International Journal of Tourism Cities

Encountering risk with resilience for experiences: a case study on tourism in a conflicted tourist destination

Tahir Sufi, Bindu Ranga, Indu Ranga

This paper aims to unravel how tourists balance their novel experiences with risk perceptions, psychological resilience and behavioral intentions. Additionally, it explores how…

The extent of overtourism in some European locations using multi-criteria decision-making methods between 2014 and 2023

Levente Nádasi, Sándor Kovács, Andrea Szőllős-Tóth

Overtourism has been identified as a significant global problem with numbers of negative externalities. The purpose of this paper is to contribute to the establishment of a…

A netnographic analysıs of tourists’ memorable tourısm experıences: the case of historical Egyptian (Spice) Bazaar ın Istanbul

Betül Kodas, Asef Subaşı

To provide visitors with a variety of experiences, tourism is a collection of activities that might leave a lasting impact on them. Anticipating and understanding what makes…

Generative artificial intelligence: a proactive and creative tool to achieve hyper-segmentation and hyper-personalization in the tourism industry

Lázaro Florido-Benítez

The purpose of this paper is to explore how GenAI can help companies achieve a higher level of hyper-segmentation and hyper-personalization in the tourism industry, as well as…

Preserving paddy fields through tourism in Indonesia: opportunities and challenges

Basuki Antariksa, Adhityo Nugraha Barsei, Addin Maulana, Rizatus Shofiyati, Asmadi Adnan, Nurhuda Firmansyah, Nabiella Aulia

This paper aims to show the opportunities and challenges of implementing slow tourism through a slow city concept, particularly concerning preserving paddy fields.

Is my city a competitive tourism destination? An assessment from residents’ perspective

Rui Augusto Costa, Adriana Fumi Chim-Miki, Lawrence Hoc Nang Fong

This study aims to examine the effects of natural, cultural and urban resources on the city's tourism competitiveness from the residents' perspective and identifies the factors…

Spatio-temporal behaviour of cruise passengers at the destination: a big data approach using mobile location events

Julian Reif, Sven Gross

The purpose of this paper is to provide a deeper understanding of the spatio-temporal behaviour of cruise passengers at a given destination using the city of Hamburg as a use case.

A low-emission pathway for tourism passenger transport in small and medium-sized urban destinations – case of Yilan, Taiwan

Yung-Hsin Lin, Vilas Nitivattananon

The nexus of transport and tourism is critical to the 2021 Glasgow Declaration which sets out the net zero by 2050 goal for global tourism in the context of the Paris Agreement…

Destination brand gestalt: dimensionalizing co-created tourism destination branding

Deske W. Mandagi, Dave Centeno

Anchored in the theories of brand gestalt and stakeholder perspectives, this study aims to undertake a comprehensive examination of the brand gestalt concept, emphasizing its…

Examining hotel characteristics and facilities influencing customer satisfaction using decision tree analysis

Ali Pişirgen, Ali Mert Erdoğan, Serhat Peker

This study aims to identify the key hotel characteristics and facilities that significantly influence customer satisfaction based on Google review scores. By applying decision…

Unveiling tourist typology: using online reviews and LDA to understand motivations for visiting Kyoto's prominent temples

Rosanna Leung, Isabell Handler

This study aims to identify motivations for visiting Kyoto's prominent religious attractions using latent Dirichlet allocation (LDA) text analysis of online reviews; establish…

Effect of smart tourism technology experience (STTE) on tourist satisfaction and tourist happiness in Bordeaux: the mediation role of self-gratification

Faruk Yuksel, Uzeyir Kement, Seden Dogan, Gul Erkol Bayram, Sinan Baran Bayar, Cihan Cobanoglu

This study aims to investigate the effects of smart tourism technology experience (STTE) on tourist satisfaction and happiness in Bordeaux, with a focus on understanding the…

Urban tourism revitalization through smart city Tecoration using digital outdoor advertising: a case study of WAVE advertising in Seoul, South Korea

Seung-Chul Yoo, Diana Piscarac, Tu Anh Truong

This study aims to provide nuanced insights into the effectiveness of digital outdoor advertising in redefining urban tourism appeal. Amidst a transformative era for urban tourism…

From a hidden gem to a tourist spot: Examining brand gestalt, tourist attitude, satisfaction and loyalty in Bitung city

Deske W. Mandagi, Tonny Soewignyo, Daysi Fikka Kelejan, Darvel Civlie Walone

Brand gestalt has emerged as a crucial concept in marketing and branding, denoting the holistic perception and overall impression that consumers develop about a brand. This…

