Journal of Knowledge Management: Volume 5 Issue 4

A four‐faceted knowledge‐based approach to surmounting borders

Amar Gupta

While the evolving high bandwidth information highways provide the infrastructure for attaining “physical connectivity” across computing resources and information systems, the…

SMARTVision: a knowledge‐management methodology

Bonnie Rubenstein‐Montano, Jay Liebowitz, Judah Buchwalter, Doug McCaw, Butler Newman, Ken Rebeck

A myriad of researchers have presented methodologies and frameworks for implementing knowledge‐management. However, frameworks do not provide sufficient detail for executing…

The role of tacit and explicit knowledge in the workplace

Elizabeth A. Smith

Knowledge plays a key role in the information revolution. Major challenges are to select the “right” information from numerous sources and transform it into useful knowledge…

High‐speed knowledge management: integrating operations theory and knowledge management for rapid results

Daryl Morey

Knowledge management (KM) approaches that ignore the principles of operations theory will achieve slow bottom‐line results if any. Many knowledge‐management programs operate under…

Knowledge‐management issues for smaller businesses

Anja Wickert, Richard Herschel

Knowledge management efforts are often seen as being more prevalent in larger firms. However, smaller organizations also have critical needs to share and maintain employee…

The intranet and the management of making and using skills

Yakhlef Ali

Most knowledge‐related initiatives underlying the much‐vaunted discourse on knowledge management tend to lionise recursive, using activities (i.e. documenting, sharing and…

Knowledge, learning and IT support in a small software company

Karlheinz Kautz, Kim Thaysen

The literature in the field of knowledge management shows a certain preoccupation with information technology (IT) and technical solutions while it reflects a limited view of…

The role of intelligent resources in knowledge management

Alberto Carneiro

This paper aims to improve understanding of the process through which knowledge acquisition, technical tools and organisation actors can contribute to an organisation development…

Data mining for shopping centres – customer knowledge‐management framework

Charles Dennis, David Marsland, Tony Cockett

Relying on complex interdependencies between shoppers, retailers and owners, shopping centres are ideal for knowledge at management study. Retailers have been the forefront of…