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Incivility can be used to target minority groups as a form of discrimination. This paper aimed to assess the extent to which older workers are particularly targeted by cyber incivility.

Study 1 used a cross-sectional design via an online crowdsourcing platform (N = 208). Study 2 (N = 227) employed a daily diary approach with an age diverse sample.

Age does not directly affect perceptions of cyber incivility, but moderates the relationships between cyber incivility and vitality and vigor. In Study 1, older workers experienced a weaker relationship between perceptions of cyber incivility and increased reports of vigor. Conversely, in Study 2, older workers who experienced cyber incivility reported reduced daily vitality both on the same day and the following day.

The discussion explores the nuances of vigor and vitality in older workers. Additionally, despite research on selective incivility, these studies suggest that while older workers may not be selectively targeted for cyber incivility, they struggle more with its repercussions.

The integration of women higher education leaders into the ideal discourse of educational leadership is a significant issue, as the discourses on women and leadership are continually reshaped in a changing social background, with their compatibility directly influencing women leaders’ construction, understanding and presentation of their leadership identities. In recent years, the Ministry of Education in China has issued a series of documents encouraging the promotion of academic and innovative development in higher education. In response, local governments and higher education institutions (HEIs) have introduced policies that directly link the achievements of university teachers and leaders to evaluations, promotions and performance assessments. The concept of ‘academic and innovative’ encompasses both research and innovation – the ideal educational leader is expected to demonstrate stable research outcomes while actively promoting educational reforms. This chapter focuses on the narratives of women higher education leaders. In particular, the study explores the structural challenges faced by women leaders within the higher education system in integrating this seemingly non-conflicting new ideal leadership discourse with their identities. The research is derived from narrative interviews with eight women leaders in HEIs in China, focusing on their understanding, construction and presentation of their leadership identities. The study suggests that the discourse surrounding the ideal ‘academic and innovative’ higher education leader, while not directly opposing traditional notions of ‘feminine traits’, brings a set of performance management-like evaluation criteria for leaders. However, due to structural challenges within higher education, women face significant hurdles in attempting to integrate into the emerging ideal leadership discourse.

This chapter provides the historical and intellectual context of studying inequality and domination using the symbolic interactionist perspective. Lonnie Athens' radical interactionism was identified as a useful framework to research the omnipresent and insidious inequality found in everyday life. Chapters presented in this volume represent a follow up of Volume 41 of Studies in Symbolic Interaction, edited by Athens, where he laid the ground work for the research of domination and subordination. Chapters in this volume demonstrate the advancements made in studying inequality in symbolic interactionist research.

This paper aims to provide a broad overview of the corpus of studies on digital finance in relation to small and medium enterprises (SMEs) and startups.

Bibliometric analysis was used, allowing to investigate the relevant literature (735 articles). In accordance with best practices, relevant articles were identified on the topic following the PRISMA 2020 framework that ensures reproducible and rigorous results. The search then proceeds with performance analysis, identifying key trends at the intersection of research fields, including distribution of articles by year, citations by year, most cited contributions and most cited and prolific authors. This is followed by analyses of co-citation, co-authorship and co-occurrence with a detailed description of the thematic clusters identified.

Performance analysis shows that scholarly output covers a 12-year period, starting in 2011, and demonstrates a growing interest in this topic. Co-occurrence analysis reveals a significant intellectual structure which allows numerous knowledge gaps to emerge, and these offer new opportunities to be addressed in future research.

This study uniquely focuses on the evolution of the research domain related to digital finance associated with SMEs and startups. It provides implications for practitioners and avenues that researchers can develop in the future to produce impactful studies.

British Prime Minister, Rishi Sunak, recently introduced a “whole life order” sentence in response to sexually motivated or sadistic homicide offences (Gov.uk, 2023). Effectively, this condemns the recipient to the remainder of their life in incarceration and renders rehabilitative interventions redundant. The purpose of this paper is to explore the literature pertaining to public pedagogy, definitions and convictions, and rehabilitative interventions – all in relation to those considered to have committed sexuallymotivated or sadistic murders, with emphasis on the implications of such.

