Narassima Madhavarao Seshadri, Anbuudayasankar Singanallur Palanisamy, Thenarasu Mohanavelu and Olivia McDermott
Globalization and population explosion have worsened postharvest losses (PHL) in developing countries. This study looks to identify numerous controllable variables to reduce these…
Abstract
Purpose
Globalization and population explosion have worsened postharvest losses (PHL) in developing countries. This study looks to identify numerous controllable variables to reduce these losses and make the fresh produce supply chain more efficient.
Design/methodology/approach
The study employs the interpretive structural modelling (ISM) technique to develop a hierarchical model to comprehend the intricate relationships between the variables influencing PHL. These variables are further classified based on the relative levels of importance in terms of their driving and dependence powers.
Findings
The findings of this research provide variables for enterprises operating in fresh food supply chains to understand the specific risks that that supply chain faces and how these risks interact within the system. The fuzzy MICMAC analysis also classifies and highlights critical risk factors in the supply chain to aid implementation of PHL mitigation measures. The study highlights the importance of devising policies, legislation and efforts to regulate and curtail PHL across the global food supply chain.
Research limitations/implications
The efficiency of the food supply chain contributes not only to economic sustainability but also to broader goals such as food security, better utilisation of global resources and sustainability in the supply chain.
Social implications
It also highlights the significance of well-informed government policies, laws and regulations in successfully controlling and reducing PHL.
Originality/value
This study compares factors contributing to PHL in the fresh produce supply chain and emphasises the stakeholders’ critical role in alleviating these losses. It also highlights the significance of well-informed government policies, laws and regulations in successfully controlling and reducing PHL.
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Abdelhamid K. Abdelmaaboud, Ana Isabel Polo Peña and Abeer A. Mahrous
This study introduces three variables related to brands that have the potential to enhance university students' advocacy intentions. The research explores how university brand…
Abstract
Purpose
This study introduces three variables related to brands that have the potential to enhance university students' advocacy intentions. The research explores how university brand identification, the perceived prestige of the university brand and the social benefits associated with the university brand impact students' advocacy intentions. Additionally, the study examines the moderating role of gender in these relationships.
Design/methodology/approach
Cross-sectional surveys of 326 undergraduate students enrolled in a Spanish university, and structural equation modeling was used to test and validate the conceptual model.
Findings
The findings from the structural equation modeling indicate that university brand identification, perceived university brand prestige and university brand social benefits significantly influence students' advocacy intentions. Furthermore, the multigroup analysis reveals a gender difference in the factors influencing advocacy intentions. Female students demonstrate significance in all three antecedents, whereas male students only show significance in university brand identification and perceived university brand prestige.
Practical implications
The current study's findings provide several insights for higher education institutions in developing enduring and committed relationships with their students.
Originality/value
This study offers relevant insights into the body of research on university branding, explaining the students' advocacy intentions through the variables of university brand identification, perceived university brand prestige and university brand social benefits. Also, this study is a novelty in introducing empirical evidence for the importance of the moderating role of students' gender.
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Autoethnography as a methodology has proved increasingly attractive to higher education researchers in recent years, particularly those in marginalized positions. This article…
Abstract
Autoethnography as a methodology has proved increasingly attractive to higher education researchers in recent years, particularly those in marginalized positions. This article examines the extant research literature, focusing on the origins and meaning of the approach, how it has been applied in practice and the issues and critiques that have been raised. It concludes that collaborative forms of autoethnography probably offer the best way forward.
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Gurmeet Singh, Neale Slack and Shavneet Sharma
This study investigates how the COVID-19 pandemic, as a unique environmental factor, influences Australian supermarket customers’ satisfaction and behavioural loyalty intentions…
Abstract
Purpose
This study investigates how the COVID-19 pandemic, as a unique environmental factor, influences Australian supermarket customers’ satisfaction and behavioural loyalty intentions through contactless self-checkout systems (SCSs). It examines the role of customer perceptions of service quality and vulnerability in shaping these outcomes and explores how customer perceptions of COVID-19 risk moderate these relationships.
Design/methodology/approach
Employing the stimulus-organism-response (S-O-R) theoretical framework, this research analyses responses from 428 Australian supermarket customers who use contactless self-checkout systems. The study integrates service quality and customer vulnerability as stimuli, examines their impact on customer satisfaction (the organism) and assesses how these factors influence customers' behavioural loyalty intentions (the response). Additionally, it explores how customer risk perceptions related to COVID-19 act as a moderator within these relationships.
