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Article
Publication date: 22 August 2024

Kwasi Agyeman-Boakye, Ernest Kissi and Ivy Abu

The aim of this study is to investigate the influence of Project Management Office (PMO) functions on project performance in businesses in Lower Middle-Income Countries (LMIC…

130

Abstract

Purpose

The aim of this study is to investigate the influence of Project Management Office (PMO) functions on project performance in businesses in Lower Middle-Income Countries (LMIC) using Partial Least Square–Structural Equation Modelling (PLS–SEM).

Design/methodology/approach

Utilizing close-ended questionnaires in a cross-sectional survey, 256 project professionals from 10 business sectors in Ghana views were elicited. The questions were developed through a comprehensive literature review and involved 27 PMO functional measures grouped into 6 and 19 project performance measures grouped into 6. Data collected was then analysed using the PLS–SEM to validate the hypothetical relationship.

Findings

The PLS–SEM model supported 13 (t > 1.65) out of 36 hypotheses investigating the relationship between PMO functions and project performance. Variations in the PMO functions moderately (R2 = 0.34) explained the performance of projects. The aggregate activities of the PMO had the highest significant influence on environmental performance (R2 = 0.467). The topmost PMO function was identified as monitoring and controlling project performance, and it was significantly associated with cost (ß = 0.265, p < 0.05), quality (ß = 0.291, p < 0.05) and project scope (ß = 0.265 p < 0.05) performance.

Research limitations/implications

This research has brought more illumination to the functions of PMOs and its influence on project performance. The results suggest that PMO activities, when tailored to the business context, can significantly change project performance variables.

Originality/value

Most research on PMO and project performance has been limited to developed countries or a single sector. This study uniquely expands the business sectors and focuses on LMICs.

Details

International Journal of Productivity and Performance Management, vol. 74 no. 3
Type: Research Article
ISSN: 1741-0401

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Article
Publication date: 27 January 2022

Jones Nyame Aboagye, Ernest Kissi, Alex Acheampong and Edward Badu

This research aims to evaluate the status of project management best practices in the road infrastructure sector of Ghana through the inquiry of project managers’ competency.

356

Abstract

Purpose

This research aims to evaluate the status of project management best practices in the road infrastructure sector of Ghana through the inquiry of project managers’ competency.

Design/methodology/approach

Based on a thorough literature review on competency and project management best practices, a criterion for measuring best practices based on the competencies was identified. Using closed-ended questionnaires as a survey instrument, data was collected and analyzed using a one-sample t-test, Kendall’s concordance coefficient and simple regression.

Findings

The key finding reveals that in achieving project management best practices for the Ghanaian road infrastructure projects, project managers should straighten and strengthen their capability in terms of skills, personal characteristics and knowledge as ranked. An appropriate blend of these characteristics would be a necessary requirement for project managers. Through this, project managers and project-based road infrastructure organizations will be able to win the confidence of their stakeholders and attain improvements in cost-effectiveness, quality and time management.

Research limitations/implications

This study provides project managers in the road infrastructure sector with relevant information on which criteria and variables are critical and are frequently required to manage such projects. This will be helpful for training programs and professional development of project managers in the road infrastructure sector.

Originality/value

The study provides a new direction and focuses for project managers in the road infrastructure industry toward best project management practices in developing countries. It also complements existing studies in this area which deepen the understanding of the subject area.

Details

Journal of Engineering, Design and Technology , vol. 22 no. 2
Type: Research Article
ISSN: 1726-0531

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Article
Publication date: 3 December 2024

Ernest Kissi, Evans Kwesi Mireku, Musah Labaran and Barbara Simons

The construction industry presents a particularly notable and demanding setting where sexual harassment demands special consideration. With its largely male-dominated workforce…

54

Abstract

Purpose

The construction industry presents a particularly notable and demanding setting where sexual harassment demands special consideration. With its largely male-dominated workforce, intense work settings and entrenched workplace norms, the construction sector provides a unique backdrop in which the complexities of sexual harassment manifest. The purpose of this study is to investigate the relationship between sexual harassment and employee performance in the construction industry, with a particular focus on examining the mediating roles of psychological distress and employee engagement.

