William J. Rose, Ilenia Confente, Simone T. Peinkofer and Ivan Russo
The growth of last-mile delivery presents challenges like environmental impact, operational inefficiencies and risks of theft or damage. This study explores parcel locker adoption…
Abstract
Purpose
The growth of last-mile delivery presents challenges like environmental impact, operational inefficiencies and risks of theft or damage. This study explores parcel locker adoption as a potential solution, focusing on the roles of information framing and consumer characteristics in influencing consumer adoption. It offers insights into prioritizing benefits (environmental, security, convenience) in information framing and which consumer traits, such as regulatory focus and gender, to consider in designing and promoting parcel locker networks.
Design/methodology/approach
We test our hypotheses with three scenario-based experiments. The first focuses on the key parcel locker benefit of environmental sustainability framing, the second on security framing and the third on convenience framing.
Findings
Our results show that consumers are more likely to use parcel locker delivery when exposed to loss-framed environmental or security information, particularly when they are male. Additionally, promotion-focused individuals, particularly males, are the most likely users when presented with loss-framed messages emphasizing the inconvenience and insecurity of home delivery.
Research limitations/implications
Our findings produce a middle range theory of gender and regulatory focus in the context of consumer participation in parcel locker delivery. Specifically, we find that gender and regulatory focus influence consumer reactions to information disclosure, with loss-framed information more strongly influencing consumer intent for promotion-focused individuals.
Practical implications
Managers seeking to introduce parcel lockers or expand existing parcel locker networks should incorporate security and convenience into their locker network decisions. Initial locker bays should be located in or near sites that experience high consumer traffic from promotion-focused males. Additionally, information disclosed should highlight these security and convenience benefits compared to the relative inconvenience and risk associated with home delivery.
Social implications
While information disclosures often emphasize the environmental benefits associated with parcel locker use, likely users find other benefits more convincing. Highlighting these alternative factors and incorporating them into parcel locker network design will still allow for environmental benefits, including carrier CO2 reduction, to emerge from increased parcel locker use. As locker networks become more established, expanding the network to cater to additional consumers may allow service providers to focus information on environmental benefits.
Originality/value
Prior research assumes an existing parcel locker network or consumer base when studying network design and adoption. This study highlights the importance of tailoring information to consumer characteristics, emphasizing network features that best align with potential parcel locker users. Specifically, we found gender and regulatory focus to influence consumer reaction to information disclosure, where loss-framed information is the most influential particularly for promotion-focus individuals.
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Syed Asif Mehdi and Lata Bajpai Singh
Grounded on the emotion regulation theory, this study aims to examine how and when entrepreneurial fear of failure decreases the well-being of entrepreneurs. It mainly…
Abstract
Purpose
Grounded on the emotion regulation theory, this study aims to examine how and when entrepreneurial fear of failure decreases the well-being of entrepreneurs. It mainly investigates a moderated mediation model, including emotion regulation as a mediator in the association between entrepreneurial fear of failure and psychological well-being and resilience as the moderator between entrepreneurial fear of failure and emotion regulation.
Design/methodology/approach
For this study, the primary data was gathered using a reflective-formative scale of entrepreneurial fear of failure from micro-, small- and medium-sized business owners from Lucknow, the capital of India’s most populous state. Hypothesis testing was done using partial least squares structural equation modeling on 250 valid responses.
Findings
The findings suggested that fear of failure has a damaging consequence on the psychological well-being of entrepreneurs, and this link is mediated through emotion regulation. In addition, resilience was observed to moderate the link between fear of failure and emotion regulation among entrepreneurs. Furthermore, resilience moderates the indirect impact of emotion regulation concerning fear of failure and well-being among micro-, small- and medium-sized business owners.
Practical implications
The study offers theoretical and practical implications, as the results highlight the role of emotion regulation and resilience in handling the adverse outcomes of entrepreneurial fear of failure. The study asserts that business owners need to learn ways to control their emotions and be resilient to face the destructive consequences of entrepreneurial fear of failure.
Originality/value
The study marks a novel role by unfurling the underlying psychological mechanisms in the association concerning fear of failure and the well-being of existing entrepreneurs from India by examining the moderated mediation model to understand the relationships better. This study is one of the pioneer attempts to uncover the moderating role of resilience and the mediating effect of emotion regulation to explain the outcome of entrepreneurial fear of failure.
