Subaveerapandiyan A., Priyanka Sinha, Madhuri Kumari and Mohammad Amees
The present study investigates information-sharing behaviour and awareness of students towards the infringement of copyright and associated rights while information sharing. The…
Abstract
Purpose
The present study investigates information-sharing behaviour and awareness of students towards the infringement of copyright and associated rights while information sharing. The purpose of this study is to seek answers to the issue of whether or not students infringe on the rights of others and, if they do, whether they do so deliberately or unwittingly. Even though the Copyright Act and copyrighted works are often disregarded, students, teachers and peers are long-term trading and adapting new e-resources for their use.
Design/methodology/approach
The study collected data from students in India through a survey using Google Forms from January 2022 to May 2022. It analysed it using SPSS software to identify behaviour patterns, trends and factors influencing actions and awareness regarding potential copyright issues during data sharing.
Findings
The study finds that many students in India engage in copyright infringement, either deliberately or unwittingly. Many students are unaware of copyright laws and regulations and do not understand the consequences of their actions.
Research limitations/implications
The study’s findings are limited to students in Tamil Nadu, India, and may not represent students in other countries or regions. The findings can inform policies and educational programmes that promote ethical and legal behaviour among students and help reduce the incidence of copyright infringement.
Originality/value
This study’s originality and value stem from its unique approach of merging information sharing, seeking and copyright concepts.
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Emily A. Goad, Kevin S. Chase, David B. Brauer, Ellis Chefor, Nawar N. Chaker, Ruben Rabago, Bryan Hochstein and John D. Hansen
This study aims to integrate research on customer success (CS) management with the service ecosystems perspective of selling to enhance the understanding of the CS management…
Abstract
Purpose
This study aims to integrate research on customer success (CS) management with the service ecosystems perspective of selling to enhance the understanding of the CS management function and the outcomes selling firms should expect based on implementation of CS management.
Design/methodology/approach
The authors apply the service ecosystems perspective of selling to describe how CS management is manifested in practice by offering relevant insights and practical industry examples.
Findings
Study findings identify relevant ecosystem actors, acting on behalf of the customer, required for the delivery of desirable customer outcomes. Study findings also link the orchestration efforts of CS managers to theory-based tenets for explanation of how CS management facilitates the attainment of competitive advantages via the thickening and thinning of ecosystem crossing points.
Research limitations/implications
Given that the research is conceptual, additional research that empirically examines this framework and the insights presented would lend further credence to the recommendations the authors suggest.
Practical implications
From a practical perspective, the authors present a “Customer Relationship and Solution Innovation Matrix” which integrates necessary value-creating activities that CS managers perform and the coordination with internal actors that CS managers rely on to create value.
Originality/value
Although the practice of CS management is becoming increasingly common, theoretical approaches capable of explaining the function have been lacking. Similarly, while the service ecosystems perspective redefines selling to encompass a broader set of actors than traditionally examined, practical examinations of the theory are limited. The authors address these issues, integrating both research streams for an enhanced understanding of the CS management function through the service ecosystems perspective theoretical lens.
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Daniel Micheal Okello, Walter Odongo, Tonny Aliro, David Okello Owiny and Elly Kurobuza Ndyomugyenyi
This study aims to assess the relationship between market orientation and innovation while accounting for the use of purchased feeds and access to veterinary services.
Abstract
Purpose
This study aims to assess the relationship between market orientation and innovation while accounting for the use of purchased feeds and access to veterinary services.
Design/methodology/approach
This study used primary data collected from a cross-section of smallholder pig farmers in northern Uganda. Data were collected using pre-tested structured questionnaires. Collected data were analyzed in SPSS using descriptive statistics, exploratory factor analysis and hierarchical regression.
Findings
Results show that having improved breeds and providing housing to pigs improve system-focused innovation but reduce customer-focused innovation. The use of purchased feeds was associated with higher levels of both dimensions of innovation, while access to veterinary services was only associated with higher levels of system-focused innovation. Customer orientation is positive for both dimensions of innovation, while competitor orientation is positive for system-focused innovation, but negative for customer-focused innovation. Lastly, interfunctional innovation was only associated with higher levels of customer-focused innovation. Access to veterinary services and the use of purchased feeds influence the magnitude of the effect of market orientation on innovation.
Research limitations/implications
The findings of this paper suggest that improving smallholder pig farmers’ market orientation could lead to a higher level of farm innovation. Similarly, improving access to veterinary services and better feeds could be linked to higher levels of market orientation, as well as farm-level innovation.
Originality/value
This paper is original and contributes to the understanding of the relationship between market orientation and farm-level innovation in the context of pig production in a developing country.
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Jonathan Passmore, Bergsveinn Olafsson and David Tee
Artificial intelligence (AI) has the potential to dramatically change the human approaches to work, and specifically to learning and development. While AI coaching can reduce…
Abstract
Purpose
Artificial intelligence (AI) has the potential to dramatically change the human approaches to work, and specifically to learning and development. While AI coaching can reduce costs and increase accessibility, it also presents both opportunities and threats to human coaches. The objective of this study was to conduct a systematic literature review of peer-reviewed research on the use of AI in coaching.
Design/methodology/approach
A systematic literature review (SLR) method was used to search eight databases for articles produced up to March 2024. Data extraction was conducted, with Quality Assessment undertaken independently, in parallel, using two researchers and a third arbiter. The ROBINS-I tool was used to assess the risk of bias in the included studies. A narrative synthesis of a total of 16 quantitative, qualitative or mixed-method studies covering n = 2312.
