Search results

The investigation on the complexity of customer retention towards green products/services requires more solid analytical approaches. This study evaluated the net effects of antecedents of customer retention and the validity of configurational causal recipes that lead to customer retention in the green hotel context.

This study combined structural equation modeling (SEM), a fuzzy-set qualitative comparative analysis (fsQCA) and a necessary condition analysis (NCA). An online survey was conducted in China to evaluate the green hotel consumption.

Research findings showed that cognitive factors (perceived health benefits, green product performance, responsible employee performance and green physical environment performance) and affective factors (emotional well-being, feeling of happiness, attractiveness of green product and feeling of pride), played a distinctive role in generating customer retention toward green hotel products. The NCA found no factor was essential in order to achieve customer retention, which indicates that green hotel performance and brand management should pay more attention to emotional factors alongside cognitive factors.

Research findings provide significant managerial implications for improving green hotel services and business operations and enhancing consumers’ approach intention toward green hotel products.

This study adopted mixed approaches to investigate both the linear and nonlinear impacts of cognitive and affective factors that potentially lead to customer retention for green hotel products.

Housing energy consumption is a significant contributor to climate change. Encouraging the adoption of energy-efficient products can be an effective way to reduce energy consumption. The impacts of social influences, such as peer effects and social norms, on energy efficiency adoptions were identified; however, these social influences are not quantified and compared with each other or with other influences. This study aims to investigate the choice of energy-efficient product adoption with different costs and how different social influences affect the choice through different processes and paths.

Two stated choice experiments were employed in Wuhan, China, to examine the impact of social influences on energy-efficient product adoption in low-cost and high-cost scenarios. Appliance packages (including fridges and washing machines) and heating and cooling systems were used for the two cost scenarios, respectively. The social influences are evaluated in three aspects: positive versus negative information, physical versus online social networks and peer effects versus social norms.

The study revealed how various factors, including social influences, impact energy-efficient product choices. Research results show that: (1) social influences have greater and wider impacts in the low-cost scenario than in the high-cost scenario; (2) negative information decreases the adoption of low-cost energy-efficient products, while positive information boosts high-cost energy-efficient product adoption and (3) people value the information provided by those they know personally and are more influenced by physical social networks.

This study contributes to a better understanding of social influence in energy-efficient product adoption with different costs. This study provides a comprehensive framework to investigate social influences comparing the impact of different processes, paths and types of information. The findings can also provide practical implications for policymakers to accelerate the energy transition in the built environment.

This study, a narrative literature review, aims to examine the combined benefits of the active and passive use of social media (SM) for well-being (WB), physical and mental health during the COVID-19 pandemic.

A search strategy has been carried out in the databases: Riss, PubMed, Medline, Scopus and Google Scholar, including all the articles published until 19 October 2023.

SM offers various benefits, including global risk awareness, health information, social connections and support. With the natural increase in physical inactivity due to COVID-19 social restrictions, SM has been identified as an appropriate tool for promoting physical activity (PA) at home to improve health.

It suggests that the combined use of active and passive benefits of SM could potentially play an important role in public health by increasing individuals’ health behaviours. In addition, dissemination, sharing and social interaction of information provided by YouTube can encourage healthy behaviours, contribute to WB, physical and mental health and raise public health awareness.

The findings presented in this study highlight the combined benefits of differentiating the features of SM use. Compared to other SM platforms, YouTube can be used as a useful tool for home-based PA that promotes health by enabling people to remain active and avoid barriers to PA due to social restrictions during the global crisis. In addition, some recommendations from the findings may help protect against potential risks and improve public health outcomes during global crises, such as the COVID-19 pandemic, among the general public using SM.

The hospitality and tourism industry strives to enhance its corporate image to speed up recovery from the effects of the COVID-19 pandemic. Since employees are service providers and practitioners of a company’s philosophy, it is vital to determine whether their work performance is conducive to corporate sustainability. This study investigated employees’ green behaviors in the hospitality and tourism industries using the behavioral reasoning theory (BRT).

