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1 – 10 of 192Chong Kyoon Lee, Sergiy D. Dmytriyev, Matthew A. Rutherford and Jin Young Lee
Certified B Corporations (B Corps) represent a prominent manifestation of applying stakeholder principles in practice by emphasizing social and environmental performance and…
Abstract
Purpose
Certified B Corporations (B Corps) represent a prominent manifestation of applying stakeholder principles in practice by emphasizing social and environmental performance and striving to create value for all stakeholders. This paper aims to investigate an important question that has been unexplored so far in a vast body of literature on stakeholder management and fast-growing research on B Corps: does the timing of a B Corp’s certification impact the firm’s economic and social performance?
Design/methodology/approach
The research on the timing of obtaining B Corp certification is built around three intriguing puzzles: the impact of certification timing on a firm’s economic performance, social performance overall and social performance per stakeholder. In particular, the study examines the relationship between B Corp’s certification date and firms’ financial and social performance between 2017 and 2020.
Findings
Based on the data from 168 privately owned B Corps in the USA, the results of our study suggest that while there is no financial benefit associated with earlier certification, there are significant improvements in social performance. Yet, a firm’s social performance improvement is not uniform among its stakeholders.
Research limitations/implications
This study explored the impact of B Corp certification’s timing on the firm’s economic performance within only three years, from 2017 to 2019. This limitation comes from the specifics of the PrivCo database. Measuring a firm economic performance over a longer period may benefit the research on B Corp certification’s timing and which can be a promising path for future research.
Practical implications
When it comes to practical implications, it is important that firms deciding to pursue a B Corp certification understand that certification may not result in an immediate financial impact. This practical implication, though, may need to be calibrated depending on the extent to which participating organizations publicize their certification.
Social implications
Despite the growing popularity of B Corps in the USA and worldwide, it has been a black box when it comes to understanding when exactly firms should start to pursue B Corp certification to enhance their social value creation. Thus, this study is well timed to contribute to unpacking this black box by showing that the earlier a firm obtains B Corp certification, the more social value it would create. To the best of the authors’ knowledge, this is the only study to date that explored the social performance implications of timing to certify as a B Corp.
Originality/value
When it comes to practical implications, it is important that firms deciding to pursue a B Corp certification understand that certification may not result in an immediate financial impact. This practical implication, though, may need to be calibrated depending on the extent to which participating organizations publicize their certification.
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Lori Verstegen Ryan and Matthew A. Rutherford
Mary Parker Follett has been categorized as both an individualist and a collectivist, based on statements in her varied writings over two decades. This paper argues that…
Abstract
Mary Parker Follett has been categorized as both an individualist and a collectivist, based on statements in her varied writings over two decades. This paper argues that, instead, Follett approached the issue of the true nature of man using a Hegelian dialectical technique, emerging with a distinct position that merges the best of both extremes into a unique synthesis. While the traditional individualist/collectivist dichotomy still holds sway in much of the management literature, several recent theories that take a perspective similar to Follett’s are discussed. The analysis makes clear that, once again, Follett’s ideas were ahead of their time.
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Fariss T. Mousa, Sang Kyun Kim and Matthew A. Rutherford
The purpose of this paper is to explore the role of the top management team (TMT) in determining whether IPO firms in high-tech industry will engage in acquisitions during the…
Abstract
Purpose
The purpose of this paper is to explore the role of the top management team (TMT) in determining whether IPO firms in high-tech industry will engage in acquisitions during the post-IPO period.
Design/methodology/approach
The authors collect IPO and TMT data from firm prospectuses, and acquisition and financial data from Securities Data Company Platinum and Compustat, respectively. Poisson regression analysis is applied to test the effect of TMT characteristics on acquisition activity.
Findings
Using 135 IPO firms, the authors find evidence that TMT composition directly influences acquisition activity of IPO firms during the post-IPO period. Specifically, the authors find that TMT experience serving as members other firms’ boards and TMT experience in senior level management positions are both positively associated with acquisition activity. TMTs with prior IPO experience and TMTs with longer organizational tenures are negatively associated with acquisition activity.
Originality/value
This study is among the first to examine the impact of TMT demography on newly public firms’ acquisition activity. In doing so, it adds meaningfully to the understanding of the factors driving such firms’ strategic behavior.
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Lucy Matthews and Diane Edmondson
This study aims to investigate the differences between inside and outside business-to-business salespeople. Although prior research has highlighted a need to compare these two…
Abstract
Purpose
This study aims to investigate the differences between inside and outside business-to-business salespeople. Although prior research has highlighted a need to compare these two distinct sales positions, limited research examines the two. Specifically, this study investigates differences between inside and outside salespeople for the following constructs: positivity, intrinsic and extrinsic motivation, emotional exhaustion, job satisfaction and turnover intentions.