Findings
The SLR identified four key themes: Research design and AI integration, AI usefulness in coaching, impact of AI coaching and ethical considerations. The findings suggest that AI coaches can be effective, accepted, useful and match human coaches in competence for specific tasks.
Practical implications
AI coaching is a growing area of practice and research. This paper brings together the literature and identifies future research priorities and potential next steps in AI coach development.
Originality/value
The paper uses clinical research SLR methods applying these robust processes to the field of organisational research, to set a new standard through the use of a pre-determined research protocol, quality assessment and ROB, well providing a comprehensive literature review of AI coaching.
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David R. Dunaetz, Mark Gobrail, Jaye Howard, Jasmine Lord and Jaimie C. Yun
Self-leadership theory predicts that specific self-leadership practices will enable individuals to better accomplish their goals. However, little is known about the role that…
Abstract
Purpose
Self-leadership theory predicts that specific self-leadership practices will enable individuals to better accomplish their goals. However, little is known about the role that these practices play in conventional leadership (leading or influencing others). This study compares leaders to non-leaders (N = 318) in nonprofits and examines both the extent to which self-leadership practices are employed and the strength of beliefs concerning their importance.
Design/methodology/approach
Online survey of two groups: leaders and non-leaders of nonprofit organizations.
Findings
Leaders practiced self-goal setting (d = 0.47) and self-observation (d = 0.45) more than non-leaders. Non-leaders practiced more self-reward (d = 0.33) and self-punishment (d = 0.37) than leaders. The only differences in belief concerning the importance of the self-leadership practices were due to leaders believing self-goal setting (d = 0.46) and self-observation (d = 0.36) were more important than non-leaders did.
Research limitations/implications
If self-leadership practices contribute to leadership effectiveness or emergence, this study indicates that goal setting and self-observation (monitoring progress toward goals) may contribute positively to the leadership of others, whereas self-reward and self-punishment may contribute negatively.
Practical implications
Self-leadership may not be as important to the leadership of others as is often claimed or implied.
Originality/value
This is the first study to look at how self-leadership practices differ between leaders and non-leaders.
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Kesavan Manoharan, Pujitha Dissanayake, Chintha Pathirana, M.M.D.R. Deegahawature and Renuka Silva
Studies highlight that poor labour supervision and inadequate labour training facilities are the primary factors that result in labour skill shortages and productivity-related…
Abstract
Purpose
Studies highlight that poor labour supervision and inadequate labour training facilities are the primary factors that result in labour skill shortages and productivity-related challenges among construction firms. This study aims to assess the construction supervisors’ abilities in providing work-based training elements and evaluating labour skills in construction.
Design/methodology/approach
A construction supervisory training programme was newly designed with a set of labour training exercises using comprehensive approaches. A total of 64 construction supervisors were trained to deliver the labour training components for more than 250 labourers working on 23 construction projects in Sri Lanka. The supervisors’ competencies were assessed using a detailed marking guide developed through expert discussions and literature reviews.
Findings
The results show the detailed cross-section of a wide range of competencies of the construction supervisors in providing labour training elements with the levels of standards/descriptions. The generalisability of the study applications and the reliability of the results were ensured using statistical tests and expert reviews. The findings further describe the impacts of the well-improved competencies of construction supervisors on labour working patterns and work outputs.
Research limitations/implications
Though the study findings were limited to the Sri Lankan construction sector, the study applications can have a considerable impact on the current/future practices of the construction sector in developing countries as well as other developing industries.
Social implications
The study outcomes may contribute to a rapid increase in the number of construction supervisors becoming certified assessors of National Vocational Qualifications up to certain levels. This paper describes the further extensive implications and future scopes of the study elaborately.
Originality/value
The study adds new characteristics and values to construction supervision practices that can be remarkable in achieving higher levels of performance and productivity in labour operations. Importantly, the study contributes to adorning the job role of construction supervisors with the title of “labour training expert”.
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Autoethnography as a methodology has proved increasingly attractive to higher education researchers in recent years, particularly those in marginalized positions. This article…
Abstract
Autoethnography as a methodology has proved increasingly attractive to higher education researchers in recent years, particularly those in marginalized positions. This article examines the extant research literature, focusing on the origins and meaning of the approach, how it has been applied in practice and the issues and critiques that have been raised. It concludes that collaborative forms of autoethnography probably offer the best way forward.
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The paper introduces the autoethnography as a healing and everyday resistance strategy for marginalized voices. The focus is to deliver the author’s own reflections on some key…
Abstract
Purpose
The paper introduces the autoethnography as a healing and everyday resistance strategy for marginalized voices. The focus is to deliver the author’s own reflections on some key moments and experiences to stimulate the discussion on autoethnography as a critical instrument channeling one’s reflexivity in the higher education context.
Design/methodology/approach
The paper draws on a case study of Chinese academic professionals to inspire the discussion on the research and practical values of autoethnography. It also provides conceptual reflections on the political meaning and functions of autoethnography.
Findings
The paper highlights two key aspects of autoethnography in the higher education context. Firstly, it emphasizes the importance of autoethnography in navigating the personal political front. Secondly, it promotes the integration of autoethnography into the ordinary lives of overseas Chinese academic professionals for daily healing and resistance.
Originality/value
The paper explores political sensitivity as an important dimension of workplace ethnography. Recognizing political sensitivity avows autoethnography a political act and a research framework, through which the (auto)ethnographer examines his or her own principles for negotiating justice and interpreting the ownership of personal identity against the influx of politically-charged opinions from the surrounding.