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By considering the role of technology in museum archives and exhibitions, as well as company archives and production, this paper aims to present that digital technologies offer new approaches and tools to consider fashion know-how, traditions and memories.

Through an extensive literature review and a close consideration of multiple sources, this paper analyzes fashion, tradition and knowledge creation through the lens of museum and company archives. A section on museum archives analyzes the role of fashion in the museum and the use of technology in cataloging, online resources and exhibitions for knowledge transfer of fashion history. The second half of the paper considers the relationship between heritage, company archives and technology in branding and consumer engagement.

The paper summarizes recent scholarship in the fields of fashion archives and demonstrates the still current importance of heritage in generating new design and exhibition practices. Despite having its roots in the past, heritage demonstrates continuity with the present and looks to the future with the same devotion and commitment, thus guaranteeing quality and authenticity for both museum collections and company productions.

Through a case study methodology, this paper presents how digital technologies can offer new approaches and tools in museum archives and exhibitions, as well as in company archives and collection development, to reconsider and translate fashion know-how, traditions and memories in the digital era.

The help desk and user support industry has, over the last ten years, risen to prominence as one of the most important areas of the IT and customer services industry. However, it has also become clear that not all help desks have the same requirements, and help desks operating in academic environments find themselves with distinct circumstances and problems. Drawing on research published by the author, and a comprehensive review of recent literature and input from practitioners, addresses these issues which distinguish the help desk in academia. Also finds that it often suffers from difficulty in defining its role and obtaining resources, examines how some institutions have successfully tackled these problems and offers some suggestions for strategies, future developments and sources of expert advice.

This article aims to present aspects related to women’s personal life and work illustrated in the TV series Most Beautiful Thing (Coisa Mais Linda, in Portuguese).

To this end, a film analysis was carried out considering the first season of the TV series Most Beautiful Thing, and to analyze the data, qualitative content analysis was used according to Bardin (2006).

The analysis showed that women’s struggles were and are distinct. While white women are fighting for the right to work - concomitantly reconciling their roles as mother, wife and housewife -, black and poor women fight for survival and dignity. As result, the film analysis showed that women’s search for a different social position is related to an inherent cultural aspect. It is relevant to mention herein that this struggle remains up to the present; such struggle is characterized by the occultation of the social role played by women.

As a limitation, there are few studies that address the theme of white and black women during the period reported in the series.

The main contribution of this article is the use of a filming product that portrays the 1950s, but bringing current discussions on the role of women in society, especially regarding the labor market, the patriarchal domination of men, prejudice, racial, and class discrimination.

This study aims to explore and describe the main enabling factors affecting the implementation of blockchain technology (BCT) in a strategic sector such as the wine industry, as well as the motivation behind this choice.

In light of the novelty of the phenomenon studied, a case study approach was adopted analyzing three Italian wineries. A conceptual framework, based on the dynamic capabilities, absorptive capacity and dominant logic theories, was developed. Primary and secondary data were collected.

Results show that wineries working in a highly dynamic and competitive market invest more in knowledge acquisition and internal assimilation and less in transformation and exploitation of acquired knowledge, in particular preferring to outsource the application phase of BCT. The particularity of the wine industry, indeed, demonstrates the existence of hybrid alternatives in which exploration and exploitation processes can be balanced. These findings confirm the value of the conceptual framework developed to explain how wineries implement BCT in their business.

The present work must be considered in light of the research scope and its qualitative nature.

Findings suggest that the adoption of BCT depends on the wineries’ ability to invest more in effective knowledge management systems to acquire and assimilate knowledge internally and in managerial skills and dominant logic that become strategic resources that can improve their innovation performance.

Compared to previous studies on BCT adoption in the wine industry, this work helps us to better understand how wineries implement BCT as it focuses on their ability to acquire, manage and capitalize on the flow of knowledge, as a strategic resource, which forms the basis for creating dynamic capabilities and value. Findings are of interest to develop strategies aimed to ensure the effectiveness of this innovation in a strategic sector.