This study performed fuzzy-set qualitative comparative analysis (fsQCA) and necessary condition analysis (NCA) to evaluate the formation of employees’ approach intentions for green behaviors at work.

The fsQCA and NCA results revealed complex causal recipes for the formation of high-level and low-level employees’ approach intentions for green behaviors at work and predicted that there is no single necessary condition.

The research findings have significant managerial implications for enhancing employees’ approaches to green practices in the workplace and promoting the green performance of existing tourism and hotel products.

The research findings established a theoretical basis for industry managers to activate employees’ green behaviors, providing significant references for scholars to investigate green work performance in the hospitality and tourism industry.

As the complexity and uncertainty of infrastructural megaprojects challenge traditional management models, there is an increasing focus on value co-creation as an organizational strategy to streamline management. However, the role of value co-creation behavior in facilitating the value realization process remains underexplored. This study examines how justice perception (distributive, procedural and interactional justice) improves contractor value co-creation behavior, focusing on the mediating role of psychological ownership.

Ten hypotheses in the proposed research model were tested through partial least squares structural equation modeling using 199 valid questionnaires from China.

The results show that contractor value co-creation behavior is directly and positively influenced by procedural, distributive and interactional justice and indirectly influenced by them through the underlying psychological mechanism of psychological ownership.

The findings fill a knowledge gap by examining the effect of justice perception on contractor value co-creation behavior based on social exchange theory. Discovering justice perception will contribute to contractor value co-creation behavior, and psychological ownership mediates this relationship.

Aligned with the global commitment to Sustainable Development Goal (SDG) 12: Responsible Consumption and Production, this study investigated the role of mega events in promoting environmentally sustainable behaviors, with a specific focus on Expo 2020 Dubai.

The context of the current study is Expo 2020 Dubai. Data was gathered from a convenience sample of 250 Expo 2020 Dubai visitors, and following data screening, the data was analyzed using AMOS 24 software following a two-step approach.

The study found that the implementation of environmentally sustainable practices significantly explained visitors’ environmental sustainability awareness. Moreover, the implementation of environmentally sustainable practices and environmental sustainability awareness positively influenced visitors’ awareness of consequences. Personal norms were found to be influenced by environmental sustainability awareness and awareness of consequences, while the relationship between the implementation of environmentally sustainable practices and personal norms was found to be insignificant. Finally, all predictors of intention to adopt environmentally sustainable behaviors were significant, with environmental sustainability awareness having the strongest impact, followed by the implementation of environmentally sustainable practices, personal norms and awareness of consequences.

These findings contribute valuable insights into the potential influence of mega events on promoting environmentally sustainable behaviors, with implications for event organizers and policymakers working toward sustainable development objectives.

Despite the significant impact of mega-events, few studies have explored how their sustainability practices affect environmental awareness and behavior. With rising global concern for climate change, examining the role of events like Expo 2020 Dubai in promoting sustainability is crucial. This research addresses this gap by investigating how mega-events can enhance environmental awareness and sustainable behaviors.

The study investigates determinants of willingness to pay (WTP) for laser land leveling (LLL) technology, its demand heterogeneity across individual farmers and plot characteristics and the technology's empirical impact on paddy productivity.

The study applies the Becker-DeGroote, Marschak style to elicit the WTP for LLL technology and the Cragg model to examine the determinants of the WTP to capture both the demand decision and affordability. The randomized controlled trials (RCT) are incorporated with a production function model to analyze the technology effects on paddy productivity.

The Cragg model finds that the key demographic and behavioral traits such as age, extension services and risk acceptance significantly influence the adoption decision; however, the plot area, bank and financial capacity become predominant factors in the adoption affordability. The LLL treatment effect results in a statistically significant increase in paddy yield of 6.48%, equivalent to 492,138 kg ha^-1.

The analysis underscores the factor complexity, illustrating that the LLL-promoting interventions need to address both the adoption barriers and the enablers for greater affordability. A composite of climate-smart agricultural programs should be employed to facilitate the LLL adoption. The empirical evidence highlights the positive effect on agricultural productivity, potentially offering a significant boost to output and farmer income.

