Business Process Management Journal: Volume 27 Issue 5

Smart supply chain and firm performance: the role of digital technologies

Abdullah Fahad AlMulhim

This study aims to explore the impact of digital transformation on firm performance with the help of smart technologies.

Impact of perceived organizational support and green transformational leadership on sustainable organizational performance: a SEM approach

Manita Kusi, Fuqiang Zhao, Dinesh Sukamani

The study aims to scrutinize the concomitant associations between corporate social responsibility (CSR), perceived organizational support (POS), green transformational leadership…

Process modeling for smart factories: using science mapping to understand the strategic themes, main challenges and future trends

Michele Kremer Sott, Leonardo B. Furstenau, Liane Mahlmann Kipper, Yan Pablo Reckziegel Rodrigues, José Ricardo López-Robles, Fáber D. Giraldo, Manuel J. Cobo

The purpose of this paper is to identify the relationships between process modeling and Industry 4.0, the strategic themes and the most used process modeling language in smart…

Impact of social and technical lean management on operational performance in manufacturing SMEs: the roles of process and management innovations

Ayman Bahjat Abdallah, Rasha Zuhair Alkhaldi, Majed M. Aljuaid

The purpose of the current study is to address a debatable issue in the extant literature regarding lean management (LM), innovation and operational performance (OP) relationships…

R-BPMN for abstract modeling of business process patterns

Dae-Kyoo Kim, Yeasun K. Chung

The authors use the extension mechanism provided by the Business Process Model and Notation (BPMN) to define roles, which allows roles to be fully aligned with the BPMN standard…

Enablers to implement sustainable practices in the service only supply chain: a case of an Indian hospital

Ramji Nagariya, Divesh Kumar, Ishwar Kumar

The inclusion of sustainable practices in the service only supply chain (SOSC) is less evident in the literature. The aim of this research is to analyse the enablers of…

End users' resistance behaviour paradigm in pre-deployment stage of ERP systems: evidence from Bangladeshi manufacturing industry

Ahmed Alzahrani, Imran Mahmud, Ramayah Thurasamy, Osama Alfarraj, Ayed Alwadain

This study proposes a research model to identify the relevant constructs of employee resistance and symbolic adoption in pre-implementation stage of enterprise resource planning…

A validated business process modelling success factors model

Wasana Bandara, Guy Grant Gable, Mary Tate, Michael Rosemann

Business process modelling (BPMo) projects are core to digital transformation projects as they provide the conceptual foundation to the orchestration of technologies along a…

Towards dynamic processes-of-business processes: a new understanding

Maria Istela Cagnin, Elisa Yumi Nakagawa

The main purpose of this work is to overcome the difficulty to manage large, dynamic business processes formed from the complicated interplay of business processes of distinct…

The strategic choice of contract types in business process outsourcing

Ling Ge, Xiaoyan Wang, Zhilin Yang

How to determine the appropriate contractual structure for an outsourcing relationship has been a major theme in the business process outsourcing (BPO) literature. Drawing on…

Network embeddedness and innovation performance: a mediation moderation analysis using PLS-SEM

Hongyun Tian, Shuja Iqbal, Farooq Anwar, Shamim Akhtar, Muhammad Aamir Shafique Khan, Weijie Wang

This study examines the impact of network embeddedness (NE) on innovation performance in small- and medium-sized enterprises (SMEs), and analyses absorptive capacity as mediator…

The bright and dark sides of green customer integration (GCI): evidence from Chinese manufacturers

Taiwen Feng, Hongyan Sheng, Minghui Li

Based on resource dependence theory and transaction cost economics this study explores how green customer integration (GCI) affects financial performance via information sharing…

Industry 4.0 and business models: a bibliometric literature review

Lara Agostini, Anna Nosella

Following an increasing interest in the area that merges digital/I4.0 technologies and business models (BMs), which led to a proliferation of articles in this domain, the purpose…