Design/methodology/approach

A cross-sectional survey design was utilized to collect data from 188 construction industry professionals. Participants completed validated questionnaires assessing their experiences with sexual harassment, levels of psychological distress, employee engagement and self-reported performance indicators. Partial least square-structural equation modeling (PLS-SEM) was conducted to examine the direct and mediated effects of sexual harassment on employee performance through psychological distress and employee engagement.

Findings

The findings reveal a lack of statistical significance in the negative relationship between sexual harassment and employee performance within the construction sector. Furthermore, there was a significant negative relationship between sexual harassment and employee engagement. Employee engagement emerged as a full mediator, buffering the negative effects of harassment on performance and suggesting that engaged employees may be better equipped to cope with and mitigate the impact of harassment.

Research limitations/implications

The study’s findings contribute to understanding workplace dynamics amidst sexual harassment in construction. Work engagement fully mediates the relationship, highlighting the need to prioritize initiatives aimed at enhancing employee engagement, such as promoting a supportive and fostering open communication channels between management and employees, can mitigate the occurrence and negative impacts of sexual harassment on employee performance. Continuous monitoring of engagement levels is crucial for sustaining positive work environments.

Originality/value

This study contributes to the existing literature by providing quantitative evidence of the relationship between sexual harassment and employee performance in the construction industry. By examining the mediating roles of psychological distress and employee engagement, the research offers a deeper understanding of the mechanisms underlying this relationship. The findings underscore the importance of addressing sexual harassment and promoting employee well-being to foster a safe and productive work environment in the construction industry.

Details

Engineering, Construction and Architectural Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0969-9988

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Article
Publication date: 17 October 2024

Ernest Kissi, Kenneth Eluerkeh, Clinton Aigbavboa, Michael Addy and Prosper Babon-Ayeng

With emerging technologies rapidly changing work processes, it is important to understand the skills and characteristics project managers (PMs) need to effectively manage projects…

128

Abstract

Purpose

With emerging technologies rapidly changing work processes, it is important to understand the skills and characteristics project managers (PMs) need to effectively manage projects in the digital era. This study determines the underlying competencies needed for digitalization among PMs in the construction industry. The study also identified the most significant competencies needed by PMs in the era of digitalization.

Design/methodology/approach

The methodology adopted for the research study was quantitative. It was founded on a thorough review of pertinent literature, which went through a pilot survey study from six project management experts in the construction industry. Based on the comment and feedback, a questionnaire survey was developed and distributed to participants through a convenience sampling technique. The data retrieved were from 100 professional PMs out of 130 questionnaires distributed in the Ghanaian construction industry. Data collected were analyzed using fuzzy synthetic evaluation (FSE).

Findings

Based on FSE, the three competency parameters (knowledge, skills, personal characteristics) generated significant indices indicating that all three competencies are significant among construction PMs in the digitalization era. Under the knowledge competency parameter, six sub-competencies comprising a total of 12 variables were identified. For skills, seven sub-competencies consisting of 23 variables were identified. Regarding personal attributes, six sub-competencies with 17 variables were highlighted. Under knowledge, technical knowledge was found to be the most important with an index of 4.212. For skills, leadership skills were rated highest with an index of 4.240. Regarding personal attributes, social or interpersonal skills were deemed most critical with an index of 4.199.

Practical implications

The results provide guidance to both industry and academic stakeholders. For PMs and their employers, the study highlights priority areas for competency development and training related to the era of digitalization. It also informs educational institutions on how to structure project management curricula to best prepare students for jobs of the future. This study gives more insight into the competencies that need more attention for PMs in the digitalization era. As a result, firms that adopt the identified competency will benefit from implementing digitalization in project delivery.

