Bruno Luiz Americo, Stewart Clegg and Fagner Carniel
Despite being conjointly stronger in their synergies in the past, there is still a significant gap between management and organization studies and sociology. The temporal lag is…
Abstract
Despite being conjointly stronger in their synergies in the past, there is still a significant gap between management and organization studies and sociology. The temporal lag is also, on occasion, a substantive lag. The emergent sociological concept of emotional reflexivity has recently been used in organizational studies. The question that animates this contribution concerns the nature of this translation, reception, and extension; thus, we ask how organization studies have been using the sociological concept of emotional reflexivity? We will examine recent seminal sociological studies on emotional reflexivity to answer this inquiry and consider some organizational studies citing these. We describe the reception of sociological ideas of emotional reflexivity in management and organization studies literature. By analyzing the differences and disconnections produced within this discourse, it will be possible to understand that emotional reflexivity is rarely addressed in emotional encounters between people and other modes of being in modern organizations. We introduce narrative fiction as a method; the narrative focuses on the relationships between humans and other beings in the workplace dynamics of a vocational school. The story tells how Charlie, a deaf student, changed his life after entering the vocational school and becoming involved with different pedagogical teaching-learning strategies. Adopting two deaf dogs, which had both suffered from past unsuccessful adoption experiences, produced life-enhancing emotional reflexivity. We conclude with a research agenda scoping further directions.
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Roberto Chavez, Wantao Yu, Mark Jacobs and Chee Yew Wong
This study aims to investigate whether Industry 4.0 digital technologies can enhance the effects of lean production on social performance.
Abstract
Purpose
This study aims to investigate whether Industry 4.0 digital technologies can enhance the effects of lean production on social performance.
Design/methodology/approach
Survey data collected from China’s manufacturing industry are used to test research hypotheses.
Findings
The results reveal that the three dimensions of lean production (internal, customer and supplier) have a significant positive effect on social performance and that digital technology advancement (DTA) positively moderates these relationships. DTA adds only a marginal contribution to social performance.
Practical implications
This study addresses a new challenging question from manufacturing firms: how to integrate lean, technology and people? The empirical findings provide timely and insightful practical guidance for managers to better understand the role of digital transformation in the traditional lean context.
Originality/value
While digitalization is known to complement lean production, this study shows digitalization also complements the effects of lean production on social performance.
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Nidhi Ahuja, Jyoti Dhingra Darbari and P.C. Jha
Due to increasing socio-ecological concerns, manufacturers are paying ample attention to the strategic decision-making for enhancing customer satisfaction considering Industry 4.0…
Abstract
Due to increasing socio-ecological concerns, manufacturers are paying ample attention to the strategic decision-making for enhancing customer satisfaction considering Industry 4.0 requirements. Customers' preferences are being considered vital into the decisions related to sustainable supplier selection for building competitive gain. Thus, the objective of this study is to develop a real-case-based empirical approach for evaluating performance of suppliers based on customers' feedback, an area not explored much in literature. The novelty of current study lies in the development of an integrated supplier evaluation and selection model involving three phases: (1) identifying sustainable criteria according to Industry 4.0 requirement through customers' feedback, (2) calculating relative scores of criteria using Z-numbers and (3) determining evaluation weights of suppliers using fuzzy-TOPSIS. The contribution of the study lies in effective validation of the model by considering the case of a manufacturing firm, which aids the firm in evaluating performance of suppliers based on customers' socio-ecological expectations while considering reliable information provided by decision-makers (DMs).
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Arne Walter, Kamrul Ahsan and Shams Rahman
Demand planning (DP) is a key element of supply chain management (SCM) and is widely regarded as an important catalyst for improving supply chain performance. Regarding the…
Abstract
Purpose
Demand planning (DP) is a key element of supply chain management (SCM) and is widely regarded as an important catalyst for improving supply chain performance. Regarding the availability of technology to process large amounts of data, artificial intelligence (AI) has received increasing attention in the DP literature in recent years, but there are no reviews of studies on the application of AI in supply chain DP. Given the importance and value of this research area, we aimed to review the current body of knowledge on the application of AI in DP to improve SCM performance.
Design/methodology/approach
Using a systematic literature review approach, we identified 141 peer-reviewed articles and conducted content analysis to examine the body of knowledge on AI in DP in the academic literature published from 2012 to 2023.
