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The purpose of this paper is to explore the experiences of prison staff working with imprisoned women who self-harm in English prisons. In this small-scale study, 14 prison staff in three English prisons were interviewed to examine the strategies currently used by them to support imprisoned women who self-harm.

Thematic analysis (Braun and Clarke, 2006) was used to identify three key themes: “developing a relationship”, “self-help strategies” and “relational interventions”.

Many staff expressed some dissatisfaction in the techniques available to support the women, and felt their utility can be restricted by the prison regime.

This study suggests that there is currently a deficit in the provision of training and support for prison staff, who are expected to fulfil a dual role as both custodian and carer of imprisoned women. Further research into prison staff’s perception of the training currently available could highlight gaps between current theory and practice in the management of self-harm and thus indicate content for future training programmes. Research exploring the impact of working with imprisoned women who self-harm is suggested to identify strategies for supporting staff. It must be acknowledged that this is a small-scale qualitative study and the findings are from only three prisons and may not apply to staff in other settings.

Currently few studies have focussed on the perspective of prison staff. This study is one of very few studies which focusses on the techniques and resources available to support the women, from the perspective of the prison staff.

This paper explores how service design can contribute to the evolution of health service systems, moving them toward people-centered, integrated and technology-enabled care; the paper develops a research agenda to leverage service design research for healthcare transformation.

This conceptual study starts by analyzing healthcare challenges in terms of demographic trends and economic constraints, along with the problems of lack of people-centricity, dispersion of care and slowness in incorporating emerging technologies. Then, it examines the theoretical underpinnings of service design to develop a framework for exploring how a human-centered, transformative and service systems approach can contribute to addressing healthcare challenges, with illustrative cases of service design research in healthcare being given.

The proposed framework explores how a human-centered service design approach can leverage the potential of technology and advance healthcare systems toward people-centered care; how a transformative service design approach can go beyond explanatory research of healthcare phenomena to develop innovative solutions for healthcare change and wellbeing; and how a service systems perspective can address the complexity of healthcare systems, hence moving toward integrated care.

This paper systematizes and develops a framework for how service design can contribute to healthcare transformation. It identifies key healthcare application areas for future service design research and pathways for advancing service design in healthcare by using new interdisciplinary bridges, methodological developments and theoretical foundations.

Members of the group were LEA advisers, dietitians, a representative from Education Catering and a School Medical Officer. An important consideration from the beginning was that any material produced should be attractive and interesting to use. From the Working Party a smaller writing group of advisers and dietitians was formed, and the task began. The bulk of the writing in the final stages was done by Issy Cole‐Hamilton and Jacquie Watson.

Information literacy has been consistently undertheorised. The purpose of this paper is to contribute in the ongoing theorisation of information literacy by exploring the meaning and implications of the emergent grounded theory of mitigating risk for information literacy research and practice.

The grounded theory was produced through a qualitative study that was framed by practice theory and the theoretical constructs of cognitive authority and affordance, and employed constructivist grounded theory, semi-structured interviews and photo-elicitation methods to explore the information literacy practices of language-learners overseas.

This paper provides a theoretically rich exploration of language-learner information literacy practices while further identifying the importance of time, affect and information creation within information literacy research and practice as well as the need for the continued theorisation of information literacy concepts.

The paper’s constructivist grounded theorisation of information literacy remains localised and contextualised rather than generalisable.

The paper raises questions and points of reflection that may be used to inform the continued development of information literacy instruction and teaching practices.

This paper contributes to an increasingly sophisticated theoretical conceptualisation of information literacy as well as forming a basis for ongoing theoretical development in the field.

The purpose of this paper is to lay out the data competence maturity model (DCMM) and discuss how the application of the model can serve as a foundation for a measured and deliberate use of data in secondary education.

Although the model is new, its implications, and its application are derived from key findings and best practices from the software development, data analytics and secondary education performance literature. These principles can guide educators to better manage student and operational outcomes. This work builds and applies the DCMM model to secondary education.

The conceptual model reveals significant opportunities to improve data-driven decision making in schools and local education agencies (LEAs). Moving past the first and second stages of the data competency maturity model should allow educators to better incorporate data into the regular decision-making process.

Moving up the DCMM to better integrate data into their decision-making process has the potential to produce profound improvements for schools and LEAs. Data science is about making better decisions. Understanding the path laid out in the DCMM to helping an organization move to a more mature data-driven decision-making process will help improve both student and operational outcomes.

This paper brings a new concept, the DCMM, to the educational literature and discusses how these principles can be applied to improve decision making by integrating them into their decision-making process and trying to help the organization mature within this framework.

