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Article
Publication date: 13 July 2022

Avirag Bajpai and Subhas C. Misra

Indian construction firms are falling behind in the use of digital technology in the workplace, and this study aims to give a framework and assess the role of enablers in the…

Abstract

Purpose

Indian construction firms are falling behind in the use of digital technology in the workplace, and this study aims to give a framework and assess the role of enablers in the implementation and continuing digitalization of the Indian construction sector.

Design/methodology/approach

An exploratory qualitative research technique is used in this article, and multiple detailed interviews and surveys are done with professionals from the industry and academia. To conclude the significance and relevance of the different constructs and indicators, the partial least square-structural equation modeling (PLS-SEM) approach is used.

Findings

Barriers are essential enablers for effective implementation, while success factors are important drivers for the successful continuance of digitalization in the construction sector. However, stakeholders' perceived benefit has a substantial role in both implementation and continuance.

Research limitations/implications

In this research paper, the scope of this investigation for a generalized exploratory study is restricted to construction firms within India. Further, a rigorous longitudinal study may also be performed to examine the subjectivity of the responses in order to ensure digital continuation. This study identifies limited manifest indicators. Additional indications, however, may be included based on the other company's resources, structure and geographic location.

Practical implications

The study's findings have two implications. In the beginning, it gives a direction to the construction sector by highlighting the framework in which implementation and continuance both should have to be executed, and this is the critical area for the successful continuance of digitalization in construction. Second, the research shows that the digitalization process is similar to the adoption of innovation, in which the deployment and persistent use of the new technology are important for facilitating the transformation.

Originality/value

In two respects, the study is distinctive. To begin, this is one of the limited efforts to comprehend digitalization from the Indian perspective. Second, the study reveals that the PLS-SEM approach can be effectively used in the developing subject of the construction digitalization concept.

Details

Engineering, Construction and Architectural Management, vol. 30 no. 10
Type: Research Article
ISSN: 0969-9988

Keywords

Article
Publication date: 18 April 2023

Avirag Bajpai, Subhas Chandra Misra and Dong-Young Kim

The purpose of this research article is to investigate the critical risk factors associated with the digitalization impact on the Indian construction industry, as these firm plans…

Abstract

Purpose

The purpose of this research article is to investigate the critical risk factors associated with the digitalization impact on the Indian construction industry, as these firm plans to implement digitalization in order to improve their construction management processes.

Design/methodology/approach

In this research article, risk factors and dimensions are taken from diverse industries and validated in the construction domain by industry and academic experts. Further, multi-criteria decision-making techniques are employed to assess the Indian construction sector scenario quantitatively. The interrelationship and weightage of risk factors and dimensions are determined by the Fuzzy Decision-making Trial and Evaluation Laboratory Analytic Network Process (DANP) method. However, the method Grey Technique for the Order of Prioritization by Similarity to Ideal Solution (TOPSIS) is used to determine the ranking of each risk factor.

Findings

This study finds 14 critical risk factors along with four risk dimensions. Operational and financial dimensions are significant risk dimensions. Whereas the threat of high outlay and low yield is a significant risk factor in construction. Besides that, the interrelationship among risk factors, the weightage of each factor and the ranking of critical risk factors are also identified.

Research limitations/implications

This research article uses Fuzzy DANP and Grey TOPSIS techniques as exploratory research methods with a limited group of construction professionals from a leading Indian construction firm. Furthermore, comprehensive confirmatory research can also be performed with a large group of construction experts using advanced analytical techniques to validate the ranking of critical risk factors.

Practical implications

The findings of this study provide insight into the knowledge of construction firms by emphasizing significant risk factors related to digitalization in construction operations. Another finding of this study shows that the risks associated with digitalization in construction are similar to those in manufacturing, where high outlay and low yield hold a significant role in the transformation process.

Originality/value

The research is unique since there have only been limited studies in the Indian construction scenario to analyze the significant risks associated with digitalization. Furthermore, this study demonstrates that the combination of Fuzzy DANP and Grey TOPSIS techniques may be used successfully to prioritize risks in construction digitalization, which is still in its early phases.

