International Journal of Productivity and Performance Management: Volume 72 Issue 5

Performance management trends–reflections on the redesigns big companies have been doing lately

Katrine Schrøder-Hansen, Allan Hansen

Since several high-profile companies announced that they were radically redesigning their performance management systems and processes (PMSPs), commentators and scholars argue…

Flexible working arrangement and job performance: the mediating role of supervisor support

Chandra Sekhar, Manoj Patwardhan

This study's main objective is to investigate the influence of flexible working arrangements (FWAs) on employee job performance. In addition, this research studies the mediating…

Designing and implementing performance measurement systems based on enterprise engineering guidelines

Louisi Francis Moura, Edson Pinheiro de Lima, Fernando Deschamps, Dror Etzion, Sergio E. Gouvea da Costa

This conceptual paper presents a proposal for improving a performance measurement (PM) system implementation process based on enterprise engineering (EE) guidelines, which gives…

Sustainable orientation and purchasing: what about a remanufactured component?

Vilmar Antonio Gonçalves Tondolo, Ely Laureano Paiva, Rosana da Rosa Portella Tondolo, Juliana Bonomi Santos

This paper aims to investigate how the sustainable orientation (SO) of companies and the strategic importance of components strategic importance may affect the decision to…

Would compensation be necessary? The importance of service recovery strategy in e-retail delivery problems

Erlinda Nusron Yunus

This study examines the different effects of service recovery strategies on customers' future intentions when online shoppers were experiencing delivery failures. Two types of…

Linking supply chain professional's competencies to resilience in a turbulent world

Muhammad Idrees Asghar, Haris Aslam, Amer Saeed

This research aims to understand how competencies for supply chain professionals are developed and how they can affect the manager's performance, especially the manager's…

Individuals' psychosocial voice barriers in lean problem-solving teams

Mohammad Abdul Latif, Jan Vang, Rebeca Sultana

Voice role identification and the psychosocial voice barriers represented by implicit voice theories (IVTs) affect lean team members' prosocial voice behavior and thereby lean…

Supply chain strategy in the luxury fashion industry: impacts on performance indicators

Bianca Bindi, Romeo Bandinelli, Virginia Fani, Margherita Emma Paola Pero

The purpose of this paper was to investigate what types of supply chain strategies (SCS) are implemented within luxury fashion companies, according to the drivers that regulate…

Firms' capabilities management for waste patents in a circular economy

Luz María Marín-Vinuesa, Pilar Portillo-Tarragona, Sabina Scarpellini

This study aims to define and measure the capabilities applied by firms to waste-related patents and their relations with the businesses economic performance to support…

Corporate governance and firm value: a study on European financial institutions

Hanen Ben Fatma, Jamel Chouaibi

The purpose of this paper is to examine the impact of the characteristics of two corporate governance mechanisms, namely, board of directors and ownership structure, on the firm…

How does regulatory framework impact sectoral performance? A systematic literature review

Brajesh Mishra, Avanish Kumar

The regulatory framework may be construed as the existence of supporting infrastructure that assists in control, direction/implementation of a proposed course of law, rule or…

The impact of business intelligence on supply chain performance with emphasis on integration and agility–a mixed research approach

Taha Jafari, Azim Zarei, Adel Azar, Alireza Moghaddam

The paper aims to explore how business intelligence (BI), integration and agility influence supply chain performance.

Efficiency and its determinants in the Algerian banks: network data envelopment analysis and partial least squares regression

Adel Achi

The purpose of this paper is to evaluate the efficiency of Algerian banks and examine the effects of explanatory factors on their performance.

Modelling research productivity of university researchers using research incentives to crowd-in motivation

Muthoni Masinde, Johan Coetzee

The overall aim of this research is to propose a research incentive framework for academic staff members at the South African universities of technology (UoTs).