Digital Transformation and Society , Open Access

What do we know about material handling in library? An empirical assessment in the Nordic region

Niloofar Jefroy, Fabio Sgarbossa

Libraries, as a peaceful arena for promoting knowledge and culture, are often challenged by various means, which are mostly linked to the material handling. However, literature…

How will individual streaming platforms disrupt the entertainment and retail industries? Insights from Mukbang phenomenon

Ho-Chang Chae

Mukbang is a live-streaming format where hosts, often referred to as broadcast jockeys (BJs) or streamers, eat copious amounts of food while engaging with their audience through…

Does building smart cities necessarily enhance urban ICT development? Insights from a quasi-natural experiment based on Chinese pilot policy

Zhouhong Wang, Shuxian Liu, Jia Li, Peng Xiao

With the help of a quasi-natural experiment on Chinese policies, this study aims to understand the actual contribution of Smart City (SC) policies to the development of…

Digital Maturity Assessment Model (DMAM): assimilation of Design Science Research (DSR) and Capability Maturity Model Integration (CMMI)

Edwin Juma Omol, Lucy Waruguru Mburu, Paul Anyango Abuonji

This study introduces the Digital Maturity Assessment Model (DMAM), a model tailored to assess the digital maturity of SMEs, tracing its development from addressing business…

Navigating the integration of ChatGPT in UAE’s government sector: challenges and opportunities

Ghada Nabil Goher

This research examines how responsible deployment of ChatGPT in the UAE’s government sector, guided by New Public Management principles, can enhance customer journeys by…

Unveiling shadows: exploring the dark side of digital transformation in Abu Dhabi

Masood Badri, Mugheer Alkhaili, Hamad Aldhaheri, Guang Yang, Muna Albahar, Saad Yaageib, Asma Alrashdi

This research aims to investigate the negative aspects of digital transformation (DT) impacting various segments of society in the Emirate of Abu Dhabi, one of the seven Emirates…

Dimensions and barriers for digital (in)equity and digital divide: a systematic integrative review

Mohammad M.H. Raihan, Sujoy Subroto, Nashit Chowdhury, Katharina Koch, Erin Ruttan, Tanvir C. Turin

This integrative review was conducted to provide an overview of existing research on digital (in)equity and the digital divide in developed countries.

Digital humanities in US academic libraries: case studies

Kelda Habing, Lian Ruan

Digital Humanities is a robust area of research and practice at universities and their libraries across the world. This case study investigates the unique DH practices of seven US…

Development of ancient Chinese inscription rubbings knowledge base in the context of cultural communication and art appreciation

Kaiyu Qiu, Cuijuan Xia, QianQian Liu

To promote the cultural communication and art appreciation of Inscriptions and calligraphy which are important cultural heritages in China, with a broad crowd base and educational…

Interrogating the global application of e-certification of seafarers

Margie Mendoza Mataac, Michael Ekow Manuel, Anne Pazaver

Amidst the ongoing digital transformation in the maritime industry, this study aims to interrogate the application of electronic certification (e-certification) to seafarers…

Auditors in the digital age: a systematic literature review

Diogo Leocádio, Luís Malheiro, João Carlos Gonçalves dos Reis

This study examines the dynamics of innovative auditing practices in the digital age, with a specific focus on auditor competencies. Within this scope, we highlight the necessity…

Resource integration and firm performance through organizational capabilities for digital transformation

Ming-Hsiung Hsiao

Digital transformation is a foundational change in how firms operate and deliver value to customers by using digital technologies to create new business opportunities. The purpose…