The purpose of this paper is to present the author's commentary on the special issue of Journal of Educational Administration entitled “Systemwide reform: examining districts under pressure”.

The major thesis of this commentary and reflection on the preceding papers is that there is a need to recognize that “school districts” as known in the USA are examples of a more general phenomenon of intermediary organizational entities in education systems in North America and elsewhere in the world and that there is a need to problematize, not take for granted, the form, purpose, and influence of these mediating layers of the school system on the quality and improvement of schools, and on the implementation of government policies that are intended to regulate and support education in schools.

This issue of the Journal of Educational Administration presents a series of papers that highlight different aspects and contemporary trends in school district practice and research – organizational characteristics associated with district effectiveness (see Trujillo this issue), how districts are responding to political and public demands for accountability (see Hamilton et al., this issue), the invention of school district authorities as portfolio managers of diverse school provider systems (see Marsh et al., this issue), and how social communication networks linking school and district staff interface with the use of evidence to support school improvement (see Finnigan and Daly, as well as Wohlstetter and Smith this issue).

The simple thesis of this commentary is to argue that school districts function as an intermediate level of education governance, management, and support within national and state education systems, and that current research and discussion on the school district role in improving and sustaining the quality of education would be strengthened by broadening the scope of research and discussion to alternative kinds of intermediate level governance and support systems that exist in North America and in other regions of the world.

My object in compiling this bibliography has been to list reference materials that will be useful to pharmacy students, faculty, and reference librarians working with them. While the bibliography is not intended to be comprehensive, I have covered the essential reference sources as well as some additional titles which are certainly desirable. Some of the books have been around for many years and are now in new editions; others are just appearing on the scene. I included periodicals only when they served a special purpose such as to offer a source of statistical or marketing information. Several of the references could have appeared in more than one place and, in the interest of brevity, I arbitrarily chose the category that seems most appropriate to me.

The purpose of this study is to illustrate how means‐end chain theory can inform communications that effectively convey the health messages of vegetable consumption to various publics.

Laddering interviews were conducted with 61 participants who consumed at least two serves of vegetables a day and were responsible in part or whole for shopping in their household. A means‐end chain value map was then constructed using mecanalyst software.

Using means‐end theory, an example communications strategy was developed from the dominant chain. The health and wellness features that respondents associated with vegetables were “freshness”, a “source of vitamins and minerals”, and “high nutritional value”. In the mind of the consumer, these features were linked to the benefit concept “maintain energy and vitality”, which in turn was connected to the consequence “maintain an active life”. The end‐states or goals participants ultimately connected to the health and wellness features of vegetables were that of “enjoy life” and “achieve goals”.

The research is limited in so far as subjects who consume less than two serves of vegetables are not recruited for this study.

It is suggested that social marketing initiatives designed to increase vegetable consumption may base messages on health‐related values or end‐states of being to resonate more effectively with consumers.

High vegetable consumption is associated with a reduced risk of chronic disease. Effective strategies designed to increase vegetable consumption amongst populations may reduce the burden on health systems.

This study illustrates how consumers' cognitive processes can inform social marketing communications.

Data from laboratory and production scale tests are given that show that the efficiency of catalyst adsorption controls the coverage by the electroless copper deposit in plated‐through‐holes in FR‐4 laminate, and that this, in turn, governs the outgassing performance of the finished board. The nature of electroless copper nucleation and growth is discussed and the reasons for the formation of voids in the deposit are identified.

The purpose of this paper is to draw on the outcomes of an Higher Education Academy funded project, Literacies for Employability (L4E) to contribute to discussion of the interface between university learning and workplace settings and the focus on employability that dominates the English context. The paper will be of interest to colleagues from any discipline who have an interest in critical (re)readings of employability and practical ways of engaging student in ethnographic approaches to understanding workplace practices, particularly those with an interest in professional, work-based, or placement learning.

L4E is grounded in social theories of communication from Sociology and Education that understands literacy as a complex social activity embedded in domains of practice. These ideas recognise workplaces as domains that are highly distinctive and diverse contexts for literacy (rather than generic or standard) and that to be successful in particular workplace settings students must be attuned to, and adaptive and fluent in, the nuanced literacy practices of that workplace. However, evidence suggests (Lea and Stierer, 2000) that HE students (and teachers) rarely experience overt teaching about literacy in general or workplace literacies in particular.

This project developed a framework to scaffold and support this process across the disciplines so that students can develop the attitudes and behaviours they will need to be successful in the workplace.

The approach chimes with recommendations from Pegg et al. (2012) that employability is most effectively developed through a focus on more expansive, reflexive approaches to learning and through “raising confidence […] self-esteem and aspirations” (Pegg et al., 2012, p. 9).