Search results
1 – 10 of 72Paulo Botelho Pires and José Duarte Santos
Buying online has become a widespread and common activity for consumers, and, for many organizations, e-commerce has become a very profitable alternative to sell their products…
Abstract
Buying online has become a widespread and common activity for consumers, and, for many organizations, e-commerce has become a very profitable alternative to sell their products and services, also allowing them to leverage their strategy in new geographical markets immediately. Although the literature on the subject is comprehensive, there is a gap in identifying the holistic constructs that are the determinants of consumers' choice of an online store. This research resorts to an exploratory study, based on a nonsystematic literature review, seeking to identify these constructs. The results obtained allowed us to identify the following constructs: consumer behavior, customer experience, web content, catalog, terms and conditions, customer support, perceived value, trust, security and privacy, satisfaction, and loyalty. Customer experience, satisfaction, and loyalty constructs stand out from a strategic perspective.
Details
Keywords
The empirical research examined the effect of intrinsic motivation (IM) and employees’ performance appraisal satisfaction (PAS) on performance outcomes (POs) viz., organisational…
Abstract
The empirical research examined the effect of intrinsic motivation (IM) and employees’ performance appraisal satisfaction (PAS) on performance outcomes (POs) viz., organisational commitment (OC) and turnover intention (TI). The existence of significant differences among variables under study due to different demographic factors was also tested. A questionnaire survey approach was used as a method of heterogeneous data collection involving 302 employees from 3 select service sector organisations (SSOs). To test the hypothesised relationships, results were interpreted based on mean values, standard deviation (SD), percentage, correlation analysis, regression analysis, and one-way ANOVA tests which are the accepted tools and are appropriate to interpret the data in a study of this kind. Empirical evidence supported the direct relationships of IM and PAS with OC and TI. The findings also indicated that IM and PAS are more than the normal in most of the cases across the demographic groups. Significant differences were observed on perceptions of PAS and OC due to gender, years of service, and level or current position of employees. Further research studies are needed to establish the predictors of IM, PAS, and POs in different organisational contexts. Several important practical and research implications of the research results are discussed in this chapter.
Details
Keywords
Constantin Bratianu, Alexeis Garcia-Perez, Francesca Dal Mas and Denise Bedford
Past research has shown there is a relationship between body image, sexual behavior, and pleasure. However, the majority of this research has centered on heterosexual…
Abstract
Past research has shown there is a relationship between body image, sexual behavior, and pleasure. However, the majority of this research has centered on heterosexual participants. In this analysis, the author considers how this relationship between body image, sexual behavior, and pleasure may look within women and genderqueer individuals who are all AFAB (assigned female at birth) with 26 out of 30 participants identifying as LGBTQIA+. The author examines perceptions of body size, body hair, and genitals to consider how intersections of social structures – specifically internalized sexism, racism, and misogyny – influence the participants’ experience of sexual interactions. Both resistance and embodiment of traditional gender norms, even as queer women and genderqueer individuals, were examined in these narratives. The majority of the moments where traditional gender norms are examined describe situations when the participants were sexually interacting with cis-gendered men.
Details
Keywords
This chapter aims to outline the ways in which symbolic interactionism shifts the focus of inquiry into sex from being sexual toward becoming sexual, which takes into account doing…
Abstract
This chapter aims to outline the ways in which symbolic interactionism shifts the focus of inquiry into sex from being sexual toward becoming sexual, which takes into account doing sexualities, rather than tracing their origins in a static conception of nature. This means that our being sexual varies according to the rituals and performances in which we are involved as part of our daily lives. Such is the case any time we perform a role to communicate our identity to one or more audiences from communicative, expressive, aesthetic, and verbal points of view. This process is particularly manifest in male sex working where social actors are involved in the use of excuses, justifications and, generally, motive talk that are useful to neutralize their own sexual conducts and negotiate the gender appearance and sexual practices. Using the late developments of sexualities' symbolic interactionist studies emphasized by sexual scripts theory, the chapter focuses on the theoretical necessity to understand that there are far more reasons to be sexual than ways to be sexual.
Details
Keywords
A review of the literature on how academic library staffing is adjusted is especially relevant right now, as higher education is anticipating a large decline in college-age…
Abstract
Purpose
A review of the literature on how academic library staffing is adjusted is especially relevant right now, as higher education is anticipating a large decline in college-age students matriculating into colleges and universities beginning in 2025. Academic libraries will be affected by these enrollment drops and will have to carefully consider how to support their institutions with smaller budgets and smaller staff sizes. This review will provide libraries with potential strategies to utilize as they consider how best to serve their users, both with changing demographics and continued changes in technology.
Design/methodology/approach
The literature on staffing in academic libraries was reviewed from the last 20 years in the context of relevance to rightsizing.
Findings
Findings show that there are studies looking at staffing trends over longer periods of time, analyses of particular areas (i.e. reference desks, technical services, etc.) to determine levels and types of staff needed (librarians, library staff or student workers), financial analyses of staffing, studies on outsourcing and a few studies on the dangers of downsizing.
Research limitations/implications
Since the research is limited to the library literature, the findings could potentially be limited. In addition, not all staffing studies were deemed relevant to the concept of rightsizing, so this study is not all inclusive.
Originality/value
There are many publications on staffing, but the researcher did not find a literature review of staffing studies from a rightsizing perspective.
Details