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Michelle J. Eady, David Drewery, Monica Burney, Wincy Li and Kimberley Livingstone
In light of the expanding prominence of work-integrated learning (WIL), the pedagogical model that integrates work experiences into an academic curriculum, this paper presents a…
Abstract
Purpose
In light of the expanding prominence of work-integrated learning (WIL), the pedagogical model that integrates work experiences into an academic curriculum, this paper presents a systematic review that uncovers little-explored students’ reflections of quality (RoQ).
Design/methodology/approach
Drawing on the concept of wayfinding rocks and Bronfenbrenner’s (1979) ecological systems theory, the “students’ RoQ (pronounced [ROK]) WIL model” offers guidance for future research, policy development and educational interventions aimed at optimizing students' experiences of WIL.
Findings
This paper highlights RoQ WIL through student voice. The outcomes offer a model, contributing insights for institutions, employers and students involved in WIL experiences.
Research limitations/implications
While the study addresses specific limitations such as the use of specific search terms and potential biases, future research is needed to explore cultural capital’s influence on WIL quality. A focus on broadening the scope of data collection to include a more comprehensive range of student perspectives is needed.
Practical implications
The paper suggests practical implications for institutions, employers and educators in designing WIL programs that prioritize student perspectives, ultimately enhancing the quality of WIL experiences.
Originality/value
By focusing on students' RoQ in WIL, this paper fills a significant gap in the literature and provides a foundation for future research and practice in optimizing WIL engagement and outcomes.
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Arghya Ray, Ayoub Oulamine and Bibiana Lim
As different countries are witnessing a surge in online course enrollments, the purpose of this study is to examine the impact of different stressors and strains on the…
Abstract
Purpose
As different countries are witnessing a surge in online course enrollments, the purpose of this study is to examine the impact of different stressors and strains on the continuity of online classes for understanding learner behavior. While extroverts are more talkative, sociable and open than introverts, it is necessary to understand the impact of extraversion personality traits on leaners’ distraction, depression and knowledge absorption capacity (KAC) in online learning scenarios. This will help to curate the content to cater to such students. Additionally, it will be interesting to examine how these effects change when the frequency and duration of classes are increased or decreased. Research on such aspects is scarce, highlighting a critical gap in the literature, which this study tries to address.
Design/methodology/approach
A quantitative-based survey was adopted for collecting data from Indian students. About 482 responses received in the survey were analyzed through the partial least squares structural equation modeling (PLS-SEM) technique.
Findings
Findings suggest a significant positive effect of extraversion on both distraction and depression. Depression had a significant negative impact on KAC. The frequency of classes had a significant moderating effect on the relationship between extraversion and distraction. Additionally, the duration of classes had a significant moderating effect on the association between distraction and KAC.
Originality/value
Limited studies have attempted to examine the impact of personality (extraversion) on depression, distraction and finally KAC in the online education context. This study aims to add value to existing literature by addressing this gap.
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The purpose of this study was to investigate the relationship between mindfulness and two types of well-being, namely subjective and psychological well-being, particularly in a…
Abstract
Purpose
The purpose of this study was to investigate the relationship between mindfulness and two types of well-being, namely subjective and psychological well-being, particularly in a managerial context. The mindfulness-to-meaning theory (MMT) suggests that the practice of mindfulness might lead individuals to reevaluate and find greater meaning in their experiences, ultimately contributing to increased well-being. Accordingly, we argue that mindfulness boosts well-being because it may potentially lead managers to reappraise what surrounds them, making them experience more frequent positive affect.
Design/methodology/approach
A two-wave survey with a two-week interval was used to gather quantitative data. An overall sample of 1,260 managers with and without experience with mindfulness took part in the study.
Findings
Structural equation modeling showed that mindfulness had a direct and positive relationship with both subjective and psychological well-being. Furthermore, both processes – positive reappraisal and positive affect – mediated the path from mindfulness to both forms of well-being.