Findings
The findings demonstrate that both SCS service quality and customer vulnerability significantly enhance customer satisfaction, positively affecting behavioural loyalty toward the supermarket. Furthermore, the study reveals that higher levels of perceived COVID-19 risk strengthen the impact of customer vulnerability on customer satisfaction and the effect of customer satisfaction on loyalty intentions.
Originality/value
This study contributes to the literature by highlighting the underexplored area of SCS usage and customer perceptions of service quality during an emerging pandemic among Australian consumers. It uniquely combines elements of consumer vulnerability and pandemic-related risk perceptions with traditional service quality metrics to offer new insights into customer behaviour in the retail sector. The study’s insights are valuable for supermarket management and marketing practices, particularly in adapting to and capitalizing on changes in consumer behaviour in response to global crises.
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Jiping Niu, Salih Zeki Ozdemir and Young Un Kim
The timeliness and quality of information provided to board members are crucial for them to effectively monitor and advise a firm. This study examines the influence of board…
Abstract
Purpose
The timeliness and quality of information provided to board members are crucial for them to effectively monitor and advise a firm. This study examines the influence of board composition and structure on (1) the board’s actions to mitigate the information asymmetry problem by implementing enterprise information systems (EIS) and (2) the board of directors’ awareness of information asymmetry, their perception of its causes and their efforts to address it.
Design/methodology/approach
Our research employs a mixed-methods approach. First, using data from 115 publicly listed Chinese companies, we empirically assess the likelihood of top-level EIS modules adoption at the firm level. Subsequently, through 23 semi-structured interviews, we aim to gain deeper insights into the behavioral motivations behind directors’ attempts to reduce information asymmetry.
Findings
The study reveals that boards with a higher number of independent directors or with a strategy committee – indicative of a greater concern regarding information asymmetry problems – are more inclined to adopt top-level EIS modules. Additionally, we identify three primary sources of information asymmetry that directors consider significant in prompting the adoption of top-level EIS modules to alleviate perceived information asymmetry.
Originality/value
This study contributes to both the corporate governance and information systems literature. The implementation and utilization of EIS at the board level have not been extensively explored previously. Moreover, while the issue of information asymmetry at the board level is recognized as a critical governance challenge, the ways in which directors perceive and address this issue remain largely unknown. Our research seeks to illuminate this relatively less-explored area.
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Quincy Merx, Mark Steins and Gaby Odekerken
This study aims to propose a service robot option to address shortages of human frontline employees (FLEs) in long-term care (LTC) service settings. With a field study, the…
Abstract
Purpose
This study aims to propose a service robot option to address shortages of human frontline employees (FLEs) in long-term care (LTC) service settings. With a field study, the authors investigate the effect of psychological comfort with robot reminders of LTC residents and human FLEs on acceptance and attentive engagement, ultimately resulting in effort and willingness to interact with the service robot. The outcomes provide valuable insights into human-robot interaction in the LTC sector.
Design/methodology/approach
The 45 residents and 49 human FLEs who participated in the field study completed a survey measuring various perceptual variables after deploying a service robot.
Findings
Both the residents’ sample and the FLE sample demonstrate that psychological comfort with robot reminders increases robot acceptance. This increased acceptance evokes greater attentive engagement, ultimately leading to a higher willingness to exert effort to interact with the service robots.
Research limitations/implications
This study highlights service robots with well-received reminder functions and the ability to prompt efforts by both residents and employees during their implementation at LTC services. The findings suggest further research avenues for designing service robots that can be effectively integrated.
Originality/value
This study leverages a service robot in a field study involving LTC residents and human FLEs rather than hypothetical scenarios, which is rather limited in current studies. The findings are both timely and relevant, considering the gradual implementation of service robots into LTC services.
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Anuradha Thittai Kumar and Òscar Prieto-Flores
The purpose of this study was to examine the experiences of college-age mentors in a school-based mentoring (SBM) program with the aim of understanding mentor perceptions of…
Abstract
Purpose
The purpose of this study was to examine the experiences of college-age mentors in a school-based mentoring (SBM) program with the aim of understanding mentor perceptions of “power.”