Originality/value

This study makes an original contribution as one of the first to empirically investigate the competencies required of construction PMs in the construction industry in the digitalization era. By focusing on the developing country context of Ghana, the study extends knowledge to an under-researched region and market. It provides a foundation for future comparative research across diverse global contexts.

Details

Built Environment Project and Asset Management, vol. 15 no. 1
Type: Research Article
ISSN: 2044-124X

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Article
Publication date: 5 November 2024

Juliet Owusu-Boadi, Ernest Kissi, Ivy Maame Abu, Cecilia Dapaah Owusu, Bernard K. Baiden, Kenneth Eluerkeh and Stephen Nana Opoku Ware

Workforce diversity is essential for success from the perspectives of economic development and intellectual property. However, the construction industry is losing out on these…

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Abstract

Purpose

Workforce diversity is essential for success from the perspectives of economic development and intellectual property. However, the construction industry is losing out on these gains due to the low diversity among them. The study aims to identify challenges impeding workforce diversity in construction literature through a mixed review approach.

Design/methodology/approach

The study desk reviewed 188 relevant construction peer-reviewed articles and conference papers with no restrictions on the time range. The study adopted the mixed methodology review approach through bibliometric and systematic content analyses.

Findings

The study identified 67 challenges and further classified them into 4 broad categories. These were industry-related, organisational-, personal or attitudinal- and health-related challenges. Organisational challenges were the most prevalent challenges of diversity uptake in the construction industry. The publications' most influential sources, countries/regions and annual trends were also discussed.

Practical implications

Classifying the challenges hindering diversity contributes to the existing knowledge base. The framework's interrelationships among categorised barriers will enable construction professionals to make informed decisions in promoting diversity in the industry.

Originality/value

This study has a broad geographical reach, allowing the findings to be widely applicable to the diverse practice of the worldwide construction sector.

Details

Engineering, Construction and Architectural Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0969-9988

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Article
Publication date: 22 March 2024

Evans Kwesi Mireku, Ernest Kissi, Edward Badu, Clinton Ohis Aigbavboa, Titus Kwofie and Kenneth Eluerkeh

The construction industry is an industry which has gained notoriety when it comes to both physical and mental health problems. Compared to other industries, the construction…

364

Abstract

Purpose

The construction industry is an industry which has gained notoriety when it comes to both physical and mental health problems. Compared to other industries, the construction sector has a higher prevalence of many stressors and mental health concerns. This calls for mechanisms to cope with these concerns. One coping mechanism propounded to help cope and adapt in the face of pressures and challenges is “Mental Toughness (MT)”. While mental toughness has been widely studied in various fields, there is a paucity of comprehensive research examining its significance among construction professionals. Thus, the motivation of this study is to establish the mental toughness characteristics among construction professionals in Ghana.

Design/methodology/approach

The construction industry is an industry which has gained notoriety when it comes to both physical and mental health problems. Compared to other industries, the construction sector has a higher prevalence of mental health concerns. One coping mechanism propounded to help cope and adapt in the face of pressures and challenges is “Mental Toughness (MT)”. While mental toughness has been widely studied in various fields, there is a paucity of comprehensive research examining its significance among construction professionals. Thus, the motivation of this study is to establish the mental toughness characteristics among construction professionals.

Findings

the study's findings revealed 13-factor model characteristics of mental toughness with 43 variables for mentally tough performers in the construction environment. These 13-factor models include Pressure Management (PM), Motivation (M), Emotional Intelligence (EI), Interpersonal self-belief (SB), Tough Attitude (TA), Job-related self-belief (SBB), Ethical Values (EV), Commitment (C), Focus (F), Optimism (OP), Expertise and Competence (EC), Imagery Control (IC) and Resilient (R).

Practical implications

The outcome of this study has significant practical implications for various stakeholders. For construction professionals the identified factors provide valuable insights into the psychological attributes and behaviours that contribute to mental toughness among construction professionals. Understanding these characteristics can empower professionals to develop strategies for coping with stress, maintaining focus, and fostering resilience in challenging construction environments to achieve optimum performance levels consistently.