Design/methodology/approach
A Qualtrics panel of 210 business-to-business salespeople from a variety of US industries was used, with 43.8% classifying themselves as inside. Multi-group analysis using partial least squares structural equations modeling (PLS-SEM) was conducted where job type serves as the moderator for the entire model.
Findings
Results indicated four of six significant differences based on position. Specifically, positivity had a significant impact on emotional exhaustion for outside salespeople only. For extrinsic motivation, inside salespeople exhibited a stronger impact on emotional exhaustion. Furthermore, the impact of emotional exhaustion on turnover intentions was stronger for outside salespeople. The impact of job satisfaction on turnover intentions was stronger for inside salespeople. These results are supported by social exchange theory and distraction conflict theory.
Practical implications
This research highlights that sales managers and organizations need to consider different policies based on position type to increase job satisfaction and reduce turnover intentions. Practical guidelines for effectively managing the two positions are provided.
Originality/value
The value of this paper is that it indicates that there are indeed significant differences between these two types of sales positions, and thus, future research should not combine them into a single sample.
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This article considers the issues of ‘street prostitution’ and ‘community safety’ in terms of the discursive construction of each. It argues that in the late‐modern age, concepts…
Abstract
This article considers the issues of ‘street prostitution’ and ‘community safety’ in terms of the discursive construction of each. It argues that in the late‐modern age, concepts such as ‘community’ and ‘safety’ are problematic and their meaning cannot be taken for granted. The discussion then probes discursive constructions of ‘the prostitute’ and explores the causes of prostitution, its legal regulation and the apparent resilience of street sex markets to various forms of intervention in different places and at different times. The article concludes by considering prostitute women as members of the community and reflects on what this might mean in terms of community safety strategies.
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Ryan L. Matthews, Brian N. Rutherford, Lucy M. Matthews and Diane R. Edmondson
This paper aims to investigate business-to-business sales executives’ navigation of challenges and changes in planning during two separate periods (prevaccine and postvaccine) of…
Abstract
Purpose
This paper aims to investigate business-to-business sales executives’ navigation of challenges and changes in planning during two separate periods (prevaccine and postvaccine) of time, which were impacted by a disruptive event (the COVID-19 pandemic).
Design/methodology/approach
This study uses a two-phase qualitative data collection approach. Thirteen executives, primarily from the Business-to-Business (B2B) manufacturing industry, were interviewed in phase one (2–3 months before the first COVID-19 vaccine). The second period of data collection was collected 4–5 months after vaccines became available.
Findings
The prevaccine business environment focused on short-term challenges, while the vaccine created exponential changes to long-term sales practices, suggesting the need to focus on critical inflection points that occur after the initial disruptive event.
Research limitations/implications
This exploratory study is a step toward developing a deeper understanding of managing disruptive events within a business-to-business sales environment by stressing the importance of both the actual disruptive event and the inflection points that follow the event.
Practical implications
New business models are constantly developing and evolving. However, this study suggests the biggest changes could occur after an inflection point from the disruption. Thus, firms need to consider different planning strategies before and after certain inflection points following a disruptive event. First, firms should adapt from their predisruption strategy to focus on short-term challenges during the initial phases of a disruption, likely halting most of the long-term planning. Second, inflection points create the need to move beyond short-term challenges and changes to focus on long-term changes. Third, long-term strategies and planning postinflection point will be different, and likely more complex, than long-term strategies and planning predisruption.
Originality/value
Most studies look at a disruptive event through a single data collection period. This longitudinal study compares prevaccine and postvaccine thought processes to explore the impact of an inflection point.
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Gregory Murphy and Neil Tocher
Small and medium enterprises (SMEs) commonly struggle to acquire needed financial, human, and technological resources. The above being stated, recent scholarly research argues…
Abstract
Small and medium enterprises (SMEs) commonly struggle to acquire needed financial, human, and technological resources. The above being stated, recent scholarly research argues that SMEs that are able to successfully navigate the legitimacy threshold are better able to gather the resources they need to survive and grow. This article provides an empirical test of that claim by examining whether the presence of a corporate parent positively influences SME resource acquisition. Results of the study show that SMEs with corporate parents, when compared to like-sized independent SMEs, have higher credit scores, have more complete management teams, use more computers, and are more likely to be on the Internet. These differences are most pronounced for very small firms and diminish in significance as firm size increases. Study implications include the notion that presence of a corporate parent likely represents a successful navigation of the legitimacy threshold, positively increasing SME resource acquisition.