Practical implications
The findings emphasize the importance of creating training strategies that develop managers’ ability to positively reappraise daily events and occurrences, which may trigger more frequently positive affective experiences. Therefore, promoting mindfulness training at the workplace may develop mindful employees, especially by working on specific strategies, such as positive reappraisal, which may be a promising empirical-based strategy to enhance well-being.
Originality/value
This study adds knowledge about how mindfulness can contribute to well-being and contributes to expanding the mindfulness-to-meaning theory by adding positive affective experiences as an additional mechanism in the relationship between mindfulness and well-being. Specifically, it demonstrates that the practice of mindfulness helps managers to positively reappraise their surroundings, which results in more frequent experiences of positive affect.
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Matilde Karlsson, Olivia Zaar Mårs, Bo Jenner and Elin Frögéli
This study aimed to investigate the effect of working remotely on new professionals’ learning and adjustment. Organizational socialization is the process of learning and adjusting…
Abstract
Purpose
This study aimed to investigate the effect of working remotely on new professionals’ learning and adjustment. Organizational socialization is the process of learning and adjusting to a new professional role. Among new professionals working on-site, this learning and adjustment is indicated by a development of role clarity, task mastery and social acceptance. Less is known about the process when working remotely. This was recognized as a key organizational challenge following the onset of the COVID-19 pandemic.
Design/methodology/approach
In this study, with a longitudinal design with 242 graduates and weekly data collections for the first five weeks following professional entry in 2021, the authors compared the learning and adjustment among individuals working on-site, in hybrid or remotely using longitudinal analyses of mean response profiles.
Findings
The group-by-time interaction effects were not statistically significant (i.e. no differences were found in the adjustment of the new professionals of the three groups).
Originality/value
These results indicate that working remotely does not jeopardize the organizational socialization process. Furthermore, a marginally statistically significant result indicated that participants working only remotely experienced a greater development of task mastery over time: This suggests that remote work may even benefit learning and professional adjustment. Theoretical and practical implications of the results are discussed.
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Yasir Latif, Neil Harrison, Hye-Eun Chu, Ashish Malik and Mai Nguyen
This study aims to investigate international students’ experiences through a lens of knowledge management perspective, emphasizing their strategies for knowledge management in…
Abstract
Purpose
This study aims to investigate international students’ experiences through a lens of knowledge management perspective, emphasizing their strategies for knowledge management in tandem with cultural adaptation. The primary objective is to elucidate how international students navigate cultural differences and use knowledge management strategies to augment their learning and integration, thereby supporting their academic progress in a new academic environment.
Design/methodology/approach
An in-depth qualitative research strategy was used, using semistructured interviews with Pakistani doctoral students who were studying in Australia. A thematic analysis was conducted to identify recurring themes and patterns in the data.
Findings
The findings reveal that international students adeptly adopt various knowledge management strategies to facilitate cultural adaptation. These strategies encompass embracing otherness through a sense of belonging, engaging in both personal and shared learning experiences, achieving individual success, and using critical inquiry as a guiding framework for observations. Notably, this study underscores the pivotal role played by cultural competence in conjunction with social networks, influencing cultural intelligence and, subsequently, impacting knowledge sharing and integration for academic progress.
Practical implications
This study’s findings provide practical insights for higher education institutions and policymakers, emphasizing the importance of supporting international students in their cultural adaptation and knowledge management endeavors. These practical implications encompass fostering a welcoming and inclusive environment, supporting intercultural engagement, using technology for enhanced learning and communication and promoting the development of cultural intelligence among international students.
Originality/value
This study contributes to the literature on international student experiences and knowledge management by providing insights into the strategies used by international students to navigate knowledge of cultural differences to enhance their learning experiences and advance academic progress. These findings contribute to a deeper understanding of the intersection between cultural adaptation and core knowledge management concepts of knowledge sharing and integration in the context of higher education.
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Monia Castellini, Caterina Ferrario and Vincenzo Riso
Since the 1980s, New public management has fostered the introduction of managerial approaches similar to those of the private sector in public administrations. Recently, the…
Abstract
Purpose
Since the 1980s, New public management has fostered the introduction of managerial approaches similar to those of the private sector in public administrations. Recently, the advantages of performing risk management in the public sector have been recognized; however, to the best of our knowledge, research on risk management in public administrations is underdeveloped, and there is a need to understand how risk management is performed. This paper addresses these issues and investigates whether and how risk management is performed in Italian public administration.
