Consumer Behavior in Tourism and Hospitality
Issue(s) available: 12 – From Volume: 17 Issue: 1, to Volume: 19 Issue: 4
Subjects:
Exploring determinants of visitor’s e-WOM in the virtual art exhibition with an extended American Customer Satisfaction Index Model
Xi Wang, Yiqing Liao, Chuyao Liu, Jie ZhengBy applying the American Customer Satisfaction Index (ACSI) model to virtual art exhibitions, this research aims to reveal insights into the factors impacting visitor satisfaction…
ISSN:
2752-6666e-ISSN:
2752-6674ISSN-L:
2752-6666Online date, start – end:
2022Copyright Holder:
Emerald Publishing LimitedEditor:
- Prof. Dr. Serena Volo