Details

Business Process Management Journal, vol. 29 no. 4
Type: Research Article
ISSN: 1463-7154

Keywords

Article
Publication date: 19 December 2022

Avirag Bajpai and Subhas C. Misra

This study aims to identify and rank the key success factors linked with digitalization in the Indian construction sector. Because the construction firms in India are in the early…

Abstract

Purpose

This study aims to identify and rank the key success factors linked with digitalization in the Indian construction sector. Because the construction firms in India are in the early stages of implementing digitalization in their operations, it provides a framework from which they may focus on the effectiveness of digitalization.

Design/methodology/approach

This research study examines 12 success factors related to digitalization in construction, which are derived from various sectors. Furthermore, experts from the construction industry and academia have validated these factors with respect to the Indian construction sector. The multi-criteria decision-making techniques are further used to examine the interrelationship, ranking and weightage of digitalization success. Finally, the success factors are validated through a questionnaire-based empirical study followed by ranking using a t-test. The results from both approaches (company-specific and generalized) are compared and discussed.

Findings

This research identifies that selecting appropriate digital methods and techniques is a critical success factor as far as digitalization in the Indian construction scenario is concerned. Besides that, continuous monitoring and control in digital implementation significantly impact other factors.

Research limitations/implications

While similar results are obtained from approaches adopted in the study, a few success factors appear to differ in terms of their ranking position. Further studies can explore the finer details that can explain the behavior pattern. This study can also be extended by assessing the structural relationship among the identified factors that can throw more light on the dynamics of the continuation of digitalization in construction which can further help in formulating policies or digitalization rollout.

Practical implications

The outcome of this study sheds light on construction business knowledge by stressing key success elements connected to digitalization in construction processes in the Indian construction sector. Moreover, this study shows that the success of digitalization in construction is similar to that of transformation in the information technology industry, where adopting suitable digital methods and techniques plays a vital role in the transformation process.

Originality/value

Despite the multiple benefits of construction digitalization, limited research focuses on digitalization success factors, making this study unique. Furthermore, this study demonstrates that integrating Fuzzy decision-making trial and evaluation laboratory and maximum mean de-entropy approaches may be used to successfully prioritize success factors in the nascent stage of construction digitalization.

Details

Construction Innovation , vol. 24 no. 4
Type: Research Article
ISSN: 1471-4175

Keywords

Article
Publication date: 27 October 2021

Avirag Bajpai and Subhas C. Misra

This research paper aims to analyze the critical barriers to implementing digitalization in the Indian construction industry as Indian construction companies are lagging in the…

1931

Abstract

Purpose

This research paper aims to analyze the critical barriers to implementing digitalization in the Indian construction industry as Indian construction companies are lagging in the implementation of digital technologies in the work environment.

Design/methodology/approach

In this research paper, a qualitative research approach is adopted, and multiple detailed interviews are conducted with industry and academic experts. Further, multi-criteria decision-making (MCDM) techniques are used to finalize the prioritization among various alternatives. The fuzzy-decision-making trial and evaluation laboratory (Fuzzy-DEMATEL) and interpretive structural modeling (ISM) techniques are employed to find the exact relationship among the identified alternatives.

Findings

This study identifies 14 critical barriers from an extensive literature review and multiple interviews with industry professionals, and further driving and critical barriers are identified.

Research limitations/implications

In this research paper, an exploratory study with a limited number of respondents from a large Indian construction company is carried out. Further, a detailed longitudinal analysis can be done to assess the subjectivity of the participants with more advanced statistical tools. However, this research discusses several points pertaining to the implementation of digitalization in the construction industry. The research further identifies the critical barriers to digitalization in the Indian construction industry.

Practical implications

The finding of the study has two-pronged implications. First, it provides a road-map to the construction industry by highlighting the engagement of top management as the key focus area for successful digitalization. Second, the finding also shows similarity of the digitalization process to the adoption of process improvement techniques like lean and total quality management (TQM), wherein the top management plays a crucial role in ushering in the implementation of a disruptive change.

Originality/value

The research is unique in two ways. First, this is one of the very few attempts to understand digitalization in the Indian context. Second, the research also demonstrates that the combination of fuzzy DEMATEL and ISM techniques can be successfully employed in the emerging field of construction digitalization research.

Details

International Journal of Quality & Reliability Management, vol. 39 no. 10
Type: Research Article
ISSN: 0265-671X

Keywords

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