Factors influencing perceived productivity of Egyptian teleworkers: an empirical study

Abstract

Purpose

This paper aims to examine the impact of demographic, technology, individual and organizational factors on perceived productivity of Egyptian teleworkers.

Design/methodology/approach

Data from 199 usable questionnaires are collected and analyzed by means of factor analysis and stepwise linear regression analysis.

Findings

The results highlight the crucial role of individual and organizational factors in influencing the perceived productivity of Egyptian teleworkers. In addition to the emergence of job security as a key determinant of perceived teleworking productivity, the role of satisfaction, commitment, work flexibility and management support is also emphasized. Surprisingly, the impact of demographic, attitudes and technological factors are barely observable.

Practical implications

The paper has important implications for managers and practitioners to boost teleworking productivity. Managers must ensure teleworkers' job security, work flexibility, and satisfaction. Also, addressing the efficient use of IT combined with user training should be based on clear understanding of teleworkers' need, knowledge and skills.

Originality/value

The paper is one of the first studies that examine determinants of perceived teleworking productivity. Also, the paper highlights teleworking productivity in an Arab world context, which is barely examined in teleworking research.

Citation

Gamal Aboelmaged, M. and Mohamed El Subbaugh, S. (2012), "Factors influencing perceived productivity of Egyptian teleworkers: an empirical study", Measuring Business Excellence, Vol. 16 No. 2, pp. 3-22. https://doi.org/10.1108/13683041211230285