Search results

Despite the well-documented importance of empathy and mentoring in entrepreneurship, there is a need for a deeper understanding of how empathy influences individuals’ “willingness to be mentored”.

This paper investigates gender differences in “Willingness to be mentored” based on the mentor’s types of empathy (cognitive vs affective) and entrepreneurship (social vs for-profit). Drawing on the personal identification and the entrepreneurship literature, we measured the respondents’ “Willingness to be mentored” by manipulating the type of empathy and entrepreneurship and comparing its effect between male and female respondents. Primary survey data were collected from master’s degree students in entrepreneurship from diverse business schools. An explanatory qualitative study on female start-uppers complemented the findings.

The results from the quantitative study show that female respondents prefer to be mentored by an entrepreneur who exhibits some affective empathy rather than only cognitive empathy, with a preference for a social entrepreneur. The qualitative study confirms the evidence. This research contributes to the discussion on developing social capabilities to succeed in new ventures. It extends our understanding of the importance of empathic entrepreneurs as mentors to foster entrepreneurship among women.

Theoretically, we demonstrate the existence of a gender difference in “Willingness to be mentored” based on the type of empathy displayed by the entrepreneur. Additionally, we introduce a new construct in the entrepreneurship literature, “Willingness to be mentored”, and differentiate it from “Attitude toward entrepreneurship”.

The current research elucidates the role of empathy in design of artificial intelligence (AI) systems in healthcare context, through a structured literature review, analysis and synthesis of academic literature published between 1990 and 2024.

This study aims to advance the domain of empathy in AI by adopting theory constructs context method approach using the PRISMA 2020 framework.

The study presents a current state-of-the-art literature to review the connections between empathy and AI and identifying four clusters showing the emerging trajectories in the field of AI and empathy in healthcare setting.

Despite a rise in empirical research, the potential pathways enhancing AI accountability by incorporation of empathy is unclear. The research aims to contribute to the existing literature on AI and empathy in the healthcare sector by carving out four distinct clusters depicting the future research avenues.

This paper aims to explore the determinants of maternal and infant health knowledge (M&IHK) adoption and sharing in the short video from an empathy theory perspective. We explore how to transfer users from free health knowledge to health-related product purchase intention, which is vital for platform knowledge management and service.

Focusing on the M&IHK, this study proposes four processes of health knowledge adoption and sharing – knowledge quality persuasion process; source credibility persuasion process; affective empathy emotion process; and cognitive empathy emotion process – to build a framework of M&IHK adoption and sharing. Furthermore, based on adoption and sharing, we explore whether they can promote health-related product purchase intentions. A theoretical model is constructed and tested via Smart PLS in 388 samples.

In a short video context, perceived knowledge quality and perceived source credibility are still two determinants of health knowledge adoption and sharing. On the contrary, perceived affective empathy and perceived cognitive empathy are two new determinants of health knowledge adoption, but not of health knowledge sharing. Adoption of M&IHK is more driven by both rational thinking and emotional thinking than sharing-only driven by emotional thinking. Adoption and sharing both contribute to health-related product purchase intention, but the female’s intention is more related to rational adoption than the male, which is only related to emotional sharing.

This paper is arguably the first study to examine how short videos impact the mechanisms of M&IHK adoption, sharing and health-related products' purchase intention. It’s perhaps the first study to integrate empathy theory into health knowledge management.

This study aims to explore how the three dimensions of karma – karmic duty orientation, indifference to rewards and equanimity – influence empathy and moral obligation, with implications for social economics.

The research was conducted on a valid sample of 401 university students in Vietnam, using hierarchical regression to test formulated hypotheses.

The analysis reveals that karmic duty orientation and indifference to rewards significantly enhance empathy and moral obligation, indicating that individuals with a strong sense of moral duty and intrinsic motivation are more likely to engage in ethical and pro-social behaviors. Equanimity was not found to impact empathy or moral obligation significantly.

Organizations and policymakers should focus on cultivating moral duties, intrinsic motivations and resilience in ethical behavior to promote social responsibility and sustainability and ensure long-term social and economic stability.

This study contributes to social economics by integrating ethical dimensions of karma into the analysis of moral behavior, offering a fresh perspective that challenges traditional economic models centered on self-interest. The research provides a comprehensive framework for understanding how moral principles influence economic decisions and social outcomes.

