Table of contents
New reporting models for business: who needs them?
David IllingworthThe Institute of Chartered Accountants in England and Wales (ICAEW) has recently launched a major new project to address the growing international concern that existing business…
Hype and reality in performance management
Richard BarrettAlthough few organizations would claim to have sophisticated and well integrated performance management programs up and running, during the last two years the concept of…
Stop cane dancing and integrate statistical process control (SPC) into your process based management system
James A. BrimsonAsserts that for many organizations the key to management survival is to maintain performance equilibrium. Notes that management systems have essentially remained unchanged for…
Measuring and improving the capital planning process
Chris Adams, Mike Bourne, Andy NeelyMuch research has been done into capital planning approaches on both sides of the Atlantic over several decades, but it has tended to be one‐dimensional – focusing almost…
Why the property and casualty insurance industry needs a new performance measure
Joseph Calandro, Scott LaneThe property and casualty insurance industry has historically focused on the underwriting ratio as the primary measure of operating performance. Many dramatic changes have…
Implementing a Web enabled performance measurement system
Trevor Turner, Stephen Creighton, Sai Nudurupati, Umit BititciThis article describes how a Web‐enabled‐performance‐measurement system was designed, implemented and used to improve the business performance of a company processing aluminum…
Siemens’ business excellence model and sustainable development
Fang ZhaoThis study shows that Siemens has assiduously endeavored to achieve business excellence and enhance the company’s economic value, and has made considerable efforts to address the…
ISSN:
1368-3047e-ISSN:
1758-8057ISSN-L:
1368-3047Online date, start – end:
1997Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Mr Jos Van Iwaarden
- Professor Giovanni Schiuma