject may influence the tone of discussion.
Originality/value
This study views a press release as sustainability-related signaling and examines stakeholder responses in social media, contributing to CSR and signaling research in the context of the airline industry by observing the signaling process over time along with the behavior of the actors involved.
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Amon Bagonza, Chen Yan and Frederik Rech
This paper aims to examine whether the audit committee moderates the relationship between audit quality and market reactions.
Abstract
Purpose
This paper aims to examine whether the audit committee moderates the relationship between audit quality and market reactions.
Design/methodology/approach
Using fixed effects and the GMM model for robustness, the study used 472 publicly listed firms on South Africa’s Johannesburg stock exchange spanning a period of six years from 2014 to 2019.
Findings
Results obtained show that audit quality impacts market reactions through share price and adjusted market returns. And, that the audit committee moderates the relationship between audit quality and market reactions in South Africa’s publicly listed firms. An effective audit committee is expected to play a crucial role in overseeing the audit process, ensuring the independence of auditors and promoting transparency and accountability which in turn impacts asset prices.
Research limitations/implications
The study implies that governments and regulatory bodies in other developing economies could strengthen regulations about companies’ Acts, how firms regulate themselves and more so audit committees. Firms can also strive to make sure that audit committees are staffed with experts to promote higher audit quality and investor attention to get access to the much-alluded capital.
Originality/value
To the best of the authors’ knowledge, the study adds value by being the first to explore the subject matter of the importance of audit committees in defining audit quality and market reactions in publicly listed firms. The research adds to the body of knowledge on corporate governance and audit quality. It provides a case study specific to the South African context, contributing to the global literature on these topics.
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In the late 19th and early 20th centuries, labour movements across the world fragmented along racial lines. Across the English-speaking world, and especially in the colonies and…
Abstract
In the late 19th and early 20th centuries, labour movements across the world fragmented along racial lines. Across the English-speaking world, and especially in the colonies and metropole of the British Empire, a tradition which scholars term ‘white labourism’ became important and then, in the first half of the 20th century, dominant as a political and ideological trend within the labour movements of white British countries. This article concerns the prehistory of white labourism as a dominant strain in three of these British-ruled white settler states, Australia, New Zealand and South Africa, by looking at the activities there of the American-based working-class movement, the Knights of Labor. As the Knights expanded into these countries in the 1880s and 1890s, they brought with them an emphasis on the exclusion of Chinese immigration and other racial exclusionary practices later associated with white labourism; on the other, their racial egalitarianism with respect to African-American workers in the United States, tens of thousands of whom became members of the movement, placed them as an alternative to later white labourist currents. This chapter addresses these contradictory contributions of the Knights as a global movement to the way that later workers understood the connections between race and class, empire and whiteness.
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Wenyi Cao, Lu Chen, Rong Tang, Xinyuan Zhao, Anna S. Mattila, Jun Liu and Yan Qin
Based on affective events theory, this research attempted to investigate how negative gossip about organizational change drives employees to experience negative emotions and…
Abstract
Purpose
Based on affective events theory, this research attempted to investigate how negative gossip about organizational change drives employees to experience negative emotions and direct their aggression toward customers.
Design/methodology/approach
We conducted a scenario-based experiment (Study 1) and a multiwave field survey (Study 2) to test our hypotheses.
Findings
The results show that (1) negative emotions mediate the relationship between change-related negative gossip and displaced aggression toward customers; (2) perceived organizational constraints strengthen the relationship between change-related negative gossip and negative emotions; (3) future work self-salience weakens the relationship between change-related negative gossip and negative emotions; and (4) change-related negative gossip has a strengthened (weakened) indirect effect on displaced aggression via negative emotions when employees have high perceived organizational constraints (future work self-salience).
Originality/value
The study expands research on organizational change and displaced aggression and provides practical implications for managing organizational change.
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Anderson R. Galvão, Carla Marques, Carolina Monteiro and Carla Mascarenhas
This study aims to understand the role of the creative entrepreneur in the development of his business.
Abstract
Purpose
This study aims to understand the role of the creative entrepreneur in the development of his business.
Design/methodology/approach
For the development of this study, primary data were collected through semi-structured interviews with five creative entrepreneurs in the Douro region. To triangulate the information, interviews were also carried out with four heads of local institutions, namely, a university, two municipalities and a business incubator.
