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Over the past decade there has been an upsurge of interest in the study of mediation. Much of the current interest is the consequence of mediation's apparent success in the management of labor‐management conflicts. It is suggested here that a critical examination of mandated mediation—a long standing, but neglected part of negotiation under the Railway Labor Act of 1926—can make substantive contributions to the development of mediation theory. This paper proposes a conceptual model for understanding context, process, and outcome constraints on the performance of mandated mediation.

Libancell is one of several experiments in post‐war privatization in Lebanon. It was established in 1994 through a contract to build and operate a mobile communication network. In the three year period described in this case study, Libancell grew from 0 to 255 employees. This rapid growth, the uniqueness of the privatization experiment, and the company's high national profile provide an excellent opportunity to examine the interface between the HR system and work experience of organization members. Using archival research, interviews, and survey data, this study describes the rich and complex interaction between the HR system and other essential components of the organization.

The purpose of this paper is to examine entrepreneurial leadership and to determine the entrepreneurial leadership skills which are important for success in a developing economy environment. Specifically, the focus of this research was on entrepreneurial leadership within the retail pharmacy sector in Nigeria.

This study was guided by an interpretivist-constructionist perspective. By adopting a qualitative approach, the lived experiences of the retail pharmacy entrepreneurs could be understood. In total, 51 semi-structured interviews were the mode of data collection, and data were triangulated via three sources: entrepreneurs, employees, and literature.

From the study results, a vivid picture of entrepreneurial leadership was formed, which in turn provides the basis for an empirical skill-based model of this phenomenon in a developing economy. This study identifies four distinct entrepreneurial leadership skill categories. These include technical/business skills, interpersonal skills, conceptual skills, and entrepreneurial skills. The findings of this study also show the factors and conditions necessary for entrepreneurial leadership in a developing economy.

The findings of this study have implications in theory and practice. Its results provide an empirical, skill-based framework on entrepreneurial leadership in a developing economy, a subject area for which there exists a lack of background literature. In practice, the findings of this study serve as a useful reference for practitioners and policy makers of the skills and other factors required for people to succeed as entrepreneurial leaders.

In the management literature there are numerous studies examining the relationship beween satisfaction and individual organisational variables. Studies have shown employee satisfaction to be correlated with leadership style, motivation, job characteristics, absenteeism and turnover, role ambiguity, autonomy, life satisfaction and goal setting. The subject of satisfaction is closely related to the well‐being of organisation members, thus it is considered to be a major variable in organisational life and a most popular topic in applied and theoretical studies.

The purpose of this paper is to refine our understanding of entrepreneurial leadership by developing a multi-dimensional measure for the construct through a comprehensive approach based on the skills and competencies of entrepreneurial leaders as well as their behaviour and roles.

Following the evidence collected across two cultural and economic contexts namely Iran and Scotland and prior theoretical conceptualisations, this study designed an entrepreneurial leadership scale. Questionnaires were the mode of data collection, and data was triangulated via participants and literature.

From the study a detailed conceptualisation of entrepreneurial leadership was formed, which in turn provides the basis for an empirical-based construct of this phenomenon and its measurement from a cross-cultural perspective. Specifically, this study identifies the items that best describe each dimension of entrepreneurial leadership. By these findings, this study provides the skills, competencies and specific behaviour of entrepreneurial leaders.

The findings of this study have implications the theory and practice. By highlighting the dimensions of entrepreneurial leadership, this study assists the development of theories on how entrepreneurial leadership influence the process of innovation and opportunity recognition. This study is one of the first to examine the validity and reliability of the measure developed for the construct across two countries having different cultural and economic contexts, namely Iran and Scotland. In practice, the findings of this study serve as a useful reference for practitioners of the skills, behaviours and competencies expected of entrepreneurial leaders.

There are many known reasons why hot start‐ups fail – new technologies, new markets, new distribution channels, inexperienced management teams, etc. – but an unquestionably critical factor is the leadership ability of the entrepreneurial CEO. Conventional wisdom states that professional managers should replace founders because they customarily do not have the necessary leadership skills and experience to further the continued growth of the organization. Recent research, however, has found no evidence that professional managers perform better in high‐growth firms than the original founder. This investigation analyzed the experiences of 27 entrepreneurial CEOs who successfully defied conventional wisdom by leading their organizations from tenuous start‐up to professionally managed enterprise. The research revealed two distinct sets of leadership competencies – labeled self competencies and functional competencies – required of entrepreneurs aspiring to remain at the helm of growth‐driven high‐tech firms.

Makes a contribution to the debate surrounding the characteristics of “non‐exporting” (n = 203 firms) and “exporting” (n = 64 firms) new manufacturing and “producer services” small firms in Great Britain. It was appreciated that sample differences may overwhelm the exploratory analysis. Consequently, in order to overcome this potentially distorting influence a “matched pairs” methodology was also utilized. Forty‐two matched pairs of non‐exporting and exporting firms were identified (by age of the business, industry and location type). In total, data were collected on 146 variables covering the firm, the founder and the environment. Dichotomizing between the two types of firms the univariate analysis of the “matched samples” identified statistically significant differences with regard to only 14 variables (10 per cent). Additional multivariate analysis was conducted. Results from a logit regression model of the “matched samples” suggests new firms are “pushed” into “exporting” their sales abroad due to perceived shortages of local resources as well as intense local competition. Discusses the policy implications of the survey findings.

In 1990/91, survey responses were gathered from 621 independent businesses located in Great Britain. A follow‐on telephone survey was conducted with 150 surviving firms in 1997. This survey gathered information surrounding the propensity of firms to export their goods or services abroad as well as other performance and goal outcomes. Organizational and external environmental variables collected in 1990 are used to explain within a multivariate statistical framework the propensity of a firm to be an exporter in 1997, and the intensity of internationalization activity. Data collected in 1990 is also used to explain variations in several performance variables (i.e. whether exporting was regarded as a path to firm growth; profit performance reported in 1997 relative to competition; and the propensity to report employment growth over the 1990 to 1997 period).

The internationalisation of large multinational retailers is well documented and much research attention has been given to their motives and strategies for expansion. Yet, no research in this field has specifically addressed the internationalisation of small‐ to medium‐sized companies (SMEs) operating in the retail industry. The theoretical insights from the literature revealed important gaps in extant research, which relate to the barriers, stimulants, drivers, facilitators, process, and market entry strategy of retail SME internationalisation.

This paper aims to fill these gaps. Since the intention of this study was not to describe, but rather to build theory from an unexplored area of research, an in‐depth case approach was deemed most appropriate. Therefore, the paper presents the findings from a number of case studies of SME retail internationalisation operating from the UK.

Key findings from this study not only confirm that smaller British retailers have both the potential and capability to enter international markets successfully, but provides initial insights into how they overcome the constraints of size and establish an international market strategy. The findings from this study also offer insights into the SME sector of the retail industry in the UK in terms of their experience and adoption of government exporting programmes, and details the main implications for managers of small international firms.

Although knowledge on SME retailer internationalisation, as it stands, is at a very early stage of development, this analysis of actual company activity in the UK retail industry provides important insights into a neglected area of international retail study and should help to develop the body of knowledge on SME internationalisation in general.