Muhammad Umair Ashraf, Nusrat Ali, Muhammad Rashid Hafeez, Siraj Hussain and Muhammad Imran
Deviance includes behaviors that deviate from societal norms. Scholars belonging to various disciplines have extensively studied this phenomenon. This study aims to understand the…
Abstract
Purpose
Deviance includes behaviors that deviate from societal norms. Scholars belonging to various disciplines have extensively studied this phenomenon. This study aims to understand the length and breadth of the deviance landscape.
Design/methodology/approach
Through a systematic analysis of publications, authors, journals and countries involved in research, this investigation unveils the inherently interdisciplinary nature of the subject. It unveils the prominent journals and influential authors who have made significant contributions to the field, shedding light on the evolving trends and shifting emphases over time.
Findings
The findings underscore the ever-growing relevance and importance of deviance research in contemporary society. They emphasize the pressing need for ongoing exploration to grapple with the intricate challenges posed by deviant behaviors.
Originality/value
This comprehensive bibliometric analysis serves as an invaluable resource, catering to the needs of researchers and practitioners with a vested interest in comprehending and advancing the study of deviance in its myriad manifestations.
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Jamshed Khalid, Chuanmin Mi, Muhammad Umair Ashraf and Md Shamimul Islam
This study aims to examine the relationship between managerial supportive communication, CEO relational communication and symmetrical internal communication. It specifically…
Abstract
Purpose
This study aims to examine the relationship between managerial supportive communication, CEO relational communication and symmetrical internal communication. It specifically investigates the mediating role of symmetrical internal communication and employee advocacy, as well as the moderating influence of proactive personality on the link between employee advocacy and employee creativity.
Design/methodology/approach
A survey was conducted involving 290 full-time employees, and a Partial Least Square Structural Equation Modeling (PLS-SEM) statistical approach was used to assess the proposed relationships.
Findings
Both managerial supportive communication and CEO relational communication were found to be positively associated with symmetrical internal communication. Furthermore, results indicated that symmetrical internal communication and employee advocacy acted as strong mediators in the hypothesized relationships. Notably, the study also found that the impact of employee advocacy on employee creativity was significantly amplified in cases where employees exhibited a higher degree of proactive personality.
Practical implications
By emphasizing managerial supportive communication, enhancing CEO relational communication and promoting symmetrical internal communication and employee advocacy, organizations can create an environment conducive to innovation and creativity among employees. Additionally, recognizing the buffering effect of proactive personality on employee advocacy's impact on creativity enables organizations to better tailor their strategies for fostering creativity.
Originality/value
This research presents a novel contribution to the field by exploring the less-explored relationships between these critical communication factors and employee creativity. It uncovers the mediating and moderating mechanisms, shedding new light on how internal communication dynamics influence creativity. This unique approach provides an original perspective on the role of communication in promoting creativity at workplace.
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Muhammad Umair, Muhammad Uzair Yousuf, Ahmed Raza Cheema and Jabbar Ul-Haq
This study aims to examine the environmental impact of fossil fuel use in newly industrialized countries (NICs), focusing on the relationship between economic growth, energy…
Abstract
Purpose
This study aims to examine the environmental impact of fossil fuel use in newly industrialized countries (NICs), focusing on the relationship between economic growth, energy consumption and environmental sustainability from 1971 to 2020.
Design/methodology/approach
The research uses pool mean group autoregressive distributive lag, fully modified ordinary least squares and dynamic ordinary least squares econometric models to analyze long-run data. These methods enable a detailed assessment of how economic and industrial factors affect environmental pollution.
Findings
The study finds that nonrenewable energy consumption is positively linked to environmental pollution, with a 1% increase leading to a 6.25% rise in pollution. Industrialization, urbanization and globalization also significantly increase pollution, with increments of 2.51%, 3.97% and 2.11%, respectively. Conversely, economic growth has a beneficial effect, reducing pollution by 2.59% for every 1% increase in growth.
Practical implications
Policymakers should balance economic growth with environmental sustainability by reducing nonrenewable energy consumption and supporting renewable energy adoption.
Originality/value
This research provides fresh insights into the dynamics between economic growth and environmental pollution in NICs. By using advanced econometric techniques over an extended period, it offers a view of how economic and industrial activities influence environmental outcomes, highlighting the dual role of economic growth in both promoting development and reducing pollution.