Residential transformations and real estate market trends associated with tourism activity in urban popular sectors: Ciudad Bolívar in Bogotá

Angélica Camargo Sierra

This study aims to identify the transformations of the residential landscape and trends in the popular real estate market associated with tourist activity in a low-income…

Decoding tourist perceptions and behavioral intentions to use electric vehicles for sustainable tourism with the lens of technology continuance theory

Prakhar Prakhar, Rachana Jaiswal, Shashank Gupta, Shiv Kumar Gupta

This study aims to explore tourist perceptions and behaviors toward electric vehicles (EVs) in the Delhi National Capital Region using the technology continuance theory.

Beyond fear and safety: revenge travel and international tourists’ intentions in the post-crisis era

Ahmad Salman, Alexander Trupp, Marcus L. Stephenson, Ling Foon Chan

This study aims to investigate the evolving travel intentions of tourists in the aftermath of the relaxation of international mobility restrictions in 2022. It aims to understand…

Beyond horizons: illuminating urban tourism – a systematic odyssey through sustainability, quality of life and natural environments

Sweety Mishra, Sujood , Nimit Chowdhary, Javed Salim

This paper aims to explore the intricate relationship among urban tourism, sustainability and the contributions of natural environments to the quality of life and convivial…

Applying protection motivation theory to examine tourist’s pro-environmental behaviour: case study of Lahijan, Iran

Sahar Hosseinikhah Choshaly

This study aims to examine the pro-environmental behavior of tourists in one of the northern cities of Iran, Lahijan, by applying the Protection Motivation Theory (PMT).

Handicrafts as cultural creative clusters: a spatial-cultural planning approach for the regeneration of the urban historical fabrics

Shima Taheri, Farnaz Khalilpour, Mehdi Ashayeri, Amirhosein Shabani

The purpose of this paper is to evaluate the role of handicraft production units within creative cultural clusters (CCCs) and their impact on urban regeneration, particularly…

Tourist acceptance of using ride-sharing services in a tourism destination: hedonia vs eudaimonia and technophilia vs technophobia

Halimin Herjanto, Muslim Amin, Faizan Ali, Cihan Cobanoglu, Muslim A. A. Djalil

This study aims to examine how affective and technological attitudes influence tourists’ intentions to use ride-sharing services. The authors also explore the moderating effects…

Defining and cultivating creative citizenship in northern Thailand: enhancing urban livability through sustainable tourism

Pachernwaat Srichai, Archabaramee Thapatiwong, Kingkaew Tistueng

This qualitative investigation is one of a series of sub-investigations under an umbrella project to develop Lampang Creative Livable Tourist City. The aim of this paper is to…

The effect of audience involvement on previsit behavioral intentions: the mediating role of place attachment

Dongqi Shi, Nimit Soonsan, Panuwat Phakdee-Auksorn

This study aims to explore the determinants of behavioral intentions during the previsit stage by investigating the influence of audience involvement with the audiovisual product…

Greened shopping spaces and pedestrian shopping interactions: the case of Christchurch

David Dyason, Peter Fieger, John Rice

The New Zealand city of Christchurch provides a leading example of post-disaster rebuilding in a Central Business District (CBD) area. In its rebuilding programme, the city has…

Impact of metaverse technology on hospitality and tourism industry: an interplay of social media marketing on hotel booking in India

Khalil Ahmad, Bhuvanesh Sharma, Ritesh Khatwani, Mahima Mishra, Pradip Kumar Mitra

This paper aims to explore the impact of metaverse technology on the hospitality and tourism industry. The introduction of metaverse technology has revolutionised the way the…

Antecedents of memorable heritage tourism experiences: an application of stimuli–organism–response theory

Erose Sthapit, Brian Garrod, Dafnis N. Coudounaris, Siamak Seyfi, Ibrahim Cifci, Tan Vo-Thanh

Based on stimulus-organism-response theory, this study aims to develop and tests a model of memorable heritage tourism experience (MHTE). The model proposes that experiencescape…

Residents’ perceptions of negative tourism impacts and mitigation strategies: the case of Porto

Ivana Stevic, Vítor Rodrigues, Zélia Breda, Medéia Veríssimo, Ana Margarida Ferreira da Silva, Carlos Manuel Martins da Costa

This paper aims to analyse residents’ perceptions of tourism growth in Porto prior to the COVID-19 pandemic, aiming to determine the most appropriate strategies to mitigate…