Describes a British Library Research and Innovation Centre‐funded project to investigate the provision of European information in public libraries in the UK, via the establishment of the Public Information Relay (PIR), a European Commission initiative to provide information about the European Union to the general public. Discusses the background to the PIR and the literature to date. Describes the project methodology and discusses the major findings of the project. The project found that libraries were making very positive efforts to develop their European information services, but that there were concerns about the future development and resourcing of membership of the Relay. While the support of the European Commission was seen as valuable by respondents, the majority of libraries served a wider community of need than was envisaged by the remit of the PIR, in particular being heavily used for educational and business related purposes.

This literature review aims to identify conscious, intentional, repetitive and transferrable information-related decisions and activities (i.e. information practices) for individuals to alleviate their information vulnerability. Information vulnerability refers to the lack of access to accurate, affordable, complete, relevant and timely information or the inability to use such information, which can place individuals, communities or society at disadvantage or hurt them.

Conceptual literature review.

This review presents seven conscious, intentional, repetitive and transferrable information practices to alleviate information vulnerability.

Due to the transferability potential of the seven information practices, diverse populations in varied contexts could refer to, adapt and benefit from appropriate combinations of information practices and their manifestations. The framework can be used by individuals for alleviating information vulnerability. Thus, this paper responds to the call for conducting action-driven research in information science for addressing real-world problems. Information professionals can help individuals select and implement appropriate combinations of seven information practices for alleviating information vulnerability.

We propose (1) a parsimonious, episodic framework for alleviating information vulnerability, which depicts the inter-relationship among the seven information practices and (2) a three-dimensional plot with information access, use and value as three axes to map the manifestation and outcome of alleviating information vulnerability.

The aim of this paper is to present some results from research undertaken into the information behaviour of European Documentation Centre (EDC) users. It will reflect on the practices of a group of 234 users of 55 EDCs covering 21 Member States of the European Union (EU), used to access European information.

In order to collect the data presented here, five questionnaires were sent to users in all the EDCs in Finland, Ireland, Hungary and Portugal. In the remaining EU countries, five questionnaires were sent to two EDCs chosen at random. The questionnaires were sent by post, following telephone contact with the EDC managers.

Factors determining access to information on the European Union and the frequency of this access are identified. The information providers most commonly used to access European information and the information sources considered the most reliable by respondents were also analysed. Another area of analysis concerns the factors cited by respondents as facilitating access to information on Europe or, conversely, making it more difficult to access. Parallel with this, the aspects of accessing information on EU that are valued most by users will also be assessed.

Questionnaires had to be used, as the intention was to cover a very extensive geographical area. However, in opting for closed questions, it is acknowledged that standard responses have been obtained with no scope for capturing the individual circumstances of each respondent, thus making a qualitative approach difficult.

This is the first piece of academic research into the EDCs and their users, which aimed to cover all Member States of the EU.

This paper reports the results of a survey of information needs and information seeking behaviour of a national sample of the UK population. The survey was the first stage of the Citizenship Information project, funded by the British Library Research and Innovation Centre. In total, 1294 responses were received giving a valid and demographically representative response rate of 45.7 per cent. Major findings include: that the majority of respondents had sought information in the past (59.4 per cent) and that an even greater number predicted a future need for information (78.4 per cent). Over three quarters of respondents said that they would use public libraries and between half and three quarters would approach Citizens Advice Bureaux, Post Offices, Government departments or family and friends. Face‐to‐face communications and reading a book were the most popular means of accessing information, but a wide variety of other preferred options were cited. Only a small proportion expressed a preference for using a computer to seek information, and there was a clear emphasis on public libraries as an appropriate location for accessing electronic information. A highly significant majority (79.2 per cent) believed that access to information was very important for exercising their rights as a citizen.

This paper aims to compare the conditions of in-service oils from diesel and gasoline engines, with focus on nitration.

Oil conditions of seven engine oil samples from five diesel-fueled vehicles and nine oil samples from eight gasoline-fueled vehicles with total mileage ranging from 13,600 to 30,000 km were determined via Fourier-transform infrared spectroscopy as well as neutralization number (NN) and total base number titration.

Chemical deterioration was characterized by significant differences in oxidation, nitration, NN increase and residual aminic antioxidant contents.

Submitted in connection with the Special Issue, “Young Tribologists – Insights into the work of the new generation”.

Uncovering differences in the oil degradation of oils from gasoline and diesel engines enables improved condition-based maintenance strategies and the prediction of oil condition dependent tribological performance.