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Sobia Bano, Muhammad Zeeshan Mirza, Marva Sohail and Muhammad Umair Javaid
The coronavirus disease 2019 (COVID-19) epidemic has given an upsurge to online retailing in Pakistan. This shift has escalated the issues about privacy concerns among consumers…
Abstract
Purpose
The coronavirus disease 2019 (COVID-19) epidemic has given an upsurge to online retailing in Pakistan. This shift has escalated the issues about privacy concerns among consumers. Keeping in view the growing concerns, the objective of this study is to investigate customer patronage in online shopping and the role of privacy concerns in this relationship.
Design/methodology/approach
To generalize the relationship between antecedents and outcomes of privacy concerns, a cross-disciplinary macro model was used. Data were collected through a survey method from the consumers who used credit and debit cards during online shopping.
Findings
Results show that government regulations have a significant positive relationship with privacy concerns and customer patronage. Privacy concerns are found to have a significant negative relationship with organizational ethical care while customer patronage was found to have a significant positive relationship with organizational ethical care. Customer patronage was also found to have a significant negative relationship with privacy concerns. Privacy concerns mediated the relationship between government regulations and customer patronage, whereas privacy concerns does not mediate the relationship between organizational ethical care and customer patronage.
Originality/value
The research adds to the existing literature and highlights the customer behavior toward online shopping/e-commerce in developing economies. The research gives a direction to stakeholders to counter privacy concerns and ensure safer e-commerce practices.
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Ataul Karim Patwary, Mirza Mohammad Didarul Alam, Noor Azimin Zainol, Muhammad Umair Ashraf, Mohammad Nurul Alam, Naeem Hayat and Sawsan Haider Abdullah khreis
This study examined the revisit intention of tourists in Muslim-friendly hotels in nexus with Halal-friendly hotel attributes (social environment, facilities, food and beverage…
Abstract
Purpose
This study examined the revisit intention of tourists in Muslim-friendly hotels in nexus with Halal-friendly hotel attributes (social environment, facilities, food and beverage, locals and staff, and services), corporate image, customer engagement, perceived value, and service encounter evaluation. It further examined the mediating role of corporate image, customer engagement and perceived value between Halal-friendly hotel attributes and service encounter evaluation.
Design/methodology/approach
Using a structured survey instrument, 390 valid responses were gathered from international tourists who visited Malaysia. The collected data were analyzed using Partial Least Squares – Structural Equation Modeling (PLS-SEM) to test the assumed relationships.
Findings
The research shows that corporate image (CI), customer engagement (CE), and perceived value (PV) are directly influenced by Halal-friendly hotel attributes (HFHA) and exert influence on service encounter evaluation (SEE). Findings also suggest the mediating effect of CI, CE, and PV between HFHA and SEE. SEE further positively and significantly enhances the revisit intention and positive word-of-mouth.
Practical implications
The findings of this study stipulate that hotel owners should ensure the presence of HFHA in their offers to retain their existing guests and ensure their positive communication towards potential visitors through developing a fascinating image, engagement, and lucrative value.
Originality/value
Grounded on the attribution theory, this study contributes to the Halal tourism literature by exploring the role of Halal-friendly hotel attributes in enhancing the hotel’s image, customer engagement, and perceived value to enhance positive service encounter evaluation and revisiting intention for the hotel.
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Ataul Karim Patwary, S. Mostafa Rasoolimanesh, Mohd Hafiz Hanafiah, Roslizawati Che Aziz, Ahmad Edwin Mohamed, Muhammad Umair Ashraf and Nor Rabiatul Adawiyah Nor Azam
This research examines the role of green, inclusive leadership, corporate social responsibility, and pro-environmental attitudes on proactive pro-environmental behaviour among…
Abstract
Purpose
This research examines the role of green, inclusive leadership, corporate social responsibility, and pro-environmental attitudes on proactive pro-environmental behaviour among hotel employees. It further examines the indirect effects of pro-environmental attitudes between green inclusive leadership, corporate social responsibility, and proactive pro-environmental behaviour, as well as the moderating role of psychological contract breach between pro-environmental attitudes and proactive pro-environmental behaviour.
Design/methodology/approach
The participants of this cross-sectional study were employees in the Malaysian hotel industry, and 374 usable questionnaires were used for data analysis. The data were analysed using Partial Least Squares – Structural Equation Modelling.