Findings
We found that AI in DP is still in its early stages of development. The literature is dominated by modelling studies. We identified three knowledge clusters for AI in DP: AI tools and techniques, AI applications for supply chain functions and the impact of AI on digital SCM. The three knowledge domains are conceptualised in a framework to demonstrate how AI can be deployed in DP to improve SCM performance. However, challenges remain. We identify gaps in the literature that make suggestions for further research in this area.
Originality/value
This study makes a theoretical contribution by identifying the key elements in applying AI in DP for SCM. The proposed conceptual framework can be used to help guide further empirical research and can help companies to implement AI in DP.
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Shazia Luidens, Guido Berens and Ronny Reshef
This chapter investigates the relationship between sustainable human resource (HR) practices and employee intentions to engage in sustainable behavior within an eco-friendly…
Abstract
This chapter investigates the relationship between sustainable human resource (HR) practices and employee intentions to engage in sustainable behavior within an eco-friendly hotel. Specifically, we examine the influence of internal sustainability orientation, supervisory support, training, and rewards, as well as the mediating role of employees' knowledge of the resort's sustainability practices.
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Farhan Mehboob and Raheela Haque
This study aims to investigate the impact of empowering leadership (EL) on employee innovative work behavior (IWB), using an interactionist perspective on creativity and…
Abstract
Purpose
This study aims to investigate the impact of empowering leadership (EL) on employee innovative work behavior (IWB), using an interactionist perspective on creativity and conservation of resources theory. Following the premise, the study unravels the mediating role of job crafting (JC) and creative self-efficacy (CSE) as a boundary condition that likely triggers and facilitates this process.
Design/methodology/approach
Using a dyadic cross-sectional design, this study focuses on academic staff at four universities in Pakistan. Participants were surveyed, and questionnaires were distributed to collect data pertaining to accomplish the study objectives.
Findings
The study results reveal that JC plays a pivotal role as an intervening factor in establishing the connection between EL and employees’ IWB. This implies that EL likely promotes employees’ JC behavior, thus contributing to a greater manifestation of innovative behaviors at work. Furthermore, this interplay is further enhanced by using CSE as a moderator.
Originality/value
This study accentuates the importance of JC in eliciting the mechanism which effectively channelizes and translates the impact of EL on IWB. It also offers the valuable and fresh perspective on the conditions favoring the innovative behaviors at work.
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Maciej Urbaniak, Dominik Zimon and Peter Madzik
This article aims to map the expectations of manufacturing companies towards suppliers in terms of implementing improvement activities. The article poses two research questions…
Abstract
Purpose
This article aims to map the expectations of manufacturing companies towards suppliers in terms of implementing improvement activities. The article poses two research questions: RQ1: What kind of improvement of activities do the surveyed producers expect from their suppliers? RQ2: Do factors such as size, capital or implemented systems influence different assessments of the analyzed requirements toward suppliers?
Design/methodology/approach
The Computer Assisted Telephone Interview (CATI) technique was used to collect data. The sample consists of 150 producers (employing over 50 people) who were suppliers for enterprises from the automotive, electromechanical and chemical sectors operating in the Polish business-to-business (B2B) market. We analyzed 11 improvement activities, while their correlation structure was examined by exploratory factor analysis.
Findings
We have identified three latent factors – risk reduction, product innovation and increasing efficiency – which summarize the main expectations of manufacturing companies towards suppliers. Expectations for these factors are independent of the implemented management system, although the analysis showed higher expectations for product innovation in organizations with the implementation of Kaizen.
Originality/value
The article fills the research gap in the literature. The research results presented in the literature so far have focused on the expectations of enterprises towards suppliers in terms of meeting the criteria for their initial and periodic assessment. The research gap in the article is the result of empirical research presenting the expectations of manufacturers towards suppliers in terms of improving their processes. Based on the findings of the presented study, development trends and implications for managers responsible for purchasing processes and relationships with suppliers can be determined.
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Prasetyo Adi Wibowo Putro, Dana Indra Sensuse and Wahyu Setiawan Setiawan Wibowo
This paper aims to develop a framework for critical information infrastructure (CII) protection in smart government, an alternative measure for common cybersecurity frameworks…
Abstract
Purpose
This paper aims to develop a framework for critical information infrastructure (CII) protection in smart government, an alternative measure for common cybersecurity frameworks such as NIST Cybersecurity Framework and ISO 27001. Smart government is defined as the government administration sector of CII due to its similarity as a core of smart technology.
