The TQM Journal: Volume 36 Issue 6

Guest editorial: Quality 4.0 and Kaizen during disruptive times: addressing the triple helix actors’ COVID-19 pandemic challenges

Fernando González-Aleu, Manuel Francisco Suarez Barraza, Jose Arturo Garza-Reyes, Jiju Antony

Emotional intelligence and analytical skill as human capital factors influencing competitiveness through analysis of Toyota Kata, Kaizen and Quality 4.0: empirical study conducted during COVID-19

Alejandro Ríos-Hernández, Joel Mendoza-Gómez, Luz María Valdez–de la Rosa

This study empirically tests a model of human capital (HC) factors affecting the organisational competitiveness (OC) of automotive parts suppliers in the Industry 4.0 framework…

Measuring the readiness level for Kaizen projects: a multi-layer Bayesian decision-making framework

Hannan Amoozad Mahdiraji, Hojatallah Sharifpour Arabi, Jose Arturo Garza-Reyes, Abdul Jabbar

Acquainting organisations regarding the concepts of Total Quality Management (TQM) and its implementation is one measure that effectively improves their global position and…

A sense of urgency as a driver of individual kaizen performance: moderating role of organizational culture

Hao Anh Nguyen, Kodo Yokozawa, Manuel F. Suárez-Barraza

During crises, notably the recent COVID-19 pandemic, a heightened sense of urgency has manifested as a catalyst for improvement within organizations. The present study aims to…

Assessing solutions to overcome Quality 4.0 barriers: a decision-making framework

Naveen Virmani, Manas Upadhyay, Sunil Luthra, Sanjeet Singh, Arvind Upadhyay

The industrial revolution changed the market landscape significantly in all industrial sectors. It has a noteworthy impact on enhancing the quality of goods and services. The…

Are metaverse applications in quality 4.0 enablers of manufacturing resiliency? An exploratory review under disruption impressions and future research

Asmae El Jaouhari, Jabir Arif, Ashutosh Samadhiya, Anil Kumar, Vranda Jain, Rohit Agrawal

The purpose of this paper is to investigate, from a thorough review of the literature, the role of metaverse-based quality 4.0 (MV-based Q4.0) in achieving manufacturing…

A systematic review of Industry 5.0 from main aspects to the execution status

Upinder Kumar, Mahender Singh Kaswan, Rakesh Kumar, Rekha Chaudhary, Jose Arturo Garza-Reyes, Rajeev Rathi, Rohit Joshi

The main aim of this study is to review different aspects of Industry 5.0 (I5.0) along with Kaizen measures to foster this novel aspect of industrial sustainability. The study…

Essential organizational variables for the implementation of Quality 4.0: empirical evidence from the Indian furniture industry

Ankesh Mittal, Sandeep Sachan, Vimal Kumar, Sachit Vardhan, Pratima Verma, Mahender Singh Kaswan, Jose Arturo Garza-Reyes

Quality 4.0 represents the integration of quality management principles with digital technologies to drive continuous improvement and innovation in organizations. The purpose of…

Quality 4.0 in higher education: reinventing academic-industry-government collaboration during disruptive times

Slawomir Wawak, José Pedro Teixeira Domingues, Paulo Sampaio

This study aims to explore the conditions of successful implementation of Quality 4.0 in higher education institutions (HEIs) and the key factors affecting it, as well as the role…

Kaizen-mindfulness a twin continuous improvement approach at workplace: A qualitative exploratory study

Manuel F. Suárez-Barraza, María Isabel Huerta-Carvajal

World Health Organizations (WHO) (2023) states that governments and employers have a responsibility to uphold that right by providing work that simultaneously prevents workers…

Improving spare parts (MRO) inventory management policies after COVID-19 pandemic: a Lean Six Sigma 4.0 project

Jesus Vazquez Hernandez, Monica Daniela Elizondo Rojas

To redesign the spare parts (MRO) inventory management at Company XYZ's warehouse, considering the conditions after the COVID-19 pandemic.

Factors affecting implementation of digital lean in healthcare in the post-COVID world – mixed-method approach

Vinaytosh Mishra, Mohita G. Sharma

Digital lean implementation can solve the dual problem of stagnating quality and rising costs in healthcare. Although technology adoption in healthcare has increased in the…

Addressing the Kaizen business operations: the role of triple helix actors during COVID-19 outbreak

Vimal Kumar, Priyanka Verma, Ankesh Mittal, Pradeep Gupta, Rohit Raj, Mahender Singh Kaswan

The aim of this study is to investigate and clarify how the triple helix actors can effectively implement the concepts of Kaizen to navigate and overcome the complex obstacles…

The analysis of critical success factors for successful kaizen implementation during the COVID-19 pandemic: a textile industry case study

Yigit Kazancoglu, Cisem Lafci, Yalcin Berberoglu, Sandeep Jagtap, Cansu Cimitay Celik

The primary objective of this research is to determine critical success factors (CSFs) that enable textile enterprises to effectively implement Kaizen, a Japanese concept of…

COVID-19's impact on lean programs and implementation in energy-based utilities

Paula H. Jensen, Jennifer Cross, Diego A. Polanco-Lahoz

Lean is a continuous improvement methodology that has succeeded in eliminating waste in a variety of industries. Yet, there is a need for more research on Lean implementation in…

An assessment framework to evaluate the critical success factors to Quality 4.0 transition in developing countries: a case experience of sustainable performance of Indian manufacturers

Sudhanshu Joshi, Manu Sharma, Sunil Luthra, Jose Arturo Garza-Reyes, Ramesh Anbanandam

The research aims to develop an assessment framework that evaluates critical success factors (CSFs) for the Quality 4.0 (Q 4.0) transition among Indian firms.