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David E. Cavazos and Matthew Rutherford
The purpose of this paper is to apply firm aspiration theory to explore how firms respond to government product ratings.
Abstract
Purpose
The purpose of this paper is to apply firm aspiration theory to explore how firms respond to government product ratings.
Design/methodology/approach
Longitudinal examination of nine automobile manufacturers during National Highway Traffic and Safety Administration crash tests in the USA.
Findings
Firms take specific external actions to influence the political mechanisms that support ranking schemes when product ratings are below those of rivals and when previously highly rated products decline. In addition, firms receiving rankings above those of their competitors are found to be less likely to take such action, even when their overall ratings declined. Similarly, firms seeing improvements in previously low-rated products will take fewer actions aimed at influencing the political mechanisms that support rating schemes.
Originality/value
The primary contribution of this research is in establishing when firm product ratings will result in actions to influence external ratings criteria. Previous research has shown that firms respond to organizational ratings by taking action aimed at improving subsequent performance. The current research builds on such work by applying aspiration theory in an effort to predict and explain when and why certain ratings will attract firm attention to the external mechanisms that support such ratings.
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Brian Matthews, Catherine Jones, Bartłomiej Puzoń, Jim Moon, Douglas Tudhope, Koraljka Golub and Marianne Lykke Nielsen
Traditional subject indexing and classification are considered infeasible in many digital collections. This paper seeks to investigate ways of enhancing social tagging via…
Abstract
Purpose
Traditional subject indexing and classification are considered infeasible in many digital collections. This paper seeks to investigate ways of enhancing social tagging via knowledge organization systems, with a view to improving the quality of tags for increased information discovery and retrieval performance.
Design/methodology/approach
Enhanced tagging interfaces were developed for exemplar online repositories, and trials were undertaken with author and reader groups to evaluate the effectiveness of tagging augmented with control vocabulary for subject indexing of papers in online repositories.
Findings
The results showed that using a knowledge organisation system to augment tagging does appear to increase the effectiveness of non‐specialist users (that is, without information science training) in subject indexing.
Research limitations/implications
While limited by the size and scope of the trials undertaken, these results do point to the usefulness of a mixed approach in supporting the subject indexing of online resources.
Originality/value
The value of this work is as a guide to future developments in the practical support for resource indexing in online repositories.
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David E. Cavazos, Matthew Rutherford and Triss Ashton
This study aims to examine the implications of short-term and long-term reputation change because of government agency responses to firm product defects.
Abstract
Purpose
This study aims to examine the implications of short-term and long-term reputation change because of government agency responses to firm product defects.
Design/methodology/approach
This study’s findings have important implications for both scholars and practitioners. From a scholarly perspective, the authors create a more fine-grained examination of reputation that may be used to assess various performance dimensions. From a practice perspective, managers must realize that reputation can be one of an organization’s most important resources as it meets each of the valuable, rare, inimitable and nonsubstitutable criteria associated with those resources capable of providing sustainable competitive advantage.
Findings
Analysis of 17,879 product recalls from 15 automobile manufacturers in the US suggests that firms with higher long-term reputations are more likely to face regulator sanctions when a reputation-damaging event happens. On the other hand, firms with higher short-term reputations are less likely to face sanctions in such circumstances. Finally, firms whose short-term reputation exceeds their long-term reputation are less likely to be sanctioned by regulators when reputation-damaging events occur.
Research limitations/implications
There are several limitations that should be addressed. First, as our reputation measure is based on government investigations of potential defects, vehicles that have never been inspected are not included in the sample. Although this number is likely extremely low, omitting vehicles that have never been inspected leaves out some high-reputation firms from the sample. In addition, the study relies on a single-firm stakeholder that is capable of punitive actions.
Practical implications
From a practical perspective, this study’s findings encourage managers to think about the temporal aspects associated with firm reputation, and to realize that stakeholders may react differently when their expectations are not met depending on an organization’s relative long- and short-term reputations. From a theoretic perspective, the primary contribution of this study is to illustrate how long-term and short-term changes in reputation can provide mixed signals to firm stakeholders regarding future performance.
Originality/value
This study explores the temporal aspects of firm reputation by examining how government sanctions vary depending on firms’ long-term (10 years) and short-term (1 year) reputation. The findings of this study contribute to current reputation research by illustrating the variation in government responses to product defects as a function of short-term and long-term reputation. In doing so, the important role of the timing of firm performance is considered.
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