Measuring Business Excellence: Volume 16 Issue 2

Factors influencing perceived productivity of Egyptian teleworkers: an empirical study

Mohamed Gamal Aboelmaged, Shawky Mohamed El Subbaugh

This paper aims to examine the impact of demographic, technology, individual and organizational factors on perceived productivity of Egyptian teleworkers.

Performance measurement of reverse logistics enterprise: a comprehensive and integrated approach

Mohammed Shaik, Walid Abdul‐Kader

Reverse logistics (RL) has gained considerable attention in the literature. The first objective of this study is to develop a comprehensive performance measurement (PM) framework…

Spanish business investment in China from the perspective of the consulting firm Garrigues

Lucia Clara Banchieri, Fernando Campa‐Planas, Rosalia Cascón, Maria Belen Guercio, Ana Beatriz Hernández‐Lara, Maria Victoria Sánchez‐Rebull

This article aims to analyse the reasons for Spanish companies to invest in China and the factors that influence the success or failure of the venture during the implementation…

Performance measurement and management systems: state of the art, guidelines for design and challenges

Paolo Taticchi, Kashi Balachandran, Flavio Tonelli

Recently, performance measurement and management (PMM) has received increasing attention from both the academic and industrial environments. Companies that try to use PMM systems…

An experiment in the usefulness of a strategy map

Nopadol Rompho

The objective of this study is to investigate the effect of a strategy map on the quality of decision making.

Assessing the links between knowledge assets and value creation in organisations

Daniela Carlucci

There is an increasing academic and practitioner interest in more actionable approaches and tools explaining how knowledge assets take place in organizational value creation…