Investigating the sustainability of the tourism industry through consumer intention to purchase electric three-wheelers: the case of Sri Lanka

Claudel Mombeuil, Hemantha P. Diunugala

In the realm of tourism and sustainability, transportation and mobility hold a crucial position. Among the green product categories, three-wheeled electric vehicles have gained…

Influence of eWOM on the purchase intention of consumers of Nikkei restaurants in Lima, Peru

Rosse Marie Esparza-Huamanchumo, Alessandra Valentina Quiroz-Celis, Andrés Alejandro Camacho-Sanz

eWOM is a very useful tool that is widely used nowadays to make a purchase decision. One of the sectors where this tool is very present is the gastronomic sector and Peru is no…

Linguistic landscape of restaurants in a tourist city: do outdoor signs represent menus?

Abduljalil Nasr Hazaea, Abdullah Alfaifi, Bakr Bagash Mansour Ahmed Al-Sofi

This study aims to examine the language choices of outdoor signs and menus in addition to the functions of outdoor signs in restaurants in a Saudi tourist city, Abha. The primary…

Unveiling the influence of natural environment in urban tourism destinations on local community’s quality of life

Aruditya Jasrotia, Suman Lata, Kanruthai Chanchaichujit, Krishma Rana

In the contemporary 21st century context, the issues of pollution, climate change and over tourism have emphasized that destination management organizations should focus on…

The morphology of urban tourism space (case: Malioboro Main Street as cosmological Axis of Yogyakarta city, Indonesia)

Diana Ayudya, Wiendu Nuryanti, Muhammad Sani Roychansyah

This study aims to analyze the morphological landscape of the urban tourism spaces in the Malioboro Main Street area to predict its future development and to assist in creating…

Digital halal literacy and halal destination attribute as the antecedents of revisit intention

Vanessa Gaffar, Wenda Wahyu Christiyanto, Rivaldi Arissaputra, Abror Abror, Nurman Achmad, Esa Fajar Fajar Hidayat, Qoriah A Siregar, Aslinda Shahril

This paper aims to explore the influence of digital halal literacy and halal destination attributes on revisiting intention through satisfaction and trust as mediating variables.

Tourism efficiency and quality of life in Chinese cities

Nicolas Peypoch, Yuegang Song, Rui Tan, Linjia Zhang

This paper aims to investigate the relationship between tourism efficiency at the city level and the quality of life (QOL) of residents. It focuses on assessing whether more…

Determinants and indicators for destination competitiveness: the case of Shiraz city, Iran

Alireza Amini, Masood Khodadadi, Amin Nikbakht, Fatemeh Nemati

Nowadays, the tourism industry is considered the largest and most diverse industry in the world, which can play a significant role in the economic growth and development of a…

Individual factors impacting tourist satisfaction and revisit intention in slow tourism cities: an extended model

Fakhri Baghirov, Zehra Bozbay, Ye Zhang

Postpandemic efforts to rebuild have steered the global economy toward a more sustainable trajectory. It is imperative to acknowledge the pressing need for further enhancements in…

Livable cities in the global south: Buenos Aires city in the new normal

Maximiliano Emanuel Korstanje

Social sciences have discussed the host–guest relation from many theoretical lenses and perspectives. Violence as well as local crime has been studied as one of the major risks…

Synthesizing qualitative insights: a meta-ethnography of tourism disaster management literature

Muhammad Asif, Hesham Fazel

Disasters can affect the important sector of tourism across the world. This study aims to combine qualitative findings from 13 publications to enhance disaster management plans…

Transforming urban industrial landscapes through art tourism – a gentrification aesthetics model from Abu Dhabi’s case

Nataša Slak, Paolo Mura

This paper aims to explore the opinions of business owners in an industrial area of Abu Dhabi that could be potentially turned into an art tourism destination.

Unveiling destination choices: uncovering the influence of missing visual information on tourists’ decision-making and visit intention

Fatemeh Khozaei, Claus-Christian Carbon, Mi Jeong Kim, Qamar Ul Islam, Wesam Beitelmal, Israr Ul Hassan

This research aims to investigate the impact of missing visual information on tourists’ decision-making processes and visit intention. Drawing on perception completion law and…

Executing a destination branding strategy: Louisville Tourism’s Urban Bourbon Trail

Robert C. Ford, John T. Bowen, Stacey Yates

The purpose of this study is to add new insights into the discussion of how a city’s destination marketing organization (DMO) can apply operand resources to act upon its operant…