Originality/value

The originality of this study's findings stems from the fact that it is among the first to provide greater insight into mental toughness characteristics considered by professionals (quantity surveyors, construction managers, engineers, project managers, architects, estate managers) in the construction industry.

Details

Engineering, Construction and Architectural Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0969-9988

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Article
Publication date: 9 April 2024

Evans Kwesi Mireku, Ernest Kissi, Ivy Maame Adwoa Abu, Alex Acheampong and Nana Kwame Peprah Armah

The construction sector is recognized for subjecting its workers to various psychological pressures and mental stressors. As a result, it is crucial to explore and discover…

177

Abstract

Purpose

The construction sector is recognized for subjecting its workers to various psychological pressures and mental stressors. As a result, it is crucial to explore and discover effective strategies to support these workers in managing and enduring these demanding circumstances. Mental toughness is a concept that has been advocated to aid individuals in coping and adapting to pressures and challenges. Therefore, it is imperative to explore strategies critical to developing mental toughness among construction professionals. Thus, the purpose of this study is to identify critical strategies for the development of mental toughness among construction professionals.

Design/methodology/approach

A comprehensive literature review was conducted using Google Scholar, Scopus, ScienceDirect and PubMed databases to identify the strategies for the development of mental toughness. These identified strategies were used to develop a structured closed-ended questionnaire to aid in data collection. Of the 317 questionnaires distributed, 207 were collected and used for data analysis. The data were analysed using mean score ranking and one sample t-test.

Findings

The study highlighted 12 critical strategies for the development of mental toughness among construction professionals. These include recognizing and rewarding achievements, taking time for self-care, organizing mental training programs, using positive self-talk, embracing a growth mindset, providing social support/developing a strong support network, creating a challenging training environment, engaging in regular physical exercise, fostering a mastery motivational climate, setting clear but challenging goals, practicing mental imagery and practicing reflection on setbacks and failures. The analysis results indicated that all of the strategies, except one (which involves practicing reflection on setbacks and failures), displayed significance. By incorporating these strategies, construction firms and the industry as a whole can empower their workforce to cope and/or overcome the various demands and stressors that work and life places on them.

Research limitations/implications

The study highlights the significance of recognizing and rewarding achievements, fostering a growth mindset and implementing mental training programs to cultivate mental toughness among construction professionals. Moreover, promoting self-care practices and offering social support are essential strategies for enhancing mental resilience in the construction industry. By adopting these evidence-based approaches, construction organizations can create a mentally tough workforce capable of handling the challenges and demands of the industry effectively.

Originality/value

This study contributes significantly to the general body of knowledge in mental health management among employees in the construction industry. It does set the pace for the development of the general well-being of construction professionals in the achievement of mental toughness goals.

Details

Journal of Engineering, Design and Technology , vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1726-0531

Keywords

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Article
Publication date: 17 May 2024

Alex Acheampong, Elvis Konadu Adjei, Anita Odame Adade-Boateng, Ernest Kissi, Patrick Manu and David Wireko Atibila

The uptake of Design for Safety (DfS) practices in developing countries like Ghana has been limited. This study aims to provide an in-depth understanding of the barriers across…

152

Abstract

Purpose

The uptake of Design for Safety (DfS) practices in developing countries like Ghana has been limited. This study aims to provide an in-depth understanding of the barriers across regulatory, organizational, cultural and educational dimensions that restrict DfS assimilation in the Ghanaian construction sector. Identifying the key impediments can inform policy initiatives and industry efforts to facilitate safer construction.

Design/methodology/approach

A postpositive philosophy underpinned the quantitative research. Multi-stage research was used. A comprehensive questionnaire survey was designed and given to six industry experts to assess clarity, relevance and effectiveness after a thorough literature review. In all, 164 professionals were reached to take part in the study using purposive sampling and consequently snowballing. “Variables” were ranked using mean score ranking and normalization techniques; exploratory factor analysis was then used to group variables into clusters.