Through this commentary, this paper explores the following points in line with existing literature: (a) public knowledge of the criminal justice system and those who have committed homicide offences, (b) the manner of defining and convicting sexually motivated and sadistic murders and (c) current access to rehabilitation intervention programmes.

This paper closes by recommending future research initiatives to deliver forensic-specific education for the general public as well as qualitative studies into the discourse around retribution to enable a conjunction between public concern and academic underpinning. Wider implications concerning public understandings, convictions, rehabilitations and politics are discussed.

To the best of the authors’ knowledge, this is the first paper that explores the practical and theoretical implications of imposing a whole life order on those charged with sadistic or sexual-motivated murders.

This study aimed to (1) elucidate the results of a social outcomes assessment and socio-spatial return analysis of a social innovation village (SIV) program in Thailand, (2) develop a social return on investment (SROI) tool for a digital learning platform of cultural heritage and (3) propose the application of an SROI calculator for policy decision-making.

SROI methodology was applied to analyze data from a sample of 110 individuals from the SIV in the Tha Ruea community, Nakhon Phanom province, Thailand, which is renowned for musical instrument making, to assess the social innovation objectives.

Improvement in the grassroots economy led to increased income, translating to assessment outcomes and social values within the tourism community. Social and digital media platforms link physical and digital spaces to facilitate interactive learning and online tourism in the community.

Since the COVID-19 pandemic led to a pronounced economic decline, especially in the tourism sector, the results only partially capture the actual benefits of SROI. To address the challenge of adapting the ecosystem of local tourism into the alternative market, training programs are recommended, including upskilling and new-skilling courses offered by state agencies, to support this technological trend.

This research illustrates how an integrative platform between digital technology and cultural heritage can address the significant shift in tourism behavior and promote a new era of cultural heritage tourism in virtual and physical spaces.

Drawing on integrated insights from signaling theory and the cognitive theory of multimedia learning, this study investigates the effect of video personalization on crowdfunding performance. “Video personalization” is defined as information presented in a video in a way that is designed to promote the feeling of being and interacting with others. This study also aimed to examine the moderating effects among various signals of video personalization.

This study constructs a theoretical model of how video personalization affects crowdfunding performance through an integrated theory lens. This study measures several signals of video personalization, namely, first-person wording (FPW), second-person wording (SPW), asking questions and talking to the camera. The direct and moderating effects of video personalization on crowdfunding performance are examined by using 2,858 crowdfunding projects on Kickstarter.

This study revealed that using SPW, asking questions and talking directly to the camera positively impact crowdfunding performance, while talking to the camera attenuates the positive effect of using SPW and asking questions with respect to funding amounts.

This study contributes to the literature on resource mobilization in crowdfunding by examining how video personalization impacts resource mobilization in a crowdfunding setting. The findings extend signaling theory by broadening its boundaries. This advance is accomplished by integrating insights from cognitive science into signaling theory. This study also contributes to cognitive theory in multimedia learning by identifying novel ways to personalize videos and by broadening that work to a novel empirical context, entrepreneurship.

Healthcare workforce shortages, particularly in rural areas, present a global challenge. The purpose of this study is to explore the leadership dynamics within federally qualified health centers (FQHC) in rural Oklahoma, focusing on recruitment, retention, job satisfaction and development practices.

Eighteen managers with five or more years of tenure from Oklahoma FQHCs were interviewed. Leadership’s role in influencing job satisfaction, recruitment, retention and development practices was analyzed using a multilevel ecological framework through qualitative content analysis with NVivo.

The analysis includes ten key themes including the critical role of leadership in addressing recruitment and retention challenges, the importance of aligning organizational culture, rural culture, access challenges, trainings and values with workforce development initiatives, and the impact of leadership practices on job satisfaction.

This study uniquely examines leadership strategies in rural FQHCs, integrating ecological considerations for cultural, logistical and community-specific factors. It emphasizes the pivotal role leadership plays in shaping workforce development. As rural healthcare evolves, refining these approaches is crucial for addressing workforce challenges, improving healthcare access and ensuring that rural FQHCs remain sustainable, driving positive outcomes for healthcare professionals and communities.