Findings
This study found that green, inclusive leadership, corporate social responsibility, and pro-environmental attitudes significantly influence proactive pro-environmental behaviour. For mediating effects, pro-environmental attitudes have been found to mediate the relationship between corporate social responsibility, green inclusive leadership and proactive pro-environmental behaviour.
Research limitations/implications
The research proposes actionable measures to encourage environmentally friendly practices in the hotel sector. For companies to succeed, they must integrate green initiatives with their societal objectives. Pro-environmental mindsets are essential for implementing effective environmental policies, which in turn impact recruitment approaches. The advantages of fostering pro-environmental conduct encompass financial savings, enhanced standing, adherence to regulations, increased innovative thinking and improved workplace well-being.
Originality/value
Over time, environmental degradation has been contributed by individual behaviours and the combined actions of businesses and organisations. This study significantly contributed to a new model underpinned by the Self-determination Theory by including new constructs influencing proactive pro-environmental behaviour.
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Ataul Karim Patwary, Nor Rabiatul Adawiyah Nor Azam, Muhammad Umair Ashraf, Abdullah Muhamed Yusoff, Waqas Mehmood and Md Karim Rabiul
The purpose of this study is to examine the role of knowledge management practices, organisational commitment and capacity building on employee performance in the hotel industry…
Abstract
Purpose
The purpose of this study is to examine the role of knowledge management practices, organisational commitment and capacity building on employee performance in the hotel industry. This study also investigated the mediating role of organisational commitment and capacity building between knowledge management practices and employee performance.
Design/methodology/approach
A quantitative approach and questionnaire survey were used to collect data from hotel employees from Malaysia. Self-administered questionnaires were distributed to collect data from 291 participants, and partial least squares structural equation modelling was used to analyse the hypotheses.
Findings
The results of this study confirm that knowledge management practices positively and significantly affect knowledge-employee performance. Employees achieve this performance through the mediating influence of organisational commitment and capacity building culture.
Practical implications
This study offers several implications for Malaysian practitioners and policymakers regarding learning and knowledge management practices in the hospitality industry. The results suggest that organisations can manage knowledge assets and key processes of the organisational environment to create and use knowledge to improve sustainable employee performance through knowledge management practices.
Originality/value
This study sheds light on the knowledge management literature by examining the effect of knowledge management practices on organisational commitment, particularly in the hospitality industry in Malaysia.
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This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.
Abstract
Purpose
This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.
Design/methodology/approach
This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.
Findings
Companies aiming to develop both exploitative and explorative forms of innovation must ensure that adequate leadership and management support (LMS) is available. In addition, they should build and develop relevant internal and external knowledge sources (KS) and strengthen the firm’s knowledge management capabilities (KMC).
Originality/value
The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.
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Umair Ahmed, Muhammad Saeed and Shah Jamal Alam
This paper aims to explore the use and impact of social media, specifically Twitter (now X), in political mobilization in Pakistan. It focuses on the events followed by the…
Abstract
Purpose
This paper aims to explore the use and impact of social media, specifically Twitter (now X), in political mobilization in Pakistan. It focuses on the events followed by the no-confidence motion against Imran Khan as Pakistan’s prime minister in April 2022 and the protest campaign that ensued, facilitated through the strategic use of the Urdu hashtag #امپورٹڈ_حکومت_نامنظور (translated as “imported-government unacceptable”) on Twitter, both within and outside Pakistan.
Design/methodology/approach
Using Web scraping, data from Twitter was extracted and analyzed between 2022 and 2023. By probing into user account profiles and interactions with this hashtag, this paper investigates the claims surrounding the hashtag’s popularity, by identifying suspicious accounts and their contributions in the trending of the hashtag.
Findings
Findings suggest that the claim of the hashtag's unprecedented success was overhyped, further suggesting that the popularity and impact of the social media campaign were exaggerated. Despite high engagement rates, the study indicates a discrepancy between perceived influence and actual impact on public sentiment and political mobilization.
Originality/value
This paper contributes to the literature on social media’s role in political mobilization and agenda-setting in the Pakistani context. More generally, understanding hashtag dynamics and their impact on shaping public opinion, may be beneficial to academics and practitioners in better understanding the role of digital platforms in the politics.