Findings
The results obtained suggest that creative entrepreneurs play an important role in the development of their business, since creativity and innovation are fundamental for the sustainability of their business. However, the results suggest that the main difficulties experienced by this type of entrepreneurs are related to poor knowledge and interest in management. As a rule, poor management knowledge leads to the emergence of several obstacles, related to sales, stocks, production costs and bureaucracy.
Research limitations/implications
This study contributes to the existing literature by providing new insights into the main difficulties of creative entrepreneurs, how they overcome these obstacles.
Practical implications
The results obtained provide important information for policymakers. The creation of management training programs and cooperation incentives can be important for the growth and development of this type of company. In addition, it shows that it is necessary to create specific policies to encourage and support creative entrepreneurs, since they have different specifications than most entrepreneurs.
Originality/value
This study provides empirical evidence on the ability to explore the intersection between individual entrepreneur creativity and business success. Furthermore, this study demonstrates: i) how your creative entrepreneur management knowledge affects your business; ii) the main difficulties of this type of entrepreneurs; iii) how they have overcome these difficulties; iv) how creative entrepreneurs cooperate with each other.
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The purpose of this study was to gain a deeper understanding of the selection criteria used in preincubation programs. Particular focus has been placed on examining the exclusive…
Abstract
Purpose
The purpose of this study was to gain a deeper understanding of the selection criteria used in preincubation programs. Particular focus has been placed on examining the exclusive and inclusive nature of these criteria, and how they relate to both egalitarian and utilitarian considerations.
Design/methodology/approach
The study used two data sources: archival available online data and semi-structured interviews. Forty-nine preincubation programs were examined, with 19 representatives interviewed. The data was analyzed using content analysis to understand the access and selection criteria applied at the preincubation stage.
Findings
The goals of preincubation programs vary, including developing students’ competencies, creating new companies or achieving the goals of the corporation that sponsored the program. preincubation programs use three levels of selection criteria, including entry criteria, the potential of the submitted idea and team and the personal characteristics and competencies of the applicants. The entry criteria varied across programs, with some programs being open only to university employees and students, while others were open to the public. The study found that the majority of preincubation programs used a combination of both egalitarian and utilitarian motivations in their selection criteria.
Practical implications
The criteria used to evaluate applications flowing into preincubation should be strongly related to the goals that preincubation is supposed to achieve. It is essential to consider that, contrary to previous knowledge, this process is not only aimed at supporting the creation of new businesses.
Originality/value
To the best of the author’s knowledge, this is the first study that analyzes the approach to selection criteria in preincubation programs with such diverse goals and in different countries as well as expanding the understanding of the criteria used at different stages of the incubation process and relating to the inclusiveness in entrepreneurship.
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Nayanjyoti Goswami, Atul Mehta, Ashutosh Bishnu Murti and Sandeep Rao
This systematic review comprehensively examines corporate political contributions (CPC), exploring their antecedents, evolving mechanisms and diverse organizational outcomes. It…
Abstract
Purpose
This systematic review comprehensively examines corporate political contributions (CPC), exploring their antecedents, evolving mechanisms and diverse organizational outcomes. It offers a holistic understanding of the business–politics relationship and proposes a managerial decision-making framework for strategic CPC engagement. The study also identifies gaps in the literature and suggests future research avenues.
Design/methodology/approach
This study employs a systematic review process to assess the CPC literature. Utilizing leading journals and databases like Web of Science, Scopus and EBSCO, we apply rigorous screening criteria to select 72 relevant papers critically analyzed using the “Antecedents-Phenomenon-Consequences” framework.
Findings
The research identifies two primary dynamics influencing CPC: “essential need” for firm survival and “elective choice.” It reveals that CPC strategies impact various firm performance metrics, including market returns, operational performance and policy outcomes. Research is concentrated in the US, with a limited focus on developing economies. Future research should focus on industry-specific studies, timing of contributions and cross-national comparisons.
Practical implications
This paper provides managers with a comprehensive framework for CPC engagement, helping them navigate political dynamics, optimize contributions and enhance firm performance while maintaining ethical and strategic considerations.