The peer review history for this article is available at: https://publons.com/publon/10.1108/IJSE-07-2023-0571

The study aims to provide concrete service remediation and enhancement for LLM developers such as getting user forgiveness and breaking through perceived bottlenecks. It also aims to improve the efficiency of app users' usage decisions.

This paper takes the user reviews of the app stores in 21 countries and 10 languages as the research data, extracts the potential factors by LDA model, exploratively takes the misalignment between user ratings and textual emotions as user forgiveness and perceived bottleneck and uses the Word2vec-SVM model to analyze the sentiment. Finally, attributions are made based on empathy.

The results show that AI-based LLMs are more likely to cause bias in user ratings and textual content than regular APPs. Functional and economic remedies are effective in awakening empathy and forgiveness, while empathic remedies are effective in reducing perceived bottlenecks. Interestingly, empathetic users are “pickier”. Further social network analysis reveals that problem solving timeliness, software flexibility, model updating and special data (voice and image) analysis capabilities are beneficial in breaking perceived bottlenecks. Besides, heterogeneity analysis show that eastern users are more sensitive to the price factor and are more likely to generate forgiveness through economic remedy, and there is a dual interaction between basic attributes and extra boosts in the East and West.

The “gap” between negative (positive) user reviews and ratings, that is consumer forgiveness and perceived bottlenecks, is identified in unstructured text; the study finds that empathy helps to awaken user forgiveness and understanding, while it is limited to bottleneck breakthroughs; the dataset includes a wide range of countries and regions, findings are tested in a cross-language and cross-cultural perspective, which makes the study more robust, and the heterogeneity of users' cultural backgrounds is also analyzed.

The main purpose of this paper is to explore the borrowers’ intention to participate in small entrepreneurship based on Islamic principles. In doing so, this study has conducted an investigation in the case of a new Waqf-based model for Islamic microfinance in Bangladesh, which targets extending loans to the rural poor to alleviate rural poverty in society.

The researchers used the survey technique to investigate the microentrepreneurs’ intention to participate in this new Islamic microfinance scheme. A total of 290 responses were collected from the rural poor located in three different districts of Bangladesh and the participation of respondents was on a voluntary basis. The structural equation modeling technique was used to analyze the data using the SmartPLS-3 software.

Findings of the study indicate that Islamic moral obligations are observed to be substantially significant to influence empathy, favorable and unfavorable reasons to participate in the scheme. In turn, empathy is also found to be robust to influence intention or niyyah toward borrowing microfinance to initiate microentrepreneurship. However, among the four mediating effects, only two are found to be statistically significant.

Theoretical implications suggest that Islamic moral obligations remain at the core of the present research model. The significant impact of this variable implies that Islamic moral values and obligations are substantially important for the people in Bangladesh who strictly follow Islam in their daily lives. The research recommends the necessity for an awareness program on Islamic microfinance and the role of a Waqf-based scheme in the economic empowerment of the rural poor in society.

This institution practically implies harnessing the role of the Waqf-based philanthropic scheme to empower microentrepreneurs in society to alleviate poverty. Practical implications also highlight that Humanitarian Economic Lending Program (HELP) is a new type of Islamic microfinance institute based on Karz-e-Hassanah scheme and started in a small business initiative. In this study, one of the most important findings is that most people are strongly concerned about reasons, which may help the founder of HELP to propagate its branches across Bangladesh.

The model of this scheme may empower poor microentrepreneurs and consolidate the potential of a Waqf-based scheme for attaining socio-economic development. This fund may be used for social Islamic business as well.

Only a few studies have been directed on microfinance from an Islamic perspective in Bangladesh. This is the first initiative for a new scheme to be verified using an empirical method. Thus, testing the viability of this scheme in the Bangladesh context will certainly add value to the clients, institutions and policymakers in the Islamic microfinance paradigm.

Managers are continuously worried about the engagement of employees in the organization. This research aimed to investigate the employees’ perceptions regarding leadership attributes, which enhance the workers’ psychological empowerment and engagement.

A sample of 296 employees from three pharmaceutical companies based in Karachi was selected. For hypothesis testing, IBM SPSS AMOS version 24 was used to perform a confirmatory factor analysis and structural equation modelling.