Design/methodology/approach
This study focused on a sample of 503 Italian municipalities and used a mixed research method. Through a qualitative content analysis of documents published on municipalities’ websites, data and information were collected and elaborated using quantitative indicators.
Findings
The main results are that a high percentage of large Italian municipalities perform risk management and comply with theoretical provisions on risk management, sometimes displaying isomorphic behavior in risk management practices.
Originality/value
This study provides a new perspective on risk management in Italian municipalities, contributes to filling a gap in the literature and suggests a theoretical perspective on municipalities’ approaches when introducing new managerial practices.
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Hossam Mohamed Toma, Ahmed Nagy Abdelazim and Ahmed H. Ibrahim
The cost and duration estimation process is important to be monitored and controlled in construction projects. Estimation variation from actuals presents a problem when attempting…
Abstract
Purpose
The cost and duration estimation process is important to be monitored and controlled in construction projects. Estimation variation from actuals presents a problem when attempting to complete a project on planned time and budget. Various studies cover project performance monitoring with different cost and time performance indices. Nevertheless, project monitoring techniques do not take advantage of the available data to assess the performance and accuracy of estimates developed by the estimation team.
Design/methodology/approach
This research proposes using statistical process control (SPC) to assess the consistency and stability of the estimation of activities’ costs and durations. The proposed system calculates the deviation of the estimated costs and durations from the actual values. These calculations are the activities’ indices that are used to plot the control chart. The process capability analysis (PCA) is used to determine the accuracy deviation of the estimations from the organization’s targets.
Findings
Results of the proposed system application to a real project determine the activities that have inaccurate cost and duration estimations. This result helps the estimation departments to analyze reasons for inaccurate estimations. The proposed system is an easy, effective tool for continuous improvement to the performance of the estimation department.
Originality/value
Some projects are classified as troubled projects when calculating the status of the project with reference to estimations, while the estimations themselves are troubled and need to be corrected. The proposed system of this paper is considered a novel approach by using SPC techniques such as control charts and process capability analysis for continuous monitoring and assessing of cost and duration estimation process performance to improve process accuracy and increase the credibility of estimation teams or departments.
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Khalid Almarri and Halim Boussabaine
Scaling up smart city infrastructure projects will require a large financial investment. Using public–private partnerships is one of the most effective ways to address budget…
Abstract
Purpose
Scaling up smart city infrastructure projects will require a large financial investment. Using public–private partnerships is one of the most effective ways to address budget constraints. Numerous factors have varying degrees of influence on the performance of Public private partnerships (PPP) projects; certain PPP factors are more crucial to the success of a smart city infrastructure project than others, and their influence can be greatly increased when they are fulfilled collectively. This study aims to find out what factors are unique to smart city PPP initiatives, as well as how these factors work together, so that successful smart city infrastructure PPP projects can be scaled up.
Design/methodology/approach
The methodology included three sequential stages: identifying the critical success factors (CSF) of PPP for smart cities based on an extensive literature review, collecting data from a sample of 90 PPP practitioners using a Likert scale questionnaire and estimating interrelationships among the CSF and their emergent clusters using structural equation modelling.
Findings
The best fit model developed in this study demonstrated the significance of each factor and their interrelationships within their categories in enhancing the performance of PPPs in smart city infrastructure projects. Five categories of critical success factors for PPPs in smart city infrastructure projects have been established: partnership and collaboration; financial sustainability; contractual duties and outsourcing; smart integration; and contract governance.
Practical implications
The proposed model represented the causal interrelationships among relevant critical success factors derived from literature, which may help in directing the organization’s attention and resources to more critical areas, leading to the effective fulfilment of the smart city infrastructure project’s objectives. In addition to the theoretical and methodological contributions, this study produced a usable and readily adaptable list and clusters of critical success factors for research in the area of the implementation of PPP in smart city infrastructure projects.
Originality/value
To the best of the authors’ knowledge, this is the first study to identify PPP critical success factors and their themed clusters for smart city infrastructure projects.