Originality/value
This paper systematically reviews the complex political strategy of CPC, providing a nuanced understanding of how CPC operates across different countries and contexts. It offers academics and professionals insights to develop robust theories and make informed decisions in a modern, complex business environment.
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Qin Weng, Danping Wang, Stephen De Lurgio II and Sebastian Schuetz
Small-to-medium-sized enterprises (SMEs) in e-commerce often invest in information technology (IT) to stay competitive. However, whether and how IT capability (ITC) translates…
Abstract
Purpose
Small-to-medium-sized enterprises (SMEs) in e-commerce often invest in information technology (IT) to stay competitive. However, whether and how IT capability (ITC) translates into financial performance requires further research. This paper examines the role of ITC in enabling value proposition innovation (VPI) as an important mechanism that improves financial performance for Chinese e-commerce SMEs during the COVID-19 pandemic. We argue that ITC is critical for enabling innovation because it elevates SMEs’ understanding of changing customer needs, especially when SMEs operate on multiple e-commerce platforms (multihome).
Design/methodology/approach
We used partial least squares structural equation modeling (PLS-SEM) and tested the hypotheses that ITC mediated by VPI and moderated by multihoming increases the financial performance of e-commerce SMEs through a survey among 206 Chinese SMEs operating on Taobao.
Findings
We find that not only higher levels of ITC lead to better financial performance, but also that the effect is fully mediated by VPI. Moreover, the effect of ITC on innovation is enhanced when vendors operate on multiple platforms.
Originality/value
The study identifies VPI as an important mechanism through which SMEs can leverage their ITC to adapt, innovate and thrive in competition. Our work suggests that using technology to develop innovative ideas and identify opportunities (which are reflected in VPI) is key to success and that doing so is more likely when vendors multihome. Thus, this study contributes to the innovation literature by explicating a concrete link between ITC, multihoming, VPI and increased financial performance. Different e-commerce stakeholders, including SME owners, IT and service providers and e-commerce platforms, can benefit from the findings of this work.
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Xiaodong Li, Zibing Liu, Yuan Chen and Ai Ren
Message stream advertising (MSA) has become an increasingly popular option for advertising on mobile social media. However, MSA is often avoided by consumers, and this avoidance…
Abstract
Purpose
Message stream advertising (MSA) has become an increasingly popular option for advertising on mobile social media. However, MSA is often avoided by consumers, and this avoidance deserves more research attention. The purpose of this study is therefore to identify the underlying mechanism and key variables that affect consumer avoidance of MSA in the context of mobile social media.
Design/methodology/approach
A face-to-face survey was administered to current mobile users of WeChat (N = 438). Structural equation modeling was conducted to test the relationships in the research model.
Findings
Results revealed that mobile consumers employ mechanical avoidance methods (i.e. zipping, muting and zapping) against MSA. The findings also demonstrated that advertising intrusiveness (stimulus) is directly linked to negative emotions, perceived entertainment and sense of control (organism), which, in turn, relate to MSA avoidance (response).
Originality/value
The study contributes to the MSA avoidance literature by using the stimulus-organism-response model to deepen the understanding of consumers' MSA avoidance on mobile social media, and it suggests important managerial implications for advertising practitioners and platform operators.
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The purpose of this research is to investigate the acceptance and support of neurodiverse people in society, with a focus on autism, and to use this to propose a framework to…
Abstract
Purpose
The purpose of this research is to investigate the acceptance and support of neurodiverse people in society, with a focus on autism, and to use this to propose a framework to enhance inclusivity that can inform pedagogy within the education sectors.
Design/methodology/approach
Three case studies from higher education have been presented and mapped onto a multi-dimensional spectrum of characteristics normally associated with autistic people. Further examples have been taken from the general population and these have been used, along with user scenarios to propose a framework for inclusivity.
Findings
A framework, the human spectrum, has been proposed which encompasses all of society, regardless of diagnoses and within which people have mobility in terms of their characteristics. It is proposed that this framework should be incorporated into pedagogy in primary, secondary and tertiary education so that teaching and assessment is inclusive and so that people’s understanding of human nature is built from an early age to counter stigma and herd mentality, or othering.
Social implications
The contribution of this paper could have significant implications for society as the framework provides a structure to enable people to consider others with new perspectives.
Originality/value
The framework proposed provides a new and original way of shaping the way people think within the education sector and elsewhere.