Design/methodology/approach
To ensure the validity of the data, the research methodology used in this paper follows the predicting malfunctions in socio-technical systems (PreMiSTS) approach, a variation of the socio-technical system (STS) approach specifically designed to predict potential issues in the STS. In this study, PreMiSTS was enriched with observation and systematic literature review as its main data collection method, thematic analysis and validation by experts using fuzzy Delphi method (FDM).
Findings
The proposed CII protection framework comprises several dimensions: objectives, interdependency, functions, risk management, resources and governance. For all those dimensions, there are 20 elements and 41 variables.
Practical implications
This framework can be an alternative guideline for CII protection in smart government, particularly in government administration services.
Originality/value
The author uses PreMiSTS, a socio-technical approach combined with thematic analysis and FDM, to design a security framework for CII protection. This combination was designed as a mixed-method approach to improve the likelihood of success in an IT project.
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Mercy Chemutai Barasa, Proscovia Namubiru Ssentamu, John Koskey Chang’ach and Susan Jepkoech Kurgat
This paper aims to explore the extent to which the Uganda lower secondary curriculum (LSC) reform, instituted in January 2020, has ensured equitable educational opportunities for…
Abstract
Purpose
This paper aims to explore the extent to which the Uganda lower secondary curriculum (LSC) reform, instituted in January 2020, has ensured equitable educational opportunities for secondary school learners considering school and learner socio-economic status.
Design/methodology/approach
A qualitative approach was adopted in which the experiences and perceptions of both facilitators and implementers of the reform were gathered using interviews and lesson observations.
Findings
Data revealed disparities among high and low socio-economic-status schools in their preparedness and capacity to implement the reform, with the consequence of divergent educational opportunities for learners in these contexts.
Research limitations/implications
The sample was limited to government-aided secondary schools and thus excluded private schools; the majority in Uganda. This means that the findings may be limited in generalizability. However, the majority of private schools serve the lower socio-economic demographic, so the study findings and implications may extend to them as well.
Practical implications
The findings suggest that unless the government intervenes with measures to boost the capacity of schools in low socio-economic contexts to implement the reform, the outcome of the curriculum may be a society further stratified along socio-economic lines.
Social implications
The findings indicate that the new LSC may contribute greatly to social stratification through disparate educational opportunities for different sections of the Ugandan populace. This could work against national socio-economic ambitions and also lead to non-achievement of the UN SDG4 of quality, equitable, inclusive education for all.
Originality/value
This paper demonstrates how Uganda, a developing nation, is faring in the achievement of the global educational policy goal of equity in the implementation of its competence-based LSC reform. It highlights key policy and research gaps that should be addressed to promote equitable learning opportunities for all learners.
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Mingqiong Mike Zhang, Jiuhua Cherrie Zhu, Helen De Cieri, Nicola McNeil and Kaixin Zhang
In a complex, ever-changing, and turbulent business world, encouraging employees to express their improvement-oriented novel ideas through voice behavior is crucial for…
Abstract
Purpose
In a complex, ever-changing, and turbulent business world, encouraging employees to express their improvement-oriented novel ideas through voice behavior is crucial for organizations to survive and thrive. Understanding how to foster employee promotive voice at work is a significant issue for both researchers and managers. This study explores how to foster employee promotive voice through specific HRM practices and positive employee attitudes. It also examines the effect of employee promotive voice on perceived organizational performance.
Design/methodology/approach
This study employed a time-lagged multisource survey design. Data were collected from 215 executives, 790 supervisors, and 1,004 employees in 113 firms, and analyzed utilizing a multilevel moderated serial mediation model.
Findings
The findings of this study revealed that promotive voice was significantly related to perceived organizational performance. Innovation-enhancing HRM was positively associated with employee promotive voice. The HRM-voice relationship was partially mediated by employee job satisfaction. Power distance orientation was found to significantly moderate the relationship between innovation-enhancing HRM and employee job satisfaction at the firm level. Our findings showed that innovation-enhancing HRM policies may fail to foster promotive voice if they do not enhance employee job satisfaction.
Originality/value
This study challenges some taken-for-granted assumptions in the literature such as any high performance HRM bundles (e.g. HPWS) can foster employee promotive voice, and the effects of HRM are direct and even unconditional on organizational outcomes. It emphasizes the need to avoid potential unintended effects of HRM on employee voice and the importance of contextualizing voice research.