The study contributes to existing literature by analyzing the heterogeneous demand for LLL technology with two distinguishable features of the paddy mono-cropping system and land fragmentation and by incorporating the RCTs alongside a production function for the effects on paddy productivity.

This research aims to enhance understanding of the safety climate within small and medium-sized construction enterprises (SMEs). By conducting an in-depth analysis of safety practices and management approaches in this sector, it identifies critical gaps and provides actionable recommendations to improve the safety climate in construction SMEs.

An integrated method approach was employed, integrating quantitative and qualitative elements. A fishbone diagram model was developed to categorize key safety factors into four categories: Workers, Equipment, Management and Environment. Based on these categories, core safety parameters for SMEs were derived. A 42-question survey was developed and distributed to foremen across various construction sites in Eilat, Israel, aiming to capture diverse safety practices and illuminate the specific safety practices within these SMEs.

Key findings underscore variability in safety management practices across different sites, emphasizing management’s role and the prioritization of equipment and environment in safety protocols. The study revealed a strong correlation between higher safety scores and reduced accident rates, highlighting the efficacy of robust safety management. The research also correlates financial investment in safety with improved outcomes yet stresses the importance of strategic resource deployment, particularly in settings with limited resources. Additionally, inconsistencies in near-miss reporting were identified, suggesting the need for standardization to leverage these incidents for safety enhancement.

The research has certain limitations, including its narrow geographical focus on the city of Eilat, situated in a southern and arid region that presents specific climate challenges. Another limitation is the relatively small sample size, consisting of 20 sites. However, it is important to note that the significance of the findings has been rigorously assessed using test statistics, which have yielded satisfactory levels of significance.

The research establishes a practical framework for the development, management and maintenance of a safety climate in construction SMEs. Clear leading indicators are defined, enabling construction SMEs to cultivate a sustainable safety climate, enhance safety measures and prevent work accidents.

The research presents a comprehensive theoretical and practical framework for establishing, managing and controlling the safety climate in construction SMEs. It introduces leading indicators as effective tools for enhancing the safety climate in SMEs, offering a robust framework for cultivating a sustainable safety environment at both the site and company levels.

This study provides valuable insights into the safety climate of construction SMEs, offering a foundation for targeted improvements and informing future research directions in construction safety management. This analysis highlights SMEs' unique challenges and practices, providing valuable perspectives for enhancing safety in this critical construction industry sector.

The study aims to investigate the trait-based roots of psychological ownership (PO) and explores the work-related mechanisms through which individual traits manifest in organizationally relevant forms of PO. It identifies trait mindfulness as a distal antecedent of organization-based and job-based PO with meaningful work mediating the relationship.

The hypotheses were developed using the mindfulness-to-meaning theory and tested using a three-wave design on 220 full-time employed professionals.

The data was analyzed using partial least squares structural equation modeling 4.0 predicting trait mindfulness is positively associated with organization-based PO and job-based PO. All the hypotheses were supported except relational transparency acting as a moderator.

The results are discussed in light of the genesis of PO in the philosophy of existentialism. The source of meaning is identified as a possible new antecedent category for all forms of PO.

This study aims to examine how hotel customer relationship management (CRM) practices affect tourist behavioural loyalty. This study also investigates the relationship quality (trust and satisfaction) as a mediator between CRM practices and tourist behavioural loyalty in Bangladesh’s hotel sector.

Data was collected through a survey using a standardized questionnaire that used a five-point Likert scale. A total of 411 respondents were selected using a convenient sampling method. The data was analysed and interpreted using Smart-PLS.

Relationship quality (both trust and satisfaction) partially mediates the relationship between hotel CRM practices and tourist behavioural loyalty in the hospitality industry.

The Bangladeshi hotel management can use the outcomes of this study to enhance tourist loyalty by implementing and maintaining better CRM features in the hotel.

The unique contribution to the hotel industry of Bangladesh is the role of relationship quality, which includes trust and customer satisfaction, as a mediator between hotel CRM practices and traveller behavioural loyalty.