Design/methodology/approach
Seventeen mentors, comprising both undergraduate (9) and graduate (8) students, participated in this exploratory qualitative study. One-on-one semi-structured interviews and Focus Groups served as the primary methods of data collection. The modified Grounded Theory approach guided the data analysis process. Mentor narratives were scrutinized within the Indian context while also considering a global perspective.
Findings
Three major role execution styles emerged from examining mentor behavior: leadership, coaching and companionship. These charted the trajectory of equitability, revealing two major aspects of mentor perception: (1) within a tightly monitored and firmly structured program in a collectivist context, mentors believed they had the power to promote equitability in their dyads and (2) raising awareness about inequity is not sufficient to activate equitability, but additionally, an open mindset is essential for making conscious efforts to disrupt hierarchy.
Research limitations/implications
The findings hold significant implications for higher education institutions and program creators in advocating school–college partnerships using SBM to promote equitable program structures and to develop a socially responsible next generation of leaders.
Originality/value
The study modestly fills critical gaps in the literature related to the understanding of power dynamics in mentoring relationships and understanding mentorship from mentors’ views. Future research could explore how college-age mentors perceive their own social capital.
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Gladys Tharapatla, Glory Tharapatla and Jaladi Rajendra Kumar
This paper aims to explore the numerical simulation of MHD flow of Williamson hybrid nanofluid over a porous stretched sheet. Cattaneo–Christov thermal and specie fluxes were used…
Abstract
Purpose
This paper aims to explore the numerical simulation of MHD flow of Williamson hybrid nanofluid over a porous stretched sheet. Cattaneo–Christov thermal and specie fluxes were used in the model. Partial differential equations are exploit to model the underlying physics of the situation (PDEs).
Design/methodology/approach
Using an acceptable similarity functions, these equations were changed into total differential equations (ODEs). The spectral relaxation method (SRM) was used to solve the linked and nonlinear altered ODEs. The Gauss–Seidel procedure is used to figure out how to use Chebyshev pseudospectral techniques in SRM. This is an iterative process.
Findings
Increasing the heat relaxation flow increases temperature distributions; increasing the mass relaxation flux increases concentration distributions. A higher value of thermal radiation heat generation and Eckert number was noticed to improve temperature and velocity distributions. Due to the imposed electromagnetic force, a higher magnetic field is detected to cause an elevation in the velocity distribution. Also, a higher thermal radiation is observed to upsurge the velocity in company with temperature distributions.
Originality/value
This research benefits from biomedical engineering, biological sciences, astrophysics and geophysics. The rheological applications of Williamson fluid finds usefulness in biological sciences. The nanoparticles as considered in this study finds applications in the field of biomedical engineering. Also, the application of the imposed electromagnetic field and magnetic field strength is very useful in the area of astrophysics. A good agreement may be found in the literature on this study’s findings.
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Md. Ashikur Rahman, Palash Saha, H.M Belal, Shahriar Hasan Ratul and Gary Graham
This research develops a theoretical framework to understand the role of big data analytics capability (BDAC) in enhancing supply chain sustainability and examines the moderating…
Abstract
Purpose
This research develops a theoretical framework to understand the role of big data analytics capability (BDAC) in enhancing supply chain sustainability and examines the moderating effect of green supply chain management (GSCM) practices on this relationship.
Design/methodology/approach
Guided by the dynamic capability view (DCV), we formulated a theoretical model and research hypotheses. We used partial least square-based structural equation modeling (PLS-SEM) to analyze data collected from 159 survey responses from Bangladeshi ready-made garments (RMG).
Findings
The statistical analysis revealed that BDAC positively impacts all three dimensions of supply chain sustainability: economic, social and environmental. Additionally, GSCM practices significantly moderate the relationship between BDAC and supply chain sustainability.
Research limitations/implications
This study makes unique contributions to the operations and supply chain management literature by providing empirical evidence and theoretical insights that extend beyond the focus on single sustainability dimensions. The findings offer valuable guidelines for policymakers and managers to enhance supply chain sustainability through BDAC and GSCM practices.
Originality/value
This study advances the current understanding of supply chain sustainability by integrating BDAC with GSCM practices. It is among the first to empirically investigate the combined effects of BDAC on the three dimensions of sustainability – economic, social and environmental – while also exploring the moderating role of GSCM practices. By employing the DCV, this research offers a robust theoretical framework highlighting the dynamic interplay between technological and environmental capabilities in achieving sustainable supply chain performance.