The outcomes of multiple regression analysis expressed that the attributes of a leader positively influence psychological empowerment and employee engagement. The study found that psychological empowerment partially mediates the relationship between leadership attributes (feedback and delegation) and employee retention. Furthermore, psychological empowerment has no mediation between leadership attributes (empathy) and employee retention.

This study offers a unique contribution by focusing on the relationship between leadership attributes (empathy, delegation and feedback) and employee engagement within the pharmaceutical industry in Karachi, a relatively underexplored context. Psychological empowerment as a partial mediator between leadership attributes and employee retention adds a novel perspective, particularly by revealing that it mediates the impact of delegation and feedback but not empathy. Moreover, this research provides actionable insights for policymakers and operational managers in industries beyond pharmaceuticals, making it valuable for enhancing employee engagement across sectors. Advanced statistical techniques like structural equation modelling and confirmatory factor analysis further reinforce the study’s methodological rigour.

Individuals with severe mental illness (SMI), such as schizophrenia, frequently experience public stigma, which can be further enhanced if the individual has an offending history. This study aims to examine how perceiver attributes, including empathy and endorsement of right-wing views, can impact perceptions and attitudes towards individuals with schizophrenia who offend.

The study used an online survey method, recruiting an international public sample (N = 396), with an age range of 18–71 years (M = 33.15, SD = 11.42). Participants’ level of contact with mental illness, empathy and right-wing views were measured and considered in relation to their impact on reported stigma.

Results highlighted that a greater level of contact with individuals with schizophrenia, and increased levels of empathy, were strong predictors of decreased levels of stigma towards individuals with schizophrenia who offend. Whereas stronger endorsement of right-wing attitudes were associated with increased stigma towards this population.

This research offers a unique contribution by considering a variety of perceiver attributes that contribute towards stigma directed at this population. The theoretical and practical implications of this research are considered, thus contributing to the limited literature on perceptions of individuals with schizophrenia who offend. The discussion highlights limitations and makes suggestions for future research.

In this study, the researchers explored the influence of service quality-related constructs on patients’ satisfaction with Egyptian health-care centers.

In this study, the researchers used a quantitative approach and concluded the study based on 316 valid cases collected from patients of Egyptian health-care centers.

Using path analysis with analysis of moment structures (AMOS), this study's results demonstrate that reliability and responsiveness, empathy, nursing care and medical care positively affect patients' satisfaction. On the other hand, the tangibles have a negative effect on patient satisfaction.

This study’s findings benefit policymakers by shaping evidence-based policies. Health-care managers can implement strategies that prioritize the identified factors and can foster a more patient-centric and effective health-care system. Also, this study’s findings guide health-care institutes to maintain human rights by serving poor and needy patients. More generally, this study's outcomes enrich the depth of the domain literature.

This study’s findings add to the existing knowledge and fill contextual gaps by confirming patients’ satisfaction with the service quality of Egyptian health-care centers.

Subjective well-being has attracted attention in relation to its impact on job satisfaction and performance. As a result, companies would do well to encourage positive emotions and minimize negative ones in the workplace. This study aims to examine the factors that contribute to emotional contagion in the workplace in Japan.

The study builds upon previous research on emotional contagion by considering both personal and professional events using vignette questions and multiple regression analysis. A large group of permanent Japanese employees is included in the study.

Emotional contagion in the Japanese workplace was found to be primarily influenced by the level of familiarity between sender and receiver, and to a lesser extent by the receiver’s emotional susceptibility, group climate and the hierarchical difference between sender and receiver. Contrary to past research in other countries, several hypothesized predictors had little or no effect on emotional contagion among Japanese employees, such as communication frequency or empathy.

Given the persistent labor shortage and aging population, it is crucial for Japanese companies to understand how positive and negative emotions are transmitted in the workplace. This knowledge can assist them in establishing a work environment that can optimize employee well-being, performance and retention.

While the antecedents of emotional contagion have been extensively studied, their effects within Japanese corporations remain underexplored. Thus, this research investigates the factors that can foster the contagion of positive emotions while mitigating the transmission of negative emotions within the Japanese workplace, thereby addressing the prevailing challenges faced by Japanese companies.