Human Resource Management International Digest: Volume 19 Issue 3

The craft of people management

This paper aims to look at the “core” ingredients of successful people management and the areas that are critical to success.

Nooglers get to grips with the Google way: Practice‐based learning for new software engineers

This paper aims to analyze how Google trains its new software engineers (“Nooglers”) to become productive members of the team.

The fundamental values that drive HR policy at Procter & Gamble: Key role of integrity, trust and respect for others

This paper aims to describe the human resource (HR) policies and drivers of success in force at 130,000‐employee multinational consumer‐goods company Procter & Gamble, with…

Shop Direct board salutes military‐style training: Mountain‐based activities break down barriers and establish common purpose

This paper aims to describe how military‐style activities in the mountains of Snowdonia helped to break down barriers and establish a common purpose among the 16 operating‐board…

NSPCC trains its fund‐raisers to ask for more: Course improves skills of major‐gift team

This paper aims to describe a three‐day training program developed to improve the confidence and performance of major‐gift fund‐raisers at the NSPCC, a UK children's charity.

E‐recruitment creates order out of chaos at SAT Telecom: System cuts costs and improves efficiency

This paper aims to examine the reasons for, and success of, e‐recruitment at SAT Telecom, India.

BT connects teams in global development centers: Organizational environment overhauled to facilitate agile working

This paper aims to describe how BT Innovate & Design (BTID), the company responsible for building all the systems and networks used by BT, has overhauled its working environment…

Making Groupama a great place to work: Insurer wins Investor in People gold standard

This paper aims to describe a number of initiatives to cultivate and attract talent, together with a series of schemes to improve employee well‐being, at Groupama Insurances.

Gold online learning shines at Glasgow Council: Program cuts costs and improves efficiency

This paper aims to describe a new e‐learning service for Glasgow City Council's 37,000 staff.

Do your leaders pass the mirror test?: It's time to take responsibility and end the blame game

This paper aims to encourage human resource (HR) specialists to challenge leaders to take responsibility for areas of underperformance in their organizations rather blaming others…

Australian firms fail to keep pace with rapid industrial‐relations reforms: Survey highlights the risks that employers face

This paper aims to highlight the difficulties faced by employers in complying with a quick succession of industrial‐relations legislation changes in Australia in recent times.

Working out the quality of work life: A career development perspective with insights for human resource management

This paper aims to examine the importance of the quality of work life and its impact on career development from an organizational perspective, and provides insights into human…

Interview with Julian Duxfield, Regional Human Resources Director for G4S

The purpose of this paper is to provide an interview with Julian Duxfield, Regional Human Resources Director for G4S, the world's leading international security solutions group…

How to Coach with NLP

The Good Work Guide: How to Make Organizations Fairer and More Effective

Segment-aligned development (global talent management)

The anatomy of a high potential (high-fliers)

Beating fatigue (why companies and organizations must understand the health and safety issue of tiredness among employees)

Duck ponds and mortgage payments – the employment law implications of expenses policies

The keys to turbo-charging intrinsic motivation

Great expectations (outsourcing)

Management Teams: Why They Succeed or Fail (3rd ed.)

Carless talk (how many UK companies are reviewing their company car benefit policies to employees as a means of controlling expenses)

How to succeed by telling stories (how companies can bring their employees closer together by encouraging them to talk about themselves)

The role of the board and the CEO in ensuring business continuity (senior manager succession management)

Hiring and retaining talent: three Es for creating an attractive work environment

Netting know-how (retaining employees’ knowledge)