Identification and assessment of risks related to digitalization in Indian construction: a quantitative approach

Abstract

Purpose

The purpose of this research article is to investigate the critical risk factors associated with the digitalization impact on the Indian construction industry, as these firm plans to implement digitalization in order to improve their construction management processes.

Design/methodology/approach

In this research article, risk factors and dimensions are taken from diverse industries and validated in the construction domain by industry and academic experts. Further, multi-criteria decision-making techniques are employed to assess the Indian construction sector scenario quantitatively. The interrelationship and weightage of risk factors and dimensions are determined by the Fuzzy Decision-making Trial and Evaluation Laboratory Analytic Network Process (DANP) method. However, the method Grey Technique for the Order of Prioritization by Similarity to Ideal Solution (TOPSIS) is used to determine the ranking of each risk factor.

Findings

This study finds 14 critical risk factors along with four risk dimensions. Operational and financial dimensions are significant risk dimensions. Whereas the threat of high outlay and low yield is a significant risk factor in construction. Besides that, the interrelationship among risk factors, the weightage of each factor and the ranking of critical risk factors are also identified.

Research limitations/implications

This research article uses Fuzzy DANP and Grey TOPSIS techniques as exploratory research methods with a limited group of construction professionals from a leading Indian construction firm. Furthermore, comprehensive confirmatory research can also be performed with a large group of construction experts using advanced analytical techniques to validate the ranking of critical risk factors.

Practical implications

The findings of this study provide insight into the knowledge of construction firms by emphasizing significant risk factors related to digitalization in construction operations. Another finding of this study shows that the risks associated with digitalization in construction are similar to those in manufacturing, where high outlay and low yield hold a significant role in the transformation process.

Originality/value

The research is unique since there have only been limited studies in the Indian construction scenario to analyze the significant risks associated with digitalization. Furthermore, this study demonstrates that the combination of Fuzzy DANP and Grey TOPSIS techniques may be used successfully to prioritize risks in construction digitalization, which is still in its early phases.

Citation

Bajpai, A., Misra, S.C. and Kim, D.-Y. (2023), "Identification and assessment of risks related to digitalization in Indian construction: a quantitative approach", Business Process Management Journal, Vol. 29 No. 4, pp. 965-990. https://doi.org/10.1108/BPMJ-11-2022-0571