The TQM Journal: Volume 36 Issue 2

The impact of supply chain quality integration on a firm’s sustainable performance

Sehrish Huma, Waqar Ahmed, Sohaib Uz Zaman

The objective of this paper is to investigate the effect of supply chain quality integration (SCQI) and green supply chain practices and their impact on the Triple bottom line…

Inventory management and TQM practices for better firm performance: a systematic and bibliometric review

Pramod Sanjay Mahajan, Rakesh D. Raut, Prasanth R. Kumar, Vikas Singh

This paper aims to quantify the trend of variables used for building a theoretical model with the help of analysing bibliometrics data of inventory management (IM) and Total…

Consumer quality management for beverage food products: analyzing consumer’ perceptions toward repurchase intention

Shahbaz Sharif, Shafique Ur Rehman, Zeshan Ahmad, Omaima Munawar Albadry, Muhammad Zeeshan

The research on consumerism has been dramatically rising in recent decades. However, in the food industry, little research has been empirically conducted in the beverage industry…

Current status of Hoshin Kanri

Richard Wilson, Elizabeth A. Cudney, Robert J. Marley

The purpose of this research is to provide an introduction into Hoshin Kanri and how it has been used with other methodologies and frameworks. Additionally, factors that impact…

Applying design of experiments to optimize the performance level of a curling sport team

Jiju Antony, Laynes Lauterbach, Elisabeth Viles, Martin Tanco, Sandy Furterer, Ronald D. Snee

This article presents a novel case study that analyzes the applicability of DoE in the curling sport in order to improve their own performance and the performance of its athletes…

Assessment of Industry 4.0 performance using scoring approach: a case study

Vishal Ashok Wankhede, S. Vinodh

The present study aimed to assess performance of Industry 4.0 (I4.0) in case organization by considering potential performance measures and analysis using scoring approach.

Factors influencing small and medium-sized enterprise (SME) resilience during the COVID-19 outbreak

Ramadas Thekkoote

This research paper highlights the economic impact on small and medium-sized enterprises (SMEs) due to Coronavirus outbreaks. It proposes factors that influence the strengthening…

Bibliometric analysis and systematic review of green human resource management and hospitality employees' green creativity

Parul Choudhary, Amit Datta

The study aims to work on two objectives, first to provide a theoretical foundation along with ongoing trend in the field of green human resource management (GHRM) and employee…

The effect of accreditation on higher education performance through quality culture mediation: the perceptions of administrative and quality managers

Shahzaf Iqbal, Che Azlan Bin Taib, Mohd. Rizal Razalli

This study aims to examine the effect of accreditation on higher education performance, directly and indirectly, through the quality culture as a mediator in the context of higher…

The culture of excellence and its dimensions in higher education

Małgorzata Zdzisława Wiśniewska, Piotr Grudowski

To recognize the existing state of knowledge on a culture of excellence (CoE) in higher education institutions (HEIs) and to define the CoE in HEI and the dimensions that make up…

Managerial leadership and turnover intentions with the mediating role of employee happiness: an empirical study based on private universities

Rajwinder Kaur, Gagandeep Kaur

The core emphasis of the paper is to inspect the relationships between managerial leadership, employee happiness and turnover intentions among academicians of private universities…

Improving VTE prophylaxis in ward and ICU surgical urology patients: a Six-Sigma DMAIC methodology improvement project

Hesham Metwalli Mousli, Iman El Sayed, Adel Zaki, Sherif Abdelmonem

This study intends to improve the quality of venous thromboembolism (VTE) prophylaxis practices including proper VTE risk assessment and the appropriate prophylaxis measures for…