Findings

Emergent findings revealed four distinct clusters of challenges; Design Process and Communication Challenges; Regulatory and Expertise Limitations; Planning and Education Constraints; and Attitudinal and Perception Barriers. These findings help identify targeted solutions to overcome barriers including developing robust regulatory frameworks, promoting collaboration among stakeholders and cultivating a positive safety culture.

Originality/value

This study provides new insights into the integration of DfS in the context of the developing construction industry in Ghana. This study expands the knowledge base to drive further research in enhancing construction safety in developing countries. Practical recommendations for overcoming these challenges are proposed.

Details

Journal of Engineering, Design and Technology , vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1726-0531

Keywords

Available. Open Access. Open Access
Article
Publication date: 5 December 2023

Ernest Kissi, Matthew Osivue Ikuabe, Clinton Ohis Aigbavboa, Eugene Danquah Smith and Prosper Babon-Ayeng

While existing research has explored the association between supervisor support and turnover intention among construction workers, there is a notable gap in the literature…

4236

Abstract

Purpose

While existing research has explored the association between supervisor support and turnover intention among construction workers, there is a notable gap in the literature concerning the potential mediating role of work engagement in elucidating this relationship, warranting further investigation. The paper, hence, aims to examine the mediating role of work engagement in the relationship between supervisor support and turnover intention among construction workers.

Design/methodology/approach

Based on the quantitative research method, the hypothesis was tested. The data were collected from 144 construction professionals using a structured questionnaire. Observed variables were tested using confirmatory factor analysis, and the mediating role relationship was validated using hierarchical regression.

Findings

The outcome of this study shows a significant positive impact of work engagement and supervisor support on employee turnover intention. The study further showed that work engagement plays a mediating role in the connection between supervisory support and the intention to turnover and improve project and business performance. Turnover intention, on the other hand, negatively affects project and organizational performance.

Practical implications

By enhancing employee work engagement and perceptions of supervisor support, the findings of this study may aid construction organizations in making better judgments regarding the likelihood of employee turnover. The effectiveness of the project and the organization will likely be greatly impacted.

Originality/value

The results of this study provide supporting evidence and advance efforts at reducing employee turnover intention through work engagement and supervisor support in improving project and organizational performance.

Details

Engineering, Construction and Architectural Management, vol. 31 no. 13
Type: Research Article
ISSN: 0969-9988

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Article
Publication date: 27 September 2023

Vincent Kwame Osei-Appiah, Ernest Kissi, Victor Acheamfour Karikari, Prosper Ayeng, Eugene Danquah-Smith and Michael Adesi

Works procurement performance is critical to successful project delivery. However, early supplier involvement (ESI) has been touted in other industries to impact procurement…

182

Abstract

Purpose

Works procurement performance is critical to successful project delivery. However, early supplier involvement (ESI) has been touted in other industries to impact procurement performance positively. Works procurement has been attracting significant attention from major players due to poor performance characterized by poor performance, budget overruns and incompetence. Hence, the purpose of this study was to assess the impact of ESI on public works procurement performance.

Design/methodology/approach

Based on a thorough review of the literature for a pilot survey, the main questionnaires were administered to 103 public procurement officers. To assess the impact of ESI on public works procurement performance, three constructs that served as factors for implementing ESI and five that measure works procurement performance were validated using partial least square structural equation modelling (PLS-SEM).

Findings

The outcome of this study shows a significant positive impact of ESI on works procurement performance. This included communication, trust and supplier capabilities. The study further showed that even though cost, schedule, quality, health and safety are essential, sustainability measures are also crucial for work procurement.

Research limitations/implications

The results of this study could help firms make better decisions regarding public works procurement by encouraging ESI. This will likely significantly impact the successful project delivery and preservation of sustainability and efficiency objectives.

Originality/value

The application of PLS-SEM analysis in this study provides insights into how ESI can impact the procurement of public works in Ghana.

Details

Journal of Financial Management of Property and Construction , vol. 29 no. 2
Type: Research Article
ISSN: 1366-4387

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